AnsweredAssumed Answered

Assign incident to group

Question asked by Vit_Posel on Nov 19, 2015
Latest reply on Nov 20, 2015 by Vit_Posel

Those sentences are in materials:


All incidents must be assigned to a resource or group to complete the work. The Assign To field on the Incident Properties page can be used to assign an incident to a resource or group. If needed, you can also reassign incidents that have been unresolved to another resource or group at a later time.


But I am not able to assign incident to group.

Where is this possibility?