AnsweredAssumed Answered

Missing device id? (discovery_server)

Question asked by rith on Nov 14, 2015
Latest reply on Nov 16, 2015 by rith

Hey guys,

 

Problem started with that I couldn't find 4 robots in UMP from a specific remote HUB.

After alot of troubleshooting, I found in the discovery_server log, the message:

"Skipping robot with missing device id. robot address: .... <the missing robots>"

 

So, I know there is ways to fix this if there's duplicated device ID. But what do I do if they are missing? I guess re-installing the robots would, but I hope I don't have to.
When checking the database in NAS_ALARMS, when I had an active alarm for one of these robots, the dv_id and met_id had the value NULL.

So the alarm thing is working, but I need the device ID's, to get my robots in to the UMP.

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