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Configuration for "Microsoft Windows SMTP Service"

Question asked by Ellery on Oct 21, 2015
Latest reply on Nov 17, 2015 by TMACUL

Hello Everyone!

 

Does anyone have the parameters to configure CA SDM 14.1 to send authenticated e-mails via "Microsoft Windows SMTP Service"?

 

The conf I tried was this:

2015-10-21 08_46_53-CA Service Desk Manager - Lista de opções-EMAIL.png

 

It didn't work and the logs below says someting about not being able to authenticate.

2015-10-21 08_52_28-srv-ca-bgn-tst - srv-ca-bgn-tst - Conexão de Área de Trabalho Remota.png

 

Log transcript:

10/21 09:48:02.81 srv-ca-bgn-tst pdm_mail_nxd         8468 ERROR        hunny_mail_intf.c     2050 ThrdLogger Sess:1:0 Can't login to the server Error (504) 5.7.4 Unrecognized authentication type 

10/21 09:48:02.81 srv-ca-bgn-tst pdm_mail_nxd         8468 ERROR        hunny_mail_intf.c     2050 ThrdLogger Sess:1:0 Unable to connect to mail servers (srv-ca-stb-tst). Last message: Can't login to the server Error (504) 5.7.4 Unrecognized authentication type 

10/21 09:48:02.81 srv-ca-bgn-tst pdm_mail_nxd         8468 SIGNIFICANT  hunny_mail_intf.c     1284 Send Mail retry scheduled

 

PS: I tested ping, telnet to port 25, firewalls open, so conectivity is OK.


Best,

Ellery

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