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Tech Tip: Get HTTP 500.19 - Internal Server Error after clicking on Test button during set up of Data Manager Data Source in CCR

  • 1.  Tech Tip: Get HTTP 500.19 - Internal Server Error after clicking on Test button during set up of Data Manager Data Source in CCR

    Posted Oct 15, 2015 02:03 PM


    Environment: Current Capacity Reporter (CCR) 1.5 / Windows 2008 R2 (64 bit)

     

    Problem: After clicking on the 'Test' button during set up of a Data Manager Data Source in CCR, get a HTTP 500.19 Internal Server Error

     

    CCR_500.19_error.jpg

     

    Solution:  Bring up IIS Manager > Application Pools, verify that DefaultAppPool is set to .NET Framework version is set to .NET Framework v2.x.  Click ok, recycle IIS and retry the operation.