DX NetOps

Spectrum integration with LDAP60Under review

1676

What happens to expired maintenance windows in Spectrum?

Accessing Spectrum data

535

How to Clear Sysview's LIFETIME Alerts in Spectrum?

116

NCM Policy - Unable to apply to Global Collection (10.2.3)

Monitoring IS-IS, DWDM, GPON protocols

Increase ICMP poll time

Netscaler device performance tab grayed out

How to Clear Sysview's LIFETIME Alerts in Spectrum?

Access to Jasper Report installed on Linux by Hostname

Spectrum Alarm Filters3New

208

MAY18 Published Tecdocs / Tech tips / Posts to Spectrum Community board

20448

Automatically update event and alarm format edits across all OneClick servers19New

246

Spectrum Web Service APIs to retrieve device performance information (CPU, Memory, etc...)

Make Backup enabled by default10New

229

Spectrum NCM GUI65Under review

1455

General enhancement of accessibility to eliminate barriers12New

382

Improvement for Spectrum Secure Domain Connector / NCM61Under review

1377

Pass additional fields to Service desk ticket issue description from Spectrum alarm4New

212

Ability to apply NCM Policy to multiple device families33New

862

Spectrum Report Manager: mysql disk full

850

Download files with understandable names26New

507

Spectrum, ability to do a text search in device configs old and new.13New

489

DMVPN Monitoring in Spectrum 9.414Under review

884

Dynamic Alarm title

524

Monitor VM Tools Status in CA Spectrum using VC AIM

Dril Down with Group wise in GIS View in Spectrum

Spectrum - How to get attribute value from database?

Updateing a Global Collection in Report Manager

What You May Have Missed in the CA Spectrum Community (May 2018)

Spectrum NCM Cisco IOS SSH port check switch9New

473

WLC Alarms

View Service Dashboard via the SPECTRUM Webclient12New

363

Deleting an Alarm Troubleshooter created in the past?

154

Issue with Report Manager

112

SPEC 10.2x - Router Redundancy - List of available alarms

Automated Spectrum to CMDB data export/import

137

MS Cluster AIM does not support MS version 2012, 2012R27New

173

Is it possible to monitor the CPU use of a process?

363

Spectrum Modelling Process Too Slow

Event Error

OneClick events are not updated since two days ago

Can we get event message data into the "alarm Type"?

Spectrum should provide meaningful error messages for SNMPv3 discovery problems47New

2784

GIS View Drill Down Capability and Connectivity between Devices monitoring6New

Spectroserver alarms loss after restart SS

290

15 Replies15

Can I use data in a varbind to lookup additional data in a table or external system?

VmWare and Spectrum

148

Post Jasper 6.4.2 upgrade - Gray Login Button

Option to use anoher attribute in GIS View8New

329

we are newly using CA spectrum web client. so i have no idea about the number those are mentioned on the links between the devices. some one can you please tell me what the numbers represents.

NCM to change switch partial switch names

Appears in 1 other place

CA Spectrum - placing multiple models into maint mode via REST

101

Automated Compliance Checks for DISA STIGS

143

Servicenow CMDB update with CA Spectrum devices

114

How we can calculate Business and Non Business Hrs in Jasper Studio 6.2

Error in Report Manager

192

Cleared Alarms History Tab29Under review

2816

Uso Elevado de Memoria Ram con Spectrum

Need to Add a Extra Column which is 'IP Address' in Availability Report only for Pingable/IP Devices

Is it possible to create a static model in Spectrum that is not polled in order to receive traps to raise alarms?

Full support for VMware Site Recovery Manager in Spectrum.19Under review

482

Problem CA Spectrum GisView

What Cisco Syslog trap proceduces event 0x210c0e?

CA Spectrum SNMP Profile Management74Under review

3443

Maintenance for specific alarms on a device.1New

How I can Delete Unkown_ASN connection in CA spectrum

Spectrum & CABI - run reports on CPU, Memory utilization2New

279

Exporting Event Models using Southbound Gateway in CMDB format

409

CA Spectrum: SNMPv3 Trap Handling and security Configurations – Practical usage for the security restrictions with new implementation of snmp stack25New

533

Don't check for a local service user during installation4New

DeviceSerialAttr mapping to list based attributes1New

populate device serialnumber attribute from list attribute

CA Spectrum Southbound Gateway and SNMP v3 traps

Allow user auditing of ECE changes4New

[ROADMAP] CA Network Operations and Analytics – June 14, 2018 @ 9 a.m. ET

NCM possibility to add devices to CA Device Families49Under review

1202

CA Spectrum handle DISMAN Trap8New

533

Cisco ASA Anyconnect vpn monitoring

132

Report Manager event processing failed!

147

MOM? UIM or Spectrum

NCM device support for Cisco 1New

Does CA have a timeline of discontinuation for JRE support for the Spectrum product line?

115

SPM Tests are resulting into Bad Result Events

426

Top 5 Reasons to Upgrade to CA Performance Management 3.6

242

Cisco WLC Access Point DisAssociate alarm issue

867

Cisco License Management

Let Spectrum manage devices by SNMP only (disable Ping necessity)12New

794

NCM policies - add support for if, and, and or within multi-line blocks50New

1202

Spectrum support on Centos7

How: Bulk reload event information (CLI, Attribute Editor, etc)

1146

Create new EventModels in maint mode by default

471

re: Suppot for Avaya in Spectrum NCM

Condition Correlation

Automate Start/Stop of SpectroServer

CISCO WLC Controller Firmware No. Not showing2Delivered

186

Device Reboot Alerts with Spectrum

138

Drill-down from Spectrum to UIM configurable5New

149

Features CA spectrum One Click

CA Spectrum 10.2.3 now supports CABI Jasper 6.4.2!

255

After posting a question, how soon do you expect a response?

368

[ROADMAP] CA Network Operations and Analytics – July 12, 2018 @ 9 a.m. ET

Appears in 5 other places

198

Which most accurately describes your feelings with regards to getting an answer on communities?

More capabilities in Web View11New

363

Mibtools catalog synchronization / documentation30New

2507

Add user to more than one User Groups ?

Suppressed Alerts in CA Spectrum

Hello all,

Quickly search through the post for keywords using <ctrl> f

Techdocs:

KB000097626 | SRM RECONCILE SCRIPT FAILS ON LINUX
When running the SRM reconcile script on Linux, the script fails
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KB000095234 | EXCESSIVE TRAPS CAUSING SPECTRUM PERFORMANCE ISSUES
Excessive traps causing SpectroSERVER to use 90%+ CPU constantly.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000095708 | CA-SPECTRUM/CA-EEM USER UNABLE TO LOGON TO SPECTRUM
A CA Spectrum user that has their User ID configured in EEM is unable to log into Spectrum.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000097835 | SPC-OCP-10049: SPECTROSERVER PROCESS TERMINIATED WITH SEGMENTATION VIOLATION
The SpectroSERVER installed on Linux is crashing at startup with the following error:u000au000aSPC-OCP-10049: SPECTROSERVER PROCESS TERMINIATED WITH SEGMENTATION VIOLATION
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000096790 | ONECLICK SCRIPT ISSUE ENHANCEMENT TO 10.2.1
Enhancement to allow multiple item selection and launch a scriptu000au000aExisting defect is being worked for 10.3 - but customer SNFC cannot upgrade - they ned a back port down to 10.2. Frederick has discussed with Nagesh and have to open an L1 ticket to create a defect on this issueu000au000aissue described in more detail in case notes
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000098085 | CAN CABI BE INSTALLED ON LINUX WITH A USER OTHER THAN ROOT?
Can CABI v6.3.x or v6.4.2 be installed on Linux using a user other than the root user and can the user that owns the CABI install be a user other than the root user?
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000098131 | CABI EXPORT REPORT SERVER ERROR
Receiving the following error when trying to EXPORT a report (PDF, Excel and CSV) from Jasper installed on Linux:u000au000aThe server has encountered an error. Please excuse the inconvenience.u000au000aError Messageu000ajava.lang.NoClassDefFoundError: Could not initialize class net.sf.jasperreports.engine.util.JRStyledTextParser
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000099053 | SPECTRUM NCM “SAVE TO STARTUP TASK” FAILS AFTER 10.2.3 UPGRADE
Spectrum NCM “Save to Startup Task” fails after 10.2.3 Upgrade
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000098945 | SPECTRUM BPPM BMC INTEGRATION
Is there a supported integration between Spectrum and BPPM (BMC ProactiveNet Performance Management)?
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000098935 | MODELS OUT OF MAINTENANCE AFTER RESTART:
Models out of maintenance after restart: this was patched previously 09.04.02.D79 but has appeared on 9.4.3. Is there a patch?
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000098476 | DOES SPECTRUM ONECLICK SUPPORT THE LDAP UNBIND FEATURE
ISSUE: Ldap authentication timeout after 1 hr and affecting the performance of Ldap servers. Would like to know if LDAP unbind supported for Spectrum Oneclick or if there is a workaround to close the connection after a user has been authenticated in Ldap.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000095535 | CA20180501-01: SECURITY NOTICE FOR CA SPECTRUM
Security Advisory Notice for Spectrum CA20180501-01 addressed by Spectrum_10.01.02.PTF_10.1.239 (DE323550), Spectrum_10.02.01.PTF_10.2.193 (DE362003), Spectrum_10.02.02.PTF_10.2.227 (DE361876), or Spectrum 10.2.3
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000095400 | SPECTRUM/UIM INTEGRATION SPC-NIM-6: CONNECTION ERROR:SPC-NIM-9:UNABLE TO CONNECT TO UIM SERVER
Having trouble with completing the spectrum webserver portion of the integration for Spectrum and UIM.u000aspectrumgtw probe has been downloaded and configured....u000aI can actually see spectrum alerts in UIM in the infrastructure manager.u000acatalina.out log from Spectrum shows:u000aApr 30, 2018 14:51:49.706 - NIMRestClient - error java.net.ConnectException: Connection refused (Connection refused)u000aApr 30, 2018 14:54:11.659 - NIMRestClient - error java.lang.Exception: Unauthorized access, please check the credentialsu000aIf we change it to port 80, the it works fine.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000004532 | REMOVING LEGACY POLICIES
It is recommended to remove Legacy Policies and use OneClick to create a new policy with the same rules. In some cases, removing the existing Legacy Policy may require some additional steps than what is noted in the Policy Mgr Guide.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000008244 | JASPERREPORTS 6.3 - LDAP USERS CANNOT LOGIN AFTER RE-DEPLOY
Users are getting sync from spectrum after re-deploy even though LDAP is configured in jasper server.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000098651 | INSTALL SPECTRUM OPTION GRAYED OUT DURING INSTALLATION
After installing SRAdmin the Install Spectrum option is grayed out.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000098443 | CONTACT LOST TO NETWORK MODELS ON CONTAINER
How to stop the Contact Lost to Network Models on a Container model
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KB000098442 | HOW TO CHANGE THE SUPERUSER PASSWORD IN JASPERSOFT
Here is some steps on how to change the default superuser password in the Jaspersoft GUI.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000098432 | LANDSCAPE SERVICE IS ALREADY BUSY CREATING TRAP SUPPORT
Error Message: u000au000aFailed: Landscape service is already busy creating trap support for my_username@Landscape_1"u000aseen on Spectrum version 10.0.0 and previously 9.4 but should be applicable to all versions.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000095357 | INCORRECT EVENT MESSAGE TEXT FOR 0X6330071 AND 0X6330076 EVENT CODES
0x6330071 and 0x6330076 event codes generated by UIM's Spectrum Gateway Probe are displayed as generated by NIMSOFT SNMP GATEWAY.u000au000aThere is another problem where the 0x6330066 (Maintenance) and 0x6330067 (Clear) event codes are shared between NIMSOFT SNMP GATEWAY and UIM's Spectrum Gateway Probe (Spectrum gtw). This may lead the customer to misunderstanding.u000au000a0x6330066 - Maintenance - Shared event code - can be generated either by 0x6330071 or 0x6330021 (0x6330011) or 0x6330022 (0x6330012) or 0x6330023 (0x6330013) u000a u000a0x6330067 - Clear - Shared event code - can be generated either by 0x6330071 or 0x6330020 (0x6330010) or 0x6330021 (0x6330011) u000au000a0x6330020 SNMP Gateway Clear trapu000a0x6330021 SNMP Gateway Minor trapu000a0x6330022 SNMP Gateway Major trapu000a0x6330023 SNMP Gateway Critical trap
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000098059 | SEND EMAIL ISSUE FROM ONECLIK
Not able to send email through OC because the server domain field is filled in the email address.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000098358 | HOW TO RESTART ALARM NOTIFIER WITH PROCESSD
I need to restart Alarm Notifier and it was started with processd.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000098345 | JASPER SERVER POSTGRES SERVICE FAILS TO STOP USING THE STOPSERVERS SCRIPT
Jasper Server Postgres service fails to stop using the stopServers script
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000098237 | DUPLICATE ALARMS IN SPECTRUM
We are having duplicate alarms in spectrum server, with same alarm id we are getting two alarms within a gap of few seconds. But in spectrum console the occurrence of alarm is once.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000098215 | MULTIPLE AUTHENTICATION FAILURE EVENT IN SPECTRUM
Hi Team,u000au000aWe are getting frequent authentical failure alert for few network devices from Spectrum server. If we stop the spectrum service , no authentication failure event at the devices side.u000au000aPlease help us to fix this issue.u000au000aRegards,u000aK.Sathyaraju000aEMS Supportu000a9632802345
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000098202 | FALSE ALARM - PRIMARY UNIT IS NOW STANDBY
We got an alarm for "PRIMARY UNIT IS NOW STANDBY" on a Cisco ASA firewall. However, the firewall never failed over from primary to standby (see below) :u000au000apri/stby/cxdfwp7-8# sh failoveru000aLast Failover at: 22:50:34 EDT Jan 23 2018u000a This host: Primary - Standby Readyu000a Active time: 45030133 (sec)u000au000aAttached is the event log.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000092209 | DDMDB EVENT TABLE INSERT ERROR
The Archive manager database insert error generated. u000aAt the same time, the following message recorded in the ARCHMGR.OUT. u000a------------------------------------------------------------- u000a3 29 01:49:09 ERROR TRACE at ModelArchDBImp.cc(4814): doSqlQuery/mysql_query: Failure executing query: u000aINSERT DELAYED IGNORE INTO event(model_h, utime, counter, clk_seq, version, node_id, user_key, type, severity, vardata_string) VALUES(5247247,1522255748,934267,411,1,'0PV N　,67329,20,' 0000 00 000zA 0 000 000 000 000 000 0 000 000 u000a000 0000000 000 000 000 ?ZzA u000a0 0PV N　00 000 000 000 ?ZyA u000a0 0PV N　00 000 r000 0000000') - Query execution was interrupted ModelArchDb ERROR at DDMDbIf2.cc(885): u000a-------------------------------------------------------------
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000095811 | THE MODELING PROCESSING HUNG AT THE LAYER 2 MAPPING
The Modeling processing hung at the Layer 2 Mapping, when they discover by using IP address list.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000097681 | THE SECONDARY ARCHIVE MANAGER DOWN SEVERAL TIMES WITH MYSQL LOST CONNECTION ERROR
Archive Manager down with SPC-SHD-29021 "Lost connection to MySQL server during query"
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000098099 | HOW TO ENABLE PRIVILEGE TO VIEW LINK FOR INTEGRATION CAPC IN SPECTRUM OC
I would enable privilege on Ca Spectrum for view direct link for integration with CA Performance Management.u000awhat are the priviledge to enabled?
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000097218 | MODELING GATEWAY SS CRASH
modeling gateway import causes a SS crash trying to import a SNMPV3 profile
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000098063 | OC-CONSOLE DOES NOT UPDATE - OC-SERVER APPEARS TO HANG
Having two CA Spectrum 10.2.3 servers with 2 OneClick installed on two RHEL7 servers. When logon to OC-server_2 it appears the OC-Console is not getting updated - while OC-Console logon via OC-server_1 is always fine.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000097962 | SPECTRUMPROXY.WAR REPORTS NOT DEPLOYED
We are unable to get the Spectrum reports deployed to CABI Jaspersoft 6.3. The spectrumConfigInstaller.jar file has been run. I see users, but the reports never get populated. This is a reinstallation of CABI. SRM tomcat has been cycled
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000097662 | UPGRADING TO SPECTRUM 10.2.3 ERROR
Hello Support.u000au000aWe had an upgrade scheduled today from CA Spectrum 10.1.1 to 10.2.3, so far we have been able to upgrade to 10.2.0 on Spectro server and oneclick server.u000au000aAfter thtat we went for the 10.2.3 upgrade on the spectro server and that finished sucessfully, BUT we are having an issue on the oneclick server during the installation of the 10.2.3, on the installation wizard is showing this error:u000au000aFailed to copy "D:Install100203~1.00nt..ntrecords/../..//nt/patch/userconf.exe" to "D:win32appSpectrum/Install-Tools/userconf.exe"u000au000aWe need a hand on this ASAP in order to comple our upgrade.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000097829 | 6.4.2 INSTALL FAILS NOT ABLE TO CONNECT TO POSTGRES DB
while upgrading jaspersoft from version 6.3 to 6.4.2, we are seeing an error in the Setup GUI -unable to connect to postgres database
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000097831 | UIM MANAGER CONTAINER IS NOT POPULATED
Response : InboundJaxrsResponse{context=ClientResponse{method=POST, uri=http://OC_hostname:port/spectrum/restful/mapping, status=404, reason=Not Found}}
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000095211 | HOW TO CREATE MORE SPECIFIC EVENTS IN SPECTRUM FROM CA PERFORMANCE MANNAGEMENT EVENTS
You can't change the event codes coming from CA Performance Mangement, but you can use Event Rules to parse the incoming events and perform actions such as creating a new event.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000093499 | MONITORING FOR SYSEDGE AND SPECTURM
We want to monitor Spectrum Database operations ,error logs checking the feasibility with Sysegde09:46:59u000au000aKindly let us know which all parameters needs to be monitored from Spectrum and SRM databases09:47:41u000au000aAlso possibly can you please let us know the error logs names which needs to be monitored
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000097800 | AN UNEXPECTED ERROR OCCURRED WHILE RETRIEVING DATA. PLEASE CHECK THE USER ACCESS PRIVILEGES OR RUN AS A DIFFERENT USER. - LINUX
Dealing with CABI "An Unexpected Error occurred
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000097743 | SPECTRUM 10.2.3 CRASHES DURING AUTODISCOVERY ON LLDP TABLE.
After upgrading to 10.2.3, the SpectroSERVER crashes regularly during autodiscovery, on the lldp table.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000097701 | WATCH AND STRING COMPARISON GIVE INCORRECT ALARMS
We are getting incorrect alarms, based on a 64 bit string comparison, with threshold alarming, in a watch.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000016716 | HOW CAN CA SPECTRUM REREAD THE MAC_ADDRESS OF A DEVICE?
The Spectrum reconfiguration option does not reread the MAC_Address of a device. How can this be done?
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000095099 | WHEN GENERATING REPORTS IN CABI "CURRENT PORTS DETAIL: SELECTED DEVICES", VIRTUAL INTERFACES ARE NOT DISPLAYED- WHY IS THIS
generating-reports-in-cabi-current-ports-detail-selected-devices-virtual-interfaces-are-not-displayed
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000097568 | DEVICE CERTIFICATION REQUEST FOR NETSCALERDV
Device Certification Request for NetscalerDV with sysOID 1.3.6.1.4.1.5951.6
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000097559 | DEVICE CERTIFICATION FOR INFOBLOX DNS DEVICE
Device Certification for Infoblox DNS device with sysOID 1.3.6.1.4.1.7779.1.1404 .
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000097553 | DEVICE CERTIFICATION REQUEST FOR JUNIPER MX-2800 ANTENNAS
Device Certification Request for Juniper MX-2800 Antennas with sysOID 1.3.6.1.4.1.14525.3.1.12
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000097336 | PRIMARY AND SECONDARY SPECTROSERVER CRASH DURING BACKUP
Customer informed that the scheduled Backup crashes sometimes the primary and all the time the secondary SpectroServer. u000au000au000aPlease keep soumyadipta.g@hcl.com in CC in all further communications.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000097231 | DEVICE CERTIFICATION: IMC IMEDIACHASSIS 85039950 SNMP MANAGEMENT MODULE
Device Certification Request for the IMC iMediaChassis 85039950 SNMP management module with sysOID 1.3.6.1.4.1.661.1.1.0
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000096811 | SLA OUTAGE CALCULATION INCORRECT - THRESHOLD NOT HONORED
CA Spectrum CABI SLA reports are not showing correct SLA outage calculation (percentage values)
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000097172 | THE LOCAL SS & DDM LANDSCAPE HANDLE DOES NOT MATCH.
Error in ARCHMGR.outu000au000au000aThe Local SS & DDM landscape handle does not match.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000097168 | CHANGING USER PASSWORD USING SPECTRUM CONTROL PANEL
Users unable to login after disabling SSO and LDAP is enabled.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000097165 | UNABLE TO ACCESS OC ADMIN PAGE FOLLOWING ADDITION OF NEW LANDSCAPES.
Following the addition of some new Landscapes to our DEV install area, to make it a mirror of PROD, I'm unable to access the OC Admin home page.u000aThis is the original pre-existing OC server that was already in place before the additions. Likewise, the MLS tied to this OC instance was already in place as well.u000aThe ONLY change made to the original OC install was an update to its .hostrc to include all the new Landscapes, etc.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000097132 | HOW TO MAKE A USER AN ADMINISTRATOR IN JASPERSOFT
After configuring LDAP, how do I define a user to be an Administrator in Jaspersoft?
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000096883 | CANNOT CREATE SNMP V3 PROFILE
When I add a SNMP v3 profile in Spectrum it just sits there saying Updating Profiles. Please Wait. In my test environment I can create a new profile.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000093138 | ADDING NCM POLICIES TO GLOBAL COLLECTIONS DOES NOT WORK
Version: 10.2.1.0.98u000aOS: Linuxu000aRecent Changes to the environment:u000aActive Maint.: yesu000au000a- unable to add network config policy to a global selectionu000a- Customer does not get any error messages. Nothing happens
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000096828 | IPS SIGNATURE DETECTED
We are seeing a lot of minor alarms titled "IPS SIGNATURE DETECTED".
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000096309 | DEVICE CERTIFICATION REQUEST FOR THE FORTINET 200D SYSOBJECTID: 1.3.6.1.4.1.12356.101.1.2005
200d SysObjectID: 1.3.6.1.4.1.12356.101.1.2005
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000096550 | SPECTRUM PATCH RELEASE LANDING PAGE
Is there any website that covers Spectrum patch releases for different versions?
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000096548 | TOOL TO TRACEROUTE FROM SPECTROSERVER
I need to run traceroute that is initiated from SpectroSERVER machine on modeled device in Spectrum. Ping tool is good but I need traceroute to be able to troubleshoot network issue further. Does OneClick Console have this tool? Ideally I can right click the device model and select traceroute tool and the result appears.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000096539 | AFTER UPGRADING TO SPECTRUM 10.2.3 USERS ARE UNABLE TO CLEAR ALARMS
After upgrading to Spectrum 10.2.3 one user is unable to acknowledge and clear alarms.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000076801 | CATALOG CAN NOT BE LOADED IF SSDB IS FROM DIFFERENT LANDSCAPE HANDLE TYPE
The following error is displayed when trying to load the Catalog of a Legacy Landscape on a Huge Landscape:u000au000a../SS-Tools/Ssdbload.exe -ic legacy2.SSdbu000au000aError: Detected incompatible model mask configuration. The database is configured as 20 bits, but the server is configured as 24 bits.u000aDatabase can't be loaded.u000au000aPlease verify that the load options are consistent with the types of data in the save file. The database has not been changed.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000076531 | INACCURATE DATA IN CABI 4.1 REPORTS
Spectrum Version: 10.2u000aOS: Windows 2008u000au000aWe are seeing our list of Global Collections in CABI 4.1 reporting software is not a complete list. Some Global Collections appear to be missing. Also, some of our Availability reports are not always showing accurate results. What is the cause?
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000072823 | F5_MEMORY_UTILIZATION_FORMULA
I would like to know the formula used to calculate memory utilization for F5 devices, and the corresponding OIDs
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000096491 | WHY DO MY NCM POLICY REPAIR DEVICES IN VIOLATION FAIL?
while using NCM Network Configuration Manager Policies, to repair devices in violation, for a custom NCM device family, we received an error message, u000au000a"SCP-OCC-11661: Operation is not available. If the Devices support this operation, a script must be configured"
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000096328 | DEVICE CERTIFICATION REQUEST FOR THE FORTINET 90E SYSOBJECTID: 1.3.6.1.4.1.12356.101.1.940
Device Certification request for the Fortinet 90e SysObjectID: 1.3.6.1.4.1.12356.101.1.940
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000096326 | DEVICE CERTIFICATION REQUEST FOR THE FORTINET 1000D SYSOBJECTID: 1.3.6.1.4.1.12356.101.1.10003
Certification request for Fortinet 1000d SysObjectID: 1.3.6.1.4.1.12356.101.1.10003
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000009227 | "NO EVENTS PROCESSED FOR ONE OF THE SPECTRUM LANDSCAPES" SHOWN ON SPECTRUM REPORT MANAGER LANDSCAPES STATUS PAGE.
A landscape is not processing events for SRM. An error is found in the Tomcat log: (ERROR) - Unable to properly process handler update. Handler: WirelessAPsHandleru000au000aSRM/WirelessAPsHandler/bucketReaderu000aArrayIndexOutOfBoundsException
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000095653 | WRONG VALUES ON RESTFULL API
Interface MAC are correct shown in Oneclick, but API request give us a wrong value but not for all interfaces.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000095812 | IS IT POSSIBLE TO SUPPRESS CHASSIS DOWN ALARMS WHEN WE LOSE A NETWORK CONTAINER?
This is a techdoc to explain that Spectrum generates both by default CONTACT LOST TO NETWORK MODELS alarm as well as the CHASSIS DOWN alarm(s) for the device(s) in the container.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000095917 | AFTER UPGRADING TO SPECTRUM 10.2.3 JASPERSOFT REPORTS ARE NOT LOADING PROPERLY.
After upgrading to Spectrum 10.2.3, Jaspersoft Reports are not loading properly.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000095912 | WHERE IS THE "ASSIGNMENT" ATTRIBUTE STORED IN THE SPECTRUM REPORT MANAGER DATABASE?
Where to find the user that is assigned the alarm as a troubleshooter in the Spectrum Report Manager database.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000091800 | CAN I START THE REX CONNECTOR MANUALLY IF IT IS NOT STARTED
start the REX Connector manually
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000076393 | HOW CAN I CREATE AN EVENT WITH ALARM WHEN THE SERIAL NUMBER IS CHANGED ON A DEVICE
create-an-event-with-alarm-when-the-serial-number-is-changed
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000095874 | CISCOBG CERTIFICATION FOR SYSOID 1.3.6.1.4.1.9.12.3.1.3.1666
Device certification request for CiscoBG with sysOID 1.3.6.1.4.1.9.12.3.1.3.1666
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000094815 | SECURITY NOTICE FOR CA SPECTRUM
CA Technologies Support is alerting customers to a potential risk with CA Spectrum. A vulnerability exists that can allow an unauthenticated remote attacker to cause a denial of service. CA has solutions to resolve the vulnerability.u000au000aThe vulnerability, CVE-2018-6589, occurs due to how a Spectrum network service handles invalid data. A remote attacker can send a request that may disrupt a Spectrum service and potentially cause further product instability.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000094161 | CAN'T DELETE CONNECTION LINK IN ONE CLICK
It says "you do not have permission to delete connections in One Clicku000au000anull-nullu000anull-nullu000anull-nullu000anull-null
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000095838 | CISCOBG DEVICE CERTIFICATION FOR SYSOID 1.3.6.1.4.1.9.1.1703
Please add CiscoBG devices sysOID 1.3.6.1.4.1.9.1.1703
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000095829 | UPDATE WEB CONTEXT URL COLUMN TITLE FOR ALARM DETAILS
Within the Alarm Details pane of any alarm in the Spectrum OneClick Console there is a field named "Web Context URL". Is there some configuration in Spectrum, where the display name of this field can be updated to say "My URL" rather than "Web Context URL"?
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000095791 | IS SPECTRUM IMPACTED BY OPENSSL CVE-2018-0733 SECURITY BYPASS VULNERABILITY
Is Spectrum impacted by OpenSSL CVE-2018-0733 Security Bypass Vulnerability
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000095669 | EHEALTH INTEGRATION WITH SPECTRUM DISCOVERY ERROR
Received alarm about eHealth EHEALTH INTEGRATION ERRORu000aThe eHealth integration has encountered an error while attempting to launch a synchronized discovery job. Please check the integration server logs on r1pvtl3001 for more information.u000au000aDiscovery attempt failedu000au000aMay 11, 2018 12:06:25.767 - ERROR - An unknown error occurred while starting a discovery job.u000acom.aprisma.spectrum.app.ehealth.common.EhealthException: DiscoverIf.discoverElements():Unknown RemoteException [com.concord.api.discover.service.DiscoverException: java.lang.NullPointerException]
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000095651 | INFO REGARDING TWO SIMILAR GENERATED EVENTS 0X10FF0 AND 0X11DB1
Differences between two similar generated events 0x10ff0 and 0x11db1.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000095632 | EXPORTING SWITCH STACKS WITH THEIR SERIAL NUMBERS
Is there a way to export the switch stacks and their serial numbers in Spectrum?u000au000aCan we export the information via Modeling Gateway or Web Services API? What is the best available option?
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000095528 | HOW CAN I SPEED UP BUCKET FILE PROCESSING FOR SPECTRUM REPORT MANAGER?
This is a techdoc to explain how you can speed up the processing for SRM bucket files that are found and are being processed, but are being processed slowly.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000095524 | I HAVE NOTICED THAT DATA IS MISSING FROM MY SRM REPORTS, HOW CAN I RESOLVE THIS?
This is a techdoc to explain what to look for when you notice that data is not being shown in Spectrum Report Manager.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000095095 | HOW TO ADD MORE THAN ONE GIS-VIEW MAP
What are the steps for adding more than one GIS-View map to the OneClick wepage?
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000095506 | ERRORS IN VNM.OUT REGARDING PERFORMANCE ISSUES
Real-time Global collection is not getting updated properly. We are getting the following error logs on VNM.out file.u000au000aIs this fully related to GCs? If so, how do I find out which GC is causing this? u000aFor a particular GC, I am issuing an update action (update_gc 0x100f6 ) on the GC model_handle on each landscape (assuming, it will only update models in that landscape). u000au000au000aApr 27 17:18:16 ERROR TRACE at SearchManager.cc(1812): Possible performance problem seen, Remedial action taken - Real Time Search Queue has reached max size of 200000. Real Time Searches are being updated now and queued work released. This may be the result of one or more Real Time searches watching very frequently changing attributes.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000095484 | ONE CLICK CONSOLE NOT OPENING
when launching oneclick.jnlp to open the console, the splash screen for java appears for 10-20 seconds then disappear - no login prompt shows up
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000095477 | SPECTROSERVER DISCONNECTS ABRUPTLY
One of the spectroservers we have keeps disconnecting abruptly. We can see by looking at the vnm.out files, that it keeps trying to request for SNMP from particular devices, and this process keeps reoccurring till maximum queue size error is thrown and the spectroserver is disconnected. u000au000aThe error: Feb 26 08:35:56 ERROR TRACE at CsWatchNotificationQueue.cc(271): A(n) association notification has exceeded the maximum internal queue size: The client datacom@dnzak-oneclick2 may be unresponsive.u000au000aRestarting the spectroserver fixes this issue temporarily, but we want to know how we can completely resolve this issue.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000095373 | SNMPV3 PROBLEMS AFTER INSTALLING SPECTRUM 10.2.3
This is a techdoc to explain the possible SNMPv3 problems that a customer may experience after installing Spectrum 10.3.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000095385 | SINGLE SIGN INTO JASPER IS NOT WORKING FOR SOME USERS
Integration is not working after enabling SSO.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000095379 | SPECTROSERVER CRASHES IN SPECTRUM VERSION 10.2.3
After the installation of SS Version 10.2.3 the server crashes occasionally.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000092354 | SRM IS NOT PURGING OLD DATA
Reporting db is increasing, even though the SRM Data Retention Policy is set to purge in Preferences settings.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000095247 | MODSECURITY - FAILED TO ACCESS DBM FILE "/OPT/APPLICATION/SPECTRUM/APACHE/TMP/IP": PERMISSION DENIED
After the implementation of Modsecurity follow issue is found in the error log:u000aModSecurity: collections_remove_stale: Failed to access DBM file "/opt/application/spectrum/apache/tmp/ip": Permission denied
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000095138 | DISABLE VNM POLLING BY DEFAULT
Is there an option in the .vnmrc to disable the VNM from polling by default?
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000074884 | HOW DO I ENABLE THROTTLING ON DEVICE IN SPECTRUM- I WANT TO REDUCE THE NUMBER OF SNMP REQUESTS TO A DEVICE FROM SPECTROSERVER WHERE DO I DO THIS
enable throttling on device in Spectrum
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000074350 | WHEN SETTING DYNAMIC DEBUG OPTIONS FROM THE VNM MODEL ON THE INFORMATION TAB DO I NEED TO RESTART THE SPECTROSERVER
setting dynamic debug options from the VNM model
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000074349 | I NEED TO SEE HOW MANY MODELS THERE ARE ON MY SPECTROSERVER- WHERE CAN I CHECK THIS
see how many models there are on my Spectroserver
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000095049 | USER UNABLE TO ACCESS ONE CLICK
Customer: Broadridgeu000aSite ID: 31173u000au000aTeam,u000aWe have a user whose unable to log into the system under his credentials. We've tried deleting and adding, upper/lower case and bypass password and yet he's unable to access.u000aIt appears there maybe something which is tied into LDAP that maybe causing the issue but currently we have not other users within his group who are experiencing this issue.u000aWould like to setup a webex in order to work through.'u000au000au000aBR,u000au000aWesley
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000095045 | IS CABI 6.3 VULNERABLE TO CVE-2017-12617?
This is a techdoc to describe if the current version of CABI 6.3 is vulnerable to CVE-2017-12617.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000094951 | SPC-OCA-10704: NO PERMISSION CONNECTING TO DOMAIN. ENSURE THE .HOSTRC FILE PERMITS THIS HOST TO CONNECT.
After upgrading to Performance Manager 3.2, we see what appear to be incorrect netQOS integration event poller exceptions in the tomcat log. u000aSPC-OCA-10704: No permission connecting to domain xxxx. Ensure the .hostrc file permits this host to connect.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000094841 | FAILED TO INSERT EVENT DUE DATA TOO LONG FOR COLUMN 'EVENT_MSG'
The SRM stopped processing the event due to data too long for column 'event_msg' in reporting.event table.u000au000a0x6330076 is the event code generated by SNMP Gateway probe
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000094786 | HOW TO QUERY THE DDMDB FOR LONG EVENT MESSAGE STRING
Query the Archive Manager's database (DDMdb) for long event message string in the vardata_string field
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000094819 | ALL UNIVERSE ALARMS REPLICATING ON AN INDIVIDUAL GLOBAL COLLECTION
We have a global collection containing all of our Windows devices and all alarms in the Universe are triggering against that global collection even though the devices in alarm aren't in that GC.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000094803 | HOW TO DETERMINE THE NUMBER OF DEVICES THAT COUNT AGAINST THE LICENSE IN SPECTRUM
How to determine the number of devices that count against the license in spectrum
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000094772 | PV: SOI CONNECTOR KEEPS RE-INITIALIZING
After upgrading the SOI Connector to version 2.0.0.259, the connector continually re-initializes.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000094748 | SERVICE MANAGER OUTAGE HISTORY IS MISSING IN ONE ONECLICK HOST
Outage History is missing when connected to the OneClick+SRM machine.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000093507 | UIM BIDIRECTIONAL SEARCH CRITERIA CONTAINS UIM MODELS
Cannot use the existing UIM Bidirectional Search criteria in CA UIM integration Global Collection
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000094522 | CVE-2017-5528, CVE-2017-5529 AND CVE-2017-5532 JASPERREPORTS SERVER VULNERABILITY ISSUES
Based on TIBCO Security Advisory in 2017 there are following security vulnerability issues with regards to JasperReports Server.u000au000a1. CVE-2017-5528: TIBCO JasperReports Server cross-site vulnerabilitiesu000a2. CVE-2017-5529: TIBCO JasperReports Library Information Disclosureu000a3. CVE-2017-5532: TIBCO JasperReports persistent cross site scriptingu000au000aIs my CA Business Intelligence (CABI) JasperReports Server affected? This issue is addressed in CABI JasperReports Server 6.4.2.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000094117 | HOW TO DELETE A SPECTROWATCH GLOBALLY AFTER MISTAKEN APPLICATION VIA GC CONFIGURATION ERROR
A policy was created to enable an uptime watch on a limited global collection. When a logical mistake was made in that GC's search parameters, the Watch was applied to all models in the environment.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000094247 | ARCHIVE MANAGER IS HUNGING
Archive Manager is trying to archive an event generated by SNMP gateway probe
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000092749 | CABI JASPER 6.4.2 SUPPORT FOR SPECTRUM 10.2.3
Installing PTF 10.02.03.PTF_10.2.316 for Spectrum 10.2.3 now supports CABI Jasper 6.4.2
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000094240 | ERROR IMPLEMENTING MODSECURITY - CANNOT LOAD MODULES/MOD_SSL.SO
Trying to implement ModSecurity (Using CA documentation). I'm getting following error when starting the apache:u000au000a./httpd -d /$SPECROOT/apache -k startu000ahttpd: Syntax error on line 129 of //opt/application/spectrum/apache/conf/httpd.conf: Cannot load modules/mod_ssl.so into server: libcrypto.so.6: cannot open shared object file: No such file or directory
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000007010 | RESET FOR SNMPV3 AUTHENTICATION FAILS
Spectrum 10.2.1 SNMPv3 profile data falls out of synchronization with the device, causing false alarms. The SNMPv3 Authentication reset fails, causing Spectrum to retain the old SNMPv3 profile data.u000aSpectrum_10.02.01.PTF_10.2.121 DE294490
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000094116 | X_IFALIAS NOT UPDATING AFTER UPDATE ACTION ON DEVICE MODEL
X_ifAlias not updating after update action 0x10411 on device model
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000094143 | CA SPECTRUM UPGRADE CAN NOT CONTINUE
While trying to upgrade CA Spectrum the Upgrade will stop with the error :u000au000aThere was a problem with the installation.u000aError : Install can not continue without the 10.2.0.0 patch being installed.u000au000aPlease note that spectrum 10.2.0.0 is installed.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000072545 | EVENT CONFIGURATION TOOL DOESN'T LOAD EVENT DATA
Event list loading process was stopped and Event Configuration tool doesn't load any event data, the UI show blank (empty) event data. The problem was due to incorrect Event Format file in $SPECROOT/custom/Events/CsEvFormat directory.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000093141 | CAN OUT OF THE BOX SPECTRUM REPORT MANAGER REPORTS BE CUSTOMIZED?
Availability Report column customize
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000094084 | INSTALL/UPGRADE OF SPECTRUM DOES NOT INITIALIZE
When running the installation as administrator and clicking Install CA Spectrum 10.02.03.00, the InstallAnywhere splash screen appears, and it seems to be initializing, but then it disappears. I have rebooted, and still have the same issue, where the install never begins.
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

