I have modified list_cr.htmpl and added open date and group name but it is only included on the Request list. How can I also add it to the incident list?
incident list uses list_in.htmpl form.
Awesome. I found that shortly after I posted this question. Do you have any helpful forms/sites for modifying forms in SDM? Thanks in advance.
I think you can start from here: https://wiki.ca.com/pages/viewpage.action?pageId=55875987
If you try to google search SDM problems, most of results will reference you to this place: http://www.servicedeskusers.com/forum/index.php?showforum=5
Finally you can find a lot of useful documents here, most of them by: MACUL2012
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