AnsweredAssumed Answered

Another user updated this record after it was loaded Issue

Question asked by Manirul_Hak on Oct 19, 2015
Latest reply on Oct 28, 2015 by Gale_Bacon

Hi All,

I am getting the following error in log :- "Another user updated this record after it was loaded" when I am updating the contact records in ITAM through data Importer. We are using ITAM 14.1 and is integrated with Service Desk 12.9. Both are using the same mdb. ITAM is integrated with external LDAP as well.

 

Someone Please help me to get rid of this issue.

 

Thanks

Manirul

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