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24-hour difference between the initial and the Open date

Question asked by Gabriel.M on Nov 3, 2015
Latest reply on Nov 5, 2015 by Michael Mueller

Hello all,

 

 

We have a functionality that creates cases by web service, however we have found several cases where the open date and initial have 24 hours difference ,  being the open date less than initial.

 

 

Does anyone know what could be causing this?

 

 

Regards and thanks.384.png

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