Hi there,
today it happened the second time for us, that all agents appeared to be offline, this seems to be a problem of the management server, as restarting the nolio sevice on this one, brings everything back to live.
I already opened a case for CA to investigate it, but I just wanted to check if some of you might have experienced something similar over the years, as we're still pretty new to the system.
we're currently running on 5.5.2
thanks.
best regards
michael