AnsweredAssumed Answered

Create and Update Jasper Reports User job Failing

Question asked by Divyanshu on Nov 23, 2015
Latest reply on Aug 17, 2017 by Suman Pramanik

Hi,

 

I've installed JasperReports Server over Clarity PPM v14.2. After generating keystore & importing the content, the status of reports server in CSA remains unavailable. User ppmjasperadmin gets created on clarity & report server as well. After importing the content I'm trying to run Create & Update Reports User job & getting following exception.

 

Please let me with the below issue:

 

SYS   2015-11-23 03:53:35,077 [Dispatch pool-4-thread-4 : bg@APSES2212 (tenant=clarity)] jaspersoft.ClarityJasperAdmin (clarity:PAGRAWA1:12966255__7AAE303B-814B-436F-8E3C-640E15BBCAA4:Create and Update Jaspersoft Users) User ppmjasperadmin not available in report server. Unauthorized code:401  parameter:

ERROR 2015-11-23 03:53:35,077 [Dispatch pool-4-thread-4 : bg@APSES2212 (tenant=clarity)] jaspersoft.ClarityJasperAdmin (clarity:PAGRAWA1:12966255__7AAE303B-814B-436F-8E3C-640E15BBCAA4:Create and Update Jaspersoft Users) Login success, but Unauthorized access to http://apses3641.dmzmgmt.uhc.com/ppm_stg2 with username ppmjasperadmin

ERROR 2015-11-23 03:53:35,077 [Dispatch pool-4-thread-4 : bg@APSES2212 (tenant=clarity)] jaspersoft.ClarityJasperAdmin (clarity:PAGRAWA1:12966255__7AAE303B-814B-436F-8E3C-640E15BBCAA4:Create and Update Jaspersoft Users) Could not login to http://apses3641.dmzmgmt.uhc.com/ppm_stg2 with username ppmjasperadmin

ERROR 2015-11-23 03:53:35,077 [Dispatch pool-4-thread-4 : bg@APSES2212 (tenant=clarity)] jaspersoft (clarity:PAGRAWA1:12966255__7AAE303B-814B-436F-8E3C-640E15BBCAA4:Create and Update Jaspersoft Users) Failed to get an instance of ClarityJasperAdmin ::

com.ca.jasper.restAdapter.JasperException: Unauthorized access to http://apses3641.dmzmgmt.uhc.com/ppm_stg2 with username ppmjasperadmin

at com.niku.union.reporting.jaspersoft.ClarityJasperAdmin.login(ClarityJasperAdmin.java:243)

at com.niku.union.reporting.jaspersoft.ClarityJasperAdmin.createInstance(ClarityJasperAdmin.java:139)

at com.niku.reporting.jobs.jasper.ClarityJasperUserSyncJob.init(ClarityJasperUserSyncJob.java:46)

at com.niku.reporting.jobs.jasper.ClarityJasperUserSyncJob.scheduledEventFired(ClarityJasperUserSyncJob.java:74)

at com.niku.njs.Dispatcher$BGTask.run(Dispatcher.java:367)

at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)

at java.lang.Thread.run(Thread.java:745)

ERROR 2015-11-23 03:53:35,078 [Dispatch pool-4-thread-4 : bg@APSES2212 (tenant=clarity)] common.BaseJobUtils (clarity:PAGRAWA1:12966255__7AAE303B-814B-436F-8E3C-640E15BBCAA4:Create and Update Jaspersoft Users) Failed to get an instance of ClarityJasperAdmin ::

com.ca.jasper.restAdapter.JasperException: Unauthorized access to http://apses3641.dmzmgmt.uhc.com/ppm_stg2 with username ppmjasperadmin

at com.niku.union.reporting.jaspersoft.ClarityJasperAdmin.login(ClarityJasperAdmin.java:243)

at com.niku.union.reporting.jaspersoft.ClarityJasperAdmin.createInstance(ClarityJasperAdmin.java:139)

at com.niku.reporting.jobs.jasper.ClarityJasperUserSyncJob.init(ClarityJasperUserSyncJob.java:46)

at com.niku.reporting.jobs.jasper.ClarityJasperUserSyncJob.scheduledEventFired(ClarityJasperUserSyncJob.java:74)

at com.niku.njs.Dispatcher$BGTask.run(Dispatcher.java:367)

at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)

at java.lang.Thread.run(Thread.java:745)

ERROR 2015-11-23 03:53:35,086 [Dispatch pool-4-thread-4 : bg@APSES2212 (tenant=clarity)] niku.njs (clarity:PAGRAWA1:12966255__7AAE303B-814B-436F-8E3C-640E15BBCAA4:Create and Update Jaspersoft Users) Error executing job: 5821003

com.ca.jasper.restAdapter.JasperException: Unauthorized access to http://apses3641.dmzmgmt.uhc.com/ppm_stg2 with username ppmjasperadmin

at com.niku.union.reporting.jaspersoft.ClarityJasperAdmin.login(ClarityJasperAdmin.java:243)

at com.niku.union.reporting.jaspersoft.ClarityJasperAdmin.createInstance(ClarityJasperAdmin.java:139)

at com.niku.reporting.jobs.jasper.ClarityJasperUserSyncJob.init(ClarityJasperUserSyncJob.java:46)

at com.niku.reporting.jobs.jasper.ClarityJasperUserSyncJob.scheduledEventFired(ClarityJasperUserSyncJob.java:74)

at com.niku.njs.Dispatcher$BGTask.run(Dispatcher.java:367)

at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)

at java.lang.Thread.run(Thread.java:745)

 

Regards,

Divyanshu Dhyani

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