AnsweredAssumed Answered

Display Symptom code based on Status.

Question asked by Dev2013 on Dec 17, 2015
Latest reply on Dec 21, 2015 by cdtj

HI  All,

 

We have a requirement of displaying Symptom code based on Status.

Note:  We are using symptom code field as STATUS REASON

for example .

If Status is selected Status as PENDING in edit form(detail_in), only below specified symptom codes should be  displayed.

 

  • Required User Action User Action (Reminder)
  • User Action (Final reminder)

 

If Status is selected Status as RESOLVED in edit form(detail_in), only below specified symptom codes should be  displayed.

  • User Response Unavailable
  • Automated Resolution Reported
  • User Cancelled
  • Temporary Corrective Action

 

Please help to resolve If any one achieved solution for similar  requirement

 

Thanks

Dev

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