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CA Service Management Mobile Tiles Not Showing Up

Question asked by KennethHosey on Dec 9, 2015
Latest reply on Dec 9, 2015 by Naveen_Desham

I've set our role for REST to Level 2 Analyst which has at least Read or Write access to Incident, Request, Problem Change and Issue.  However, when logging in under the access type using this role, I only see the "My Tasks" tile and none of the "incident" "request" or other tiles.  Also, the ability to create a new ticket is also not there. This is all available in the Admin Role.   Any help would be appreciated.

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