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Is it possible to attach an event to configuration item?

Question asked by chris.leung on Dec 10, 2015
Latest reply on Dec 11, 2015 by chris.leung

We want to do a schedule calculation on the configuration item when the "expiration date" of the contract ci is reached.  I knew that there is no scheduler in CA Service Desk and the only possible way to do it is to use a event macro to trigger the calculation.  However I am not able to find the way on how it can be done.  Does anyone has any idea? Thanks in advance.

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