KB000092705 | SPECTRUM 10.2.3 CRASH RELATED TO LLDP DISCOVERIES
Spectrum 10.2.3 SpectroSERVER crash shortly after startup due to LLDP discoveries
LAST UPDATE: null SIZE: 1 kb TYPE: Knowledge Base Articles

Technical tips / Posts to CA Spectrum Community board:

Title

Views

Replies

[Spectrum] Convert HEX values to string values for EventFormat files18New

610

Monitoring IS-IS, DWDM, GPON protocols

Automated Spectrum to CMDB data export/import

Technical Tip: Can the container alarm rollup in Spectrum be changed to alarm on the entire container model instead of just the upside down triangle?

612

CA Spectrum - BMC Remedy ITSM Integration Issue

Spectrum to display abbreviated IPv6 in events4New

281

IP items should handle IPv6 as well as IPv410New

283

IPv6: Retain zeros in address and allow in Device Search2New

Spectrum - Performance View Command Line

628

Access to Jasper Report installed on Linux by Hostname

GDPR Compliance

306

Shared by JOSEPH GRIMALDI

Dril Down with Group wise in GIS View in Spectrum

Your Questions & Answers Experience

139

Netscaler device performance tab grayed out

Don't check for a local service user during installation4New

How to Clear Sysview's LIFETIME Alerts in Spectrum?

Show Serial Number of Ports5New

226

[Spectrum] Emergency user concept for Spectrum16New

301

Is it possible to monitor the CPU use of a process?

314

Spectrum should provide meaningful error messages for SNMPv3 discovery problems45New

2581

Spectrum - Offline availability of GIS View24New

2098

Need to Add a Extra Column which is 'IP Address' in Availability Report only for Pingable/IP Devices

CA Spectrum 10.0 sizing

1090

Spectrum Sizing with new tool +/- CABI3New

202

Increase ICMP poll time

APRIL 18 Published Tecdocs / Tech tips / Posts to Spectrum Community board

19608

startSS.pl for secondary SS's-2New

NCM Policy - Unable to apply to Global Collection (10.2.3)

Make Backup enabled by default9New

204

Spectrum NCM wish list8Under review

356

Thresholds in Spectrum Virtual Host Manager IBM LPAR3New

296

CA Spectrum: SNMPv3 Trap Handling and security Configurations – Practical usage for the security restrictions with new implementation of snmp stack23New

453

OneClick - Performance - Recording63Under review

885

Accessing Spectrum data

504

Raise a Concern About an Open Support Case

499

New to the Spectrum Community? Start Here!

from Customer Care

1175

Process monitoring66Under review

1199

CA Spectrum SNMP Profile Management71Under review

3326

Differntiate physical and virtual links within Topology Map113Under review

2081

Spectrum NCM GUI64Under review

1382

Collect additional show commands18New

470

Support Regex for RFC2970 process monitoring9New

109

Spectrum 10.2.2 Patch List

220

CA Spectrum NCM script for Avaya switches

273

unable to login into OC GUI

872

32 Replies32

Create a tomcat log entry when SRM startup is finished5New

SNMP agent Stopped alarms not auto clearing for 1 particular landscape

Can I use data in a varbind to lookup additional data in a table or external system?

AlarmNotifier Attaching to wrong landscape

NCM policies - add support for if, and, and or within multi-line blocks48New

1130

Auto-Update CsEvFormat and CsPCause files for SANM22New

432

Spectrum: Landscape Display Name / Alias / Friendly Name59Currently Planned

1362

Traceroute Via SpectroSERVER61Delivered

1405

What happens to expired maintenance windows in Spectrum?

Reconfigure Model Does not take New Mac Address of Device

251

Utilise Services for GIS View14New

493

Event Error

MPLS Transport, Qos, VPLS, Multicast Manager (Add Other Vendors Support)31Under review

485

Spectrum Modelling Process Too Slow

Will CA Spectrum run on Windows Server 2016?

126

How to calculate license utilization in CA Network Flow Analysis?

How to calculate license utilization in CA eHealth?

Modellinggateway via Webservice38Currently Planned

429

CA Spectrum LDAP Configuration-Back End

Changing connection status of link according to received traps

Unable to see Spectrum dashboards in CABI

143

Updateing a Global Collection in Report Manager

WLC Manager Discovery just queues

Spectrum Integrations

195

Spectrum Vs Other Monitoring tools

298

NMS Agents in CA Spectrum

112

How to configure the secondary spectroserver to generate Service desk tickets using SDNotifier when primary is down

Spectrum with CA eHealth

CA Cloud deployment

How to configure E-Mail Notification alerts on Spectru Landscape Linux box.

487

Script UpgradeVDC.pl

WLC Manager - is it possible to hide all links between Controller and all WALN-APs?

How do I use the CLI to add a model which only does SNMP v2c?

Finding "Components" for CA Spectrum

CA Spectrum: Include "Network Configuration Manager Hierarchy" in Spectrum Privileges8New

Maintenance schedule needs to have end date and Edit option5New

EEM faultback configuration (local SPECTRUM users)16New

402

Allow SPECTRUM Polling by Hostname or IP Address47Currently Planned

1718

Seeing SNMP v3 Profiles are lost

Monitor VM Tools Status in CA Spectrum using VC AIM

NCM auto capture statements

Predictive Monitoring Tools for Software Defined Networking

309

Top Three Reasons To Visit CA at Cisco Live Orlando

Events Reconnected to the secondary server

Restore to Legacy Database

Spectrum Web Service APIs to retrieve device performance information (CPU, Memory, etc...)

WMI support on Spectrum4New

123

An exception occurred processing JSP page /repmgr/admin/navigation.jsp

855

2-Factor Authentication (2FA) for SPECTRUM OneClick14New

343

Sync Custom Alarm Attributes during failover9New

509

Why A Converged Network Monitoring Experience is So Important

112

Cisco ACI Demands Advanced Network Monitoring and Analytics

Top 3 Reasons to Visit CA Technologies at Cisco Live 2018

Huawei NQA support32Wish-Listed

1062

Issue with Report Manager

Possibility to edit multiple Outages in Outage Editor in Service Manager3New

Uso Elevado de Memoria Ram con Spectrum

CA Spectrum Advanced Training86Under review

1849

WLC Alarms

Next Week On Communities: May 7th-11th

What You May Have Missed in the CA Spectrum Community (April 2018)

252

Certify additional F5 devices for Spectrum19New

638

SNMP and Non-SNMP devices

146

Error in Report Manager

145

IP Route Manager

CA Spectrum - placing multiple models into maint mode via REST

DMVPN monitoring in Spectrum

2273

ADA r9.2 integration with Spectrum7Not planned

213

DMVPN Monitoring in Spectrum 9.413Under review

835

Start AlarmNotifier through process daemon

1038

25 Replies25

Interface Status on Spectrum

119

Switch stack export with modelinggateway to CMDB

CA Spectrum SYSLOG Traps

111

The Ring that Ruled Them All…. Originally

289

Configure Alarm Filter in WEB Client5New

296

More capabilities in Web View10New

341

Spectrum: reconfigure to update MAC addresses38New

732

Allow LDAP users connect via CLI2New

Creating dashboards in Spectrum

servers to be seen only by certain group

146

event.ibd

1443

CA World '18: Call for Speakers Now Open

479

NCM to change switch partial switch names

from CA World '18

Subsequent Spectrum Report Manager Installation

APRIL Published Video tutorials / Tech docs / Technical tips / Posts to CA Spectrum Community board

Hello all,

Quickly search through the post for keywords using <ctrl> f

Techdocs:

KB000093480 | NOENTITYGROUPERROR WHEN GENERATING REPORTS
After upgrading to Spectrum 10.2.2 or 10.2.3, users are unable to generate reports. Get a NoEntityGroupError when you run a report
LAST UPDATE: 4/30/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000093228 | SETUP SMTP IN JASPERSOFT FOR SCHEDULED REPORTS
trying to set up js.quartz.properties to define SMTP server in order to email scheduled reportsu000au000aour SMTP server does not require credentials - if I comment out the section for credentials, jasper Tomcat does not start (errors out) u000au000aHow can I set up SMTP server in this file w/o using credentials?
LAST UPDATE: 4/27/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000077174 | ENTERPRISE VPN MANAGER ASN MAPPING NOT WORKING
The Enterprise VPN Manager ASN Mapping is not consolidating as expected
LAST UPDATE: 4/27/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000093222 | CHANGING AN PINGABLE IP ADDRESS IN SPECTRUM RESULTS IN ERROR “THE UPDATE TO ATTRIBUTE NETWORK_ADDRESS WAS DISALLOWED DUE TO A RULE IMPLEMENTED IN THE SERVER”
This is a techdoc to explain when changing the ip address of a pingable and changing it back you will get an error message in Spectrum 10.2.1 and the ip address is not changed.
LAST UPDATE: 4/27/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000093216 | FALSE CONVERTED MODELS WITH NEWMM.PL AFTER INSTALLATION FROM SPECTRUM 10.2.2
After installation of Spectrum 10.2.2, ASR1001X devices were converted from type GnSNMPDev and than Rtr_Cisco. Devices are now located under "Cisco IOS - SSH Capable", but the button for "Host Configuration" is grey.
LAST UPDATE: 4/27/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000093207 | EVENT MESSAGE WITH GARBAGE/JUNK CHARACTERS FOR CMNHISTMACCHANGEDMSG AND CMNMACMOVEADDRESS
The SRM stopped processing the events because of garbage/junk characters for cmnHistMacChangedMsg (0x210d88) and cmnMACMoveAddress (0x210d89)
LAST UPDATE: 4/27/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000093197 | IS IT POSSIBLE TO CHANGE THE THRESHOLD VALUES OF SPM TESTS THAT ARE DISCOVERED AS READ-ONLY?
This is a techdoc to explain how you can change the thresholds for SPM tests that are discovered as Read-Only.
LAST UPDATE: 4/27/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000093122 | ERRORS SEEN IN VNM.OUT REGARDING .VNMRC IS NOT WRITABLE
installed windows updates and restarted oneclick and spectrum serversu000acannot access
LAST UPDATE: 4/26/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000093170 | SPECTRUM 10.2.3 WEBUI DOES NOT LOAD DEVICE DETAILS WHEN USING THE INTERNET EXPLORER BROWSER
Spectrum 10.2.3 Web Client does not load the Device Details when launched in the Internet Explorer Browser.u000aThe viewlet showing "Device Details" is stuck on spinning wheel with "Loading..." when using Internet Exploreru000au000aSeems ok with Chrome, but customer uses IE.
LAST UPDATE: 4/26/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000037348 | VNM DOES STAY IN INITIAL STATUS ALTHOUGH THE MODEL ACTIVATION IS COMPLETE
How to avoid that VNM does stay in Initial Status although all models are activated.
LAST UPDATE: 4/26/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000093120 | DIED WAITING FOR DLL WAITING ERROR 11 WHEN UPGRADING SPECTRUM
Unable to upgrade to spectrum 10.2.3u000aError : Died waiting for DLO waiting error 11u000aWindows
LAST UPDATE: 4/26/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000093117 | JAVA.NIO.BUFFEROVERFLOWEXCEPTION ERROR RUNNING JASPER REPORTS
Spectrum version: 10.2.2u000aPlatform: Linuxu000aIssue: Attempt to create all BGP alarms report, query came back with java.nio.BufferOverflowException error.
LAST UPDATE: 4/26/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000093115 | HOW TO START THE JASPER SERVICES
Summary of how to start the jasper services
LAST UPDATE: 4/26/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000093113 | IPS DEVICES MISSING INTERFACES IN SPECTRUM
we have several IPS devices we're trying to diagram in spectrum. but the interface labels on the outside of the devices don't exist in spectrum. spectrum has detected these devices as netSNMP-linux type devices instead of network switch/router type of devices.
LAST UPDATE: 4/26/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000093097 | INVOCATION ERROR WHEN TRYING TO UNINSTALL SPECTRUM
When trying to uninstall Spectrum you get an "Invocation Error".
LAST UPDATE: 4/26/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000093092 | JUNIPER DEVICES MISSING FROM GROUP ASSET CHASSIS REPORT IN CABI 4.3
These reports were working when we were on Spectrum 10.1.1, I upgraded to 10.2.3 and the reports were still working. But we had a problem where the users were getting an error about No Entity Group Error, we applied the patch to resolve this error for the message we were getting on the users, and now the Asset Chassis report is no longer showing Junipers in the report where it was previously.
LAST UPDATE: 4/26/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000093055 | HOW TO CORRECTLY EXPORT NCM CONFIGURATION AFTER CHANGING SPECTROSERVER TIME?
When you will need to change the time of SpectroSERVER to a future time, after you make this change, you run a NCM backup job and also export the NCM configuration file to the directory.
LAST UPDATE: 4/26/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000038207 | WHAT ARE THE COMMANDS FOR REINSTALLING THE CA SPECTRUM PROCESSD SERVICE DUE TO A USER PASSWORD CHANGE ON WINDOWS?
This document provides information on how to reinstall the CA Spectrum process daemon (processd) when the install owner's password changes on Windows machines.
LAST UPDATE: 4/26/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000093026 | EVENT MESSAGE WITH GARBAGE/JUNK CHARACTERS FOR CLDCCLIENTMACADDRESS AND CLDCAPMACADDRESS VARBINDS
Event 0x210e25 displays garbage/junk characters for cldcClientMacAddress and cldcApMacAddress varbinds
LAST UPDATE: 4/25/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000008810 | FOUND "ERROR WHILE GETTING THE VCENTER FROM SPECTRUM" IN TOMCAT LOG
Nimsoft virtualization entities got the response, u0009u000a10.02.01.PTF_10.2.165
LAST UPDATE: 4/25/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000093008 | TOMCAT LOG ERROR REGARDING BOXI INTEGRATION
Apr 25, 2018 10:34:20.850 (BO_Initializer) (com.aprisma.spectrum.app.repmgr.re.bo.CrystalReportingInitializer) - (WARN) - SRM reporting is not currently enab. Please activate the BOXI integration through the Report Manager administration page (Business Objects Integration) to enable reporting.
LAST UPDATE: 4/25/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000073146 | IN THE DISCOVERY CONSOLE WHEN LOOKING AT THE HISTORY TAB FOR PREVIOUSLY RUN DISCOVERIES WHAT ARE THE COLUMNS NEW DEVICES AND LOST DEVICES SHOWING
what are the columns New Devices and Lost Devices showing
LAST UPDATE: 4/24/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000092876 | TIMESTAMP IN TIMETICKS DOES NOT SHOW A VALUE IN EVENTS.
Timestamp varbind does not show a value in Events. The data type is timeticks.
LAST UPDATE: 4/24/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000072606 | USEFUL COMMANDS FOR MYSQL DUMPS
Useful commands for MySQL dumps
LAST UPDATE: 4/24/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000073156 | SPECTRUM DATA PUBLISHER - 10.02.03.PTF_10.2.304
Improved the application info logging and added input validation to ConnectorConfig.xml in code.
LAST UPDATE: 4/24/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000072605 | WE HAVE A SECURITY REQUIREMENT TO DISABLE TELNET FUNCTIONALITY ON HOST SYSTEMS- DOES DISABLING TELNET FUNCTIONALITY ON A HOST SYSTEM AFFECT SPECTRUM FUNCTIONALITY
Disabling telnet functionality
LAST UPDATE: 4/24/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000072254 | I WANT TO ADD AN ADDITIONAL ONECLICK IN MY SPECTRUM ENVIRONMENT- ARE THERE ANY SPECIAL SETUP REQUIREMENTS
an additional OneClick in my Spectrum environment
LAST UPDATE: 4/24/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000013592 | HOW TO USE SAPWALK2
Sapwalk2 usage
LAST UPDATE: 4/23/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000092743 | HOW DO I DELETE OUTDATED MAINTENANCE SCHEDULES
How do i delete outdated Maintenance schedules (Tools/utilities/schedule maintenance)
LAST UPDATE: 4/23/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000092661 | SPECTRUM SPECTROSERVER WON'T START AFTER REBOOT AND/OR OS PATCH INSTALLS
The SpectroSERVER starts but immediately gets a shut down signal and stops. When starting Spectrum Control Panel "Error connecting to LocServ: org.omg.CORBA.OBJECT_NOT_EXIST: vmcid: 0x0minor code: 0 completed: No" is seen in SCP.OUT. This is due to permission issues.
LAST UPDATE: 4/20/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000092636 | JUNIPER DEVICES ARE MISSING FROM SPECTRUM REPORT MANAGER CHASSIS REPORTS
When running the Chassis based asset reports in CABI 4.1 and 6.3 - Juniper devices are missing from the report.
LAST UPDATE: 4/20/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000092584 | WHEN PERFORMING SPECTRUM NCM BACKUPS WE ARE RECEIVING THIS ERROR MESSAGE "SPC-OCC-10170: UNABLE TO PROCESS. DEVICE CONFIGURATION DATA CONTAINS SPECIAL CHARACTERS"
This is a techdoc to explain how to find and fix when NCM capture fails due to special characters.
LAST UPDATE: 4/20/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000092364 | SPECTRUM 10.2 MODEL ACTIVATION IS TAKING LONGER THAN EXPECTED
After upgrading to Spectrum 10.2.0 you may notice model activation taking longer than expected.
LAST UPDATE: 4/19/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000091716 | SPECTRUM ONECLICK WILL NOT START AFTER UPGRADING FROM 9.4 TO 10.2.
After upgrading from 9.4 to 10.2 and consolidating 2 landscapes into 1, the retired landscape is still visible in OC web page. The tomcat log also references the non existent landscape.
LAST UPDATE: 4/18/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000091888 | UIM DEVICES IN SPECTRUM ARE NOT MODELED IN THE CORRECT HIERARCHAL CONTAINERS.
UIM devices in Spectrum are not modeled in the correct hierarchal containers, while switching from Legacy integration mode to SpectrumGateway integration mode.
LAST UPDATE: 4/18/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000072253 | HOW ARE SANM POLICIES CREATED STORED ON IN A DISTRIBUTED (DSS) ENV
How are SANM policies created stored
LAST UPDATE: 4/17/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000072234 | IS IT POSSIBLE TO RUN SPM ICMP TEST FROM A SECONDARY IP ADDRESS ON A MULTI NIC HOST?
run-SPM-ICMP-test-from-a-secondary-ip-address-on-a-multi-NIC-host
LAST UPDATE: 4/17/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000074882 | WE ARE UPGRADING FROM AN OLDER VERSION OF SPECTRUM TO THE LATEST VERSION BUT AS PART OF THIS PROCESS WE NEED TO UPGRADE THE HOST OPERATING SYSTEM FIRST- IS THIS OK TO DO
upgrading from an older version of Spectrum to the latest version but as part of this process we need to upgrade the host Operating System
LAST UPDATE: 4/17/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000076870 | I WANT TO USE SPM TEST FUNCTIONALITY ON DEVICES IN SPECTRUM – CAN I USE A READ ONLY COMMUNITY STRING FOR THESE DEVICES
Can I use a read only community string
LAST UPDATE: 4/17/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000076911 | CAN I USE SPM TEST FUNCTIONALITY ON DEVICES IN SPECTRUM THAT I HAVE SELF-CERTIFIED BECAUSE THEY ARE NOT SUPPORTED OUT OF BOX
SPM test functionality on devices in Spectrum that I have self-certified
LAST UPDATE: 4/17/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000077717 | SPECTROSERVER CRASHES WHEN DISCOVERING CONNECTIONS ON ALACATEL DEVICE
When modeling Alcatel 7210 devices via trap-based discovery, the SpectroSERVER hard crashes while discovering LLDP neighbors.
LAST UPDATE: 4/13/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000073231 | SPECTRUM CI NOT GETTING CREATED IN SERVICE DESK
I have integrated Spectrum 10.2.1 and Service desk 17.0. Incidents are getting created in SDM as expected. But the device on which alarm is generated, it is not getting created as CI in the Service desk.u000aThe Servicedesk_Asset_Id is present in the model Attribute list in Spectrum.u000aRefer to the below Tech document for the same.:u000ahttps://comm.support.ca.com/kb/spectrum-infrastructure-manager-service-desk-integration-tickets-created-without-ci/kb000049433
LAST UPDATE: 4/13/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000076430 | SUPPRESS TRAP BASED ALERTS DURING OFF BUSINESS HOURS
This is a techdoc to explain how to suppress alarms on devices during out of business hours.
LAST UPDATE: 4/13/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000076431 | CA SPECTRUM - REST API - GETTING OLD ALARMS DURING POLL
This is a techdoc to explain how to get new alarms from REST API using Java Webservices.
LAST UPDATE: 4/13/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000076433 | CA SPECTRUM - REST API ALARMS COUNT IS REMAINS SAME EVEN THE VALUE IS CHANGED
This is a techdoc to explain how to setup a subscription to get alarm counts
LAST UPDATE: 4/13/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000076432 | SPECTRUM 10.2.3 UNINSTALL
This is a techdoc to explain that you cannot uninstall a Spectrum Service Pack without uninstalling all of Spectrum.
LAST UPDATE: 4/13/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000077691 | HOW CAN I USE JAVA WEBSERVICES TO PULL ALARMS FROM ONECLICK USING AN ALARM FILTER?
This is a techdoc to explain how you can use a REST Client to pull alarms on demand using an alarm filter to filter out the alarms.
LAST UPDATE: 4/13/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000077238 | SPECTRUM INSTALL USER VALIDATION FAILS
When trying to enter the Spectrum Install owner during a Spectrum installation you may receive the following error:u000au000a"Error validating the username and password."
LAST UPDATE: 4/12/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000077168 | WHEN UPGRADING MY SPECTRUM ENVIRONMENT IS IT POSSIBLE TO ONLY UPGRADE A SINGLE SERVER WITHOUT UPGRADING THE ENTIRE ENVIRONMENT?
This is a techdoc to explain when upgrading a multi server Spectrum environment what is necessary when only upgrading a single server.
LAST UPDATE: 4/12/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000077091 | SPECTRUM INSTALLATION FAILS ON LINUX WITH SPC-INT-20031 ERROR
SPC-INT-20031: "******" is not a valid installation directory owner
LAST UPDATE: 4/11/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000076838 | CA SPECTRUM 10.2.X SNMPV3 FALSE MANAGEMENT AGENT LOST ALARM
False management agent lost alarms are not cleared on devices when they lose contact and come back up. u000aWhen the v3 negotiations are done, Spectrum starts a continuous loop and does not use the updated engineid.
LAST UPDATE: 4/11/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000077053 | OC HANGS SAVING SNMPV3 PROFILE
Spectrum 10.2.3, OC hangs trying to save an SNMP V3 profile.
LAST UPDATE: 4/11/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000077020 | SPECTRUM DISTRIBUTED INSTALL HOST INSTALLATION INFORMATION FILE FOR MULTIPLE HOSTS
How to setup the Host Installation Information File (HII) for distributed install
LAST UPDATE: 4/10/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000073126 | WHICH VERSION OF TOMCAT IS USED WITH CABI 4.3
version-of-tomcat-is-used-with-cabi-4-3
LAST UPDATE: 4/10/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000073144 | IS THERE SUPPORT IN SPECTRUM 9.4.X FOR CISCO NEXUS 7000 DEVICES
support in Spectrum 9.4.x for Cisco Nexus 7000 devices
LAST UPDATE: 4/10/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000072625 | DOES SPECTRUM SUPPORT MONITORING SESSIONS OF INDIVIDUAL LSYS ON JUNIPER SRX
Monitoring sessions of individual LSYS on Juniper SRX
LAST UPDATE: 4/10/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000074885 | WHEN TRYING TO COMPLETE THE INTEGRATION BETWEEN SPECTRUM AND CABI THE POST INSTALL STEP HANGS AND DOES NOT PROGRESS AFTER EXECUTING THE COMMAND TO START THE POST INSTALL
integration between Spectrum and CABI the post install step hangs
LAST UPDATE: 4/10/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000009994 | ONECLICK UPDATE EVENT AND ALARM FILES VIA COMMAND LINE
Is there is a way to reload event files instead of using "reload" button on VNM model or restarting SpectroSERVER?
LAST UPDATE: 4/10/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000076803 | NO SCHEDULED REPORTS UNDER VIEW/SCHEDULES
Customer has scheduled a new report and cannot see it afterwards in the Schedules list.
LAST UPDATE: 4/9/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000076820 | ERROR OCCURRED WHILE PROCESSING WIRELESSAPSBUCKET EVENT BUCKET
The workaround suggested on this article was followed, but there are tons of errors in the Tomcat's log file which turns out a huge file and it is tough to track any SRM issue. u000au000ahttps://comm.support.ca.com/kb/No-events-processed-for-one-of-the-Spectrum-Landscapes-shown-on-Spectrum-Report-manager-Landscapes-status-page/kb000009227
LAST UPDATE: 4/9/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000076802 | 10.2.3 SS CRASH IN LLDP WHEN MODELING NOKIA ALCATEL DEVICES
After installing CA Spectrum 10.2.3 and discovering connections on devices, the SS crashes (has a segmentation fault).
LAST UPDATE: 4/9/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000076397 | HOW TO START AND STOP THE CA SPECTRUM IN LINUX
Customer needs a step by step procedure to start and stop the CA Spectrum product in Linux Operating System to avoid database corruption.
LAST UPDATE: 4/6/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000076600 | WHICH CERTIFICATIONS ARE INCLUDED IN SPECTRUM_10.02.03.CERT_PACK_001
Which certifications are included in Spectrum_10.02.03.Cert_Pack_001
LAST UPDATE: 4/6/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000076585 | CA SPECTRUM MYSQL USES 100% CPU FOR SEVERAL HOURS
On one of our landscapes, mysql stayed at 100% CPU (one core) for several hours. The Event tab in OC stayed at "Obtaining Events ...". After mysql cpu returned to normal (1-2%), OC client needed to be restarted before any events would appear in event tab.
LAST UPDATE: 4/6/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000076394 | SPC-OCC-11528: MISSING DEVICE USERNAME – HOW CAN I CORRECT THIS ERROR
spc-occ-11528-missing-device-username
LAST UPDATE: 4/6/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000076493 | NEWMM.PL SCRIPT NOT CONNECTING TO LANDSCAPE SPECTRUM 10.2.3
We recently upgraded to 10.2.3 and are trying to run newMM.pl script with -m parameter to run against a single model type converting gnSNMPDev to JuniperJUNOSRtr. we are getting an error that the script can't connect to the landscape, but we verified all the parameters are correct.
LAST UPDATE: 4/4/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000073870 | SPECTRUM 10.2.2 SS CRASHES IN SYNC READS OF PERFORMANCE DATA
The customer has Spectrum 10.2.2 and it crashes from time to time.
LAST UPDATE: 4/4/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000076391 | SPECTRUM 10.2.X MIB TOOLS DOES NOT FINISH LOADING
We are able to launch MIB Tools, but it doesn't finish loading and does not display MIBs.
LAST UPDATE: 4/3/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

