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Multi-tenancy support of Symptom attribute

Question asked by michael_thesenvitz on Dec 18, 2015
Latest reply on Feb 3, 2016 by J_W

Dear CA SM team.


as the CA Support redirected me to this place here I would like to highlight the fact that currently the multi-tenancy of the symptom attribute is not given, even resolution method/code are supporting mutli-tenancy. Please can we clarify how we approach a consistant multi-tenancy model for the vital attributes like symptom? We are working as MSP and we rely on such kind working multi-tenancy model.


With best regards,



Michael Thesenvitz

IT Service Manager