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Migration Failure SDM 12.6 to 14.1

Question asked by MatheusSantana on Nov 19, 2015
Latest reply on Nov 27, 2015 by haroldo.ramos

Hi all,

 

I'm try upgrade CA SDM 12.6 to CA SDM 14.1. In our environment is just one Primary Server (Win2k8 64bits) with CA SDM 12.6 and a remote Database Server (Solaris) with Oracle 11g (MDB).

 

So when we start the run the migration process as Administrator. , have following error:

 

2015/11/17 17.01.15.481 DEBUG [DeployThread: Migrando o CA Service Desk Manager] [DatabasePersister]  Update to al_cdb_componentinstallstate successful

2015/11/17 17.01.15.481 INFO  [DeployThread: Migrando o CA Service Desk Manager] [DeployThread] Task 'task.migrate_sdm' status saved to DB ....

2015/11/17 17.01.15.481 INFO  [DeployThread: Migrando o CA Service Desk Manager] [Task] Running: Migrando o CA Service Desk Manager

2015/11/17 17.01.15.481 DEBUG [DeployThread: Migrando o CA Service Desk Manager] [ConfigUIUtils] GENLEVEL.12611053G900.prev_version value : r12_6

2015/11/17 17.01.15.481 DEBUG [DeployThread: Migrando o CA Service Desk Manager] [MigrateSDM] migrateCMD 0 : pdm_perl

2015/11/17 17.01.15.481 DEBUG [DeployThread: Migrando o CA Service Desk Manager] [MigrateSDM] migrateCMD 1 : migrate_to_r14_1.pl

2015/11/17 17.01.15.497 DEBUG [DeployThread: Migrando o CA Service Desk Manager] [ProcessUtilities] Executing command: pdm_perl.exe migrate_to_r14_1.pl

2015/11/17 17.01.15.528 INFO  [DeployThread: Migrando o CA Service Desk Manager] [ActiveProcessHolder] Windows Process ID (PID): 5488

2015/11/17 17.01.15.528 INFO  [DeployThread: Migrando o CA Service Desk Manager] [ActiveProcessHolder] Start Monitor. Process ID (PID): 5488

2015/11/17 17.01.15.699 DEBUG [stderr( C:\PROGRA~2\CA\SERVIC~1\bin\pdm_perl.exe):Thread-30] [MigrateSDM] Can't open perl script "migrate_to_r14_1.pl": No such file or directory

2015/11/17 17.01.15.965 INFO  [DeployThread: Migrando o CA Service Desk Manager] [ActiveProcessHolder] Exit Monitor. Process ID (PID): 5488

2015/11/17 17.01.15.965 INFO  [DeployThread: Migrando o CA Service Desk Manager] [ProcessUtilities] Process C:\PROGRA~2\CA\SERVIC~1\bin\pdm_perl.exe completed with exit code 2

2015/11/17 17.01.15.965 DEBUG [DeployThread: Migrando o CA Service Desk Manager] [ProgressPage] ProgressPage - Task Changed Migrando o CA Service Desk Manager

 

Where the "pdm_perl" don't find the file  "migrate_to_r14_1.pl",

 

Here show we trying (and retryng) upgrade, in the step 4 (Migration CA Service Desk manager) the error above occurs:

 

Someone had this error? any suggestion?

 

Thanks.

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