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BPM-0522: Internal Process Engine Error. Contact your site administrator (Error executing action)

Question asked by Subba_Reddy1 on Nov 4, 2015
Latest reply on Nov 4, 2015 by nick_darlington

Hi All,

 

One of the process(change request approval process) is getting failed with below error:

BPM-0522: Internal Process Engine Error. Contact your site administrator (Error executing action)

 

When we click on show details of this failure we have below error message:

 

com.niku.bpm.BpmException: com.niku.union.odf.exception.ODFException: Error locking attributes for change instance with PK: 5454021

  at com.niku.bpm.services.oi.odf.BpmObjectInstanceImpl.lockAttribute(BpmObjectInstanceImpl.java:234)

  at com.niku.bpm.services.oi.odf.BpmOperationImpl.lockOrUnlockAttributes(BpmOperationImpl.java:513)

  at com.niku.bpm.services.oi.odf.BpmOperationImpl.executeSpecialOperation(BpmOperationImpl.java:333)

  at com.niku.bpm.services.oi.odf.BpmOperationImpl.execute(BpmOperationImpl.java:446)

  at com.niku.bpm.services.ExecuteSystemAction.execute(ExecuteSystemAction.java:128)

  at com.niku.bpm.services.ProcessEngine.executeStepAction(ProcessEngine.java:149)

  at com.niku.bpm.engine.rules.ActionExecutionPipeline.processActions(ActionExecutionPipeline.java:141)

  at com.niku.bpm.engine.rules.ActionExecutionPipeline.execute(ActionExecutionPipeline.java:71)

  at com.niku.bpm.engine.rules.Pipeline.run(Pipeline.java:280)

Caused by: com.niku.union.odf.exception.ODFException: Error locking attributes for change instance with PK: 5454021

  at com.niku.odf.object.ObjectInstanceImpl.lockAttributes(ObjectInstanceImpl.java:1653)

  at com.niku.odf.object.ObjectInstanceImpl.lockAttribute(ObjectInstanceImpl.java:1507)

  at com.niku.bpm.services.oi.odf.BpmObjectInstanceImpl.lockAttribute(BpmObjectInstanceImpl.java:230)

  ... 8 more

Caused by: com.niku.union.persistence.PersistenceException:

SQL error code: 1

Error message: [CA Clarity][Oracle JDBC Driver][Oracle]ORA-00001: unique constraint (CLAR_OWNER.ODF_LOCKED_ATTRIBUTES_U1) violated

 

When we retry this process, it went through successfully. Could you please help me how can we avoid/resolve these kind of process failures. Thanks.

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