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Repeat event and ticket history (SLA)

Question asked by Lumir_Botur on Nov 24, 2015
Latest reply on Nov 24, 2015 by Lumir_Botur

Hi all,

 

can anyone confirm this assumption? If (SLA) event has "On Done Event Flag = Repeat Event". The event is deleted from the ticket history (Service Type List) after the ticket is closed.

Or i'm wrong?

 

Thanks

Lumir

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