I have a question! It's possible to build a Dashboard that show me in live data from the tickets?
Yes, Dashboard reports can be created using Desktop Intelligence Tool.
On properties has a option to setting how many seconds.
Thanks for the answer. But i don't know where is Desktop Intelligence Tool? Could you help me please?
You need to use on CA BI Server
It's look like.
But i forgot ... a little comment the official solution for dashboard on CA Service Management is Xtraction and it's all ready to use.
Xtraction for CA Service Management - IT Dashboard - CA Technologies
Retrieving data ...