CA Service Management

Question: Knowledge issue: Blank documents appear in searches.

  • 1.  Question: Knowledge issue: Blank documents appear in searches.

    Posted Oct 05, 2015 05:31 PM

    Hello,

     

    We have successfully eliminated blank documents from our score board queries by adding "ver_count<>0" to the queries.

     

    However, we have not been able to hard code this filter value to the list_kd form.

     

    Below is the code that was added to the list_kd form. It just appears that this Where clause is getting by passed.

     

    argSearchWhereclause = "$args.keep.save_where_clause" & " and VER_COUNT<>0";

     

    Does anyone have any insight on what's required to hard code this value in the where clause?

     

    Thanks!