Terry Mcelvenny

We are looking to BETA for a new SD Gateway Probe

Discussion created by Terry Mcelvenny Employee on Nov 10, 2015
Latest reply on Nov 18, 2015 by MelissaPotvin

SD Gateway offers One to Many integrations between CA UIM and  Service Desks for Incident Management


Say NO to multiple point-to-point integrations for Incident Management. SD Gateway is a solution for Incident Management for CA products and 3rd party products. It can be incorporated into these products to help them manage integrations with multiple Service Desks.  I am looking for users of CA UIM who are willing to beta this component. If you are somebody who has been managing multiple point-to-point integrations between CA UIM and Service Desks, then you are somebody who wants to help us with this effort.   We support Servicenow, BMC Remedy, HP Service Manager, SAP Solution Manager, CA SDM, and CA Cloud Service Management out of the box.


If you are interested, please reply to this post, and I will invite you to join a private group related to the subject.


Thank you in advance for your help!


Terry McElvenny

Product Owner

UIM Monitoring