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Servicedesk eMail Notification

Question asked by S.Vigneshkumar on Dec 17, 2015
Latest reply on Dec 17, 2015 by camja06

Hi,

We need to set P1 call initial email notification to be sent  Group of email id’s and SLA expire pre email notification to be sent  Group of email id’s in stage by stage

Please help..,,,

Regards

S.Vignesh kumar

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