AnsweredAssumed Answered

Issue with CA SD 12.9 functionality in Chrome

Question asked by Priyanka_Vijay on Oct 23, 2015
Latest reply on Oct 23, 2015 by cdtj

Hi Experts,

We have CA SD 12.9 in our environment. And we have recently redirected the URL to open and use only chrome. Hence we now use only chrome for CASD.

Since the movement, we are facing multiple issues. one the issue is:


"When we open the ticket from the mail url,and edit the same, the close window button does not work.We have to close the tab itself."


Please help to understand what can be the issue.

Thanks in advance.