CA Service Management 14.1.02 is now available

Discussion created by lynka01 Employee on Nov 9, 2015
Latest reply on Nov 30, 2015 by bonma08

Dear Community Member,



We are pleased to announce that CA Service Management 14.1.02 is now available. CA Service Management 14.1.02 is an update (cumulative patch) for CA Service Management 14.1 and 14.1.01.



New features and enhancements for CA Service Management 14.1.02 include:  


    • Environment Promotion – A simplified process to move configuration and content changes through Dev, QA, UAT to PROD environments for CA Service Desk Manager and CA Asset Portfolio Management


    • Common Patch Installer – Simplifies patching of cumulative patches and value packs for CA Service Desk Manager, CA Asset Portfolio Management and CA Service Catalog


    • Community-driven Enhancements – MDB level setting, CA Service Desk Manager search personalization and attributes in Unified Self-service, and controlling the visibility of “communities” in Unified Self-service
      You can download your copy of CA Service Management 14.1.02 from CA Support Online – CA Service Management Solutions & Patches.



We encourage you to visit CA Service Management documentation to review what’s new in this release and how to implement the update. You can also view a Community Webcast that covers release overview. 



At this time, CA Service Management 14.1.02 does not include updates for CA Service Catalog 14.1 and 14.1.01. An update for CA Service Catalog 14.1 and 14.1.01 is planned, and is expected to be released on November 20, 2015. Check and the CA Service Management Community for updates. 



Refer to FAQ TEC1211117 for answers to common questions about the latest cumulative maintenance.