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Web Screen Painter - Unable to Login / Invalid Credentials

Question asked by ijreis on Oct 14, 2015
Latest reply on Nov 10, 2015 by Lrralves

Hello, Good Evening.

 

We're running r12.9 on High Avaliability Architecture, and today we got a problem with WSP.

 

On the Background server, just run pdm_wsp (as Administrator), and on WSP login page just entered our SDM credentials and after a few seconds, a pop up alert window is shown with "The login is not valid . try again ".

We performed a failover, and restarted the Service on Background Server, but didnt solve.

 

Checking the stdlog files, nothing weird.

 

If we perform a failover, and promote the current SB server to BG, and launch WSP from there, it will work?

 

 

Any idea what is happening?

We're currently facing a problem with attachments (only with download), but i'm not sure if perhaps it can be related.

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