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10.1 Workstation disconnect

Question asked by dave.richards on Dec 4, 2015
Latest reply on Dec 8, 2015 by dave.richards
Branched to a new discussion

Hi, I have upgradeded to 10.1 but seem to be having trouble with the workstation login to MOM.

Login to collectors is fine, but MOM connection drops almost instantly.

Webview is working OK.

 

MOM is AIX.

 

I saw this KB article and I have chcked the osgi file version, it looks OK to me.

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec612907.aspx

 


EM log

 

20151204 191933 GMT [VERBOSE] [Manager.PostOfficeHub] Connected To: Node=Workstation_6, Address=50.11.148.169/50.11.148.169:60901, Type=socket

20151204 191934 GMT [INFO] [Manager.SessionBean] Workstation User "Admin" connected successfully from host "Node=Workstation_6, Address=50.11.148.169/50.11.148.169:60901, Type=socket"

20151204 191936 GMT [VERBOSE] [Manager.EventHandler] Error reading incoming bytes in Server Hub Receive 12 event handler for Socket Transport connected with Socket[addr=50.11.148.169/50.11.148.169,port=60901,localport=25318] because java.io.IOException: An existing connection was forcibly closed by the remote host

20151204 191936 GMT [VERBOSE] [Manager.PostOfficeHub] Disconnected From: Node=Workstation_6, Address=50.11.148.169/50.11.148.169:60901, Type=socket

20151204 191936 GMT [INFO] [Manager.SessionBean] Workstation User "Admin" disconnected successfully from host "Node=Workstation_6, Address=50.11.148.169/50.11.148.169:60901, Type=socket"

 

 

Workstation log

 

12/04/15 07:13:25 PM GMT [ERROR] [Workstation.IsengardObjectInputStream] Object of type "com.wily.rave.reports.ChangeTableElement" cannot be deserialized from loader:

12/04/15 07:13:25 PM GMT [WARN] [Workstation.IsengardObjectInputStream] Object of type "com.wily.rave.reports.ChangeTableElement" cannot be deserialized from loader:

12/04/15 07:13:25 PM GMT [WARN] [Workstation.IsengardObjectInputStream] Object of type "com.wily.rave.reports.ChangeTableElement" cannot be deserialized from loader:

12/04/15 07:13:25 PM GMT [WARN] [Workstation.IsengardObjectInputStream] Object of type "com.wily.rave.reports.ChangeTableElement" cannot be deserialized from loader:

12/04/15 07:13:25 PM GMT [WARN] [Workstation.IsengardObjectInputStream] Object of type "com.wily.rave.reports.ChangeTableElement" cannot be deserialized from loader:

12/04/15 07:13:25 PM GMT [WARN] [Workstation.IsengardObjectInputStream] Object of type "com.wily.rave.reports.ChangeTableElement" cannot be deserialized from loader:

12/04/15 07:13:25 PM GMT [WARN] [Workstation.IsengardObjectInputStream] Object of type "com.wily.rave.reports.ChangeTableElement" cannot be deserialized from loader:

12/04/15 07:13:25 PM GMT [WARN] [Workstation.IsengardObjectInputStream] Object of type "com.wily.rave.reports.ChangeTableElement" cannot be deserialized from loader:

12/04/15 07:13:25 PM GMT [WARN] [Workstation.IsengardObjectInputStream] Object of type "com.wily.rave.reports.ChangeTableElement" cannot be deserialized from loader:

12/04/15 07:13:25 PM GMT [DEBUG] [Workstation.IncomingMessageDeliveryTask] Caught exception while deserializing object: java.lang.ClassNotFoundException: Object of type "com.wily.rave.reports.ChangeTableElement" cannot be deserialized from loader:

java.lang.ClassNotFoundException: Object of type "com.wily.rave.reports.ChangeTableElement" cannot be deserialized from loader:

    at com.wily.isengard.postofficehub.link.v1.IsengardObjectInputStream.readClass(IsengardObjectInputStream.java:599)

    at com.wily.isengard.postofficehub.link.v1.IsengardObjectInputStream.readIsengardDataObject(IsengardObjectInputStream.java:703)

    at com.wily.isengard.postofficehub.link.v1.IsengardObjectInputStream.readObject(IsengardObjectInputStream.java:347)

    at com.wily.isengard.postofficehub.link.v1.IsengardObjectInputStream.readArrayList(IsengardObjectInputStream.java:872)

    at com.wily.isengard.postofficehub.link.v1.IsengardObjectInputStream.readSerializable(IsengardObjectInputStream.java:997)

    at com.wily.isengard.postofficehub.link.v1.IsengardObjectInputStream.readObject(IsengardObjectInputStream.java:368)

    at com.wily.reporting.common.SmartReportsTemplate.readExternal(SmartReportsTemplate.java:225)

    at com.wily.isengard.postofficehub.link.v1.IsengardObjectInputStream.readIsengardDataObject(IsengardObjectInputStream.java:825)

    at com.wily.isengard.postofficehub.link.v1.IsengardObjectInputStream.readObject(IsengardObjectInputStream.java:347)

    at com.wily.reporting.descriptor.ESESmartReportTemplateDescriptor.readExternal(ESESmartReportTemplateDescriptor.java:256)

    at com.wily.isengard.postofficehub.link.v1.IsengardObjectInputStream.readIsengardDataObject(IsengardObjectInputStream.java:825)

