AnsweredAssumed Answered

PAM and CA SDM Integration - message error

Question asked by Danubia on Dec 1, 2015
Latest reply on Dec 2, 2015 by camja06

Hi all,


I'm with a problem at the IT PAM 4.2 SP02 and CA SDM Integration.


The ticket is currently in status Pending approval but the task is not in the PAM module.


Message error in the CA SDM: There is a problem accessing CA IT PAM Workflow - please try again or contact the administrator. Details: The instance does not exist. It may have been archived. Refresh the screen.


What  this currently happening? Can you help me, please?