KB000076390 | SPECTRUM 10.2.X MIB TOOLS DOES NOT FINISH LOADING
MIB Tools does not finish loading and display MIBs.
LAST UPDATE: 4/3/2018 12:00:00 AM SIZE: 1 kb TYPE: Knowledge Base Articles

Technical tips / Posts to CA Spectrum Community board:

Title

Views

Replies

472

NCM Policies on Global Collections23New

544

Ability to apply NCM Policy to multiple device families32New

824

Support NETCONF as an additional Spectrum communication protocol56Under review

760

Add Juniper Chassis to SRM2New

[WEBCAST] AIOps Virtual Summit: Achieving AI-Driven IT Operations – June 20, 2018 @ 11 a.m. ET

from CA APM

Certify cisco c29606New

258

Log file Processing

169

Cisco Prime Infrastructure 3.x vs CA Spectrum 10.2.x

Has anyone successfully integrated CA Spectrum with ServiceNow?

[ROADMAP] CA Digital Operational Intelligence – June 27, 2018 @10 p.m. ET

from CA Service Operations Insight (SOI)

[ROADMAP] CA Digital Operational Intelligence – June 27, 2018 @ 9 a.m. ET

from CA Service Operations Insight (SOI)

automatically sync Event Config files between Spectroserver host and OneClick host69Under review

1068

LDAP Configuration

194

Dummy data in CA Spectrum

MIBS for McAfee Inc. previous 'Network Associates, Inc.'

What is the Best Practice for introducing the MLS at the end of an upgrade?

Common MiB database Among OneClick Servers21New

206

CA Spectrum 10.2.3 now supports CABI Jasper 6.4.2!

103

Configure NCM Policy CA Spectrum

110

How to filter on the Modeling gateway toolkit export.?

Managing port alarms when changing switchports that are part of live pipes?

Powershell and CA Spectrum

Restore Spectrum Database With Certain Models

239

How many SANM Policies & filters we can create in CA Spectrum?

JasperReports enhancement: LDAP configuration via GUI13New

368

Jasperserver auto startup / shutdown8New

[ROADMAP] CA Network Operations and Analytics - May 8, 2018 @ 10 p.m. ET

[ROADMAP] CA Network Operations and Analytics - May 8, 2018 @ 11 a.m. ET

Appears in 2 other places

253

[RECAP] What's New in CA Spectrum 10.2.3 - March 1, 2018

Appears in 2 other places

184

[REPLAY] What's New in CA Spectrum 10.2.3 - March 1, 2018

247

Spectrum 10.1.0 a 10.1.1

OneClick connection to external API

MLS Server functionality

NCM for Huawei devices

434

NCM - Multiple SSH ports16New

481

Add support for Common Event Format (CEF) to AlarmNotifier3New

327

Improvement for Spectrum Secure Domain Connector / NCM59Under review

1292

Southbound Gateway and models with duplicate IPs

184

DDMDB and Reporting-DB Optimization for better and stable Reporting20New

406

Two passes Global Collection Searches14New

266

Improve Spectrum REST API capability and documentation31New

756

Start\Stop Notifier from Spectrum One Click2New

CA Spectrum Network Presentation Tool7New

115

Can I change a device's condition manually from 'initial'?

Save SNMPv3 Profiles through RESTful API3New

BLOG: Converging Fault and Performance #NetworkMonitoring for Intuitive and Easy #NetOps Experiences

BLOG: Easily customize alarms and notifications for your #networkmonitoring tools

Allow NCM Block Policy to be rule-based in order to make granular and conditional policies8New

214

Spectrum Web Client Device Details Spins

Allowing to set Security Strings on Global Collection Hierarchy Folders16New

165

Allow OneClick custom menu to accept user input6New

Allow ServiceNow integration to use REST only calls5New

Spectrum LDAP Integration User Enhancement40Under review

1004

Enhance Spectrum to show Upstream and Downstream Speeds on ADSL interfaces5New

177

MARCH 18 Published Tecdocs / Tech tips / Posts to Spectrum Community board

19494

Spectrum Integration with Servicenow Jakarta version

Take a short survey and help influence a product's design!

Be able to move Spectrum models between Landscapes7New

637

Has anyone noticed that there is a delay of hours for the receipt of alarms for devices with solid state drives

EHealth-Spectrum integration Question

How to create a more the one object in once?

Device Reboot Alerts with Spectrum

Shutdown Location Server on Spectro Server?

Spectrum SNMPv3 TRAP handling22New

1229

Mute button for Sound Notification on Alarms2New

0x220103 Include Interface Index value5New

OneClick Web Client: Remove fonts from fonts.googleapis.com7New

Create identifier or locater search for active AutoDiscovery configuration3New

What You May Have Missed in the CA Spectrum Community (March 2018)

133

How to send this sbgwimport tool from spectrum installed server to third party application server

CA Spectrum: use SSdb attributes in NCM policies9New

178

CA Spectrum: pass SSdb attributes to NCM scripts25New

350

Spectrum Webclient by Global Collection Hierarchy3New

334

Attribute ID for proxy

OneClick to call a script and pass additional variables (User Input)10New

568

Customize Write Alarms

Documentation is being saved as a DMS file?

Part 2 - Is your #networkmonitoring solution application aware?

Best Practices: #BigData #OpenAPI Dashboard Designing for #NetworkMonitoring Tools

Changing Value_when_red for alert generation

Fix Alarm filtering using REST API6New

654

Create a new attribute for alarms containing source of events/traps (e.g. for integration)6New

251

CA Spectrum Device Certification Packs r10.1.X and r10.2.X GA Announcement

218

[ROADMAP] CA Network Operations and Analytics – April 12, 2018 @ 9 a.m. ET

Automatic tickets in servicedesk from spectrum based on "Device AND Alarm Type" both in single condition22New

392

Enable maintenance mode for a group of devices44Under review

1416

Device Certification not saving Model Type Mapping

we are compile mib in snmpc nmos software.we are getting mib compile ok.same like that we are compiling mib in ca spectrum, we are getting the error "“Could not parse the file Techser-MIB. The error occurred at the line no: 219 ,column: 17. The keyword

Dynamic alarm title (76620) on CA Disk threshold alarms

[ROADMAP] CA Network Operations and Analytics – April 10, 2018 @ 11 a.m. ET

Device down Alarm not coming on ISP router

how to report running protocols

Is it possible to enable memory / database flags in attributes?

Alarm with custom Symptom, Probable Cause, Recommended Action

How to pack up sbgwimport tool from ca spectrum server and use it on the other server where one click or ca spectrum is not installed

Can I monitor CA PM Data Collector process with Spectrum?

182

Lock Topology using RESTful API

How can we schedule SMS on mobile phones from spectrum whenever there is an alert?

106

CA Spectrum Nagios Integration

Reading of various services by watch

I need clarification about how Spectrum handles traps from devices.

Configure User-Defined Device Attribute Polling

Procedures / Dynamic alarm title

197

Does the Spectrum database change from 10.2.1 to 10.2.2? if not, then can a primary server be at one level and a secondary server at another?

Spectrum Topology Map undo & redo options

Spectrum, ability to do a text search in device configs old and new.12New

469

Control NCMSERV to avoid interfering with RCPD process6New

Categorization of alarms raised out of box in CA spectrum8New

332

Link Speed monitoring in mbps

103

CA Spectrum Integration with TrueSight Operations Manager1New

285

Hello! Is there any way to reset as NCM settings. Device families appear as NCM_Script, completely unconfigured.

How to correlate interface utilization and discards for alarm

Allow filtering of precedence 20 events in Spectrum Oneclick17New

739

Possibility to delay clear alarms

CONTACT LOST TO NETWORK MODELS & CHASSIS DOWN alarms question

How to perform Disaster Recovery in Spectrum?

Add custom directory support for ParseMaps9New

Reevaluate Modelname improvements9New

Locater change: Searches saved on SS instead of OC44Under review

638

Add attribute (wwn) to port

117

Spectrum Ansible module

Jasperserver auto start / stop script

CA's Network Monitoring App of the Month!

380

BLOG: Are you ready to jump on the SD-WAN bandwagon?

Does anyone have a script for NCM that will capture configurations on Avaya switches and routers?

MARCH Published Video tutorials / Tech docs / Technical tips / Posts to CA Spectrum Community board

Hello all,

Quickly search through the post for keywords using <ctrl> f

Techdocs:

KB000074897 | bsnAPEthernetMacAddress is incorrect for Access Point tables in Spectrum OneClick
When looking at Cisco Wireless Controller Access Point views, the bsnAPEthernetMacAddress is incorrect.
Last Update: 03/30/2018 Size: 1 kb Type: Knowledge Base Articles

KB000074008 | Deleting SNMP v3 profiles with duplicate user IDs
The technical document discusses on if there would be any impact deleting the SNMP v3 profile with duplicate users
Last Update: 03/29/2018 Size: 1 kb Type: Knowledge Base Articles

KB000074932 | Spectrum Topology Store Configuration is not honoring FQDN host names
Spectrum Topology Store Configuration is not honoring FQDN host names
Last Update: 03/28/2018 Size: 1 kb Type: Knowledge Base Articles

KB000074934 | How to disable Report Manager on a OneClick Server
Report Manager was accidentally installed on multiple OneClick Servers. It is only required on one. How to disable Report Manager on the OneClick servers it should not have been installed on.
Last Update: 03/28/2018 Size: 1 kb Type: Knowledge Base Articles

KB000074910 | Post Spectrum 10.2.2 the legacy database has models
The customer initialized and loaded the legacy database but all of the models remain. How come the models were not removed?
Last Update: 03/28/2018 Size: 1 kb Type: Knowledge Base Articles

KB000074787 | SPC-OCC-10267 An unexpected error occurred
This seems to happen whenever an alarm got assigned to a user or alarm was acknowledged. A patch was created to address this issue.
Last Update: 03/28/2018 Size: 1 kb Type: Knowledge Base Articles

KB000074856 | Is the data in the Spectrum installed folder in encrypted format?
The document discusses if Spectrum saves its files in encryption
Last Update: 03/27/2018 Size: 1 kb Type: Knowledge Base Articles

KB000073157 | 10.2.2 and above SpectroSERVER model activation taking many hours
Model activation takes a very long time due to LACP port alarm correlation changes in 10.2.2.
Last Update: 03/27/2018 Size: 1 kb Type: Knowledge Base Articles

KB000074892 | Oneclick console does not show the device models in the Explorer window
After re-imaging a Windows server, the Oneclick console doesn't show devices in the Explorer view anymore. T
Last Update: 03/27/2018 Size: 1 kb Type: Knowledge Base Articles

KB000074878 | Pen Test Edfect Advice
Following a recent pen test activity, an issue described as 'Insecure Library Loading' was noted against our Spectro, Oneclick and BOXI servers.u000aIt was recommended a registry fix for this but customer wanted to query this with CA, first of all to make sure this won't have any negative impact on the apps.
Last Update: 03/27/2018 Size: 1 kb Type: Knowledge Base Articles

KB000074853 | Is Spectrum vulnerable to Samba Vulnerability CVE-2018-1057 and CVE-2018-1050?
Is-Spectrum-vulnerable-to-Samba-Vulnerability-CVE-2018-1057-and-CVE-2018-1050?
Last Update: 03/27/2018 Size: 1 kb Type: Knowledge Base Articles

KB000074748 | Tomcat service - High Memory in Use in Windows 2012 R2
Low available memory in Windows Task Manager
Last Update: 03/23/2018 Size: 1 kb Type: Knowledge Base Articles

KB000074711 | Tomcat does not start after Upgrade to Spectrum 10.2.1
Customer was in the middle of a Spectrum upgrade in a fault tolerant environment and the OneClick server on the new release could not be started and the new upgraded primary SpectroServer could therefore not connect to the OneClick server.
Last Update: 03/23/2018 Size: 1 kb Type: Knowledge Base Articles

KB000074561 | How to reduce Reporting database size and improve performance
How to reduce Reporting database size and improve performance
Last Update: 03/23/2018 Size: 1 kb Type: Knowledge Base Articles

KB000036849 | Message "The maximum report processing jobs limit configured by your system administrator has been reached."
In OneClick server, in $SPECROOT/tomcat/logs/stdout.log file, an error: CrystalReportDAO.updateReportLogonCredentials: com.crystaldecisions.sdk.occa.managedreports.ras.internal.ManagedRASException: Cannot open report document. --- The max...
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000011987 | RTT test lists drop down are not showing in the reporting page
RTT Tests are not showing under drop down list while taking reports.
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000036574 | Archive Manager fails to start after a CA Spectrum install due to the install username having more than 16 characters.
Archive Manager fails to start after a clean install of CA Spectrum.
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000056926 | Spectrum install fails on Linux running mysql.cus and ddm.cus scripts
Spectrum install fails on Linux running mysql.cus and ddm.cus scripts
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000052803 | How to enable ping, telnet and traceroute from the OneClick client instead of the OneClick server (Legacy KB ID CNC TS22533)
How to enable ping, telnet and traceroute from the OneClick client instead of the OneClick server (Legacy KB ID CNC TS22533)
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000042475 | How to get neighbor models information using CLI
I want to collect neighbor models information via a bash script using CLI (Command Line Interface). How can I do that?
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000042160 | Discovery of pre-configured IP SLA tests failed with "Test URL is invalid" error
Discovery of pre-configured IP SLA ICMP-Echo tests failed with "Test URL is invalid" error due to rttMonEchoAdminTargetAddress has 0.0.0.0 value
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000048811 | Spectrum 9.2.3 (H10) provides installation tolerance for SCOM 2012
Spectrum 9.2.3 (H10) provides installation tolerance for SCOM 2012
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000048629 | CA Spectrum Events 0x03b10039 and 0x03b1003a display no data for varbinds
CA Spectrum Events 0x03b10039 and 0x03b1003a display no data for varbinds
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000049149 | Sql errors with Spectrum/eHealth Integration
Sql errors with Spectrum/eHealth Integration
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000049069 | What is the correct formatting for XML files when importing using Modeling Gateway in 9.2 and later
What is the correct formatting for XML files when importing using Modeling Gateway in 9.2 and later
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000049161 | HP Chassis model present in Spectrum but missing from SOI as a CI
HP Chassis model present in Spectrum but missing from SOI as a CI
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000048951 | Change parameter in OneClick customization from Unicode to Hexadecimal
Change parameter in OneClick customization from Unicode to Hexadecimal
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000048728 | How to change the Spectrum OneClick banner and / or icon
How to change the Spectrum OneClick banner and / or icon
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000048548 | SpectroSERVER keeps crashing with librtms module in the stack trace due to IP SLA Test model
SpectroSERVER keeps crashing with librtms module in the stack trace due to IP SLA Test model
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000056497 | CA Spectrum interface threshold alarm showing values greater than 100%
CA Spectrum interface threshold alarm showing values greater than 100%
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000051780 | Spectrum OneClick install fails on Solaris with: Error validating OneClick port (Legacy KB ID CNC TS33826)
Spectrum OneClick install fails on Solaris with: Error validating OneClick port (Legacy KB ID CNC TS33826)
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000021476 | "CORBA request timed out after 60000ms, possible performance problem" errors seen in CA Spectrum Control Panel and VNM.OUT
When performance issues are automatically detected by CA Spectrum code, the error messages are noted in the SCP and the VNM.OUT.
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000020726 | CA Business Intelligence 3.3 fails to integrate with Spectrum Report Manager
Errors are seen when the integration between Business Objects (or CABI) and SRM (Spectrum Report Manager). Error importing SRM content: Required dependencies
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000020728 | Periodically Spectrum Network Configuration Manager captures or uploads fail for SSH/SCP communication mode and $SPECROOT/NCM/NCMSERV.OUT file contains EOF exceptions
Periodically NCM captures or uploads fail for SSH/SCP communication mode
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000019780 | How to change the Label of Port CIs
Label of Port CIs has unknown in the label string
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000020980 | Re-Installing Spectrum 9.2.0 base over an existing install (i.e. 9.2.2) fails during the running of the post-install SPMDEConfig.cus script
Run the 9.2 Base install to use the new extraction key to add additional functionality to existing install 9.2.2 environment and the re-install process fails
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000020821 | Java.lang.NullPointerException after saving EEM credentials on the Spectrum OneClick Home Page
Java.lang.NullPointerException after saving EEM credentials on the Spectrum Oneclick Home Page
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000039738 | When trying to open infoview we are getting "SRM HAS NOT FINISHED STARTING"
When trying to open InfoView in the Spectrum OneClick web page, the user is seeing ?SRM has not finished starting? and is unable to log into InfoView.
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000052019 | How do I get a list of models or model handles from a Global Collection? (Legacy KB ID CNC TS22520)
How do I get a list of models or model handles from a Global Collection? (Legacy KB ID CNC TS22520)
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000051986 | Customer is running the db_optimize.pl script and getting a usage error message (Legacy KB ID CNC TS21223)
Customer is running the db_optimize.pl script and getting a usage error message (Legacy KB ID CNC TS21223)
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000052081 | Etherchannel and LACP 802.3ad port channels report zero values in Trunk Membership column of Spectrum OneClick Component Detail, Interfaces tab.
Etherchannel and LACP 802.3ad port channels report zero values in Trunk Membership column of Spectrum OneClick Component Detail, Interfaces tab.
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000023199 | How do I Initialize the Reporting Database for Specific Landscapes?
How to Initialize the Reporting Database for Specific Landscapes and pull event data from the archive manager?
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000048179 | Errors seen in the catalina.out/stdout.log file halting processing of events on Spectrum Report Manager (SRM) server
Errors seen in the catalina.out/stdout.log file halting processing of events on Spectrum Report Manager (SRM) server
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000049157 | Store password errors seen after configuring SSL in Spectrum OneClick web server
Store password errors seen after configuring SSL in Spectrum OneClick web server
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000057347 | The Primary SpectroSERVER crashes on Windows during the Backup with SPC-SHD-29021 error message in the VNM.OUT file.
The Primary SpectroSERVER crashes on Windows during the Backup with SPC-SHD-29021 error message in the VNM.OUT file.
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000049375 | Debugging Spectrum's SNMP Traffic
Debugging Spectrum's SNMP Traffic
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000056690 | orb_args parameter value in SS/.vnmrc may be truncated after upgrading Spectrum to 9.4.2.x on Linux platform
orb_args parameter value in SS/.vnmrc may be truncated after upgrading Spectrum to 9.4.2.x on Linux platform
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000057268 | Spectrum NewMM.pl is not converting Cisco 4500s from GnSNMPDev model type to SwCiscoIOS model type
Spectrum NewMM.pl is not converting Cisco 4500s from GnSNMPDev model type to SwCiscoIOS model type
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000049682 | Trying to delete a connection in the Topology view results in an error that you do not have permission
Trying to delete a connection in the Topology view results in an error that you do not have permission
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000049502 | Unable to open eHealth Configuration page from Spectrum OneClick Administration page and getting error - HTTP status 500
Unable to open eHealth Configuration page from Spectrum OneClick Administration page and getting error - HTTP status 500
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000049336 | Does the Spectrum processd username and or password need to be updated on Linux or Solaris?
Does the Spectrum processd username and or password need to be updated on Linux or Solaris?
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000049451 | CABI install on Linux quickly fails with no errors
CABI install on Linux quickly fails with no errors
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000049492 | Ad-hoc Report fails with: Cannot initialize Report Engine server. (Error: RWI 00226) (Error: INF)
Ad-hoc Report fails with: Cannot initialize Report Engine server. (Error: RWI 00226) (Error: INF)
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000049222 | Spectrum OneClick Locator searches that prompt for data do not work when using a JRE 7 client
Spectrum OneClick Locator searches that prompt for data do not work when using a JRE 7 client
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000049271 | Wily Agent Discovery through the Spectrum Wily Introscope Integration fails to get modeled
Wily Agent Discovery through the Spectrum Wily Introscope Integration fails to get modeled
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000048116 | CA Spectrum Report Manager stops processing on event_msg with special/unsupported characters
CA Spectrum Report Manager stops processing on event_msg with special/unsupported characters
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000051482 | How to convert sysUptime for use in OneClick customizations?
How to convert sysUptime for use in OneClick customizations?
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000051578 | Setscript errors received when executing Alarm Notifier
Setscript errors received when executing Alarm Notifier
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000051430 | How to log in to Spectrum OneClick when Single Sign-On (SS0) - Embedded Entitlements Manager (EEM) authentication fails.
How to log in to Spectrum OneClick when Single Sign-On (SS0) - Embedded Entitlements Manager (EEM) authentication fails.
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000051772 | Spectrum OneClick disconnects from the SpectroSERVER when you have many connections modeled to devices in your network (Legacy KB ID CNC TS33227)
Spectrum OneClick disconnects from the SpectroSERVER when you have many connections modeled to devices in your network (Legacy KB ID CNC TS33227)
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000051206 | Unable to map traps using MIB Tools after importing MIB into Spectrum and the interface hangs.
Unable to map traps using MIB Tools after importing MIB into Spectrum and the interface hangs.
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000051816 | Can we create a ticket creation rule based on Global Collection association AND Alarm Severity in Spectrum/Service Desk integration?
Can we create a ticket creation rule based on Global Collection association AND Alarm Severity in Spectrum/Service Desk integration?
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000051764 | Global Collections created or renamed using problematic SQL characters can lead to Report Manager event processing failure.
Global Collections created or renamed using problematic SQL characters can lead to Report Manager event processing failure.
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000046261 | We have some sites in different locations which are connected to each other using Extranet links and we need to be able to measure latency between these using ping only- How can we do this?
This is a tech doc detailing how you can use an SPM ICMP test to measure latency between sites.
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000046402 | OneClick Console won't launch after enabling ModSecurity in SSL mode
You have enabled ModSecurity in SSL and configured httpd to only listen on TCP/433. OneClick Web Console is accessible via HTTPS but launching OneClick Console failed. "Unable to launch the application" error is shown.
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000046538 | Apache Web Server won't startup after configuring ModSecurity in SSL mode
This article describes solution to Apache Web Server (httpd) won't startup issue with the following error: AH02577: Init: SSLPassPhraseDialog builtin is not supported on Win32 (key file C:/win32app/Spectrum/apache/conf/server.key)
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000056993 | Interfaces with VRRP configured are picking up the virtual ip address instead of the physical ip address
Interfaces with VRRP configured are picking up the virtual ip address instead of the physical ip address
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000044450 | MySQL connection issue creating Ad Hoc reports using the JasperReports Server
When I select "SpectrumDomain" to create Ad Hoc report on JasperConsole I got "An error occurred while creating the connection. Try again." error at the stage of drag and dropping Availability field into Columns/Groups fields or Ad Hoc View frame
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000049825 | Secure Domain Connector will disconnect from the Secure Domain Manager after installing Spectrum 9.2.1.
Secure Domain Connector will disconnect from the Secure Domain Manager after installing Spectrum 9.2.1.
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000048424 | Spectrum is not able to evaluate the Static Global Collection rule in service-desk-ticket-config.xml under SPECROOT custom svdsk config
Spectrum is not able to evaluate the Static Global Collection rule in service-desk-ticket-config.xml under SPECROOT custom svdsk config
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000049586 | Service Desk tickets are not created for some alarms after deleting the earlier ticket from Service Desk
Service Desk tickets are not created for some alarms after deleting the earlier ticket from Service Desk
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000049656 | Spectrum SSPerformance model event 0x00010f91 not being logged
Spectrum SSPerformance model event 0x00010f91 not being logged
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000049631 | Host evaluation warning when installing Spectrum on Windows - Warning:Windows Messaging Subsystem is not installed on this system
Host evaluation warning when installing Spectrum on Windows - Warning:Windows Messaging Subsystem is not installed on this system
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000049597 | Distributed SpectroSERVER install fails missing SUNWeu80s and/or SUNWeuluf
Distributed SpectroSERVER install fails missing SUNWeu80s and/or SUNWeuluf
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000049703 | Error seen opening Spectrum Control Panel: libXtst.so.6: cannot open shared object file
Error seen opening Spectrum Control Panel: libXtst.so.6: cannot open shared object file
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000049797 | CA Spectrum Archive Manager continually going down with errors
CA Spectrum Archive Manager continually going down with errors
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000049661 | The following locale error occurs when trying to install CABI 3.2 on Redhat Linux: Locale Check Failed
The following locale error occurs when trying to install CABI 3.2 on Redhat Linux: Locale Check Failed
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000049734 | Running jmap to dump the java heap for the OneClickService.exe
Running jmap to dump the java heap for the OneClickService.exe
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000049774 | The Spectrum install owner cannot login to OneClick
The Spectrum install owner cannot login to OneClick
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000049900 | The Tomcat process for Spectrum OneClick crashes.
The Tomcat process for Spectrum OneClick crashes.
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000050709 | Block access to http:// on port 80 in SPECTRUM OneClick
Block access to http:// on port 80 in SPECTRUM OneClick
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000049884 | Spectrum Backup database sync fails after installing hotfix patch H06
Spectrum Backup database sync fails after installing hotfix patch H06
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000049893 | Getting Icmpserver Errors
Getting Icmpserver Errors
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000049585 | Enabling TFTP on Linux to support Spectrum Network Configuration Manager (NCM) host configuration captures
Enabling TFTP on Linux to support Spectrum Network Configuration Manager (NCM) host configuration captures
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000021297 | Spectrum Report Manager stops synching with Archive Manager due to java.lang.ClassCastException
Store password errors seen after configuring SSL in Spectrum OneClick web server
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000017416 | Apache WebServer is failing to stop and need manual kill of the LLAWP process
CA Spectrum Report Manager stops processing on event_msg with special/unsupported characters
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000050217 | Effective planning for Spectrum Reporting database growth, optimizations and repairs in 9.2
Effective planning for Spectrum Reporting database growth, optimizations and repairs in 9.2
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000050420 | How to trigger an eHealth discovery using CLI on a Spectrum-eHealth integrated system
How to trigger an eHealth discovery using CLI on a Spectrum-eHealth integrated system
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000050715 | Redirect SPECTRUM OneClick users to desired address and/or port
Redirect SPECTRUM OneClick users to desired address and/or port
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000050470 | The restart of Infoview fails with 'SRM has not finished starting' after H03 has been applied and the required spectrum-wkp-update.bat has been executed.
The restart of Infoview fails with 'SRM has not finished starting' after H03 has been applied and the required spectrum-wkp-update.bat has been executed.
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000050727 | eHealth mappings no longer work after being upgraded to CA Spectrum r9.2
eHealth mappings no longer work after being upgraded to CA Spectrum r9.2
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000048120 | How to prevent CA Spectrum OneClick from seeing specific alarm types
How to prevent CA Spectrum OneClick from seeing specific alarm types
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000047264 | Spectrum MIB Tools missing traps after compiling the CWRS-4150A-MIB mib
The CWRS-4150A-MIB has 58 traps defined. After compiling the mib in Spectrum MIB Tools, only 52 traps were seen in MIB Tools.
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000004015 | Current Ports Detail report on Nexus 5000 and Nexus 7000 devices do not show physical ports
Nexus 5000 and Nexus 7000
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000029789 | CA SpectroSERVER crashing out of memory when integrated with SOI
SpectroSERVER crashing out of memory when integrated with SOI
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000035415 | "SRM has not finished starting" because non-device model type in devicemodel-polling.xml file
You get "SRM has not finished starting" message accessing InfoView/BI Launchpad page. Tomcat log shows BeanCreationException and UnknownModelTypeException. This is due to non-device model type defined in devicemodel-polling.xml file
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000018431 | How to enable the short alarm id in Spectrum OneClick
short alarm id OneClick Spectrum Integer
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000032418 | Southbound Gateway doesn't forward trap event/alarm to target device
After ugprade to Spectrum 9.4.3 or to Spectrum 10, Southbound Gateway (Event Admin) doesn't forward trap event/alarm to target device.
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000031658 | Error seen when running a backup of a device configuration in Spectrum NCM
The following error is seen running a backup of a device configuration in Spectrum:Error ?NCM configuration difference failed to complete because required resources could not be allocated. Please see $SPECROOT/NCM/NCMSERV.OUT for detailed information".?
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000029044 | SNMPv3 INFORMS do not work with CA Spectrum
The SpectroSERVER is unable to process SNMPv3 informs sent from devices that do not support engine ID discovery.
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000020302 | Spectrum SpectroSERVER crashing on startup due to running out of memory and mts error showing in VNM.OUT
SS crashing on startup due to running out of memory. MTS executable memory allocation error seen in VNM.OUT: mtsfm32.dll!mts_bad_free
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000021609 | How to modify the label data displayed for model icons in Spectrum OneClick?
By default model icons in Spectrum OneClick display model name and device type. If you wish to add or change the data displayed in the icon's text label then this tip will help you do that.
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000051310 | Running setup_boxi.sh failed at step 4 for SRM due to error: Connection refused
Running setup_boxi.sh failed at step 4 for SRM due to error: Connection refused
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000074445 | Upload Load Firmware CIscoIOS
The "Upload Load Firmware" of a Cisco router fails.
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000006508 | CA Spectrum 10.2.1 Pingable type models alarm with false Contact Lost alarms. This includes UIM hosts and Access Point (AP) models.
After installing 10.2.1 users may notice false contact lost alarms on pingables, UIM hosts, or AP models. If the model is polled, a successful poll is returned.
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000005942 | Tomcat will not start after Jaspersoft 6.3 install on CentOS 7
Tomcat will not start after Jaspersoft 6.3 install on CentOS 7. The following error is seen in the catalina.out file:u000au000aError: Could not create the Java Virtual Machine.
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000006005 | Spectrum OneClick Java.lang.NullPinterException when user submits REST calls
Spectrum OneClick Java.lang.NullPinterException when user submits REST calls:u000ajava.lang.NullPointerException u000aat com.ca.spectrum.restful.servlet.ModelServlet.setAttr(ModelServlet.java:736)u000aat com.ca.spectrum.restful.servlet.ModelServlet.createResponseMod
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000006931 | Error in Spectrum OneClick log file processing event id 0x3e40136
Spectrum OneClick log showing the following error processing event id 0x3e40136:u000au000aMay 23, 2017 15:20:14.471 - Error parsing event type 0x3e40136 : 9u u000aMay 23, 2017 15:20:14.472 - Please check the event format file for any errors
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000009994 | oneclick update event and alarm files via command line
Is there is a way to reload event files instead of using "reload" button on VNM model or restarting SpectroSERVER
Last Update: 03/21/2018 Size: 1 kb Type: Knowledge Base Articles

