AnsweredAssumed Answered

IE brwser issue.

Question asked by Manish.2.gupta on Dec 3, 2015
Latest reply on Dec 4, 2015 by Manish.2.gupta

Hi Team,

 

I am using the CA SD 12.6 version  and IE 10.0 version. When i am trying to export the list of Request/Incident ,it's showing an popup message in the bottom 'Show all contents'.

After clicking on this, It asks me to retry to login in CA SD and shows the login screen.So i am not able to export any data from CA currently.

 

I have gone through the certification matrix of CA SD 12.6 version and found that IE10.0 version with compatibility mode is supported with CA SD.

 

After adding the CA SD url in compatibility  mode, still not able to export any data from CA SD.

 

Please help me.

 

Thanks,

Manish

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