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14-2 Installation Error

Question asked by CMCN1982 on Nov 13, 2015
Latest reply on Nov 13, 2015 by CMCN1982

Hi all,


was wondering if I could get your feedback on this one. Our first Production 14-2 installation failed:


"UPGRADE FAILED WITH THE FOLLOWING EXCEPTION: ${exception.msg} The following error occurred while executing this line: D:\niku\temp\14-2\install.xml:510: The following error occurred while executing this line: D:\niku\temp\14-2\install.xml:873: The upgrade step for 13.3.0 failed. Please consult the D:\niku\temp\14-2\install-packages\13.3.0\upgrade-repack. for that release package.". Please check install.log for more details."


In the install.log I see this just before I get all the fatal errors "Fatal error occurred while trying to process d:\niku\clarity_prev or d:\niku\clarity"


11/12/15 8:39 PM (Sequential) Task "sequential" finished with error.

D:\niku\temp\14-2\install-packages\13.3.0\upgrade-repack.\install.xml:247: Unable to delete file d:\niku\clarity_prev\webroot\XOG\XOG.exe


Can anyone please advise? Thanks.