KB000074302 | SPC-INT-20025: Installation detected nothing new to install
Exit value: 16
Last Update: 03/19/2018 Size: 1 kb Type: Knowledge Base Articles

KB000074273 | Capture Newly Model Configuration Immediately
For Cisco IOS SSH discovered devices, the capture immediately of configuration is not working.
Last Update: 03/19/2018 Size: 1 kb Type: Knowledge Base Articles

KB000074022 | CA Spectrum GIS View Does Not Show Device Pins/Location on the Google Map
The GIS View does not show device pins on the Google Map.u000au000aI've referred to https://support.ca.com/us/knowledge-base-articles.TEC1086811.html, and have configured the Location attribute to a street address for the model added to the GCDevices global collection but the pins do not show.
Last Update: 03/16/2018 Size: 1 kb Type: Knowledge Base Articles

KB000073586 | NCM debug log writes clear text device password
When we enable NCM debug by modifying debug parameter in $SPECROOT/NCM/config.xml, potentially the debug output contains clear text device password. This article describes solution to avoid this issue.
Last Update: 03/16/2018 Size: 1 kb Type: Knowledge Base Articles

KB000073382 | Error contacting ServiceDesk for user info
In a new CA Spectrum and CA Service Desk Manager integration the ticket is not created.
Last Update: 03/15/2018 Size: 1 kb Type: Knowledge Base Articles

KB000073571 | How does Spectrum get the hostname of a device?
When looking at a device IP, we are getting a different hostname than DNS lookup.
Last Update: 03/15/2018 Size: 1 kb Type: Knowledge Base Articles

KB000073535 | Root cause alarms showing in SOI Console
By default SOI will show root cause alarms from Spectrum as Critical alerts.
Last Update: 03/15/2018 Size: 1 kb Type: Knowledge Base Articles

KB000073191 | How does Spectrum populate Serial Number information for the Pingable Access Point models?
What is required so Spectrum 10.2.x populates the AP models Serial Number information?
Last Update: 03/14/2018 Size: 1 kb Type: Knowledge Base Articles

KB000073156 | Spectrum Data Publisher - 10.02.03.PTF_10.2.304
Improved the application info logging and added input validation to ConnectorConfig.xml in code.
Last Update: 03/13/2018 Size: 1 kb Type: Knowledge Base Articles

KB000073145 | Spectrum will not Sync with CAPC with DS_PRODUCT_ID_CHANGED error
Data Source id does not match on both source and destination in this case caps and spectrum
Last Update: 03/13/2018 Size: 1 kb Type: Knowledge Base Articles

KB000073135 | When starting the SpectroSERVER, a large file is created in the mysqltmp folder. Why?
multiple identical mySQL queries run every time the SpectroSERVER is restart and create a huge file, exponentially larger than the archive manager.
Last Update: 03/13/2018 Size: 1 kb Type: Knowledge Base Articles

KB000073085 | Available Spectrum Reports in CABI 6.3
Not all reports have been ported from CABI 4.1 to 6.3.u000aThis is a work in progress, however most have been added.
Last Update: 03/12/2018 Size: 1 kb Type: Knowledge Base Articles

KB000072652 | Why won't Archive manager start? "WARNING: Two servers port 0xbafe and port 0xbafe have the same service Landscape Service Type "Events" and precedence 10."
Archive manager won't start. u000aWe see the following in ArchMgr.out:u000au000a "WARNING: Two servers hostname X port 0xbafe and hostname Y port 0xbafe have the same service Landscape landscape handle Z Service Type "Events" and precedence 10."
Last Update: 03/07/2018 Size: 1 kb Type: Knowledge Base Articles

KB000038927 | CreateProcess error=206 during JasperSoft installation
CreateProcess error=206 during JasperSoft Install Windows. Error The filename or extension is too long
Last Update: 03/06/2018 Size: 1 kb Type: Knowledge Base Articles

KB000072598 | Traps not being processed by Spectrum
we have discovered a device as pingable in spectrum and this device is configured to send traps to spectrum.u000au000aIssue is , spectrum is not processing traps from this device.u000au000atoday we tested traps from device and sniffer on spectrum picked those traps.. as below.u000a But spectrum does not show any traps in events for this device.
Last Update: 03/06/2018 Size: 1 kb Type: Knowledge Base Articles

KB000072582 | In Spectrum getting error: "SPC-OCC-10936: The access for this user is invalid or not set" when trying to add a new user to a specific group
After upgrading Spectrum the following error is received when trying to add a new user to a group in OneClick.u000au000a"SPC-OCC-10936: The access for this user is invalid or not set"
Last Update: 03/05/2018 Size: 1 kb Type: Knowledge Base Articles

KB000072573 | Error when importing a mib into Spectrum
Why do we get the following error on import into mib-tools in Spectrum?u000au000a"The selected file does not appear to be a valid MIB: a DEFINITIONS statement was not found."
Last Update: 03/05/2018 Size: 1 kb Type: Knowledge Base Articles

KB000072545 | Event Configuration tool doesn't load event data
Event list loading process was stopped and Event Configuration tool doesn't load any event data, the UI show blank (empty) event data. The problem was due to incorrect Event Format file in $SPECROOT/custom/Events/CsEvFormat directory.
Last Update: 03/04/2018 Size: 1 kb Type: Knowledge Base Articles

Technical tips / Posts to CA Spectrum Community board:

Title

Views

Replies

Customization of Spectrum email Notifications.

Error whith alarm notifier spectrum 10.2.1

138

Unable to set the interface Description

101

Unable to discover connections for device

Monitoring NonSNMP devices - Telemetry only

Multiple CPU support for spectroSERVER

Query on Check point devices

has anyone tried the january 2018 update to spectrum? any issues or problems?

105

Updating Device Location In Spectrum

Spectrum health reports?

128

Web Services API Query log9New

Configuring interface alarms on device

Port Name Search Option

What steps would be necessary to replace an existing SpectroSERVER with a new install with a Huge Landscape and retain the same server name? This would involve taking servers in a distributed environment and moving the models to a single server with a Hug

"enter" is showing with a extrange characters

Default Packet loss report

What do i have to stop / start to make CsVendor changes take effect?

Support Additional Tests in Spectrum SPM3New

Spectrum Version Notifications?

edit watch

Is anyone out there running Trapexploder behind load balancers? If so, what is the performance like? what are the downfalls?

Deleted Events PATH

Spectrum Schedules modified externally

Integrating CA Spectrum and CA VNA - Unable to render topology for CISCO ACI

136

Device Interface description(ifdescr) not showing original port description

Required Spectrum Topology map Changes

Working with Event Procedures

Do you know if it’s possible to set a policy on a container that would not let any of the models alarm in that container?

230

Addition of extra attribute in event message for alarm

114

Spectro Server is not running

350

Model Type editing

PROVIDER CONDITION IS ABNORMAL unable to receive the disconnected firewall name

Functions in ca spectrum

171

What configuration changes are required if the jasper reports repository database is moved to a new server

Ping from Spectrum console - slow "time out" result.

135

EEM 12.51 CRxx end of support date

Ca Spectrum - Search pattern in all hosts

sceduling and Exporting Spectrum List Column in csv format

178

Better support of VMware virtual switches37Under review

647

Interface description name change2New

Scripting export de données DB

193

speed up alarm bucket processing44Under review

2529

An exception occurred processing JSP page /repmgr/admin/navigation.jsp

654

Spec KB: Adding columns to OneClick list view

562

'Discover Connections' requirements

1470

Select Multiple/All feature in WebClient2New

More capabilities in Web View8New

307

Spectrum 10.2 utilization spikes of over 50,000 %, what is the cause and fix?

114

Information about CA Spectrum related to CA eHealth

What You May Have Missed in the CA Spectrum Community (January 2018)

498

Ghost devices : remove vs delete from landscapes21Under review

513

How can I add a user interface to the Spectrum Oneclick?

Spectrum 10.2.2 -UIM 8.5.1 Integration

314

[RESTful API] How to list all associations related to a specific model

Appears in 1 other place

Device has been added to global collection init devices

144

what are the main difference between IBM Tivoli Netcool and CA Spectrum

100

how to create a watch to esclate an alarm from major event to critical ?

how to enable or disable the alarms of severity types and alarms in the VNM model general information tab.

Search pattern in all hosts configuration

Is there any way to configure Cisco IOS devices to communicate by SSH / SCP in NCM?

156

Cisco 9300 series device certification3New

253

Improve Spectrum REST API capability and documentation24New

623

OneClick Customization: Add a column with the value of the logMonitorDescr attribute

524

ESX Host and Guest Relationship

153

Spectrum Asset Report Contains Duplicate Serial No. because inclusion of Virtual Switches of Nexus 7K1New

Spectrum REST device pull XSL transform

Virtual Summit: Modern Network Performance Monitoring

NCM Faimly for ASA Firewalls8New

279

NCM not using second set of credentials

CA Spectrum: askCA Chat Transcript (February 8, 2018)

MPLS Transport, Qos, VPLS, Multicast Manager (Add Other Vendors Support)30Under review

441

OneClick - Adding rows to existing subview menu

Customize tables Alarms

451

Add Global Collection Role Privilege13New

212

UIM-Spectrum Integration - Spectrum Alarm

342

askCA for CA Spectrum

532

Response Time reports in the new CABI

Appears in 1 other place

311

Define and lock an IP Address for Virtual Machines in Spectrum21Not planned

1337

Nexus 7K device CPU & Memory monitoring

add switch to disable chassis alarms in Spectrum11New

444

Vendor Certification of Alcatel-Lucent Enterprise OmniSwitches AOS7 and up39New

1521

Event Customization in CA Spectrum

353

15 Replies15

Add the option "Update the existing alarm or generate a new one if none exists." to the Spectrum event processing24New

406

Start\Stop Notifier from Spectrum One Click1New

Cisco Integrated Management Controller(CIMC)2New

Ping Test

1515

spectrum integration with UIM - Unidirectional

Servicenow CMDB update with CA Spectrum devices

Spectrum Integration with Servicenow Jakarta version

How can I customize the Quick Search in Oneclick

Spectrum ParseMap Files

225

Show details for unresolved connections18New

380

Customization of Dynamic Alarm Title

EEM faultback configuration (local SPECTRUM users)14New

272

Applying Categories (Valentines Edition)

464

Has anyone noticed that there is a delay of hours for the receipt of alarms for devices with solid state drives

CA Spectrum - additional column Security String field 0x10009 attribute

Maintenance of the SRM database

397

Alarm Enrichment

121

BOXI report missing devices

217

Analyze SS Performance

EoS for Oracle Solaris

DiskFull condition in correlation

Spectrum Upgrade from 10.1.1 to 10.1.2 SRAdmin Authentication error

Send different traps with same event code

296

How can I create a watch with the "fgHaStatsSerial" attribute?

204

How to create a global Global Collection excluding WIFI APs

WebGUI 4 Spectrum Service Dashboard

how we can display these varbind values or sample text in alarms tab in one click console

Tomcat web server memory allocation and performance issues

101

Unable to login in Spectrum One Click & Admin console after changing the Hostname

166

Using snmp to reboot a switch

Unable to get automatically ticket according to device location

Customize OneClick: add a column to show different values of a table

connection status query

Web Client Issues

New Video | Multi-Tenancy Support for CA Spectrum - CA UIM Integration

Someone has installed the Spectrum OneClick on a SpectroServer?

Appears in 1 other place

General Availability Announcement for CA Spectrum Release 10.2.3

Spectrum KB: User Model Not Found Error in the Spectrum OneClick Tomcat log

667

Machine Learning Driven Analytics For Smarter IT Operations

561

MySQL user and password not to be plain text5New

113

Update Spectrum to query dot1qTpFdbTable for connections13New

148

Discover/Add Devices with SNMPv3 fails - Missing Parameters (in sniffer file)

349

CA Spectrum Roadmap Session – March 21 11:00AM ET

353

How2 Video | Alarm Filter Usage in CA Spectrum - CA UIM Integration

Check point firewall VSX attributes missing

Appears in 1 other place

CA Spectrum SNMP Profile Management70Under review

3199

Start\Stop Notifier from Spectrum OC

105

CA Spectrum Network Presentation Tool4New

Spectrum security strings not inheriting as expected

268

How do you OpenAPI?

128

Windows File Share monitoring

IT Central Stations Reviews for CA Spectrum

273

how apply watch on only windows server

Delete connections by right click menu in the interface table20Under review

591

Addition of X_ internal attribute(s) in Support of Clobal Collection Searches4New

283

Display a Network Weathermap in Spectrum/CAPM

Nexus 7k Device certification6New

229

After upgrading to Spectrum 10.2.3, integration with CAPC may break

Spectrum integration with CA Service Desk Manager - make Mac Address format configurable8New

241

Device down -UIM Models

DECEMBER Published Video tutorials / Tech docs / Technical tips / Posts to CA Spectrum Community board

Quickly search through the post for keywords using <ctrl> f

Is it possible to change the SNMP v2 Community Strings on existing devices without deleting and rediscovering them?
We are planning to Change the Existing SNMP v2 Community Strings with new one - we need to know if this is possible without deleting and rediscovering them
Last Update: 12/29/2017 Size: 83.46 kb Type: Knowledge Base Articles ID: TEC1669565

VSX CPU usages show "0" for a Checkpoint Appliance 13500
vsxStatusCpuUsageTable; 1.3.6.1.4.1.2620.1.16.22.2;HOST-RESOURCE-MIB; hrProcessorLoad; 1.3.6.1.2.1.25.3.3.1.2
Last Update: 12/28/2017 Size: 83.46 kb Type: Knowledge Base Articles ID: TEC1087629

Can we schedule all the devices in maintenance mode at once?
Can we schedule all the devices in maintenance mode at once?u000aIf yes, then how?
Last Update: 12/27/2017 Size: 83.46 kb Type: Knowledge Base Articles ID: TEC1115612

Unable to view reports from BOXI Inbox
We have scheduled reports from BI, destination as BI INBOX. When trying to open the pdf version of reports from BI Inbox the below error is seen u000aError here java.lang.RuntimeException: org.apache.jasper.JasperException: java.lang.NullPointerException:...
Last Update: 12/21/2017 Size: 83.46 kb Type: Knowledge Base Articles ID: TEC1695377

ArchMgr is down and unable to start
After modifying the /lib/SDPM/partslist/ARCHMGR.idb file on linux, the Archive manager not starting
Last Update: 12/21/2017 Size: 83.46 kb Type: Knowledge Base Articles ID: TEC1469463

When running a Fault Tolerance Spectrum environment, it is possible that the Alarm creation time from the Cleared Alarms History tab may be different than the actual alarm creation date.
This is a techdoc to explain why an alarm creation date may be different in the cleared alarms history tab then the actual event creation of the alarm.
Last Update: 12/20/2017 Size: 83.46 kb Type: Knowledge Base Articles ID: TEC1348448

What can cause a Cisco Nexus 1000v switch to incorrectly show as model class workstation server and show up in Virtual Host Manager?
This is a techdoc to explain why a virtual Cisco Nexus 1000v switch will have its model class changed and show up under Virtual Host Manager.
Last Update: 12/20/2017 Size: 83.46 kb Type: Knowledge Base Articles ID: TEC1634894

Why are we seeing unusual oneClick client behavior after a network disconnect?
SPC-OCA-10603: User *** has been logged off from host YYY (z.z.z.z) because its web server session timed out. This means the web server has not received a request from the OneClick client in 3 minute(s). Possible causes: the client process was killed, the
Last Update: 12/20/2017 Size: 83.46 kb Type: Knowledge Base Articles ID: TEC1978186

Why do we have a memory leak on the SDC host after upgrading to 10.2.2.
memory leak in the SdmConnectorService.exe process.
Last Update: 12/20/2017 Size: 83.46 kb Type: Knowledge Base Articles ID: TEC1963874

CA Service Desk integration is not working, how to clear SERVICEDESK_ASSET_ID (0x12db9) using attribute editor
how to clear SERVICEDESK_ASSET_ID (0x12db9) using attribute editor on bulk devices
Last Update: 12/19/2017 Size: 83.46 kb Type: Knowledge Base Articles ID: TEC1806244

UIM model name is not synchronized in CA Spectrum
Changing only the hostname of the VM does not update the model name in CA Spectrum, even though it is updated in CA UIM.
Last Update: 12/18/2017 Size: 83.46 kb Type: Knowledge Base Articles ID: TEC1371226

Upgrading Kernel on Spectrum Servers
We are planning Kernel upgrade on Non-Windows (Linux / Solaris) Spectrum Servers, will it affect Spectrum?
Last Update: 12/17/2017 Size: 83.46 kb Type: Knowledge Base Articles ID: TEC1163532

How can CA Spectrum reread the MAC_Address of a device?
The Spectrum reconfiguration option does not reread the MAC_Address of a device. How can this be done?
Last Update: 12/15/2017 Size: 83.46 kb Type: Knowledge Base Articles ID: TEC1529638

Checkpoint virtual contexts stay blue (initial) in CA Spectrum
When we discover our Checkpoint 21400 device the virtual firewalls contained within are not manageable - they stay in the initial state
Last Update: 12/15/2017 Size: 83.46 kb Type: Knowledge Base Articles ID: TEC1358769

Tomcat Vulnerability -
A vulnerability exists in Apache Tomcat that, when exploited, could allow attackers to execute arbitrary code on the targeted host.
Last Update: 12/15/2017 Size: 83.46 kb Type: Knowledge Base Articles ID: TEC1526758

After migration from 10.1 to 10.2, I cannot find the Transparnt_App application on my switches.
I used to find it as a child of the switch model handle.
Last Update: 12/14/2017 Size: 83.46 kb Type: Knowledge Base Articles ID: TEC1690233

What is the correct procedure for opening a severity 1 case or raising an existing case to severity 1.
In a production situation you can request for severity 1. An issue considered as a severity 1 if it is business critical, production down, implementation or upgrade schedule. Also the user should be available to work if requesting for severity 1.
Last Update: 12/14/2017 Size: 83.46 kb Type: Knowledge Base Articles ID: TEC1410676

After upgrading to Spectrum 10.2.2, Spectrum will crash into a core dump with repeating IHLacpComputeThreshhold::calculateThreshold in stack. The crash may occur immediately or after a few days.
This is a techdoc to explain that if you are using LACP modeled interfaces in Spectrum 10.2.2 that it is possible you may experience a crash.
Last Update: 12/13/2017 Size: 83.46 kb Type: Knowledge Base Articles ID: TEC1020222

Discover Connections missing on Cisco ASR 9000 Series
Spectrum "Discover Connections" feature doesn't find all of the connections between the devices. u000a
Last Update: 12/12/2017 Size: 83.46 kb Type: Knowledge Base Articles ID: TEC1069749

Using CLI to Remove Existing Alarms that are not User Clearable
How to use a script to remove existing alarms that when generated were not user clearable
Last Update: 12/08/2017 Size: 83.46 kb Type: Knowledge Base Articles ID: TEC1865085

CA Spectrum crash while is doing autodiscovery on MPLS devices 10.2.2
Spectrum crash when is performing a discovery to MPLS devices on new version.
Last Update: 12/08/2017 Size: 83.46 kb Type: Knowledge Base Articles ID: TEC1516523

Resolving Attribute ID Conflicts
I am working with importing new MIBs into MIB Tools and mapping attributes. I have some attribute ID conflicts showing. How do I resolve these conflicts?
Last Update: 12/08/2017 Size: 83.46 kb Type: Knowledge Base Articles ID: TEC1721258

Want to configure the delay in mail notification.
When we receive any alarm in spectrum, the mail notification triggers immediately. I want a delay in mail notification.
Last Update: 12/08/2017 Size: 83.46 kb Type: Knowledge Base Articles ID: TEC1504617

Connect several interfaces from different devices to a model for live link monitoring.
Need to create connection from several interface of devices to another model.
Last Update: 12/08/2017 Size: 83.46 kb Type: Knowledge Base Articles ID: TEC1315079

How to export all spectrum events via the GUI
Export Events Spectrum 9.x Spectrum 10.x 9 10
Last Update: 12/07/2017 Size: 83.46 kb Type: Knowledge Base Articles ID: TEC1428292

Spectrum and OpenLDAP Integration
OpenLDAP Spectrum
Last Update: 12/07/2017 Size: 83.46 kb Type: Knowledge Base Articles ID: TEC1188612

how do I check if a specific field is in the Spectrum reporting database?
Ca Spectrum Jasper reports customization question.
Last Update: 12/07/2017 Size: 83.46 kb Type: Knowledge Base Articles ID: TEC1527777

Issue with the host System for our Spectroserver had the locale time change incorrectly to 2018
Remove unwanted events
Last Update: 12/07/2017 Size: 83.46 kb Type: Knowledge Base Articles ID: TEC1493572

Upgrade to 10.2.2 issue for no reason.
Upgrade from 10.2.1 to 10.2.2u000au000aInstall hangs and last entry in Installation Log is:u000au000ax newtomcat/webapps/axis2.war, 20205523 bytes
Last Update: 12/07/2017 Size: 83.46 kb Type: Knowledge Base Articles ID: TEC1276604

SPM test hosts are showing in maintenance mode after spectroserver restart
we have discovered IPSLA in spectrum as test host, however, some of the test host are showing their test host status as in maintenance but their actual device model is not in maintenance mode.
Last Update: 12/06/2017 Size: 83.46 kb Type: Knowledge Base Articles ID: TEC1400633

Is it possible to view or see an SNMP alert verbatim to see what ASCII text is actually behind it before it is associated to the relevant MIB?
view or see an SNMP alert verbatim to see what ASCII text is actually behind it before it is associated to the relevant MIB
Last Update: 12/05/2017 Size: 83.46 kb Type: Knowledge Base Articles ID: TEC1501527

When importing devices into Spectrum using CMDB Spectrum is appending the ModelName attribute with virtual context name. This is happening even when the virtual context name is already appended.
importing devices into Spectrum using CMDB Spectrum is appending the ModelName attribute
Last Update: 12/05/2017 Size: 83.46 kb Type: Knowledge Base Articles ID: TEC1663838

What steps are required to enable WLC Manager?
Steps are required to enable WLC Manager
Last Update: 12/01/2017 Size: 83.46 kb Type: Knowledge Base Articles ID: TEC1033928

Where is the xml file on OneClick server where the Jasper Integration server params are kept?
Where is the xml file on OneClick server where the Jasper Integration server params are kept?u000au000aI looked in custom/repmgr but not there, (I also checked default place under tomcat/webapps/spectrum/WEB_INF )
Last Update: 12/01/2017 Size: 83.46 kb Type: Knowledge Base Articles ID: TEC1914284

Device interfaces are not shown in Webclient
In WebClient interfaces are not shown for Devices.
Last Update: 12/01/2017 Size: 83.46 kb Type: Knowledge Base Articles ID: TEC1401083

I can not get a fanout out of maintenance.
false maintenance mode
Last Update: 12/01/2017 Size: 83.46 kb Type: Knowledge Base Articles ID: TEC1154304

UNRESOLVED FAULT DETECTED ALARM FOR WA_LINK MODEL
WA LINK CONTACT LOST, UNRESOLVED FAULT DETECTED ALARM, WIDE-AREA PROBABLE LINK FAILURE, UNRESOLVED FAULT DETECTED ALARM
Last Update: 12/01/2017 Size: 83.46 kb Type: Knowledge Base Articles ID: TEC1119227

I have seen that the fix for “NCM capture is not working when the user set local credentials on a device” (DE294862, 00746515) is included in 10.2.2 – Is this included in any patch on 10.2.1?
fix for “NCM capture is not working when the user set local credentials on a device” (DE294862, 00746515) is included in 10.2.2 – Is this included in any patch on 10.2.1?
Last Update: 12/01/2017 Size: 83.46 kb Type: Knowledge Base Articles ID: TEC1594296

How to change the sorting order in Jaspersoft 6.3 (CABI 6.3) from selections within a Global Collection.
This is a techdoc to describe how the sorting order of the data from a Global Collection that is being displayed in Jaspersoft can be changed to Alphabetical order.
Last Update: 12/01/2017 Size: 83.46 kb Type: Knowledge Base Articles ID: TEC1846219

Technical tips / Posts to CA Spectrum Community board:

Title

Views

Replies

MPLS Link Monitoring

SSdbload: The -load flag may not be used with -catalog or -models.

182

Spectro Server is not running

235

Nexus 7k Device certification6New

145

Trap Source is coming as <IP_ADD>.<PORT>

115

restrict rest access

Spectrum GIS to Google Earth

OneClick: Ability to search by "System Object ID" in the locator tab7New

ESX Host and Guest Relationship

How to start ArchMgr in linux using command

Error opening the ArchMgr database.

371

Not able to stop spectro server

147

Do you know if it’s possible to set a policy on a container that would not let any of the models alarm in that container?

161

Test host Alarm is not showing the attribute value

Cisco 9300 series device certification3New

108

Certification for Cisco 9300 switches

Testing Secondary SS Server

110

System Description in Device List

How to know when is my CA license expiring

108

Spectrum GIS and IE or FireFox

114

EEM faultback configuration (local SPECTRUM users)4New

Configure Backup on Primary server

Log Rotation for Spectrum Notifier logs4New

How to get daily utilization reports for each link on eHealth

Not able to see the status of secondary server in oneclick console.

329

I monitor links of my company with the help of CA Spectrum and use CE ehealth for reporting. I want to pull a report from CA eHealth regarding links that ere down for some specific period say e.g. down for 3-consequtive days. Please guide how it can be do

Spectrum 10.2.2 -UIM 8.5.1 Integration

215

DOWNLOAD NOW! SDxCentral Next-Gen SDx Assurance Report

Appears in 1 other place

Spectrum Customization?

Deleting an Alarm Troubleshooter created in the past?

Trying to load SSDB on secondary

173

NCM - RANCID Integration

IP Security Camera Icon1New

sending a snmp traps from managed devices

Monitoring of Microft Cloud machines in CA Spectrum.

128

While installing secondary server we need to give the primary server name in the MLS field

Attribute to identify device models with 0 connections or live links?

With regards to device Cisco 1941 router - sys oid 1.3.6.1.4.1.9.1.1047

while installing ca spectrum i am getting error

maintenance mode based on its hostname

Search device in Spectrum Web Client3New

GC Alarm Assignments

114

Webcast Recap: Learn More about Spectrum 10.2.2

Cisco Integrated Management Controller(CIMC)1New

How to install primary and secondary spectroservers

Discover/Add Devices with SNMPv3 fails - Missing Parameters (in sniffer file)

125

December 2017 Webcast Replay - Learn More about Spectrum 10.2.2

158

How to determine Number of Events/sec for Spectrum Sizing

NSX Monitoring with Spectrum

Suppressed Alarms

157

Force Sync UIM Virtualization Manger

CA PM and CA Spectrum Roadmap Session – December 19th 10:00PM ET

171

CA PM and CA Spectrum Roadmap Session – December 19th 11:00AM ET

1194

as400

How to populate the data dynamically in customized columns.

w to import MIB's into spectrum and Post import procedure.

• Differences between hibernation mode and maintenance mode

multiple devices or its depending devices in maintenance mode at a time.

maintenance mode of a device alerts generated in that device will store in a database or not.

How to create a Landscape

changes to the one click console will store in a file or in a database?

connectivity is physically exist or not between devices.

Functionality of both AlertMapfile and Event Display File

Create customised attribute and its functionality

snmp commands in ca spectrum

change the one click console login page logo

Looking for examples of monitoring voice on cisco routers for failure - not just call failure.

