Clarity

Am unable to xog in to an environment, and see the below error :

XOG POST failed

java.lang.NullPointerException

at com.niku.union.utility.StreamUtils.writeToFile(StreamUtils.java:435)

at com.niku.union.utility.StreamUtils.writeToFile(StreamUtils.java:391)

at com.niku.xog.service.XOGSOAPServlet.doPost(XOGSOAPServlet.java:123)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:647)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.niku.union.web.filter.ClarityContentFilter.doFilter(ClarityContentFilter.java:148)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.niku.union.web.filter.XSSFilter.doFilter(XSSFilter.java:69)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.niku.union.web.filter.TenantSetupFilter.doFilter(TenantSetupFilter.java:61)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.niku.union.web.filter.CharsetFilter.doFilter(CharsetFilter.java:51)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at org.apache.catalina.filters.AddDefaultCharsetFilter.doFilter(AddDefaultCharsetFilter.java:88)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)

at com.niku.union.web.valves.ErrorPageRedirectValve.invoke(ErrorPageRedirectValve.java:71)

at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:931)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)

at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1004)

at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:589)

at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:310)

at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)

at java.lang.Thread.run(Thread.java:722)

Any clue on this ?

Regards

NJ

More logs are needed, this doesn't tell much

Hey Suman,

I tried twice, and both the times, it is the same error that is generated in the log

Any clue where else I should look ?

NJ

Which version and are you using the compatible xog client?

Just guesssing.

I would look to make sure that the OS user that is running the process that is handling the XOG has rights to the java.io.tempdir.

Per File.createTempFile method call:

If the directory argument is null then the system-dependent default temporary-file directory will be used. The default temporary-file directory is specified by the system property java.io.tmpdir. On UNIX systems the default value of this property is typically "/tmp" or "/var/tmp"; on Microsoft Windows systems it is typically "C:\\WINNT\\TEMP". A different value may be given to this system property when the Java virtual machine is invoked, but programmatic changes to this property are not guaranteed to have any effect upon the temporary directory used by this method.

V/r,

Gene

Hi Gene - How can we check the permissions in this case and resolve on unix/win server, little more details ?

Thanks.

If you run this gel script on the server that is processing your XOG, you will get the username and temp directory that your XOG processor is using.

<?xml version="1.0" encoding="UTF-8"?>
<gel:script
    xmlns:core="jelly:core"
    xmlns:gel="jelly:com.niku.union.gel.GELTagLibrary"
    xmlns:xsd="http://www.w3.org/2001/XMLSchema"
    xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
>
    <gel:log>Dump System Property</gel:log>
    <core:invokeStatic className="java.lang.System" method="getProperty" var="userName">
    <core:arg type="java.lang.String" value="user.name" />
    </core:invokeStatic>
    <core:invokeStatic className="java.lang.System" method="getProperty" var="tempDir">
        <core:arg type="java.lang.String" value="java.io.tmpdir" />
    </core:invokeStatic>
    <gel:log>userName = ${userName}  | java.io.tmpdir = ${tempDir}</gel:log>
</gel:script>

So testing this on my machine (but you want to run it on the server that is processing your XOG), I get ggreiff as the user and c:\users\ggreiff\AppData\Local\Temp as the directory that Java will use for temporary files.

On Windows use icacls to see which users / groups have access to that directory.  On Linux, ls -algF c:\users\ggreiff\AppData\Local | grep "Temp" will show me that everyone and rw for the Java temporary directory.

V/r,

Gene

Thank you Gene

It was tmp directory access issue to OS user. !

Have a great weekend

Regards

NJ