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notification method

Question asked by MohamedAlKenani Employee on Dec 10, 2015
Latest reply on Dec 10, 2015 by MohamedAlKenani

if we configure 4 different notification methods for a contact for low, normal, high & emergency.


Now an activity happened to a ticket & a notification will be triggered, where in SDM it is decided to use one of the notification methods...

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