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Activate Macro in SD 14.1 and use a precess of PAM

  • 1.  Activate Macro in SD 14.1 and use a precess of PAM

    Posted Nov 18, 2015 12:33 AM

    Hi, i need activate this function in SD.

     

    When a ticket change status to RE (Resuelto) i need activate a process in pam, but not appear the process available in SD.

     

    i have a process in pam and have a request start form but in SD no appear this RSF.

     

    HELP PLEASE!!

     

    Edit:

    Only agregate ta word macro in tab Properties of SRF in PAM and now show a process in Service Desk.