Symantec Access Management

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  • 1.  Get Client IP in SiteMinder Logs

    Posted Nov 17, 2015 04:43 PM

    How can we get the actual Client IP address in SiteMinder logs?  Currently our Netscaler (load balancer) proxy is hiding it. We would like to see the real client IP address in our logs and not the load balancer IP.

     

    Thanks,

    Jaime



  • 2.  Re: Get Client IP in SiteMinder Logs

    Posted Nov 18, 2015 11:34 AM

    jamie,

     

    i'm not CA anymore, so i cant be official, but i recall "proxy definition" combined  with "custom ip header" will help here.

     

     

    i'd start by looking there and "require client ip"

     

    -Josh



  • 3.  Re: Get Client IP in SiteMinder Logs

    Posted Nov 18, 2015 12:39 PM

    You are correct Josh.

     

    Default HTTP Headers Used by the Product - CA Single Sign-On - 12.52 SP1 - CA Technologies Documentation

     

    Configure the Load Balancer to set the ClientIP in a header and pass it downstream.