As you are certailny aware the ServiceDeskUsers.com web site closed recently.
I was looking for some customizations that were done on the website and unfortunately they are no longer available.
Those customizations where available in the SDU is Enhancement Pack 1.
If by any luck any of you have this package would it be possible to make it available or attach it on this post.
Thanks in advance for your help (please forgive any mistake in the post, english is not my mother tongue)