AnsweredAssumed Answered

Is it possible to attach an event to configuration item?

Question asked by chris.leung on Dec 10, 2015
Latest reply on Dec 11, 2015 by chris.leung

We want to do a schedule calculation on the configuration item when the "expiration date" of the contract ci is reached.  I knew that there is no scheduler in CA Service Desk and the only possible way to do it is to use a event macro to trigger the calculation.  However I am not able to find the way on how it can be done.  Does anyone has any idea? Thanks in advance.