To add a filed called Test description in alarm details of SMP Test host

How to do pairwise trap configuration in spectrum

Dynamically modify the alarm view

Syslog events generate alarms but there is not an event to automatically clear them. How can SPECTRUM automatically clear an alarm after a specified period of time?

_____________________________________________
From: Dempsey, Declan

To: Dempsey, Declan <Declan.Dempsey@ca.com>
Subject: NOVEMBER Published Video tutorials / Tech docs / Technical tips / Posts to CA Spectrum Community board

Hello all,

Quickly search through the post for keywords using <ctrl> f

Techdocs:

Traps sent from SystemEdge sendtrap utility not processed in CA Spectrum
Traps sent from SystemEdge sendtrap utility not processed in Spectrum
Last Update: 2017-11-29 Size: 83 kb Type: Knowledge Base Articles ID: TEC1681928

Where is the definition for event 0x1133a?
- Have an event 0x1133a and want to know where the definition is for this - Release: - OS: Solaris 10
Last Update: 2017-11-29 Size: 83 kb Type: Knowledge Base Articles ID: TEC1318853

modelinggateway export negative value for "0x11990" attribute. Why?
Running modelinggateway to export the port attribute "0x11990", in the xml output sometime the field contains a negative value. Why?
Last Update: 2017-11-29 Size: 83 kb Type: Knowledge Base Articles ID: TEC1499957

CA Spectrum Install fails on Linux RHEL 7.4 with Java error: ExceptionInInitializerError
Red Hat 7.4 (Maipo) I try to upgrade to 10.2.2 and I have the following error: Launching installer... Invocation of this Java Application has caused an ExceptionInInitializerError. This application will now exit. (LAX)
Last Update: 2017-11-29 Size: 83 kb Type: Knowledge Base Articles ID: TEC1567874

Is Spectrum support on version of Red Hat 7?
Spectrum support on version of Red Hat 7
Last Update: 2017-11-28 Size: 83 kb Type: Knowledge Base Articles ID: TEC1551526

OneClick server Memory Usage on Spectrum release 10.2.1
tomcat error: java.lang.OutOfMemoryError: GC overhead limit exceeded Exception in thread "Connect Thread host=69carm01 port=14002 orb=3b41c447" java.lang.OutOfMemoryError: GC overhead limit exceeded
Last Update: 2017-11-28 Size: 83 kb Type: Knowledge Base Articles ID: TEC1812515

MIB import fails when MIB contains more than one MIB definition
The MIB import fails when MIB contains more than one MIB definition, make sure to split the bundle
Last Update: 2017-11-24 Size: 83 kb Type: Knowledge Base Articles ID: TEC578904

Why are our VPCs not being discovered?
Spectrum not discovering or modeling VPC domains.
Last Update: 2017-11-23 Size: 83 kb Type: Knowledge Base Articles ID: TEC1956625

How do I clear an alarm that is not user clearable?
"Critical","Nov 2, 2017 3:14:53 AM EDT","Fault Isolation","","","FaultIsolation","Yes", "UNRESOLVED FAULT DETECTED","xxxxx (0xx00000)","FaultIsolation"
Last Update: 2017-11-22 Size: 83 kb Type: Knowledge Base Articles ID: TEC1928453

CLIENT APP NOT RESPONDING TO UPDATES
Alarm questions: 1. What exactly causes this alarm to be generated? 2. What exactly causes this alarm to be cleared? 3. What is the impact of this alarm? I don't see a discrepancy in alarms from the affected OC Server.
Last Update: 2017-11-22 Size: 83 kb Type: Knowledge Base Articles ID: TEC1991578

Found "Error while getting the vCenter from Spectrum" in Tomcat log
Nimsoft virtualization entities got the response, 10.02.01.PTF_10.2.165
Last Update: 2017-11-22 Size: 83 kb Type: Knowledge Base Articles ID: TEC1095979

How to fix Process Rulesets invalidly applied to some Models
Process RuleSet invalidly applied on GC models
Last Update: 2017-11-22 Size: 83 kb Type: Knowledge Base Articles ID: TEC1902076

Where can I find a list of all the video, tech docs and community posts created in the last month OCTOBER for Spectrum?
List of all the video, tech docs and community posts created in the last month for Spectrum
Last Update: 2017-11-21 Size: 83 kb Type: Knowledge Base Articles ID: TEC1111387

CA Spectrum WebClient "Export" icon is broken in the Alarms window.
The only function on export that is working in the WebClient is the Print.
Last Update: 2017-11-17 Size: 83 kb Type: Knowledge Base Articles ID: TEC1248244

SNMPv2 Trap Based Discovery does not work in CA Spectrum
Devices that send v2 traps to Spectrum are not automatically modeled or discovered even though the Unmanaged Trap Discovery is enabled.
Last Update: 2017-11-17 Size: 83 kb Type: Knowledge Base Articles ID: TEC1613954

UIM model outage is not computed in the availability report
Availability report does not have UIM model's outages
Last Update: 2017-11-16 Size: 83 kb Type: Knowledge Base Articles ID: TEC1890103

How do i get email to work with Spectrum Report Manager?
"address error. [CrystalEnterprise.Smtp]: [] "
Last Update: 2017-11-16 Size: 83 kb Type: Knowledge Base Articles ID: TEC1622634

Does VCAIM work with vSphere 6.5 Integration in Spectrum?
what is the compatibility matrix for VCAIM and vSphere?
Last Update: 2017-11-16 Size: 83 kb Type: Knowledge Base Articles ID: TEC1528171

Why is my Archive Manager not connecting after a Solaris security update.
Unable to contact the CORBA Naming Service. ERROR TRACE at CsCorbaMgr.cc(1254): Failed to connect to CORBA Naming Service on corbaloc:::14006/NameService, will retry in 5 seconds.
Last Update: 2017-11-14 Size: 83 kb Type: Knowledge Base Articles ID: TEC1903909

OneClick-Console "Heartbeat" is affected when enable Apache ModSecurity Firewall
spectrum oneclick console red frame heartbeat logic fails when apache modsecurity is enabled
Last Update: 2017-11-14 Size: 83 kb Type: Knowledge Base Articles ID: TEC1621063

How to run Apache ModSecurity firewall without system privileges on Windows OC-server
reconfiguration for apache webserver install without system administrator privilege rights for securing webservices instances at OS level
Last Update: 2017-11-14 Size: 83 kb Type: Knowledge Base Articles ID: TEC1884381

We are getting a false Getting LINK AGGREGATION CONDITION IS CRITICAL alert after upgrading to 10.2.1
I can see and check on router and spectrum also both port of Lag are working fine but I don't know why alert is getting created.
Last Update: 2017-11-14 Size: 83 kb Type: Knowledge Base Articles ID: TEC1873976

When the mail server change, what Spectrum settings should be modified for SANM and OneClick Server?
Spectrum has separate email related configurations for SANM and OneClick Sever. This document describes each mail configuration.
Last Update: 2017-11-14 Size: 83 kb Type: Knowledge Base Articles ID: TEC1421037

Error SPC-NCM-20007 is received when doing a device configuration capture in NCM
The following error on Cisco Nexus devices is seen: SPC-NCM-20007: Capture Running Script Returned Error [252]: Login Error: Use of uninitialized value in concatenation (.) or string at C:\Windows\TEMP\script_24 line 110.
Last Update: 2017-11-14 Size: 83 kb Type: Knowledge Base Articles ID: TEC1895895

Service Manager is not correctly reflecting the condition of resources.
When the service state changes, no alert is created as expected.
Last Update: 2017-11-13 Size: 83 kb Type: Knowledge Base Articles ID: TEC1164931

links to Access Points, incorrectly show NetworkLinkType=UnknownLink.
links generated by the WLC module, are not picked up by policy manager, checking for connected ports, via the attribute NetworkLinkType.
Last Update: 2017-11-10 Size: 83 kb Type: Knowledge Base Articles ID: TEC1083762

How to rebuild the Spectrum Report Manager reporting database from scratch
This document explains how to rebuild the Spectrum Report Manager reporting database from scratch
Last Update: 2017-11-10 Size: 83 kb Type: Knowledge Base Articles ID: TEC1779362

CA Spectrum 10.2.1 and above supports modeling SNMPv3 devices with duplicate EngineID
Prevously when discovering devices with SNMPv3 Spectrum checks the EngineID of the device and if that EngineID already exists on another device Spectrum will not discover the new device. Now Spectrum will discover the device.
Last Update: 2017-11-09 Size: 83 kb Type: Knowledge Base Articles ID: TEC1760995

How to configure the CA Spectrum Secure Domain Connector (SDC) to bind to individual IP addresses on the same host so you can run multiple instances of SDC on the same machine.
This update allows for traffic to be directed on specific IPs. This case is to enhance/change SDC so that it can be configured to bind to a specific IP which will allow for multiple SDC to run on the same box.

Last Update: 2017-11-09 Size: 83 kb Type: Knowledge Base Articles ID: TEC1040034

We are seeing a lot of SNMP TRACE messages in the VNM.OUT
SNMP TRACE at CsHPSERequestSender.cc(637): CsHPSERequestSender::DoTask(): Send request failed.
Last Update: 2017-11-09 Size: 83 kb Type: Knowledge Base Articles ID: TEC1240984

Can I import Secure Domain Manager Config via CLI?
Import action from OC GUI under the Landscape - Secure Domain Manager - Configuration - Import the new Secure Domain Manager Configuration menu. Is there any action code which we could use?
Last Update: 2017-11-09 Size: 83 kb Type: Knowledge Base Articles ID: TEC1192389

How to export all spectrum events
I'm looking to find a way to set up a export of all spectrum events for every poller via CLI.
Last Update: 2017-11-09 Size: 83 kb Type: Knowledge Base Articles ID: TEC1620962

Multi-Tenant problem - Security String does not hide containers of other tenants in the universe topology.
Users without the required security string, can see containers in the topology they should not.
Last Update: 2017-11-08 Size: 83 kb Type: Knowledge Base Articles ID: TEC1074248

migrate reports from DEV to PROD
if we create reports in our dev environment (approximately 250 reports) can we export those reports to our production environment without having to "recreate" them in the production jasper system?
Last Update: 2017-11-07 Size: 83 kb Type: Knowledge Base Articles ID: TEC1442147

Report Manager event processing failed, with Data truncation errors: Data too long for column 'event_msg'.
(ERROR) - Failed to insert event into event table. SQL Exception code: 1406 SQL Exception message: Data truncation: Data too long for column 'event_msg' at row 1.. Database ERROR processing events for domain ***. Will not poll domain
Last Update: 2017-11-07 Size: 83 kb Type: Knowledge Base Articles ID: TEC1838737

Running modelinggateway to export the services customer is getting a Modeling Gateway export exception: java.lang.NullPointerException
Modeling Gateway export exception: java.lang.NullPointerException trying to export the services.
Last Update: 2017-11-06 Size: 83 kb Type: Knowledge Base Articles ID: TEC1817424

Why do I get an error when launching the OneClick console "JAR resources in JNLP file, are not signed by same certificate"?
OneClick console will not launch.
Last Update: 2017-11-06 Size: 83 kb Type: Knowledge Base Articles ID: TEC1461741

NCM "Startup and running configurations are different" alarm
Noticed that the Startup and Running Configurations are different minor alarm is triggered by a scenario where after a Cisco device reboot, the running config rearranges a few lines and triggers the alarm. Is there a trick to make NCM ignore this scenario
Last Update: 2017-11-03 Size: 83 kb Type: Knowledge Base Articles ID: TEC1289668

Does Spectrum SNMP Polling support TCP? If yes, how can we enable SNMP polling over TCP in Spectrum?
We would need to find out if SNMP polling could be done through TCP
Last Update: 2017-11-03 Size: 83 kb Type: Knowledge Base Articles ID: TEC1348367

SPC-SDN-5: Error Saving to Database:Modeling is in progress. Integration cannot be disabled now..
When the customer tries to disable the VNA integration they receive the following error: SPC-SDN-5: Error Saving to Database:Modeling is in progress. Integration cannot be disabled now..
Last Update: 2017-11-01 Size: 83 kb Type: Knowledge Base Articles ID: TEC1637497

Under SDN Manager Switches do not show in the Fabric of the default domain
We have configured the VNA integration. But no switch models are showing up under the Fabric model in OneClick
Last Update: 2017-11-01 Size: 83 kb Type: Knowledge Base Articles ID: TEC1416874

How to change the Hostname and/or IP Address of a CA SPECTRUM 10.x SpectroSERVER or OneClick Web Server
What are the requirements for changing the Hostname or IP Address of a CA SPECTRUM 10.x SpectroSERVER or OneClick server
Last Update: 2017-11-01 Size: 83 kb Type: Knowledge Base Articles ID: TEC1311648

How to change the Hostname or IP Address on a SpectroSERVER or OneClick Server in Spectrum 9.3.x and 9.4.x?
Requirements for changing the Hostname or IP Address of a SpectroSERVER or OneClick Server
Last Update: 2017-11-01 Size: 83 kb Type: Knowledge Base Articles ID: TEC1233986

How can the CA Spectrum OneClick client be forced to use either the 32bit or 64bit java jre when both 32bit and 64 bit java are installed?
When a client machine has both 32 bit and 64 bit java jre installed, how can OneClick be forced to use one or the other?
Last Update: 2017-11-01 Size: 83 kb Type: Knowledge Base Articles ID: TEC1403192

CA Spectrum Alcatel Device Certification Updates for 10.2.1 and 10.2.2 include MPLS VPN and PSS enhancements.
Alcatel certifacation was created for Spectrum
Last Update: 2017-11-01 Size: 83 kb Type: Knowledge Base Articles ID: TEC1951096

CA Spectrum Compatibility Matrix
Last Update: 2017-11-01 Size: 11 kb Type: Product Status

CA Spectrum Fix Strategy
Last Update: 2017-11-01 Size: 8 kb Type: Product Status

Technical tips / Posts to CA Spectrum Community board:

Title

Views

Replies

Event View Sorting Order in OneClick3New

MySQL user and password not to be plain text2New

Upload script error

Spectrum unassignment mails

Historical events in Ca Spectrum

Generic Clear in CA Spectrum

Deduplication in CA Spectrum

Add option to monitor TMM Memory on F5 Devices seperately0New

Monitoring File System on server

Able to customized BI dashboard reports with desired input filters2New

Southbound Gateway and models with duplicate IPs

Reminder: CA Spectrum Product Survey

Integrating CA Spectrum and CA VNA - Unable to render topology for CISCO ACI

CA World 17 Session Presentations Posted!!!

Shared by Jeremy_Rossbach

Scripting export de données DB

Using Model Attributes in SD-Spectrum Integration1New

WIPIPE- MIB - Polling

CA Spectrum Schedules

Spectrum & CA SD Integration | Auto Close

Spectrum & CA Sd integration

How to Fastrack Massive Data Migration to Amazon S3

Add or remove columns

UIM Spectrum integration

Schedules in CA Spectrum

How to get a list of "Management Lost Impact" suppressed alarms for an specific critical alarm via REST api?

API - Retrieve firmware version of all devices

CA Spectrum Product Survey

I want configure a alarm notifier

CA Spectrum (10.2.1) alarm does not appear in the alarm count column

WMI support on Spectrum1New

BSI Integration with other CA datasources

SRM reports - multiple Global Collections, multiple SRM servers

Spectrum DSS Windows Installation

Alert on System Uptime

Landscape initialization- Spectroserver

171

Submit Service desk ticket does not appears on options list

Hide Tab in OneClick Web browser1New

How to hide tab on OneClick Web browser

Event procedure for instanced attribute

How to Filter reports in Jasper for a specific global collection of Devices

askCA for CA Spectrum

74

Appears in 1 other place

CPU monitor issue

Schedule Snooze time with Calendar for Spectrum Alarms4New

How to get a list of "Management Lost Impact" suppressed alarms for an specific critical alarm via REST api?

How to generate "chassis contact lost" alarms in spectrum from past 45days.

300 Day Threshold

130

CA SystemEDGE+AIM in maintenance mode0New

Secure Domain Connector Alarm Suppression1New

SANM Email variations

Spectrum One Click ibd files

182

Maint Mode scheduled

New Video | CA Spectrum 10.2.2 - What's New

Spectrum previously-saved good database not present

Cisco ASR 1000 and NX 3500 are GnSNMP

Jasper 6.3 and Spectrum 10.2.2 on Linux - confused

Unable to Start Spectrum due to Spectrum database not gracefully closed.

122

Dynamically setting VMWare Data Store monitoring yes/no via VC AIM in Spectrum

What you may have missed - October 2017

askCA (AKA Office Hours) for CA Performance Management

551

Distributed Install for Secure Domain Connectors5New

Cisco Meraki multi-tenant monitoring

MPLS Transport Manger discovery Not happening

Spectrum backup alarm

101

What about IP Routing Manager

Spectrum and lldp/cdp

107

Alarm Filter - Please add regex option7New

Effect of DST change on Spectrum Maintenance Schedules

How to monitor different CPU Threshold values on a single device

After Self Certification -Not getting serial number for the device

137

Submit Your Customer Mosaic Video

626

Override sysName?

Alarms and Events in CA Spectrum

119

Automatically update event and alarm format edits across all OneClick servers18New

136

Automate sheduled maintenance mode for devices in Global Collection

Support Additional Tests in Spectrum SPM2New

Load Firmware Task - Disallowed tab

[RESCHEDULED] Learn more about CA Spectrum 10.2.2

857

End of Support for RHEL 5.x

Appears in 1 other place

Title

Views

Replies

MPLS Link Monitoring

SSdbload: The -load flag may not be used with -catalog or -models.

182

Spectro Server is not running

235

Nexus 7k Device certification6New

145

Trap Source is coming as <IP_ADD>.<PORT>

115

restrict rest access

Spectrum GIS to Google Earth

OneClick: Ability to search by "System Object ID" in the locator tab7New

ESX Host and Guest Relationship

How to start ArchMgr in linux using command

Error opening the ArchMgr database.

371

Not able to stop spectro server

147

Do you know if it’s possible to set a policy on a container that would not let any of the models alarm in that container?

161

Test host Alarm is not showing the attribute value

Cisco 9300 series device certification3New

108

Certification for Cisco 9300 switches

Testing Secondary SS Server

110

System Description in Device List

How to know when is my CA license expiring

108

Spectrum GIS and IE or FireFox

114

EEM faultback configuration (local SPECTRUM users)4New

Configure Backup on Primary server

Log Rotation for Spectrum Notifier logs4New

How to get daily utilization reports for each link on eHealth

Not able to see the status of secondary server in oneclick console.

329

Spectrum 10.2.2 -UIM 8.5.1 Integration

215

DOWNLOAD NOW! SDxCentral Next-Gen SDx Assurance Report

Appears in 1 other place

Spectrum Customization?

Deleting an Alarm Troubleshooter created in the past?

Trying to load SSDB on secondary

173

NCM - RANCID Integration

IP Security Camera Icon1New

sending a snmp traps from managed devices

Monitoring of Microft Cloud machines in CA Spectrum.

128

While installing secondary server we need to give the primary server name in the MLS field

Attribute to identify device models with 0 connections or live links?

With regards to device Cisco 1941 router - sys oid 1.3.6.1.4.1.9.1.1047

while installing ca spectrum i am getting error

maintenance mode based on its hostname

Search device in Spectrum Web Client3New

GC Alarm Assignments

114

Webcast Recap: Learn More about Spectrum 10.2.2

Cisco Integrated Management Controller(CIMC)1New

How to install primary and secondary spectroservers

Discover/Add Devices with SNMPv3 fails - Missing Parameters (in sniffer file)

125

December 2017 Webcast Replay - Learn More about Spectrum 10.2.2

158

How to determine Number of Events/sec for Spectrum Sizing

NSX Monitoring with Spectrum

Suppressed Alarms

157

Force Sync UIM Virtualization Manger

CA PM and CA Spectrum Roadmap Session – December 19th 10:00PM ET

171

CA PM and CA Spectrum Roadmap Session – December 19th 11:00AM ET

1194

as400

How to populate the data dynamically in customized columns.

w to import MIB's into spectrum and Post import procedure.

• Differences between hibernation mode and maintenance mode

multiple devices or its depending devices in maintenance mode at a time.

maintenance mode of a device alerts generated in that device will store in a database or not.

How to create a Landscape

changes to the one click console will store in a file or in a database?

connectivity is physically exist or not between devices.

Functionality of both AlertMapfile and Event Display File

Create customised attribute and its functionality

snmp commands in ca spectrum

change the one click console login page logo

Looking for examples of monitoring voice on cisco routers for failure - not just call failure.

To add a filed called Test description in alarm details of SMP Test host

How to do pairwise trap configuration in spectrum

Dynamically modify the alarm view

CA Spectrum 10.2.2 - Now GA!

NOVEMBER Published Video tutorials / Tech docs / Technical tips / Posts to CA Spectrum Community board

Hello all,

Quickly search through the post for keywords using <ctrl> f

Techdocs:

How can CA Spectrum be used to monitor and alarm on individual CPU and memory for devices?
CA Spectrum monitors aggregate CPU and memory out of the box. How can the individual CPU and/or memory instances be monitored individually? How do the settings in the /SS/CsVendor/Cabletron/EventDisp work?
Last Update: 2017-10-31 Size: 83 kb Type: Knowledge Base Articles ID: TEC1622806

What is the procedure to install patch on CA Spectrum?
Need patch install instructions to apply on the Spectrum Servers
Last Update: 2017-10-31 Size: 83 kb Type: Knowledge Base Articles ID: TEC1902723

Is there a way to pass the Entity Name in the CISCO-ENTITY-MIB Traps to help identify the offending module?
The Cisco-Entity-MIB traps issued by Cisco does not contain the Entity Name of the entity that issued the trap. Is there anyway to add this information into the Alert in Spectrum?
Last Update: 2017-10-30 Size: 83 kb Type: Knowledge Base Articles ID: TEC1558053

Does CA Spectrum Multicast Manager support MultiProtocol Label Switching – Transport Profile (MPLS-TP)?
This is a techdoc to explain what MPLS technologies CA Spectrum supports.
Last Update: 2017-10-30 Size: 83 kb Type: Knowledge Base Articles ID: TEC1014262

Unable to view hyperlink in alarm detail tab for normal users
For a normal user how to get view policy violations permission
Last Update: 2017-10-30 Size: 83 kb Type: Knowledge Base Articles ID: TEC1427967

JasperReports page is not rendered correctly using Internet Explorer
JasperReports Server (Jaspersoft) page is not rendered correctly using Internet Explorer 11 but it is shown properly using Google Chrome or Mozilla Firefox.
Last Update: 2017-10-27 Size: 83 kb Type: Knowledge Base Articles ID: TEC1942847

What are my options for backing up for the Secondary SpectroSERVER?
Backing up for the Secondary SpectroSERVER
Last Update: 2017-10-26 Size: 83 kb Type: Knowledge Base Articles ID: TEC1261795

What do I do with an "SRM has not finished starting" error using JasperSOFT with Spectrum?
no errors seen on Spectrum Report Manager tomcat log and mySQL is working okay.
Last Update: 2017-10-25 Size: 83 kb Type: Knowledge Base Articles ID: TEC1302027

Why does my upgrade exit with errors "file too short " and "** Error: Unable to interpret installation command?
errors in preinstall log show "sed: error while loading shared libraries: /opt/CA/Spectrum/lib/libpcre.so.1: file too short "
Last Update: 2017-10-25 Size: 83 kb Type: Knowledge Base Articles ID: TEC1804106

Unexpected behavior when scheduling reports on CABI 6.3
When trying to schedule an execution of any report, you receive an error when finishing the schedule configuration. The schedule was saved but we can´t see it in the scheduled jobs list. The scheduled job works but we can´t edit/delete it.
Last Update: 2017-10-24 Size: 83 kb Type: Knowledge Base Articles ID: TEC1027255

Event rate rule on 0x0010D35
I want to make a new alert to see bouncing routers. If we could do an event rate alert that would do 4 poll failures inside of 2 hours and then create a new alert that would indicate router instability.
Last Update: 2017-10-24 Size: 83 kb Type: Knowledge Base Articles ID: TEC1919125

Unable to see the events under events tab in Component detail pane.
Unable to see the events under Events tab and getting SPC-OCC-10298:An error occurred obtaining events from server : NO_USER.
Last Update: 2017-10-20 Size: 83 kb Type: Knowledge Base Articles ID: TEC1521121

duplicate model alarms in Spectrum's Virtual Host Manager (VHM).
Duplicate model detected or Duplicate IP with different MAC detected.
Last Update: 2017-10-20 Size: 83 kb Type: Knowledge Base Articles ID: TEC1616937

Warning: World-writable config file '/opt/CA/spectrum/mysql/my-spectrum.cnf' is ignored
Archive Manager will not start. We also noticed following error in the MYSQL.OUT file Warning: World-writable config file '/opt/CA/spectrum/mysql/my-spectrum.cnf' is ignored
Last Update: 2017-10-19 Size: 83 kb Type: Knowledge Base Articles ID: TEC1585108

How can I stop connections being automatically discovered when modelling devices?
stop connections being automatically discovered
Last Update: 2017-10-19 Size: 83 kb Type: Knowledge Base Articles ID: TEC1424827

Is it possible using event discriminators to have an existing alarm updated to change from the current severity for example major to a new severity of critical?
using event discriminators to have an existing alarm updated to change from the current severity
Last Update: 2017-10-19 Size: 83 kb Type: Knowledge Base Articles ID: TEC1274573

In OneClick when I right click a device and select telnet or SSH can I change where this communication is initiated from?
When I right click a device and select telnet or SSH can I change where this communication is initiated from
Last Update: 2017-10-19 Size: 83 kb Type: Knowledge Base Articles ID: TEC1602257

Im trying to install Spectrum on Linux and getting the following error what am I doing wrong: Bash: setuplin.exe: command not found
Setup error when not using correct coomand
Last Update: 2017-10-19 Size: 83 kb Type: Knowledge Base Articles ID: TEC1209482

How to Setup and Configure MySQL Workbench to work with Database on Spectrum
I would like to know how to configure the workbench from MySQL to query tables on Ca spectrum and CAPM.
Last Update: 2017-10-19 Size: 83 kb Type: Knowledge Base Articles ID: TEC1014331

How do I create custom reports with Jaspersoft on Spectrum 10.1.1?
creating custom reports with JasperStudio.
Last Update: 2017-10-18 Size: 83 kb Type: Knowledge Base Articles ID: TEC1162684

Is Spectrum vulnerable to CVE-2017-12621 vulnerability?
This article answers question whether Spectrum is affected by CVE-2017-12621 vulnerability.
Last Update: 2017-10-17 Size: 83 kb Type: Knowledge Base Articles ID: TEC1384476

Can not start Tomcat
Got below error message whenever starting Tomcat on OneClick: Starting Tomcat Error obtaining install ticket for TOMCAT Processd error attempting to start TOMCAT install ticket
Last Update: 2017-10-16 Size: 83 kb Type: Knowledge Base Articles ID: TEC1198856

CA Spectrum Serivce Manager dasboard missing
Cannot get to Service Dashboard to monitor services.
Last Update: 2017-10-14 Size: 83 kb Type: Knowledge Base Articles ID: TEC1457897

MySQL Connector/ODBC Test fails while configuring the Ad Hoc Report ODBC driver
Since upgraded to CA Spectrum 10.x the Ad Hoc report is no longer working. This is the MySQL ODBC test result: Connection Failed: [HY000] [MySQL][ODBC 5.1 Driver]Host '' is not allowed to this MySQL server
Last Update: 2017-10-13 Size: 83 kb Type: Knowledge Base Articles ID: TEC1556623

Secondary SpectroSERVER crash when using custom vendor name in the $SPECROOT/custom/Events folder.
This is a techdoc that mentions that a Secondary SpectroSERVER will crash when using a custom vendor name in the custom directory, but the crash is not seen on the Primary with the same vendor name.
Last Update: 2017-10-13 Size: 83 kb Type: Knowledge Base Articles ID: TEC1930626

Spectrum OneClick custom splash screen does not work when OneClick is integrated with EEM or CAC
When Spectrum OneClick is configured to use a custom splash screen using the custom-branding-config.xml file and is also integrated with EEM or CAC, the custom splash screen is not seen when a user logs into OneClick.
Last Update: 2017-10-12 Size: 83 kb Type: Knowledge Base Articles ID: TEC1141418

How to Set Up Fault Tolerant SpectroSERVERs
Fault Tolerance configuration is a redundancy configuration. It consists of Primary and Secondary SpectroSERVER. In case of the Primary SpectroSERVER down, OneClick Server switches to the Secondary SpectroSERVER automatically.
Last Update: 2017-10-12 Size: 83 kb Type: Knowledge Base Articles ID: TEC515953

Considerations when using SDM SDC for communicatication between devices in a secure zone and Spectroserver
using SDM SDC for communicatication
Last Update: 2017-10-11 Size: 83 kb Type: Knowledge Base Articles ID: TEC1174063

Run reports on Spectrum User activity events
How can I generate a report on OneClick User activity, such as who deleted a model or when an alarm was cleared?
Last Update: 2017-10-11 Size: 83 kb Type: Knowledge Base Articles ID: TEC1556205

Cannot log into OneClick after Tomcat restart
Tomcat startup is delayed 1-2 hours. (SLM_STAT_EVENT) - HUJob.waitForConnection (0x4b0000): rechecking Archive Man connection every 1 minute(s) messages seen in the logs
Last Update: 2017-10-11 Size: 83 kb Type: Knowledge Base Articles ID: TEC1812458

Is there an Internal SysObjectID attribute to perform efficient Locater searches without using SNMP?
I am performing edits to Device Certification within OneClick and I would like to query SysObjectID without taxing my network with SNMP traffic. Is this possible?
Last Update: 2017-10-11 Size: 83 kb Type: Knowledge Base Articles ID: TEC1464993

InterfaceAssets: unable to get port list for device doesn't contains interfaces
Sep 7, 2016 4:20:48 PM - InterfaceAssets: unable to get port list for device doesn't contains interfaces for 0x3409626 These messages are filling up the Tomcat log
Last Update: 2017-10-11 Size: 83 kb Type: Knowledge Base Articles ID: TEC1461739

SpectroSERVER will not finish starting
SpectroSERVER will load a database file and will try to start. Seems to hang on "Model Activiation". Spectrum version 10.1.1
Last Update: 2017-10-11 Size: 83 kb Type: Knowledge Base Articles ID: TEC1479194

Change in EEM servers prevents OneClick user login
OneClick login prompt just hangs after change in EEM server hostname. Tomcat log shows Connection Refused errors
Last Update: 2017-10-11 Size: 83 kb Type: Knowledge Base Articles ID: TEC1389348

Conflicting Rulesets Detected
We have recently been receiving large numbers of these alerts after upgrading to Spectrum 10.2
Last Update: 2017-10-11 Size: 83 kb Type: Knowledge Base Articles ID: TEC1333894

