AnsweredAssumed Answered

Hyperlink on CABI report dosent work properly with Chrome

Question asked by Priyanka.vijay on Oct 20, 2015
Latest reply on Oct 21, 2015 by Raghu.Rudraraju

Hi All,

 

We have 12.9 setup in place. recently we have migrated from IE to Chrome i.e. whenever user opens SD link it will force to open in Chrome instead of IE.

 

After migration we have observed that CA SD links present on CABI reports not working properly e.g.  whenever trying to click on hyperlink(Ticket Number#) which is present on CABI Report, its not opening properly. this was not case earlier when we were with IE. please let me know if anyone having any solution on this.

 

We are using CA service desk manager 12.9 & CABI 4

Outcomes