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Tech Tip: Error seen when running a backup of a device configuration in Spectrum NCM

  • 1.  Tech Tip: Error seen when running a backup of a device configuration in Spectrum NCM

    Posted Dec 14, 2015 11:53 AM

    Error seen when running a backup of a device configuration in Spectrum NCM

     

    Document ID:  TEC1064997


    Last Modified Date:  11/13/2015


      Show Technical Document Details

     

    Issue: 

    You may see the following error when running a backup of device config in NCM:

    Error “NCM configuration difference failed to complete because required resources could not be allocated.  Please see $SPECROOT/NCM/NCMSERV.OUT for detailed information".” 

    Additionally when looking in the NCMSERV.OUT you may see error:

    Failed to allocate array: 21505 x 22365 process memory currently set to: 455M.  To increase memory adjust value of -Xmx parameter in: $SPECROOT/lib/SDPM/partslist/NCMSERV.idb

     

    Environment:

    Any

    Resolution / workaround:

     

    In order to prevent this error being seen you should do the following:

    1. 1. Modify the -Xmx parameter in: $SPECROOT/lib/SDPM/partslist/NCMSERV.idb to 1350M.
    2. 2. Restart processd after this.
    3. 3. Retry and you should no longer get this error.