Hi All,
I am utilizing cookie provider functionality in my environment where I have two of my domains on apache servers which are acting as proxy for both. I have my WebAgent residing on both these proxy servers and I have configured one of the domain as cookie provider say abc.com . After the SiteMinder authentication we are sending the header sm_user to the actual application server and the setup is working fine.
The problem I am facing here is only for the first request we will make. More precisely if we leave the system idle for around 20 mins and then trying to access the slave domain say xyz.com it is not sending any header to the application and we are getting a blank page after waiting for around 4 mins. Again if I access the URL I am getting the desired application page without any delays and so on.
The problem only comes for the first request after waiting for around 20 mins. I have checked the WebAgent trace logs and have compared the success and failure logs. I could makeout that most of the requests are not getting triggered at all and the request is stopped on its own. Please help me if somebody have faced same problem in the past.
Just FYI.. I can see the target URL in the browser when the blank page is displayed.
SiteMinder Version used : 12.52 sp1 cr1
Thanks,
Ashish Vashistha
PH : 8130233066