AnsweredAssumed Answered

Error login to CMC

Question asked by pemma01 Employee on Oct 6, 2015
Latest reply on Oct 23, 2015 by pemma01



I am using BI 4.1 and have been getting this error when I try to logon to the CMC and infoview " Account information not recognized: Enterprise authentication could not log you on. Please make sure your logon information is correct. (FWB 00008)"

I have tried the following tech doc to try and resolve the issue but I am still getting the error: TEC558533 and I used 7 instead of 6 on the info objects as there was no 6.

Please assist on how I could resolve this issue.