WebClient doesn't display alarms for read only clients
Spectrum 10.1.2 WebClient doesn't display active alarms if the user is RO (Read Only). Works OK for Administrator Users.
Last Update: 2017-10-11 Size: 83 kb Type: Knowledge Base Articles ID: TEC1156577

oneclick update event and alarm files via command line
Is there is a way to reload event files instead of using "reload" button on VNM model or restarting SpectroSERVER
Last Update: 2017-10-11 Size: 83 kb Type: Knowledge Base Articles ID: TEC1780922

how is possible to destroy/delete several models in bulk without impacting on SpectroSERVER?
Customer has several models from type SharedMediaLink that need to be destroyed from SSdb. Via OC and vnmsh CLI command when the destroy process is started SS starts to use high CPU and cannot be clearly shutdown.
Last Update: 2017-10-10 Size: 83 kb Type: Knowledge Base Articles ID: TEC1307373

List devices in compliance w/ NCM policy.
I need a way to get a list of the devices that are in compliance with a specific NCM policy. I know how to find the devices that are not in compliance. I want to know if there is a way to find the devices that are in compliance with the NCM policy.
Last Update: 2017-10-10 Size: 82 kb Type: Knowledge Base Articles ID: TEC1441688

VPN tunnel monitoring for non-Certified Checkpoint devices
We are looking to configure VPN tunnel monitoring on our Checkpoint physical and virtual firewalls. We are running Spectrum 10.1
Last Update: 2017-10-10 Size: 83 kb Type: Knowledge Base Articles ID: TEC1285026

Uninstall Spectrum via command line - Linux/Solaris OS
I need to uninstall the current Spectrum software using a SILENT method. The only documentation that exists for the Uninstallation process is using the GUI... but we are unable to run the GUI on Linux RHEL in our environment.
Last Update: 2017-10-10 Size: 83 kb Type: Knowledge Base Articles ID: TEC1165415

EventDisp errors in VNM.OUT
Following upgrade to 10.2.1 we receive errors when updating Event Configuration or if Event error logging is enabled
Last Update: 2017-10-10 Size: 83 kb Type: Knowledge Base Articles ID: TEC1515256

Installer Won't Launch
after the UI launches and I make any selection from the UI, I get the following error in the command line session: Launching installer... JRE libraries are missing or not compatible.... Exiting....
Last Update: 2017-10-10 Size: 83 kb Type: Knowledge Base Articles ID: TEC1034421

cant stop Server: Operation not permitted
We have Spectrum 10.2 installed on window server 2012.We are not able to stop SS/ArcMgr From Spectrum Control Panel and getting below error while stopping: SPC-OCP-10045: Operation not permitted
Last Update: 2017-10-10 Size: 83 kb Type: Knowledge Base Articles ID: TEC1437234

CORBA DOES_NOT_EXIST exception found in Tomcat log
After Initializing SRM DB, polling event data from DDM on a landscape is taking a very long time
Last Update: 2017-10-10 Size: 83 kb Type: Knowledge Base Articles ID: TEC1400827

CAPKI Errors when starting SpectroServer
When starting or stopping the SpectroServer, the following errors are displayed to the linux console:64/lib/libcapki.so: cannot open shared object file: Permission denied Permissions look OK on these files, and the Server still runs OK
Last Update: 2017-10-10 Size: 83 kb Type: Knowledge Base Articles ID: TEC1226397

SPM severity change
Is there a simple way to change SPM test alarm from Major to Critical ? we have over 2000 tests on One test host - would like to be able to change all tests to Critical alarm
Last Update: 2017-10-10 Size: 83 kb Type: Knowledge Base Articles ID: TEC1359515

Could the seconds part in time data be excluded when generating reports from Jasper Server?
We have a requirement to remove seconds in time data from being displayed in the Jasper Reports. Could this be done?
Last Update: 2017-10-10 Size: 83 kb Type: Knowledge Base Articles ID: TEC1219147

Error adding device to global collection "The model does not exist"
Error adding device to global collection in Spectrum, which represents an ip domain in PM.
Last Update: 2017-10-06 Size: 83 kb Type: Knowledge Base Articles ID: TEC1066753

What is the impact in Spectrum of disabling mibs on Cisco devices affected by the SNMP Remote Code Execution Vulnerabilities in Cisco IOS and IOS XE Software
This document discusses the impact in Spectrum of disabling mibs on Cisco devices affected by the SNMP Remote Code Execution Vulnerabilities in Cisco IOS and IOS XE Software
Last Update: 2017-10-06 Size: 83 kb Type: Knowledge Base Articles ID: TEC1718187

How to configure JasperReports 6.3 server to send emails.
When scheduling reports, you may need to send them by email. This article explains how to configure the mail destination server in JasperReports 6.3.
Last Update: 2017-10-05 Size: 83 kb Type: Knowledge Base Articles ID: TEC1670644

Jasper reports error out when copied and run from a different folder
Jasper report errors out the below when run from a copied location and not from the default path: net.sf.jasperreports.engine.JRRuntimeException: net.sf.jasperreports.engine.JRException: Byte data not found at: /capability/resources/images/spectrum.jpg.
Last Update: 2017-10-03 Size: 83 kb Type: Knowledge Base Articles ID: TEC1765565

PerfCollector outputs "...signer information does not match signer information of other classes..." and does not capture the data
While running PerfCollector the output "...signer information does not match signer information of other classes..." is observed. Later the results.tar.gz file created does not contain the required data
Last Update: 2017-10-02 Size: 83 kb Type: Knowledge Base Articles ID: TEC1705792

Unified CABI / Jaspersoft 6.3 java exception "Error filling report Arguments.." running Asset Details report
Running the Asset Details report from the Library report, customer is getting "The server has encountered an error. Please excuse the inconvenience." with an exception com.jaspersoft.jasperserver.api.JSException: Error filling report Arguments.
Last Update: 2017-10-02 Size: 83 kb Type: Knowledge Base Articles ID: TEC1409395

Technical tips / Posts to CA Spectrum Community board:

Title

Views

Replies

358

Is the FORTINET-FORTISWITCH-MIB going to be added to the CA Spectrum master catalog soon?

Is it possible (or adviseable) to edit the default toolbar in the OneClick java client?

How to view users created logs in Spectrum administration under client log.

Get Your NetOps on at #CAWORLD '17!!

Welcome to the Spectrum Community

Report Manager additional column in reporting database

cannot generate the alarm count report from Jasper

Custom triggers in Ca spectrum

Spectrum Events queries

Security String auto-setting option for MPLS, VPNs, QoS etc component models0New

Hardware for SPECTRUM 10.2+ on RHEL 7?

SPEC 10.2.0.0.245 - Custom mapped attributes higher than 0xfff0009f not shown in tools

Tech Tip: Cannot ping the device from OneClick console but can ping from command prompt on SpectroServer

Use local Temp directory instead of the system.1New

FULL STACK NETWORK MONITORING TRIAGE

APM - Spectrum table details.

109

How to discover two same ip on single spectroserver

116

Need all stopped responding to polls events from Spectrum

startSS.pl infinite loop

Spectroserver increasing model loaded automatically

249

26 Replies26

Discover two same ip in single spectroserver

104

Archive Manager not starting after reboot

100

NCM Block Policy Export0New

HMAC-SHA support for authentication in SNMP v32New

Cisco WLC Access Point DisAssociate alarm issue

165

Enhancement for Poll Status Results9New

106

Spectrum Aruba Monitoring

SPECTRUM 10.2.1 CRASHED (TERMINATED) ON A MANUEL CLEAR ALARM ACTION ON AN ALARM Of Type Correlation_Domain / Anybody did meet the case?

Equipment firmware version in the Locater tab

Module Down Alarms

[RESTful API] Linking 2 ports together

103

Alarm forwarding Issue Spectrum -UIM Integration

Two passes Global Collection Searches12New

SEPTEMBER Published Video tutorials / Tech docs / Technical tips / Posts to CA Spectrum Community board

Hello all,

Quickly search through the post for keywords using <ctrl> f

Techdocs:

When accessing the OC Web Administration page "Client-Log", the CA Spectrum OneClick webserver, runs into high workload condition.
oc server client log hang memory allocation
Last Update: 2017-09-29 Size: 83 kb Type: Knowledge Base Articles ID: TEC1726718

Cabi reports are failing with Error in File ~tmp00000111111.rpt: Invalid argument for database.
When running a report in CABI BOXI 4.1 we get Error Invalid argument for Database with report coming from Spectrum it only works if the report is failing. Rebooted system one week ago seemed to resolve, it is back again.
Last Update: 2017-09-29 Size: 83 kb Type: Knowledge Base Articles ID: TEC1681203

How to configure CABI 4.1 Webservice to ensure "HTTPS" only communication
CABI Spectrum http https only secure communication setup
Last Update: 2017-09-29 Size: 83 kb Type: Knowledge Base Articles ID: TEC1000514

No Memory usage data for the Virtual Machines
The Virtual Machines running in Hyper V show Memory Usage (%) as 0
Last Update: 2017-09-28 Size: 83 kb Type: Knowledge Base Articles ID: TEC1064138

Unable to install Spectrum on Linux
Unable to install Spectrum - we observe the error "Unable to connect to CA Spectrum Remote Administration Daemon (sradmin)". We can confirm SRAdmin is installed and running on port 46517
Last Update: 2017-09-28 Size: 83 kb Type: Knowledge Base Articles ID: TEC1996195

where is definition for event 0x1133a
- Have an event 0x1133a and want to know where the definition is for this - Release: - OS: Solaris 10
Last Update: 2017-09-28 Size: 83 kb Type: Knowledge Base Articles ID: TEC1318853

With the recent Spectrum versions the event 0x11c0003 no longer generates a critical alarm. Why?
In older Spectrum versions (eg. 9.1) a critical alarm was generated by event 0x11b003. Now OOB the event is not alarmed any more.
Last Update: 2017-09-28 Size: 83 kb Type: Knowledge Base Articles ID: TEC1911051

Cannot ping the device from OneClick console but can ping from command prompt on SpectroServer
ICMPPacketSize; no response found;
Last Update: 2017-09-28 Size: 83 kb Type: Knowledge Base Articles ID: TEC1962247

JasperReports 6.3 - LDAP users cannot login after Re-Deploy
Users are getting sync from spectrum after re-deploy even though LDAP is configured in jasper server.
Last Update: 2017-09-27 Size: 83 kb Type: Knowledge Base Articles ID: TEC1824535

The end link went in the Suppressed State, the event 0x10d18 is observed for the same but Clear Event is not seen when it came out of the suppressed state
We are unable to find event for the end link when it is released from suppressed mode. We could see the event 0x10d18 to know the end link went in suppressed mode
Last Update: 2017-09-27 Size: 83 kb Type: Knowledge Base Articles ID: TEC1556008

Running any Jasper report with graphics causes the report to get stuck loading
Display Graphics in jasper reports causes reports to get hung.
Last Update: 2017-09-27 Size: 83 kb Type: Knowledge Base Articles ID: TEC1756035

Could the reports generated from JasperSoft be sorted, for example, sorted by Name (or) Device Type?
The end requirement is to find out if the columns in a JasperSoft report could be sorted to make viewing the reports even easier
Last Update: 2017-09-27 Size: 83 kb Type: Knowledge Base Articles ID: TEC1327277

How to save scheduled Jasper reports in a different folder/path?
The scheduled Jasper reports needs to be saved in a different folder/path other than the root location
Last Update: 2017-09-27 Size: 83 kb Type: Knowledge Base Articles ID: TEC1294428

How to change the Hostname and/or IP Address of a SpectroSERVER or OneClick Web Server
What are the requirements for changing the Hostname or IP Address of a SpectroSERVER or OneClick server
Last Update: 2017-09-26 Size: 83 kb Type: Knowledge Base Articles ID: TEC1311648

CA Spectrum install/upgrade Best Practices Antivirus Disable.
We are going to upgrade our existing CA Spectrum 10.0 to CA Spectrum v10.2.need some clarification from your side before starting this upgrade activity. Running antivirus services should be disabled during up gradation activity because my costume do not
Last Update: 2017-09-26 Size: 83 kb Type: Knowledge Base Articles ID: TEC1680733

Is there a way to pass the Entity Name in the CISCO-ENTITY-MIB Traps to help identify the offending module?
The Cisco-Entity-MIB traps issued into Spectrum do not contain the Entity Name of the entity that issued the trap.
Last Update: 2017-09-22 Size: 83 kb Type: Knowledge Base Articles ID: TEC1558053

In CA Spectrum, What is the process for migrating from VAIM integration using Virtual Host Manager (VHM) to using UIM for the management of my VMWare devices? I would like to make sure that no duplicate models or alarms are created during the migration.
This is a techdoc to explain how to properly migrate from VAIM with Virtual Host Manager to UIM with VMWare Management.
Last Update: 2017-09-22 Size: 83 kb Type: Knowledge Base Articles ID: TEC1342984

In Spectrum 10.2.1, when I run the report "Top-10 devices and models with the most events" for a group, why does the report show incorrect event counts that are many times more then what is being shown in the “All Devices” report?
This is a techdoc to explain why you may receive differences in event counts from the report "Top-10 devices and models with the most events".
Last Update: 2017-09-22 Size: 83 kb Type: Knowledge Base Articles ID: TEC1917069

JasperReports 6.3 - Availability reports are not showing in sorted order
Availability report are not sorted by availability, it is sorted by model name.
Last Update: 2017-09-22 Size: 83 kb Type: Knowledge Base Articles ID: TEC1399026

Jasper showing duplicate Global Collections
Jasper is showing duplicate global collections in the parameters page of the group reports.
Last Update: 2017-09-22 Size: 83 kb Type: Knowledge Base Articles ID: TEC1675168

Jasper Reports Fail to run in a Linux Environment
java.lang.NoClassDefFoundError: Could not initialize class sun.awt.X11GraphicsEnvironment received when trying to run reports on Jasper 6.3 in a Linux environment.
Last Update: 2017-09-22 Size: 83 kb Type: Knowledge Base Articles ID: TEC1479122

Is Spectrum able to handle SNMPV2c 64bit varbind traps?
Customer will be directing traps from SNMPv2c devices to Spectrum. There is a limitation in the manual about 64bit values in varbinds - because Spectrum actually translates v2 to v1 traps. He wondered if this is uptodate information.
Last Update: 2017-09-22 Size: 83 kb Type: Knowledge Base Articles ID: TEC1239886

How to check if the CA UIM integration is enabled via CLI
query the SSdb to see whether the CA UIM is enabled
Last Update: 2017-09-21 Size: 83 kb Type: Knowledge Base Articles ID: TEC1267492

Datacom - CA Spectrum can't discovery connections (LLDP)
Discover Connections using Discovery Protocols Table (LLDP) don´t work with Switch Datacom Vendor
Last Update: 2017-09-21 Size: 83 kb Type: Knowledge Base Articles ID: TEC1347067

CA Spectrum 10.2.1 and above supports modeling SNMPv3 devices with duplicate EngineID
Prevously when discovering devices with SNMPv3 Spectrum checks the EngineID of the device and if that EngineID already exists on another device Spectrum will not discover the new device. Now Spectrum will discover the device.
Last Update: 2017-09-21 Size: 83 kb Type: Knowledge Base Articles ID: TEC1760995

Interfaces with status Not Present
For interfaces with status "Not Present". If this status refers to interfaces which were existing earlier on the device but removed now. In that case shouldnt there entry be deleted permanently from spectrum interfaces view automatically?
Last Update: 2017-09-20 Size: 83 kb Type: Knowledge Base Articles ID: TEC1684796

Samba: Mutual Authentication Validation Bypass (CVE-2017-11103) and Spectrum
CVE-2017-11103 Samba Vulnerability Spectrum effect authentication
Last Update: 2017-09-20 Size: 83 kb Type: Knowledge Base Articles ID: TEC1983251

Is there an attribute id for the "Device Connected" or "Port Connected" fields.
Customer via Locater would like to create a query to list all devices/interfaces that have the "Device Connected" or "Port Connected" field populated.
Last Update: 2017-09-20 Size: 83 kb Type: Knowledge Base Articles ID: TEC1874586

After upgrade Spectrum to 10.2, getting error cannot log into OneClick
Cannot log into OneClick - getting error SPC-OCC-10257: The user has no privileges in OneClick. Please have a OneClick Administrator verify the user's privileges in the OneClick User's Tab
Last Update: 2017-09-18 Size: 83 kb Type: Knowledge Base Articles ID: TEC1672234

Self Generating Rpt_Segments when managing WLCs and APs
We have a problem where APs are connecting by themselves in fanouts. Even after we exclude these fanouts, they reappear and this is polluting the topology.
Last Update: 2017-09-18 Size: 83 kb Type: Knowledge Base Articles ID: TEC1940898

Memory utilization related to IHIfTablePortPerf
DE276825 Memory Leak around Port Performance code,
Last Update: 2017-09-15 Size: 83 kb Type: Knowledge Base Articles ID: TEC1312138

How to monitor the state of VPN Tunnels in Check Point Firewalls.
Monitoring the state of tunnel in a checkpoint firewall.
Last Update: 2017-09-15 Size: 83 kb Type: Knowledge Base Articles ID: TEC1957373

SpectroSERVER model activation taking a long time due to CsIHVoiceApp activation
The SS takes a long time to activate and model activation shows the CsIHVoiceApp causing a problem.
Last Update: 2017-09-15 Size: 83 kb Type: Knowledge Base Articles ID: TEC1668492

In CA Spectrum exporting Alarm Filters to groups doesn't change the filter for users in that group
When I export an Alarm Filter setting to a group, the user or group Alarm Filter in Spectrum is not updated.
Last Update: 2017-09-15 Size: 83 kb Type: Knowledge Base Articles ID: TEC1425216

Alarm cleared in CA UIM is not cleared in CA Spectrum side even after full sync
alarm synchronization spectrumgtw
Last Update: 2017-09-15 Size: 83 kb Type: Knowledge Base Articles ID: TEC1314517

Current Ports Detail report on Nexus 5000 and Nexus 7000 devices do not show physical ports
Nexus 5000 and Nexus 7000
Last Update: 2017-09-15 Size: 83 kb Type: Knowledge Base Articles ID: TEC591969

Location where CA Spectrum is retrieving the attributes of Monitored Processes of CA SystemEDGE model
aggMonValue aggMonCurrVal aggCurrState pmonMinValue pmonMaxValue
Last Update: 2017-09-14 Size: 83 kb Type: Knowledge Base Articles ID: TEC1108839

Slow startup in Spectrum Report Manager (SRM) on Spectrum 10.2
This is a techdoc to describe a solution for a slow startup in Spectrum Report Manager after the Spectrum tomcat process is restarted.
Last Update: 2017-09-14 Size: 83 kb Type: Knowledge Base Articles ID: TEC1276165

JasperServer 6.3 Ad Hoc report timeout while running the MySQL query
QueryExecutionTimeoutException AdhocAjaxController MemoryDataSet JRDataSource An error occurred while performing the previous request.
Last Update: 2017-09-14 Size: 83 kb Type: Knowledge Base Articles ID: TEC1963646

NCM Script Logging Device Credentials in windows application event Log
Configuration Credentials log application window NCM password log
Last Update: 2017-09-14 Size: 83 kb Type: Knowledge Base Articles ID: TEC1967575

NCM tasks are not populated under Global Collections
NCM task global collection display associate populate update
Last Update: 2017-09-14 Size: 83 kb Type: Knowledge Base Articles ID: TEC1048157

Rpt_Segment models created in Spectrum
Rpt_Segment models are created in AutoDiscovery is configured to not create 802.3 Fanout models.
Last Update: 2017-09-13 Size: 83 kb Type: Knowledge Base Articles ID: TEC1560715

CABI (BOXI) Unable to change next run time on scheduled report
The 'Next run Time' is not changed, changing Recurrence - Start date/Time when rescheduling a report. It is not changed when replace existing or create new from existing.
Last Update: 2017-09-13 Size: 83 kb Type: Knowledge Base Articles ID: TEC1462376

The LAN container is Orange in Spectrum OneClick but the icon in the Explorer tab is still greeen.
There is a Major (Orange) alarm on a LAN container in Spectrum OneClick. However the associated icon in the Explorer tab of the Navigation panel is still green.
Last Update: 2017-09-13 Size: 83 kb Type: Knowledge Base Articles ID: TEC1531383

SPC-OCC-10747:Error capturing configuration for host:Failure
NCM capture failure error configuration SPC-OCC-10747 IP address
Last Update: 2017-09-13 Size: 83 kb Type: Knowledge Base Articles ID: TEC1686008

Condition Correlation performance issues with Spectrum 10.2
After create Condition Correlations, the VNM.OUT start showing errors like may 31 06:22:46 WARNING at ItcRequestParmsCorba.cc(92): CORBA request not accepted after 120000ms. Performance dumps are created.
Last Update: 2017-09-12 Size: 83 kb Type: Knowledge Base Articles ID: TEC1700685

Availability Selected Devices report (Jasper 6.3) return an error.
After select the report and execute it, the report return the error "Caused by: net.sf.jasperreports.engine.fill.JRExpressionEvalException" The error only occurs if there are outages for the devices selected.
Last Update: 2017-09-12 Size: 83 kb Type: Knowledge Base Articles ID: TEC1661267

Opening or launching CA Spectrum Event Configuration (ECEditor) takes many minutes and hangs OneClick
Opening the Event Configuration GUI is locking up the entire OneClick client for several minutes. During this time, nothing can be done and the OC java client freezes.
Last Update: 2017-09-12 Size: 83 kb Type: Knowledge Base Articles ID: TEC1034351

Spectrum OneClick running out of memory and creating a large hprof file
Spectrum OneClick is running OutOfMemory while reading a large $SPECROOT/OCLogs/client.log file
Last Update: 2017-09-12 Size: 83 kb Type: Knowledge Base Articles ID: TEC1788544

CA Spectrum Integration with Unified Reports Error (CABI) SSO
I keep getting an error when trying to integrate with the Unified Jasper Reports "Error:Internal Server Error. Integration failed". (ERROR) - SSO Auto configuratino is not possible, need to copy .jks and .prop fiels manually (ERROR) - Error :java.io.Fi
Last Update: 2017-09-12 Size: 83 kb Type: Knowledge Base Articles ID: TEC1279666

CVE-2017-5638 Struts Vulnerability for CA Spectrum 10.x
Vulnerability details for CVE-2017-5638 struts 2
Last Update: 2017-09-12 Size: 83 kb Type: Knowledge Base Articles ID: TEC1950433

How to remove a mib that has been compiled and added using Spectrum MIB Tools.
This document explains how to remove a mib from the MIB Tools and Spectrum databases after it has been compiled and added to the MIB Tools and SpectroSERVER databases.
Last Update: 2017-09-11 Size: 83 kb Type: Knowledge Base Articles ID: TEC1706936

CABI Jasper 6.3.0 Install stuck at 13%, unable to select the DB (MS SQL)
Trying to install CABI 6.3.0 on a server & it is not allowing to choose MS SQL. On the last screen DB info is blank
Last Update: 2017-09-11 Size: 83 kb Type: Knowledge Base Articles ID: TEC1230665

Primary SpectroSERVER hanging with high cpu
The Primary SpectroSERVER is hanging and showing high cpu. Tomcat disconnects and will not fail over to the Secondary SpectroSERVER
Last Update: 2017-09-11 Size: 83 kb Type: Knowledge Base Articles ID: TEC1675799

The date format in CA Spectrum's OneClick Event tab filter cannot be changed to DD/MM/YYYY
The format in the Event filter is American MM/DD/YYYY since update to spectrum version 10.1.2 We want to use the European format DD.MM.YYYY and changing the system locale from en_US.UTF-8 to en_GB.UTF-8 has no effect.
Last Update: 2017-09-11 Size: 83 kb Type: Knowledge Base Articles ID: TEC1860048

Traps do not process for CiscoAPIC models in CA Spectrum
When using the CiscoAPIC modeltype, traps do not process.
Last Update: 2017-09-11 Size: 83 kb Type: Knowledge Base Articles ID: TEC1984606

Archive Manager shutting down automatically
Archive Manager error shut down NTP server Time clock events
Last Update: 2017-09-11 Size: 83 kb Type: Knowledge Base Articles ID: TEC1528723

The Business Hours are displayed incorrectly in Jasper 6.3 Spectrum Reports
The Business Hours are displayed incorrectly with "08:00:00 AM to 05:00:00 AM" instead of "08:00:00 AM to 05:00:00 PM" in the Spectrum Report Manager Availability report, even if time is set to 08:00h-17:00h in the parameter page before running a report.
Last Update: 2017-09-08 Size: 83 kb Type: Knowledge Base Articles ID: TEC1749532

How to create a SANM Policy that does not send any alarms to AlarmNotifier
We use SANM to create a Policy with multiple filters to e-mail alarms to different teams during the work week. On the weekend, we do not want alarms from Spectrum to be e-mailed. We need to create a SANM Policy that does not send alarms to AlarmNotifier.
Last Update: 2017-09-08 Size: 83 kb Type: Knowledge Base Articles ID: TEC1895366

When disk usage no longer exceeds the threshold, the alarm "Disk Threshold Exceeded" is not cleared
0xc40030, Monitored File system, RFC2790, Sysedge agent
Last Update: 2017-09-08 Size: 83 kb Type: Knowledge Base Articles ID: TEC1206984

Is Spectrum vulnerable to CVE-2017-9805 vulnerability?
CVE-2017-9805 vulnerability describes a possible Remote Code Execution (RCE) attack when using the Struts REST plugin with XStream handler to handle XML payloads. This article describes that Spectrum is not affected by this vulnerability.
Last Update: 2017-09-07 Size: 83 kb Type: Knowledge Base Articles ID: TEC1921964

How to delete users in Spectrum
We want to delete some users that are created in oneclick for testing purposes.
Last Update: 2017-09-07 Size: 83 kb Type: Knowledge Base Articles ID: TEC1631602

How to find if Spectrum install/upgrade is successful?
Hi Team, we need to find out if Spectrum install/upgrade is successful
Last Update: 2017-09-07 Size: 83 kb Type: Knowledge Base Articles ID: TEC1811626

Custom CA Spectrum sound new alarm for specific Global Collection
My need is to create new sound alarm for specific global collection. Can you please provide solution?
Last Update: 2017-09-07 Size: 83 kb Type: Knowledge Base Articles ID: TEC1382198

Do you need username and password to use Spectrums REST API?
Does Spectrum use username and password for Rest APIs
Last Update: 2017-09-07 Size: 83 kb Type: Knowledge Base Articles ID: TEC1596673

Spectrum not reasserting the DUPLICATE MODEL DETECTED alarm as expected.
Spectrum asserted a DUPLICATE MODEL DETECTED alarm on a model as expected. The alarm was cleared by a user. However, Spectrum did not reassert the DUPLICATE MODEL DETECTED alarm as expected.
Last Update: 2017-09-06 Size: 83 kb Type: Knowledge Base Articles ID: TEC1803734

CA Service Operations Insight connector is unable to connect to CA Spectrum
The CA Service Operations Insight (SOI) connector is unable to connect to CA Spectrum
Last Update: 2017-09-06 Size: 83 kb Type: Knowledge Base Articles ID: TEC1678663

Use case for using the SharedMediaLink model in Spectrum
The following is a use case for using the Shared Media Link model in Spectrum
Last Update: 2017-09-05 Size: 83 kb Type: Knowledge Base Articles ID: TEC1542693

CA Spectrum is not pulling the alerts from Performance Center
RubiconEventPoller EventManager Unable to sendViaPost to url EventManagerWS.asmx integration connection timed out
Last Update: 2017-09-05 Size: 83 kb Type: Knowledge Base Articles ID: TEC1066317

Impact on Spectrum as Adobe Flash player has announced EOL
spectrum impact adobe flash player integration effect one click users launch
Last Update: 2017-09-05 Size: 83 kb Type: Knowledge Base Articles ID: TEC1928151

Jaspersoft reports not
Not able to run Jaspersoft reports with Spectrum. Errors show in tomcat log relating to "Error parsing HTTP request"
Last Update: 2017-09-01 Size: 83 kb Type: Knowledge Base Articles ID: TEC1470923

Error messages seen in the Spectrum Control Panel and VNM.OUT file when starting the SpectroSERVER
When starting the SpectroSERVER, the following errors are seen in the Spectrum Control Panel and VNM.OUT file and the SpectroSERVER fails to start: Unable to read .vnmrc! Error:2 Failed to update snmpv3_engine_id parameter in .vnmrc
Last Update: 2017-09-01 Size: 83 kb Type: Knowledge Base Articles ID: TEC1791703

Flapping BAD LINK DETECTED alarm on interface model in Spectrum
Every few seconds, Spectrum is asserting and then clearing the BAD LINK DETECTED alarm on an interface model
Last Update: 2017-09-01 Size: 83 kb Type: Knowledge Base Articles ID: TEC1805727

Spectrum Landscapes added to a User are added to the entire User Group
If you add a new landscape to a User that is a member of a User Group, the User Group and all other Users within the User Group inherit the landscape
Last Update: 2017-09-01 Size: 83 kb Type: Knowledge Base Articles ID: TEC1326113

How to get back the Alarms Tool Bar
The Alarms Tool Bar is missing in OneClick Console in Alarms tab
Last Update: 2017-09-01 Size: 83 kb Type: Knowledge Base Articles ID: TEC1196291

Technical tips / Posts to CA Spectrum Community board:

Title

Views

Replies

Addition of X_ internal attribute(s) in Support of Clobal Collection Searches0New

CX Day is Coming, Submit Your Questions

597

SRM has not finished starting.

Spectrum Device export to ArcSight Asset models

New SANM/Notifier LOCATION variable based on Universe Topology not World-1New

NCM Block Policy Export

Anyone managed to install Spectrum to a docker container?

CA Spectrum 10.1.X Product Advisory

Severity (Highly Critical) to add in Spectrum

Trap Director performance and experiences

CA Spectrum Bi-Monthly Pack (BMP) available for download

Certify cisco c29603New

Spectrum and Windows 8

CA Spectrum / Cisco Feature Set / Report

NCM Multi-Line Policy -Corrective Action for repair not fully repairing

Ability to search data within multiple alarm columns3New

Spectrum/Jasper: Support for RHEL 7.4??

[REST API] How to search devices in Spectrum in a specific landscape AND with the POST method

Query related to ncm configuration

SpectroServer crash, due to Condition Correlation alarm

101

Handle NAT'd SNMP v1 traps (- without needing Trapexploder etc)1New

GIS Models Support

SRAdmin won't start (Linux)

Traps Not Received At Spectrum End

Service reports slow or timeout.

CA Spectrum can now model devices with duplicate engineid

Auto discover configure snmp version

Enable SSL Spectrum OneClick

Early Bird Registration Rate of $1295 Expires Friday

299

PRESS RELEASE: CA Recognized as Network Monitoring Innovator

from CA World '17

Spectrum Reports in CABI

GIS not Working IE11

CA Spectrum total link numbering

Beta is coming ...

