AnsweredAssumed Answered

How can I Identify a request created from a template in SDM r12.7?

Question asked by Ray.Cerniglia on Dec 15, 2015
Latest reply on Dec 15, 2015 by tzadell

I would like to be able to generate a report to list the number of time a request/incident/problem was created from a template by template name and for a given period of time.  How can I tell if a request/incident/problem was created from a template and the name of the template used?

Outcomes