AnsweredAssumed Answered

Activate Macro in SD 14.1 and use a precess of PAM

Question asked by haroldo.ramos on Nov 18, 2015

Hi, i need activate this function in SD.


When a ticket change status to RE (Resuelto) i need activate a process in pam, but not appear the process available in SD.


i have a process in pam and have a request start form but in SD no appear this RSF.





Only agregate ta word macro in tab Properties of SRF in PAM and now show a process in Service Desk.