Date: December 17, 2015
To: CA PPM Customers
From: The CA Technologies PPM Product Team
Subject: End of Life Announcement for CA PPM Solution Pack (CSP) for Business Objects Reporting Add-in
CA Technologies is continually working to improve our software and services to best meet the needs of our customers. In order to focus our development efforts and to help our customer base achieve their strategic business initiatives, we are investing our resources in new technology and software and will be dropping support on CA PPM Solution Pack (CSP) for Business Objects Reporting Add-in. This decision is related to the End of Life announced for CA Business Intelligence for CA PPM.
In accordance with the CA Support Policy and Terms (https://support.ca.com/irj/portal/anonymous/phpsupcontent?contentID=213326), please consider this email your written notification of End of Life of CA PPM Solution Pack (CSP) for Business Objects Reporting Add-in. CA PPM Solution Pack (CSP) for Business Objects Reporting Add-in will no longer be enhanced and maintenance and technical support will be discontinued beginning December 31, 2016. After December 31, 2016 in accordance with CA’s End of Life Policy, located in the CA Support Policy and Terms, CA Technologies will continue to provide self-service support until the expiration of your current contractual support period.
The add-ins are content offerings, not product functionality, therefore when we EOL them we do not offer functional alternatives. Existing customers may continue to leverage the content in CA PPM version 14.3 and earlier supported versions, but it will not be available for new customers.
A new customer installing future releases will not get this add-in.
- Existing customers upgrading to releases after CA PPM 14.3 will not be able to access or run any content in the add-in within CA PPM
- Future releases will not include new versions of this add-in.
Customers may continue to run and use CA PPM Solution Pack (CSP) for Business Objects Reporting Add-in in production and non-production environments after the End-of-Life Date. However, after December 31, 2016, CA Technologies will no longer provide any fixes, patches, service packs, updates, upgrades, programmatic changes, new features, or coverage for updated or new operating systems, databases, browsers, or any additional components.
We encourage you to plan for the migration to CA PPM 14.3 so you can take full advantage of the CA PPM PMO Accelerator add-in, which now includes Advanced Reporting content powered by Jaspersoft. The Advanced Reporting content provides reports and domains, fully supported and translated for all languages supported in CA PPM. We encourage you to visit the CA PPM product information page on the CA Support Online website at https://support.ca.com/ for more information. In addition, the full product documentation can be found at https://wiki.ca.com/.
If you have any questions regarding the support schedule, please contact CA PPM Technical Support at CA Support Online. Our Technical Support Lifecycle Policy is also available at this site.
Your success is very important to us, and we look forward to continuing our successful partnership with you.