160

Cpu usage alerting

Spectrum Maintenance alarm

Spectrum and SCOM

Spectrum: Add Clearing Event column to ECE2New

Spectrum: retain history of last locater search1New

Spectrum: Create internal database attribute for ifDesc4New

Spectrum-UIM Integration Community WebCast

104

Appears in 1 other place

Spectrum SSDB backup

102

Hide Landscape for end users

Setting Up of BGP Session alarms

105

Debug SS Server based on Trap OID, instead of IP address

Is there a script about Load Firmware Extreme Switch?

Option to use anoher attribute in GIS View5New

Tickets created after alarm being solved.

CA and Versa Networks Partner for SD-WAN Monitoring

Add Archive Manager and mysql performance statistics to OneClick6New

CVE-2017-5638 - Struts 2 Vulnerability

Eventmodels and network address

Southband_Gateway

Rpt_Segment-Error Message Clarification

Spectrum Action Event Procedure (Action on Watch) ?

CA Spectrum- Monitoring attributes report

CABI JasperReports

Webcast Replay - CA Spectrum Unified CABI

LIVE NETOPS DEMO: This Thursday, Sept 14th; 1pm EST

Failed to start Archive Manager

View Service Dashboard via the SPECTRUM Webclient7New

New KB: When disk usage no longer exceeds the threshold, the alarm "Disk Threshold Exceeded" is not cleared

Monitoring Windows Servers 2012 and above in Spectrum

Cradlepoint devices are not certified with CA

Webcast Recap - CA Spectrum Unified CABI

100

Auto clear alarms in CA spectrum

Monitoring Office 365 in Spectrum

118

CDP Discovery, Modeling, and Reporting Enhancements37New

239

Predictive Network Behavior

CA Spectrum Alarms document for alarms serverity

Heads up: Solaris-SPARC team has been disbanded

Roadmap: Is the Webconsole expected to replace the Java client in the foreseeable future?

CA Spectrum 10.2 - removing secondary server

Spectrum 10.2.1 integration with ServiceNow

210

Trap Storm concerns

Is it possible to add a custom field view for a specific device type?

AUGUST Published Video tutorials / Tech docs / Technical tips / Posts to CA Spectrum Community board

Hello all,

Quickly search through the post for keywords using <ctrl> f

Video Tutorials:

CA Spectrum - CA UIM Integration - Correlation and

Techdocs:

Unable to run Spectrum OneClick Quick Device Search using an IPv6 address
User reported that he is not able to search device by IPv6 address in the OneClick Quick Device Search field on the top right comer of the OneClick console. When an IPv6 address is entered, the "Go" button is grayed out.
Last Update: 2017-08-31 Size: 83 kb Type: Knowledge Base Articles ID: TEC1297955

Alarm filter in Spectrum Web Client not seen in the Spectrum OneClick console for the same user.
When the user logs into the Spectrum Web Client, he sees an alarm filter that he does not see when he logs into the Spectrum OneClick console.
Last Update: 2017-08-31 Size: 83 kb Type: Knowledge Base Articles ID: TEC1530626

Error changing the Spectrum OneClick http port to 80 on Linux
After changing the Spectrum OneClick http port to 80 on Linux, we are seeing an error in the catalina.out file and not able to log into OneClick.
Last Update: 2017-08-31 Size: 83 kb Type: Knowledge Base Articles ID: TEC1465351

Spectrum Web Client preferences not applied or saved
When trying to change the preferences in the Spectrum Web Client, the changes are not applied after clicking the Apply button or saved when clicking the Save button.
Last Update: 2017-08-31 Size: 83 kb Type: Knowledge Base Articles ID: TEC1571627

Error launching Spectrum OneClick custom menu pick using a MAC OneClick client
A custom Spectrum OneClick menu pick to launch a web page is successful if the client system is Windows but fails if the client system is a MAC.
Last Update: 2017-08-31 Size: 83 kb Type: Knowledge Base Articles ID: TEC1055128

Is CA VNA capable of capturing Cisco PfR (Performance Routing) for monitoring purposes?
Hello, Hopefully a quick question. Is CA VNA capable of capturing Cisco PfR (Performance Routing) for monitoring purposes? Thank you!
Last Update: 2017-08-31 Size: 83 kb Type: Knowledge Base Articles ID: TEC1555632

How to model a device configured for SNMPv3 using Spectrum Web Services
We have a question about V3 modeling through Spectrum Web Service API. For adding v1 and v2 models, we can use the "communitystring =" statement as part of the post. How does that work for v3?
Last Update: 2017-08-31 Size: 83 kb Type: Knowledge Base Articles ID: TEC1679162

Cross-Site Scripting vulnerability and Spectrum
Is Spectrum susceptible to the Cross-Site Scripting vulnerability and if so, are there any plans to protect against it?
Last Update: 2017-08-31 Size: 83 kb Type: Knowledge Base Articles ID: TEC1523736

Users are seeing different quick filters in Spectrum Web Client
Users in the same User Group with the same privileges are seeing different quick filters in Spectrum Web Client
Last Update: 2017-08-31 Size: 83 kb Type: Knowledge Base Articles ID: TEC1029627

"Error in saving alarm table column preferences: Preferences may be empty"
User not allowed to edit alarm column preferences in Spectrum 10.2 Web Client. When trying to add/remove column in Web Client layout preferences tab: "Error in saving alarm table column preferences: Preferences may be empty"
Last Update: 2017-08-31 Size: 83 kb Type: Knowledge Base Articles ID: TEC1374816

Spectrum does not discover all my BGP peer sessions
We have multiple BGP peerings to different ASNs on a single interface. However, Spectrum does not discover all of the peers.
Last Update: 2017-08-30 Size: 83 kb Type: Knowledge Base Articles ID: TEC1223926

In a Distributed (DSS) SpectroSERVER environment that is running AlarmNotifier on each landscape with SANM, why do I see alarms present from other SpectroSERVERs landscapes?
This is a techdoc to explain the default behavior of alarm notifier in a DSS environment.
Last Update: 2017-08-30 Size: 83 kb Type: Knowledge Base Articles ID: TEC1371159

Receive multiple "Cleared" in the events messages from Spectrum Gateway Probe.
On Spectrum 10.2.1, Informational and warning messages have many cleared messages.
Last Update: 2017-08-30 Size: 83 kb Type: Knowledge Base Articles ID: TEC1032344

How to get all the events by severity in CA Spectrum?
How to get all the events based on severity from Spectrum database
Last Update: 2017-08-29 Size: 83 kb Type: Knowledge Base Articles ID: TEC1491305

Is it possible to restore alarms after a Spectroserver goes down in a stand alone (non Fault Tolerant) Spectroserver environment?
Restore alarms after a Spectroserver goes down in a stand alone non Fault Tolerant Spectroserver environment
Last Update: 2017-08-29 Size: 83 kb Type: Knowledge Base Articles ID: TEC1786007

Why are old alarms, that have been manually cleared, reappearing again after a failover from Primary to Secondary SpectroSERVER?
This is a techdoc to explain that alarms are regenerated and not duplicated during a SpectroSERVER failover.
Last Update: 2017-08-29 Size: 83 kb Type: Knowledge Base Articles ID: TEC1731274

SpectroSERVER crashes with discovering R/O SPM Tests
When discovering read only SPM test for a Host_systemEDGE Test Host, the SpectroSERVER crashes.
Last Update: 2017-08-28 Size: 83 kb Type: Knowledge Base Articles ID: TEC1903938

How can I change MySQL’s innodb_log_file_size parameter?
ERROR 1033 (HY000): Incorrect information in file.
Last Update: 2017-08-25 Size: 83 kb Type: Knowledge Base Articles ID: TEC1629334

MySQL jobs fail for Spectrum Report Manager, with error: "The total number of locks exceeds the lock table size"
MySQL Optimize Failure: reporting.event | optimize | error | The total number of locks exceeds the lock table size
Last Update: 2017-08-25 Size: 83 kb Type: Knowledge Base Articles ID: TEC1814649

How to find the mySQL configuration file "my.cnf".
my.cnf can be in varioous different default locations - how can we find it?
Last Update: 2017-08-25 Size: 83 kb Type: Knowledge Base Articles ID: TEC1199167

Set/Clear Scripts Not Passing PCAUSE Alarm Info.
"SPC-SAN-20041: No Associated Text" error.
Last Update: 2017-08-25 Size: 83 kb Type: Knowledge Base Articles ID: TEC1943379

Unable to open Spectro Server Control Panel
Unable to open spectrum. Error message: SPC-OCP-10033 Cannot connect on the location server on Spectrum.
Last Update: 2017-08-25 Size: 83 kb Type: Knowledge Base Articles ID: TEC1101708

Alarm Resource filter for Restful API Spectrum
How to run a Restful query filtering by Alarm ID
Last Update: 2017-08-24 Size: 83 kb Type: Knowledge Base Articles ID: TEC1723435

Secure Domain Connector fail-over not working
The SDC fault tolerance is not working properly.
Last Update: 2017-08-24 Size: 83 kb Type: Knowledge Base Articles ID: TEC1501121

OneClick Customization is affected when enable Apache ModSecurity Firewall
For many users the OC-Console view is added with custom views and logos (socalled Branding) and also using custom images and logos to adopt OC-Console view. All these customization is missing when ModSecurity is enabled.
Last Update: 2017-08-24 Size: 83 kb Type: Knowledge Base Articles ID: TEC1230131

If im modifying the default retention period for DDM / events when modifying the MAX_EVENT_DAYS do I need to also modify MAX_STAT_DAYS?
Modifying the default retention period for DDM / events
Last Update: 2017-08-22 Size: 83 kb Type: Knowledge Base Articles ID: TEC1401938

Required PTF to integrate Spectrum 10.2.1 to CABI JasperReports Server for Unified Dashboard
It is required to apply 10.02.01.PTF_10.2.117 on Spectrum 10.2.1 OneClick Server before we can integrate to CABI JasperReports Server for Unified Dashboard. Without the PTF, integration fails with Internal Server error.
Last Update: 2017-08-22 Size: 83 kb Type: Knowledge Base Articles ID: TEC1666398

Our Spectrum VNA integration is not working for Nuage entities.
Our Spectrum VNA integration for Nuage, is not mapping for ENTERPRISE and DOMAIN entities.
Last Update: 2017-08-21 Size: 83 kb Type: Knowledge Base Articles ID: TEC1328619

The oneClick client does not save the columns order or sorting, after closing and reopening it.
the position of the columns is referred to as the order of the columns
Last Update: 2017-08-18 Size: 83 kb Type: Knowledge Base Articles ID: TEC1123908

we received a high volume of bad link and link disabled events from admin down interfaces.
Spectrum generated so many events (400 events/sec) on VNM which impacted on OC overall performance.
Last Update: 2017-08-18 Size: 82 kb Type: Knowledge Base Articles ID: TEC1914028

Duplicated model - UIMVM is also modeled as UIMHostServer in UIM Inventory Container
When the UIMVM is off, CA Spectrum models it twice, one as UIMVM and one as UIMHostServer.
Last Update: 2017-08-15 Size: 83 kb Type: Knowledge Base Articles ID: TEC1151026

When I create an Ad-Hoc report, to display all ports, with more than 60 days idle, why does Jaspersoft show the same interface, multiple times, with different values for the “Total Days Idle”?
This is a techdoc to explain why the same interface can show up multiple times in Spectrum Report Manager.
Last Update: 2017-08-14 Size: 83 kb Type: Knowledge Base Articles ID: TEC1897573

SpectroSERVER Crash During Model Activation
SpectroSERVER crashes while model activation is running. Spectrum_10.02.00.D242
Last Update: 2017-08-14 Size: 83 kb Type: Knowledge Base Articles ID: TEC1995852

Inconsistencies seen in CSV export of JasperSoft reports.
we are unable to automate the export of reports, for use in scripts due to inconsistent output.
Last Update: 2017-08-11 Size: 83 kb Type: Knowledge Base Articles ID: TEC1138171

Can we use SPECTRUM "service Users" which are defined outside of LADP/AD, in EEM?
Is this possible somehow to add local "service users" in EEM in addition to the AD integration?
Last Update: 2017-08-11 Size: 83 kb Type: Knowledge Base Articles ID: TEC1843245

Getting minor alarms in Spectrum when the alarm is informational or warning in UIM
Incorrect severity mapping between Spectrum and UIM
Last Update: 2017-08-10 Size: 83 kb Type: Knowledge Base Articles ID: TEC1141452

Some models in Spectrum are not being sent to CAPC for discovery.
Added 100 models to the ipdomains container in Spectrum but only 50 show up in the discovery profile pushed to CAPC.
Last Update: 2017-08-10 Size: 83 kb Type: Knowledge Base Articles ID: TEC1089034

Unified JasperSoft reports integrates sucessfully with Spectrum, but shows no reports in the repository.
We are using a common DB repository and not the mySQL, that comes with Spectrum.
Last Update: 2017-08-10 Size: 83 kb Type: Knowledge Base Articles ID: TEC1477481

How to create a custom OneClick menu item that can prompt the user for input
Custom OneClick menu item script user prompt
Last Update: 2017-08-10 Size: 83 kb Type: Knowledge Base Articles ID: TEC1778648

Events from CA Performance Management are not synchronized to CA Spectrum
Events spectrum CAPC synchronize OneClick unable view display fail event manager contact poller
Last Update: 2017-08-10 Size: 83 kb Type: Knowledge Base Articles ID: TEC1644764

How can the Primary/Secondary model name suffix on ASA firewall models be disabled in CA Spectrum
We need to be able to stop the model name from having the _primary and _secondary appended to the model name for Cisco ASA Firewalls as this is problematic for SOI, SRM, and Asset Reporting
Last Update: 2017-08-09 Size: 83 kb Type: Knowledge Base Articles ID: TEC1585771

Required 10.2 and 10.2.1 patches for Spectrum/VNA integration
Users who have upgraded to the CA Spectrum 10.2.0 or 10.2.1 and have VNA 2.1 or 3.2 should install the PTF patches specified in this knowledge document.
Last Update: 2017-08-08 Size: 83 kb Type: Knowledge Base Articles ID: TEC1046018

Is it possible to receive and process SNMP v3 traps on an unmanaged devices (pingable)?
SNMP v3 traps on an unmanaged devices (pingable)
Last Update: 2017-08-08 Size: 83 kb Type: Knowledge Base Articles ID: TEC1832985

JasperReports - Individual reports hang in loading and never load the Parameter page
Slow performance when running the MySQL query makes the Parameter page is never loaded.
Last Update: 2017-08-04 Size: 83 kb Type: Knowledge Base Articles ID: TEC1936338

Unable to set Web Client Alarms preference greater than 50,000
In a large Distributed SpectroSERVER environment where there are over 50,000 total alarms, users are unable to set the Web Client Alarms preference to a value greater than 50,000.
Last Update: 2017-08-04 Size: 83 kb Type: Knowledge Base Articles ID: TEC1863461

Error when creating a trapx filter to forward traps
The following error is seen in the trapexploder.log file when creating a filter to forward traps: config file syntax error or unknown host, line 297
Last Update: 2017-08-04 Size: 83 kb Type: Knowledge Base Articles ID: TEC1859665

trapexploder log file no longer created after apply patch
After applying the patch documented in knowledge doc TEC1010638, the trapexploder log file created in the $TRAPXROOT/log directory is no longer created.
Last Update: 2017-08-04 Size: 83 kb Type: Knowledge Base Articles ID: TEC1507197

Where is the xml file on OneClick server where the Jasper Integration server params are kept?
Where is the xml file on OneClick server where the Jasper Integration server params are kept? I looked in custom/repmgr but not there, (I also checked default place under tomcat/webapps/spectrum/WEB_INF )
Last Update: 2017-08-04 Size: 83 kb Type: Knowledge Base Articles ID: TEC1299313

CA Spectrum 10.2.1 cannot integrate with CABI Jasper 6.3 Server
A patch is need on Spectrum 10.2.1 to enable Spectrum to work with Shared CABI 6.3 (JasperReports) Server.
Last Update: 2017-08-04 Size: 83 kb Type: Knowledge Base Articles ID: TEC1085786

Spectrum Web Client unable to load all alarms
The Spectrum Web Client is unable to load all alarms when there are 30,000+ alarms
Last Update: 2017-08-04 Size: 83 kb Type: Knowledge Base Articles ID: TEC1107983

Spectrum Web Client goes unresponsive frequently
Users of the Spectrum Web Client are seeing the Web Client go unresponsive frequently. Especially while viewing a lot of alarms.
Last Update: 2017-08-04 Size: 83 kb Type: Knowledge Base Articles ID: TEC1713755

Restapi error "http 500" during model subscription
My colleagues from Product Development facing an issue 3 days with the Restapi. They requesting model and alert information to make it visible in our service portal. Actually they get the Alert information correct but the model sync run into an error.
Last Update: 2017-08-03 Size: 83 kb Type: Knowledge Base Articles ID: TEC1799147

Error creating a Spectrum Event Series rule
While trying to create an Event Series rule in Spectrum, the following error is seen: SPC-OCC-11867: An event with event code already exists.
Last Update: 2017-08-03 Size: 83 kb Type: Knowledge Base Articles ID: TEC1993083

CA Specrum SOI connector takes a very long time to startup and hangs during initialization
When the SOI connector is restarted, it takes over 1 hour for the connector to initialize and process data. Alarms are delayed during this time.
Last Update: 2017-08-01 Size: 83 kb Type: Knowledge Base Articles ID: TEC1624693

Why would Spectrum generate the "VSS Configuration Problem" alarm?
What criteria does Spectrum use to generate a VSS Configuration Problem alarm 0x10ff06
Last Update: 2017-08-01 Size: 83 kb Type: Knowledge Base Articles ID: TEC1094528

SPC-OCA-10486 - Can't login in OneClick web page after CA EEM 12.51 integration
Error: CA Spectrum user model not found for user \ Could not authorize request for resource. ["GET /spectrum/"]["0:0:0:0:0:0:0:1"]["\"][authenticated="true"][authorized="false"]
Last Update: 2017-08-01 Size: 83 kb Type: Knowledge Base Articles ID: TEC1037224

SNMPV3 duplicate engine alarms in the VNM.OUT
Jul 06 15:02:47 SNMP TRACE at CsHPSERequestSender.cc(637): CsHPSERequestSender::DoTask(): Send request failed. Device IP: x.x.x.x Request ID: 1206 Operation Type: 0 Community: #v3/P:SHA^xxxxx SendRetCode: 1 usReturnCode: 3 Timeout: 3000 Device Port: 161
Last Update: 2017-08-01 Size: 83 kb Type: Knowledge Base Articles ID: TEC1637132

Technical tips / Posts to CA Spectrum Community board:

Title

Views

Replies

Spectrum v10.2.1

Spectrum 9.2 control panel error..

Spectrum -UIM Device Modeling Queries

NCM upload script for SSH mode of communication

Customize sound new alarm on CA Spectrum0New

Synthetic Device in CA Spectrum1New

DDMDB and Reporting-DB Optimization for better and stable Reporting9New

Error in CA spectrum watches

Discovery In Spectrum

Error observed in Spctro server

Followup to Spectrum Foundations class: ASSOCIATIONS.....or......Everything you wanted to know about CUT, COPY, PASTE, REMOVE and Delete but were afraid to ask.

How does Spectrum count/calculate availability for device vs interface?

Replay - Webcast: Next Generation Network Monitoring with CA Spectrum

589

CA Spectrum populating ServiceNow CMDB

How to download CA Spectrum Release 10.* via "support.ca.com"

CA Spectrum sending blank CI name to SDM

Spectrum = CORBA request timed

Ca System Edge Aim plugins

Linux CPU Monitoring

How to prevent alarm suppression on sub-interfaces?

Improve the memory monitoring1New

Re-enable individual instance memory monitoring1New

CA Spectrum Alarm Title for CA PM Alarms2Under review

CA Spectrum SDM-SDC data transfer estimation

104

CA SPM suport for Nexus switches

Customer Volunteers - NetOPs Portal Project

CA SPECTRUM INSTALLATION

Model Type Pingable only

CA Spectrum Office Hours Transcript

Spectrum: Stop SystemEDGE monitored log process from subview1New

Spectrum: Chassis Modules - link modules to parent model in topology1New

Spectrum: Notes/Comments option for Event Configuration Editor4New

Spectrum: Undo option for Event Configuration Editor4New

Intelligent Platform Management Interface (IPMI)

OneClick is not working

Introducing the new support.ca.com

5831

27 Replies27

from Customer Care

Shared by Jeremy_Rossbach

Archive Manager is not starting

Device in maintenance not clearing interface alarms

Spectrum is not starting after upgrade

[Video] CA Spectrum and CA UIM Integration: Correlation and Alarm Suppression

745

Spectrum WebClient: sorting of custom attributes in custom device details xml2New

CABI startup scripts Linux 7

Spectrum WebClient - allow alarm columns to be sized5New

Followup to Spectrum Optimization and Customization Class: Understanding Spectrum Polling before increasing polling load with Watches.

Spectrum WebClient - retain column ordering/sorting4New

Webcast: Next Generation Network Monitoring with CA Spectrum

988

Webcast - CA Spectrum: Unified CABI

1246

IP items should handle IPv6 as well as IPv46New

How to create a model within a static global collection via REST API?

To perform NCM capture using SSH/SCP, why RW access with privilege 15 is required. Why not RO access?

Followup to the Spectrum Optimization and Customization class. Display attributes in subviews in a humanly consumable way

Make Alarm Filter changes real time when exported to users/groups3New

Trap is not showing in Southbound Gateway Spectrum

CPU Threshold

CA Spectrum Ideas Update - August 2017

Device Links on reports point to WebClient2New

Followup to the Spectrum Optimization and Customization class. Watch using Event Procedure

Existing Model

SNMPv3 certificate based model (RFC5953)

Followup to the Spectrum Optimization and Customization class. Dynamic Alarm Title

SNMPv3 traps not seen in Spectrum...

156

Office Hours - CA Spectrum

319

Propagate Security String attribute from MSCS Cluster Resourse Group to Cluster Resourses1New

Nexus perl capture running config script login error on NCM

133

[Spectrum] Validity period for Notes in Spectrum13New

106

To monitor Memory instances individually with deferent threshold values14New

Appears in 1 other place

Palo Alto Firewalls dont display Interface IP's

2014 Published Tech docs / Technical tips / Posts to CA Spectrum Community board

SystemEdge compatibility

Model Attribute and Alarm Attribute integration in the same GC

Spectrum 10.2.1

117

Java problems and Spectrum

Spectrum Alarm Domain support in JasperReport 6.30New

Improve Spectrum REST API capability and documentation9New

CA Spectrum should alert on incorrect/wrong command(s) while Uploading Content via NCM9New

Hello all,

Quickly search through the post for keywords using <ctrl> + f

Video Tutorials:

CA Spectrum: Integration with CA UIM

Altering the state of SPM tests in bulk

Integrating with CA Performance Management

CA Spectrum for Log Analytics: Faster Triage!

Log Based Alarm Insertion in CA Spectrum

CA Spectrum: Huge Landscape Support

CA Spectrum: Migration

CA Spectrum: In-Place Upgrade

CA Spectrum: Upgrade Now!

How to integrate with CA Spectrum 10.2

CA Spectrum: WebClient Enhancements

CA Spectrum: Cisco Nexus VDC Support

CA Spectrum: Support for Additional Service Desk Solutions

CA Spectrum: Support for Aruba Wireless Controllers and Access Points

CA Spectrum: Bidirectional Integration with CA UIM

CA Spectrum 10.2: What's New

CA Spectrum: SDN

CA Spectrum: Integration with Jaspersoft

CA Spectrum: NCM (Configuring Alarms)

CA Spectrum: Wireless LAN Controller

CA Spectrum: WebClient

CA Spectrum 10.1: Teaser

CA Spectrum – ModSecurity

CA Spectrum How to Import CABI BIAR File

CA Spectrum 10.0: Using NCM Effectively

CA Spectrum r10.0: Generating SRM Reports

CA Spectrum r10.0: Performance Improvement

CA Spectrum r10.0: Maintenance Mode for the VMWare Models

CA Spectrum r10.0: GIS View Feature

CA Spectrum r10.0: vPC support for Cisco Nexus Devices

CA Spectrum r10.0: Search Query Management

CA Spectrum r10.0: Discovering CISCO VSS

CA Spectrum – Using Self Certification

CA Spectrum - Top Impacting Outages

CA Spectrum 9.4.1: Integration with CA UIM to Monitor Virtual Datacenters

CA Spectrum View Root Cause & Symptoms in SOI

CA Spectrum - WEBI Reporting

CA Spectrum - Managing Custom MIB Files

Integrating CA Spectrum and CA Unified Infrastructure Management (formerly Nimsoft Monitor)

CA Spectrum - LACP

Configuring Dynamic Alarm Title - CA Spectrum

Configuring RDP Option in OneClick Console

CA Spectrum - Customizing menu's in Oneclick

CA eHealth Certification

Configuring the DDMDB backup in CA Spectrum 9.2

Install SpIM Connector - SOI

CA Spectrum: Upgrade Now!

CA Spectrum: In-Place Upgrade

CA Spectrum: Migration

CA Spectrum: Huge Landscape Support

Techdocs:

The report manager initialization is hung at Truncated table spmtest
While initializing the Report Manager database, the command is hung at "Truncated table spmtest"
Last Update: 2017-07-31 Size: 83 kb Type: Knowledge Base Articles ID: TEC1428798

Archive Manager consumed all the Memory and Swap causing the SpectroSERVER to shutdown
ArchMgr consumed memory and swap space, causing the SS to shutdown due to lack of memory. Spectrum_10.01.01.D229
Last Update: 2017-07-28 Size: 83 kb Type: Knowledge Base Articles ID: TEC1374794

SpectroSERVER crashed with status TERMINATED
The Spectrum crashed with the status TERMINATED
Last Update: 2017-07-28 Size: 83 kb Type: Knowledge Base Articles ID: TEC1728418

Syslog trap doesn't raise alarm on CiscoASA models
Syslog trap has been configured to send to SpectroSERVER for CiscoASA device but Spectrum doesn't raise alarm.
Last Update: 2017-07-28 Size: 83 kb Type: Knowledge Base Articles ID: TEC1023526

Network Configuration Manager backup fails with errors while using SSH
NCM errors generated during configuration backup while using SSH due to Mindterm API
Last Update: 2017-07-28 Size: 83 kb Type: Knowledge Base Articles ID: TEC1895452

How to easily find all models that have a DCM Timeout value set to something other than the default value of 3000 milliseconds?
We continue to get alerts, COMMUNICATION ATTRIBUTES DIFFER ON PORT OR APPLICATION, and I know it is due to the DCM Timeout.
Last Update: 2017-07-26 Size: 83 kb Type: Knowledge Base Articles ID: TEC1698865

CA Spectrum Exam Certification information
This is a techdoc to explain where to get additional information if you are interested in the CA Spectrum Exam Certifications.
Last Update: 2017-07-26 Size: 83 kb Type: Knowledge Base Articles ID: TEC1781499

Unable to permanently move Access Points after a reboot of Wireless Lan Controller (WLC).
This is a KB article to describe why Access Points that are moved do not stay in their location after a WLC has been rebooted.
Last Update: 2017-07-26 Size: 83 kb Type: Knowledge Base Articles ID: TEC1405372

Configuring Spectrum Integration with ServiceNow to use SSL
Configuring Spectrum and ServiceNow using Secure Sockets Layer
Last Update: 2017-07-26 Size: 83 kb Type: Knowledge Base Articles ID: TEC1530574

Running an TOP-N Devices and Models with Most Events-All with an event XML filter causes counts to be off
TOP-N Devices and Models with Most Events-All event counts are off after running the report
Last Update: 2017-07-25 Size: 83 kb Type: Knowledge Base Articles ID: TEC1860241

Why is the Cisco Catalyst VLAN subview not shown on Catalyst 3800 devices in Spectrum?
This is a techdoc to explain why VLAN subviews are not being shown in Cisco Catalyst 3800 series devices but can be seen in 3700 series.
Last Update: 2017-07-25 Size: 83 kb Type: Knowledge Base Articles ID: TEC1532326

How can I know if a Cisco device supports Virtual Switching System (VSS) out of box in Spectrum?
Virtual Switching System (VSS) out of box in Spectrum
Last Update: 2017-07-25 Size: 83 kb Type: Knowledge Base Articles ID: TEC1944007

How to configure Trap Exploder and Spectrum to run on the same system
The following are the instructions for configuring Trap Exploder and Spectrum to run on the same system.
Last Update: 2017-07-24 Size: 83 kb Type: Knowledge Base Articles ID: TEC1373737

Launching command line script from OneClick custom menu item runs indefinitely
Using the custom OneClick menu pick , does not seem to work. The script does not execute, and the status window's progress bar run indefinitely.
Last Update: 2017-07-24 Size: 83 kb Type: Knowledge Base Articles ID: TEC1243353

How to configure Trap Exploder to write V1 traps to a file
How to configure Trap Exploder to write V1 traps to a file so the user has a log of the traps processed by Trap Exploder.
Last Update: 2017-07-24 Size: 83 kb Type: Knowledge Base Articles ID: TEC1267082

Trap Exploder 1.6 PL2/PL3 crashing on Linux
Trap Exploder 1.6 PL2/PL3 is crashing at startup on Linux
Last Update: 2017-07-24 Size: 83 kb Type: Knowledge Base Articles ID: TEC1010638

HTTP Status 404 on OC after upgrade
After upgrading CA Spectrum 10.1.1 to 10.2 we are getting error “HTTP Status 404 - /spectrum/admin/index.jsp” on oneclick server
Last Update: 2017-07-24 Size: 83 kb Type: Knowledge Base Articles ID: TEC1979507

What does the message "Queueing stale model ..... for destruction" mean?
Stale model message in the vnm.out
Last Update: 2017-07-21 Size: 83 kb Type: Knowledge Base Articles ID: TEC1848987

After upgrading to Spectrum 10.2.1, NCM captures using SNMP/TFTP no longer works.
SPC-OCC-10747 : Error capturing configuration for host : SPC-OCC-11668: Unable to login to device with supplied credentials.
Last Update: 2017-07-21 Size: 83 kb Type: Knowledge Base Articles ID: TEC1000367

Duplicate models exist in Spectrum when using VHM.
Virtual Host manager integrated with sysEdge can create duplicate models.
Last Update: 2017-07-21 Size: 83 kb Type: Knowledge Base Articles ID: TEC1031422

Discovery module : problem with folders on 10.2.x
When creating a Discovery Folder in one OC, the folders are not created on the other OC servers. Folder sync across OCs is not happening.
Last Update: 2017-07-21 Size: 83 kb Type: Knowledge Base Articles ID: TEC1310025

What do I do if innodb_force_recovery does not fix corruption of a MySQL database?
Alternatives to fix corruption on InnoDB databases in CA Spectrum Reporting Manager.
Last Update: 2017-07-20 Size: 83 kb Type: Knowledge Base Articles ID: TEC1445663

Unable to Integrate ServiceNow, get an error - Please check the configuration for ServiceNow(ServiceNow)
Integration ServiceNow error fails check configuration Proxy server communication Spectrum
Last Update: 2017-07-20 Size: 83 kb Type: Knowledge Base Articles ID: TEC1175159