    at com.wily.isengard.postofficehub.link.v1.IsengardObjectInputStream.readObject(IsengardObjectInputStream.java:347)

    at com.wily.introscope.spec.server.beans.WireConstruct.readExternal(WireConstruct.java:78)

    at com.wily.introscope.spec.server.beans.DomainAwareTrackedConstruct.readExternal(DomainAwareTrackedConstruct.java:40)

    at com.wily.introscope.spec.server.beans.BundledTrackedConstruct.readExternal(BundledTrackedConstruct.java:43)

    at com.wily.isengard.postofficehub.link.v1.IsengardObjectInputStream.readIsengardDataObject(IsengardObjectInputStream.java:825)

    at com.wily.isengard.postofficehub.link.v1.IsengardObjectInputStream.readObject(IsengardObjectInputStream.java:347)

    at com.wily.isengard.postofficehub.link.v1.IsengardObjectInputStream.readArrayList(IsengardObjectInputStream.java:872)

    at com.wily.isengard.postofficehub.link.v1.IsengardObjectInputStream.readSerializable(IsengardObjectInputStream.java:997)

    at com.wily.isengard.postofficehub.link.v1.IsengardObjectInputStream.readObject(IsengardObjectInputStream.java:368)

    at com.wily.isengard.postofficehub.link.v1.IsengardObjectInputStream.readObject(IsengardObjectInputStream.java:389)

    at com.wily.isengard.messageprimitives.MethodCallMessage.readExternal(MethodCallMessage.java:133)

    at com.wily.isengard.postofficehub.link.v1.IsengardObjectInputStream.readIsengardDataObject(IsengardObjectInputStream.java:825)

    at com.wily.isengard.postofficehub.link.v1.IsengardObjectInputStream.readObject(IsengardObjectInputStream.java:347)

    at com.wily.isengard.postofficehub.link.v1.IncomingMessageDeliveryTask.deliverNextMessage(IncomingMessageDeliveryTask.java:80)

    at com.wily.isengard.postofficehub.link.v1.IncomingRouteConnector.receiveIncomingMessages(IncomingRouteConnector.java:170)

    at com.wily.isengard.postofficehub.link.v1.IncomingRouteConnector.doTask(IncomingRouteConnector.java:89)

    at com.wily.isengard.util.thread.AThreadedExecutable.run(AThreadedExecutable.java:192)

    at java.lang.Thread.run(Thread.java:722)

12/04/15 07:13:25 PM GMT [DEBUG] [Workstation.IncomingMessageDeliveryTask] Unrecoverable exception while reading from Socket Transport connected with Socket[addr=/22.114.0.27,port=25318,localport=59365]

java.lang.ClassCastException: com.wily.isengard.messageprimitives.MethodCallMessage cannot be cast to com.wily.isengard.postoffice.Address

    at com.wily.isengard.postofficehub.link.v1.IncomingMessageDeliveryTask.deliverNextMessage(IncomingMessageDeliveryTask.java:76)

    at com.wily.isengard.postofficehub.link.v1.IncomingRouteConnector.receiveIncomingMessages(IncomingRouteConnector.java:170)

    at com.wily.isengard.postofficehub.link.v1.IncomingRouteConnector.doTask(IncomingRouteConnector.java:89)

    at com.wily.isengard.util.thread.AThreadedExecutable.run(AThreadedExecutable.java:192)

    at java.lang.Thread.run(Thread.java:722)

12/04/15 07:13:25 PM GMT [VERBOSE] [Workstation.PostOfficeHub] Disconnected From: Node=Server, Address=/22.114.0.27:25318, Type=socket

12/04/15 07:13:25 PM GMT [DEBUG] [Workstation.PostOfficeHub] Notifying transport Loopback PO: Workstation_5.client_main that route Post Office: Server.WatchedAgentPO, 1 hops via Socket Transport connected with Socket[addr=/22.114.0.27,port=25318,localport=59365] is down

12/04/15 07:13:25 PM GMT [DEBUG] [Workstation.IsengardClient] Lost connection to server tier

12/04/15 07:13:25 PM GMT [DEBUG] [Workstation.PostOffice] Closing PostOffice.

12/04/15 07:13:25 PM GMT [DEBUG] [Workstation.PostOffice] Closing PostOffice.

12/04/15 07:13:25 PM GMT [DEBUG] [Workstation.PostOffice] PostOffice successfully closed.

12/04/15 07:13:25 PM GMT [DEBUG] [Workstation.PostOfficeHub] Notifying transport Loopback PO: Workstation_5.client_main that route Post Office: Workstation_0.client_main, 2 hops via Socket Transport connected with Socket[addr=/22.114.0.27,port=25318,localport=59365] is down

12/04/15 07:13:25 PM GMT [DEBUG] [Workstation.PostOfficeHub] Notifying transport Loopback PO: Workstation_5.client_main that route Post Office: Server.AppMapAgentPO, 1 hops via Socket Transport connected with Socket[addr=/22.114.0.27,port=25318,localport=59365] is down

12/04/15 07:13:25 PM GMT [DEBUG] [Workstation.PostOfficeHub] Notifying transport Loopback PO: Workstation_5.client_main that route Post Office: Server.main, 1 hops via Socket Transport connected with Socket[addr=/22.114.0.27,port=25318,localport=59365] is down

12/04/15 07:13:33 PM GMT [DEBUG] [Workstation] Checking IntervalHeartbeats.

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