Hello, has anyone had any experience implementing/integrating Centrify SSO with CA PPM?
I don't have any experience with this particular SSO software. The only SSO Software that is actually supported for integration with Clarity is SiteMinder.
However, we do have customers that have successfully integrated Clarity with other SSO software.
You can use the current green paper for integrating Clarity with SiteMinder as a guideline for integrating with your SSO software. You will need to set up similar settings for everything in this document.
If you decide to go this route, CA Clarity support can only provide best effort support for any problems you have that are related to SSO since your SSO integration will be unsupported. This means that if you call in about a problem that you are facing a problem that is either known or can be replicated under SiteMinder we will help you. We will also give you best effort support based on what we know about working with SiteMinder. However, once we have exhausted our knowledge, we will refer you to your own SSO people or to the SSO support people for your SSO software.
In addition, if we think a problem is related to your SSO integration, we may ask you to replicate the problem on a non-sso instance of Clarity. This will prove whether or not the problem is caused by the SSO integration. So, you should make sure you set up and maintain a non-sso instance of Clarity that can be used for testing purposes. I actually recommend this to all SSO customers since it is a useful troubleshooting tool even if it is only used occasionally.
I hope this helps.
Senior Support Engineer
CA Clarity PPM
Thank you for the suggestion. Greatly appreciated.
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