CA Service Management

  • 1.  how to hide status change history

    Broadcom Employee
    Posted Dec 10, 2015 02:09 AM

    Customer has an requirement to hide status change history from Catalog User (End User) role while clicking on status . Do let me know how to achieve this in CA Service Catalog. below is the Image

     

    Status Change History.png



  • 2.  Re: how to hide status change history

    Broadcom Employee
    Posted Dec 10, 2015 03:00 AM

    Adding one more requirement on this. Instead of hiding status change history can hide system generated entries from "Status Change History" ???



  • 3.  Re: how to hide status change history

    Broadcom Employee
    Posted Dec 14, 2015 03:06 PM

    Hi anyone can reply on my question....



  • 4.  Re: how to hide status change history

    Posted Dec 15, 2015 09:56 AM

    Hi, I'm not sure what data do you want to hide. Probably you can consider to customize requeststatushistory,xsl file.

    Regards,

    Milan