How to Import a "Wildcard" Certificate in the OneClick cacerts Keystore File
How do you configure the CA Spectrum OneClick Web Server to use a "wildcard" certificate for SSL?
Last Update: 2017-07-19 Size: 83 kb Type: Knowledge Base Articles ID: TEC1665847

RTM_Inventory models taking hours to activate and causing Global Collection Searches to not working
RTM_Inventory models taking hours to activate and Global Collection Searches to not working
Last Update: 2017-07-19 Size: 83 kb Type: Knowledge Base Articles ID: TEC1353327

How can I fix database corruption on an InnoDB table?
CA Spectrum reporting database uses InnoDB tables and not MyISAM so we cannot use various commands that we used to, such as mysqlcheck --repair command.
Last Update: 2017-07-19 Size: 83 kb Type: Knowledge Base Articles ID: TEC1169495

SpectroSERVER crashing due to conflicting HashNodes while loading the Evpn and Vpn modules.
SS crashing while loading database
Last Update: 2017-07-19 Size: 83 kb Type: Knowledge Base Articles ID: TEC1061764

CA Spectrum installation error: JRE libraries are missing or not compatible....
unable to install Spectrum on Linux.
Last Update: 2017-07-19 Size: 83 kb Type: Knowledge Base Articles ID: TEC1269618

Are there limits to the number of SPM Tests that can be run for devices in Spectrum? I have 200 SPM HTTP tests to run and want to know if this is possible and if there are any limits.
limits to the number of SPM Tests that can be run for devices in Spectrum
Last Update: 2017-07-18 Size: 83 kb Type: Knowledge Base Articles ID: TEC1746628

Cleared alarm not notified
Sometimes cleared alarm are not passed to alarmnotifier. Why?
Last Update: 2017-07-18 Size: 83 kb Type: Knowledge Base Articles ID: TEC1383058

SPC-OCC-11813: Error creating the model in landscape: The allowed device limit has been reached
error allowed device limit 11813 model discover spectrum
Last Update: 2017-07-17 Size: 83 kb Type: Knowledge Base Articles ID: TEC1284574

How to get Spectrum Model Attributes via REST API
Spectrum Model Attributes REST API POST request
Last Update: 2017-07-14 Size: 83 kb Type: Knowledge Base Articles ID: TEC1528074

CsHostAddr.cc error seen in the VNM.OUT file on the SpectroSERVER system
The following error is seen in the $SPECROOT/SS/VNM.OUT file on the SpectroSERVER system: Nov 12 19:34:39 ERROR TRACE at CsHostAddr.cc(421): Unknown type in CsHostAddress constructor Nov 12 19:34:39 Discarded duplicate host SpectroSERVERHost
Last Update: 2017-07-13 Size: 83 kb Type: Knowledge Base Articles ID: TEC1122931

How to remove a mib that has been compiled and added using Spectrum MIB Tools.
This document explains how to remove a mib from the MIB Tools and Spectrum databases after it has been compiled and added to the MIB Tools and SpectroSERVER databases.
Last Update: 2017-07-13 Size: 83 kb Type: Knowledge Base Articles ID: TEC1706936

False "MODULE REMOVAL DETECTED" alarms on Juniper devices in Spectrum
False "MODULE REMOVAL DETECTED" alarms on Juniper devices in Spectrum. A check on the device shows no modules have been removed.
Last Update: 2017-07-13 Size: 83 kb Type: Knowledge Base Articles ID: TEC1484773

Error "The user ****** already exists" when trying to create a user in Spectrum
After deleting a Spectrum user, when I try to recreate the user, I am seeing the following error: SPC-OCC-11916" The user ****** already exists."
Last Update: 2017-07-13 Size: 83 kb Type: Knowledge Base Articles ID: TEC1114882

Spectrum AutoDiscovery not connecting end station models to Juniper device models
After running an AutoDiscovery, end station models that should be connected to Juniper device models are not getting connected as expected.
Last Update: 2017-07-13 Size: 83 kb Type: Knowledge Base Articles ID: TEC1717884

The Alarms are not synchronized when failing over back from Secondary to Primary SpectroServer
ftasv_enabled=true; Alarm synchronization; Fault Tolerance;
Last Update: 2017-07-13 Size: 83 kb Type: Knowledge Base Articles ID: TEC1047427

Configure Unidirectional Synchronization of alarms between UIM and Spectrum
Alarm Synchronization Spectrum UIM one way Unidirectional select integration
Last Update: 2017-07-12 Size: 83 kb Type: Knowledge Base Articles ID: TEC1325963

Alarmnotifier output not displaying severity- From the output it shows as: SEV= when it should be displayed as Severity=
Alarmnotifier output not displaying severity field
Last Update: 2017-07-11 Size: 83 kb Type: Knowledge Base Articles ID: TEC1260033

When performing process monitoring in Spectrum why is the network address value missing in the generated alarms?
This is a techdoc to explain why the ip address does not show up in alarms on processing monitoring.
Last Update: 2017-07-11 Size: 83 kb Type: Knowledge Base Articles ID: TEC1025433

how can I compare catalogs from 2 different systems?
to see what model types have been added to system but not the other.
Last Update: 2017-07-11 Size: 83 kb Type: Knowledge Base Articles ID: TEC1912453

The login button is greyed out or the content page does not look correct when using Internet Explorer 11 -- IE 11 and Jasper Reports 6.3
When loading Jasper Reports 6.3 in Internet Explorer 11 the login button is greyed out or entries do not line up and the formatting is off.
Last Update: 2017-07-10 Size: 83 kb Type: Knowledge Base Articles ID: TEC1165396

10.2 SS crash or hang in NCM code
After installing 10.2 the SS crashes when performing NCM functions.
Last Update: 2017-07-10 Size: 83 kb Type: Knowledge Base Articles ID: TEC1398597

All Configured File Systems are not showing in File System RFC 2790 Table.
All Configured File Systems are not showing in the FileSystem RFC 2790 Table. But all configured File systems are displaying in the MIB Tools.
Last Update: 2017-07-10 Size: 83 kb Type: Knowledge Base Articles ID: TEC1530118

Getting false "DISK NO LONGER AVAILABLE" alarm upon monitoring RFC2790 File System
This article describes solution to resolve common false "DISK NO LONGER AVAILABLE" alarm issue when monitoring RFC2790 File System.
Last Update: 2017-07-10 Size: 83 kb Type: Knowledge Base Articles ID: TEC1046929

Reporting errors that were documented as fixed by 10.00.00.D08a on Spectrum 10 are seen on Spectrum 10.1.
reporting errors Spectrum 10.1 fixed 10.00.00.D08a WKP_ProxyUserSecurity parameter pages NULL no records found Users Administrator Data Range option unpassable date format exception NCM load Global Collections group reports 404 error page
Last Update: 2017-07-07 Size: 83 kb Type: Knowledge Base Articles ID: TEC1258996

Unable to acknowledge / clear alarms in Spectrum OneClick Console
When manually acknowledging (or) clearing the alarms, the below errors are observed: SPC-OCC-10209: Error acknowledging the following alarm... SPC-OCC-10207: Error clearing the following alarm...
Last Update: 2017-07-07 Size: 83 kb Type: Knowledge Base Articles ID: TEC1007119

Deleting EventModel models is causing SpectroSERVER CPU to spike
Inside an EventAdmin container model, if there are many (10,000 +) EventModel models located within the EventAdmin model, deleting even a few of these EventModel models may cause the SpectroSERVER CPU to spike and the delete process to take several hours
Last Update: 2017-07-06 Size: 83 kb Type: Knowledge Base Articles ID: TEC1996528

Error generating Adhoc Report - java.util.MissingResourceException: Can't find bundle for base name spectrum_asset_domain, locale en_AU
Adhoc report error locale en_AU missing base bundle fail resource exception name generate
Last Update: 2017-07-05 Size: 83 kb Type: Knowledge Base Articles ID: TEC1835034

Does Spectrum have log file monitoring to directly monitor files for specific words or phrases?
Log file monitoring in Spectrum
Last Update: 2017-07-04 Size: 83 kb Type: Knowledge Base Articles ID: TEC1086485

Spectrum_10.02.01.PTF_10.2.123 has been released.
Symptom: When creating a Discovery Folder in one OC, the folders are not created on the other OC servers. Folder sync across OCs is not happening.
Last Update: 2017-07-04 Size: 83 kb Type: Knowledge Base Articles ID: TEC1401783

Technical tips / Posts to CA Spectrum Community board:

Title

Views

Replies

Disable specific events?

Allow text to word wrap in Alarm Details view1New

Policy Managing Security Strings

Viewing Current Switch Temperature

Link Switch x AP - Different landscapes.

Aggregate CPU Monitoring

Event Configuration Editor Read-Only permission4New

event message in email alert

Video tutorial on Southbound Gateway toolkit for 3rd party snmp device mapping

BLOG: The Network is King Again!

Spectrum - Device families

CABI Connection Server Failed

upgrading spectrum through response file(silent installation)

Unified CA Business Intelligence(CABI) GA Announcement

Alarm in the Fanout /Unplaced element when the port is down?

Inactivity timeout option for Spectrum WebClient5New

CA World '17 Registration Now Open: Register by August 25 for the $695 Summer Super Saver Rate

752

CA Spectrum ModSecurity default setup improvement for R10.1++

from CA World '17

Placeholder models for SBGW integration

Playing with JasperReports - Part 2 Simple Report ( Service Summary by Service)

118

Shared by Renato.A.Oliveira

CA Spectrum NCM Script for F5

False Management Agent Alarms on switchover to secondary SpectroServer.

CA spectrum to service now integration

Custome Events

A collection of good ideas to improve Spectrums usability

Install CA Spectrum option is showing disable

Webcast Recap - Monitoring Wireless Controller & Access Points

CA Spectrum - Monitoring Wireless Controller & Access Points

Clear an Alarm in Spectrum using the REST-API ??

Link up/down trap event variables

CiscoLive’17 Vegas turned up the heat on Network Monitoring Software

IM versus Riverbed NetIM

Moving the Report Manager Database

Spectrum Web interface api access

Database Backup Status monitoring

When i am trying to push a command through NCM i am getting this error: SPC-OCC-11542: Device unreachable When i am trying to push a command through NCM i am getting this error: SPC-OCC-11542: Device unreachable

Enhance Event Tab with information of MAX_EVENT_DAYS11New

Drill Down into CA Performance Center Performance Data

TODAY 1PM EST!! NetOps Summer Live Demo Series - WIN A T-SHIRT!

32

CA Spectrum - Out of Band Device Certification Pack Released

136

BLOG: Boost Brand Loyalty with Modern Network Monitoring Software

How to map traps from vRealize Operations Manager to specific models?

134

Spectrum next release ?

My device is showing as pingable even after SNMP is enabled on it with connection string.

Allow custom URL launches from the WebClient7New

Customize Audible Alarms3New

Webcast: Monitoring Wireless Controller & Access Points

131

UIM-Spectrum Integration - Spectrum Alarm

Global Configuration Search

SNMP v2 Community String and v3 credentials0New

webhook integration3New

UDP Packet loss

landscape missing in report manager after reinstall

100

My device is showing as pingable even after SNMP is enabled on it with connection string.

139

Error code with references0New

Unable to get the attributes based on the model class

MPLS Transport, Qos, VPLS, Multicast Manager (Add Other Vendors Support)23Under review

171

NCM Database

103

Is it possible to use Spectrum's rest api to add events to a southbound gateway?

Query Component Detail Notes

Which Reporting Server are you using?

100

run the upload_running.pl script manualy

Doubt with alarm minor no spectrum

CA Spectrum: Integration with CA UIM

Is it possible to use Pingable Model to process the SBGW events?

Integration: HP OMi - Operations Connector for CA Spectrum with CA Spectrum

Quick Search in Oneclick GUI

no alarm for a router

Apply Watch to a list or GC

No Attributes tab or memory info

CA Spectrum add columns from the Alarms tab to the Events tab.

Import eventmodel with modelinggateway

_____________________________________________
From: Dempsey, Declan
Sent: 04 July 2017 12:59

Subject: JUNE Published Tech docs / Technical tips / Posts to CA Spectrum Community board

Hello all,

Here is a list of all tecdocs / Technical tips & posts (including updates to older posts) to CA Spectrum Community board for the previous month. Hopefully this can serve as a quick reference guide and may help with identifying some potential fixes for issues.

Quickly search through the email doc for keywords using “find” from top right on tool bar of Outlook .

Techdocs:

Service and SLA->Customer->Service Summary by Service Customer report include deleted/destroyed services
Jasper report "Service Summary by Service Customer" show incorrect data
Last Update: 2017-06-29 Size: 83 kb Type: Knowledge Base Articles ID: TEC1848683

SpectroServer crashed with "SPC-OCP-10048" error
Upgrade to the 10.2.1, we have done some check and launch the script "NewMM.pl" because we have now a lot of "DIFFERENT TYPE MODEL" alarms. we saw a crash on our spectroserver and we have now only an error message (SPC-OCP-10048).
Last Update: 2017-06-29 Size: 83 kb Type: Knowledge Base Articles ID: TEC1825977

Changes in Oneclick on font size cannot be saved and are ignored.
After Upgrade to 10.2.1. In the past it was possible to change the font size in list views eg. Alarms. This is not possible. The changes are ignored.
Last Update: 2017-06-28 Size: 83 kb Type: Knowledge Base Articles ID: TEC1368076

We are unable to start the SPC. SPC-OCP-10085: the connection was refused by the process daemon on .
SPC-OCP-10085 error received, after restarting the SpectroSERVER.
Last Update: 2017-06-28 Size: 83 kb Type: Knowledge Base Articles ID: TEC1475314

The CA Spectrum SS crashed when updating a condition correlation using the Condition Correlation Editor.
When adding an event code to clear an alarm for an existing condition definition via Condition Correlation Editor while the condition existed caused Spectrum to terminate.
Last Update: 2017-06-26 Size: 83 kb Type: Knowledge Base Articles ID: TEC1119423

Error when trying to stop the SpectroSERVER on Linux as the user that owns the Spectrum installation.
Error when trying to stop the SpectroSERVER process on Linux using the Spectrum Control Panel or the $SPECROOT/bin/stopSS.pl script as the user that owns the Spectrum installation.
Last Update: 2017-06-23 Size: 83 kb Type: Knowledge Base Articles ID: TEC1954761

The Spectrum Backup sync process with the secondary SpectroSERVER failed
The Spectrum Backup sync process with the secondary SpectroSERVER failed with the following error seen in the $SPECROOT/lib/SDPM/processd_log file on the secondary SpectroSERVER: Authorized : Failed host/user security
Last Update: 2017-06-23 Size: 83 kb Type: Knowledge Base Articles ID: TEC1370255

The value of the VM models Network_Address changes from the Management IP to the Production IP in Spectrum
After a SpectroSERVER restart, the Network_Address of existing VM models changes from the Management IP to the Production IP in the Spectrum database
Last Update: 2017-06-22 Size: 83 kb Type: Knowledge Base Articles ID: TEC1497696

Spectrum LSP models created via mplsLspUp trap with trap discovery disabled
After setting "Create LSP on Trap" to No in the Configuration - LSP Discovery subview of the MPLS Transport Manager model, new LSP models are created when an mplsLspUp trap is received.
Last Update: 2017-06-22 Size: 83 kb Type: Knowledge Base Articles ID: TEC1580927

Changing the Font Size in OneClick Console by editing the Preferences is not preserved
Since upgrade from 10.2.0 to 10.2.1, the Font Size cannot be changed.
Last Update: 2017-06-22 Size: 83 kb Type: Knowledge Base Articles ID: TEC1600302

Cannot cut and paste CiscoACEContainer and CiscoACE models out of Spectrum New Devices container
With "Unmanaged Trap Discovery" enabled in Spectrum, when a Cisco ACE device not currently discovered sends a trap to Spectrum, a CiscoACEContainer and CiscoACE is created inside the New Devices container and cannot be cut and pasted out.
Last Update: 2017-06-21 Size: 83 kb Type: Knowledge Base Articles ID: TEC1957852

CA Spectrum OneClick List attributes show CsOIDValueList (class com.aprisma.util.net.OctetString) instead of the values when adding list attributes to columns.
When adding columns to list views for attributes with instances (tables) the CsOIDValueList (class com.aprisma.util.net.OctetString) error shows.
Last Update: 2017-06-21 Size: 83 kb Type: Knowledge Base Articles ID: TEC1066448

SpectroSERVER unresponsive
A primary SpectroSERVER experienced a performance issue, resulting in the SpectroSERVER being unresponsive.
Last Update: 2017-06-21 Size: 83 kb Type: Knowledge Base Articles ID: TEC1946194

VMs are not displayed in the CA Spectrum side when integrated with CA UIM
Only the vCenter host is displayed under the Virtualization - VMware folder
Last Update: 2017-06-20 Size: 83 kb Type: Knowledge Base Articles ID: TEC1016738

I have removed (but not deleted) vPC Domains from the explorer pane how I can add them back again?
Add removed but not deleted vPC domains
Last Update: 2017-06-20 Size: 83 kb Type: Knowledge Base Articles ID: TEC1254958

In OneClick what is the difference between deleting a model and removing a model?
Difference between deleting a model and removing a model.
Last Update: 2017-06-20 Size: 83 kb Type: Knowledge Base Articles ID: TEC1302879

Moot Trace filling up disk space on Secondary SS
On my secondary Spectroserver, the .moot.trace file is consuming over 3GB of disk space per day.
Last Update: 2017-06-19 Size: 83 kb Type: Knowledge Base Articles ID: TEC1077731

Fatal error during upgrade of Spectrum 10.2.1
When upgrading to 10.2.1 a fatal error occurs in mysql
Last Update: 2017-06-19 Size: 83 kb Type: Knowledge Base Articles ID: TEC1873213

Spectrum OneClick log file filling up with UnknownHostException errors.
The Spectrum OneClick log file is filling up with the following error: UnknownHostException: elapsed time for lookup: 23 ms
Last Update: 2017-06-16 Size: 83 kb Type: Knowledge Base Articles ID: TEC1525417

How to enable LDAP authentication in CABI 6.3 JasperServer Reports
This article explains how to enable LDAP (Microsoft Active Directory) authentication in CABI 6.3 JasperReports Server.
Last Update: 2017-06-16 Size: 83 kb Type: Knowledge Base Articles ID: TEC1123223

Is there a way I can disable the MPLS/LSP models from being generated under the Spectrum MPLS Transport Manager?
The Spectrum MPLS Manager is installed by default but I do not want to use it. Is there a way I can disable the MPLS/LSP models from being generated under the Spectrum MPLS Transport Manager?
Last Update: 2017-06-15 Size: 83 kb Type: Knowledge Base Articles ID: TEC1625317

Users cannot login to OneClick because their account is locked
When trying to log into OneClick the user is seeing the following message: Connect to CA Spectrum OneClick on SPC-OCA-10502: Your account has been locked out.
Last Update: 2017-06-14 Size: 83 kb Type: Knowledge Base Articles ID: TEC1917346

How do you enable Route Statistic Polling in Spectrum?
We show that Route Statistic Polling is setup for the VPN Manager to poll every 300 seconds, however the values show to be all zeros. how do we verify the polling is taking place and returning the proper information?
Last Update: 2017-06-14 Size: 83 kb Type: Knowledge Base Articles ID: TEC1534141

ADES traps missing in Spectrum MIB Tools
The EMPIRE-EXCHANGEAD-MIB is compiled and listed in Spectrum MIB Tools. However, when you click on the MAP tab, the Trap Support section is missing 3 traps.
Last Update: 2017-06-14 Size: 83 kb Type: Knowledge Base Articles ID: TEC1089555

Failed to install Visual C++ Redistributable during the installation of Spectrum 10.2
** Error during database initialization
Last Update: 2017-06-13 Size: 83 kb Type: Knowledge Base Articles ID: TEC1017415

CA Ehealth Trap Exploder (TrapX) does not process v2 traps when the data contains 64 bit varbinds (Counter64).
SNMPv2 traps that have 64bit varbinds (data type Counter64) are not processed by TrapX. They are dropped.
Last Update: 2017-06-13 Size: 83 kb Type: Knowledge Base Articles ID: TEC1233037

If we upgrade from 10.1.1 to 10.2.1 do I need to start the SS after upgrading to 10.2?
if we start the SS on an interim step during an upgrade (e.g. 10.1 to 10.2 to 10.2.1), do we need to patch for that version i.e.
Last Update: 2017-06-13 Size: 83 kb Type: Knowledge Base Articles ID: TEC1927813

All Configured File Systems are not showing in File System RFC 2790 Table.
All Configured File Systems are not showing in the FileSystem RFC 2790 Table. But all configured File systems are displaying in the MIB Tools.
Last Update: 2017-06-13 Size: 82 kb Type: Knowledge Base Articles ID: TEC1530118

After upgrading to Spectrum 10.2.1 several issues with NCM capture
After upgrading to Spectrum 10.2.1, the NCM capture does not work anymore in different cases.
Last Update: 2017-06-13 Size: 83 kb Type: Knowledge Base Articles ID: TEC1765461

Unable to connect to CLI
Unable to connect through vnsmh, gives an error as not responding or not permitting access
Last Update: 2017-06-13 Size: 83 kb Type: Knowledge Base Articles ID: TEC1416038

Error in Spectrum OneClick log file processing event id 0x3e40136
Spectrum OneClick log showing the following error processing event id 0x3e40136: May 23, 2017 15:20:14.471 - Error parsing event type 0x3e40136 : 9u May 23, 2017 15:20:14.472 - Please check the event format file for any errors
Last Update: 2017-06-12 Size: 83 kb Type: Knowledge Base Articles ID: TEC1922714

Spectrum OneClick custom menu to launch browser fails
Spectrum OneClick custom menu to launch browser fails. The browser is not launched as expected.
Last Update: 2017-06-12 Size: 83 kb Type: Knowledge Base Articles ID: TEC1935685

Spectrum OneClick Service Editor locks up and becomes unusable when launched
When launching the Spectrum OneClick Service Editor and there are a lot of Services configured, the Service Editor and OneClick becomes hung and unusable. You may see an out of memory for the client as well.
Last Update: 2017-06-12 Size: 83 kb Type: Knowledge Base Articles ID: TEC1185263

Duplicate IP Addresses for trap processing in Spectrum
Multiple models share a common ip. Spectrum is configured for shared ip for these models. When a trap is received with the duplicate ip, the trap is processed on all models.How to configure Spectrum to process the trap on one model only?
Last Update: 2017-06-12 Size: 83 kb Type: Knowledge Base Articles ID: TEC1555656

The status of the SPM test is changing to Bad Configuration and RTM_DESTINATION attribute is not holding any value.
SPM TEST/IPSLA TEST status is getting changing to Bad Configuration and RTM_DESTINATION attribute value is not holding any values.
Last Update: 2017-06-12 Size: 83 kb Type: Knowledge Base Articles ID: TEC1783659

How to restrict Users form accessing the Reconfiguration options in OneClick
What's the privilege for Reconfiguration options under the right-click menu?
Last Update: 2017-06-09 Size: 83 kb Type: Knowledge Base Articles ID: TEC1070323

What is the maximum character length for the value field of a custom string attribute?
What is the maximum character length Spectrum will support for a Text string
Last Update: 2017-06-08 Size: 83 kb Type: Knowledge Base Articles ID: TEC1593728

Integration failure in Jasper Reports 6.3.0
Error: Internal Server Error. Integration failed The SpectrumProxy folder and SpectrumProxy.war file under the C:\Program Files\CA\SC\CA Business Intelligence\apache-tomcat\webapps\ directory are missing
Last Update: 2017-06-08 Size: 83 kb Type: Knowledge Base Articles ID: TEC1786574

REST GET NullPointerException
when issuing a REST GET model request with one or more attr parameters, a NullPointerException is returned.
Last Update: 2017-06-07 Size: 83 kb Type: Knowledge Base Articles ID: TEC1064896

Alarm Filter is not working properly in the Spectrum Web Client
After creating an Alarm Filter in Spectrum OneClick to filter on specific alarms for a specific landscape, when the Alarm Filter was applied in the Spectrum Web Client, it shows alarms for landscapes that should have been excluded by the filter.
Last Update: 2017-06-07 Size: 83 kb Type: Knowledge Base Articles ID: TEC1866435

No valid event code at start of line 2917 of event disposition file ./CsVendor/Cisco_Router/EventDisp
Recently installed spectrum 10.2 and found the duplicated event rules on EventDisp at " $SPECROOT/SS/CsVendor/Ctron_Gen_Host/EventDisp" as follows; Can you advise which entries should be removed?
Last Update: 2017-06-07 Size: 83 kb Type: Knowledge Base Articles ID: TEC1736112

CSV export incompatibilities between Business Objects and JasperSoft
Migrating from Cabi 4.3(BOXI) to Cabi 6.3(Jaspersoft). The data is exported into CSV format files appears different. It seems there are a lot of differences between the data from CABI 4.1 to that of jaspersoft. This data needs the same format.
Last Update: 2017-06-07 Size: 83 kb Type: Knowledge Base Articles ID: TEC1049352

Devices not modeling while auto-discovery
Devices are not modeling while auto discovery. As per the Document ID - TEC1801078 it should resolve with Spectrum 10.0 release but we are facing this issue with Spectrum 10.2.1. Screenshot attached for reference.
Last Update: 2017-06-06 Size: 83 kb Type: Knowledge Base Articles ID: TEC1021078

Deleting EventModel models is causing SpectroSERVER CPU to spike
Inside an EventAdmin container model, if there are many (10,000 +) EventModel models located within the EventAdmin model, deleting even a few of these EventModel models may cause the SpectroSERVER CPU to spike and the delete process to take up to several
Last Update: 2017-06-05 Size: 83 kb Type: Knowledge Base Articles ID: TEC1996528

How does Spectrum determine a trap storm has been detected?
We are seeing "A TRAP STORM HAS BEEN DETECTED" alarms frequently generated on some devices. How does Spectrum determine a trap storm has been detected?
Last Update: 2017-06-05 Size: 83 kb Type: Knowledge Base Articles ID: TEC1115722

SpectroWATCH fails to reassert alarm
After manually clearing an alarm generated from a SpectroWatch, the watch fails to generate a new alarm if the threshold is exceeded again.
Last Update: 2017-06-05 Size: 83 kb Type: Knowledge Base Articles ID: TEC1024215

Reset for SNMPv3 Authentication Fails
Spectrum SNMPv3 profile data falls out of synchronization with the device, causing false alarms. The SNMPv3 Authentication reset fails, causing Spectrum to retain the old SNMPv3 profile data.
Last Update: 2017-06-01 Size: 83 kb Type: Knowledge Base Articles ID: TEC1224795

CA Spectrum "Failed to connect to CORBA Naming Service" error after reboot and the nameserv process does not start.
After rebooting, this is seen in the VNM.OUT when trying to start the SpectroSERVER and it fails to start: ERROR TRACE at CsCorbaMgr.cc(1254): Failed to connect to CORBA Naming Service on corbaloc:::14006/NameService, will retry in 5 seconds
Last Update: 2017-06-01 Size: 83 kb Type: Knowledge Base Articles ID: TEC1150728

After upgrading to 10.2, the SiteMinder Single Sign-on host registration fails.
The smRegHost command fails with the following error message: SPC-OCA-10300: Unable to register host with Policy Server. Verify parameters.
Last Update: 2017-06-01 Size: 83 kb Type: Knowledge Base Articles ID: TEC1348947

From: Dempsey, Declan
Sent: 13 June 2017 11:02
To: Team - Technical Support - NVM Spectrum Support <Team-TechnicalSupport-NVMSpectrumSupport@ca.com>
Subject: MAY Published Tech docs / Technical tips / Posts to CA Spectrum Community board

Hello all,

Quickly search through the email doc for keywords using “find” from top right on tool bar of Outlook .

Techdocs:

Spectrum Report Manager reports time out before displaying the report.
Spectrum Report Manager (SRM) reports time out before displaying the report.
Last Update: 2017-05-31 Size: 83 kb Type: Knowledge Base Articles ID: TEC1211808

msend which is invoked from SetScript by Alarm Notifier failed
msend is a utility to send event/alarm data to BMC system. When it is invoked from SetScript by Alarm Notifier it always failed with "cell cannot be initialized" error. This article describes the solution to this problem.
Last Update: 2017-05-31 Size: 83 kb Type: Knowledge Base Articles ID: TEC1911589

In OneClick Webclient the Service Desk Ticket ID link is missing to launch into Service Desk Ticket
Service Desk Ticket ID link is missing to launch into Service Desk Ticket
Last Update: 2017-05-30 Size: 83 kb Type: Knowledge Base Articles ID: TEC1826793

Error when launching Spectrum 10 Command Line Interface on Linux
In Spectrum 10 on when we launch command ./show alarms, we get this message: ID Date Time PCauseId MHandle MName MTypeName Severity LastOccurDate&Time Ack Stale Assignment Status *** glibc detected *** ./show: free(): invalid pointer: 0x08379929 ***
Last Update: 2017-05-30 Size: 83 kb Type: Knowledge Base Articles ID: TEC1573239

"Outage Log: All Devices" report keeps showing "No Records Found"
"Outage Log: All Devices" report keeps showing "No Records Found", while other reports under Availability - All folder generates data
Last Update: 2017-05-30 Size: 83 kb Type: Knowledge Base Articles ID: TEC1696096

Discovery of device from discovery console getting failed with error "SPC-OCC-10907 no device to model"
Trying to discover a devices from discovery console, but it is getting failed with error as "SPC-OCC-10907 no device to model"
Last Update: 2017-05-29 Size: 83 kb Type: Knowledge Base Articles ID: TEC1490489

Device search in locator tab is not giving an option to select the specific landscape.
Trying to search a device under locator tab, but here it is not reflecting any landscape to select, as we are not getting the "Select Landscape to search" window.
Last Update: 2017-05-29 Size: 83 kb Type: Knowledge Base Articles ID: TEC1859859

How can I change the name of Universe topology to my choice in Fault tolerance?
Want to change the name of universe topology in my fault tolerance environment as per my requirement
Last Update: 2017-05-29 Size: 83 kb Type: Knowledge Base Articles ID: TEC1957084

The Service Names are not displayed in the parameter page of the Health reports on 10.2
After select "View" on the report, the first field (where service names should be listed) appears empty.
Last Update: 2017-05-25 Size: 83 kb Type: Knowledge Base Articles ID: TEC1183232

How To Integrate Spectrum With Service Desk Ticket Templates
This describes how to define error codes in Service Desk so that Spectrum raises a ticket using a specific template other than the default.
Last Update: 2017-05-24 Size: 83 kb Type: Knowledge Base Articles ID: TEC1839668

Vulnerability Axis2 default Administrator Password
The Axis2 administrator 'admin' has a password that is set to the default value of 'axis2'. As a result, anyone with access to the Axis2 port can trivially gain full access to the machine via arbitrary remote code execution.
Last Update: 2017-05-24 Size: 83 kb Type: Knowledge Base Articles ID: TEC1001073

Global Collections are not populated for Spectrum Report Manager Group reports
The list of Global Collections is not populated for Spectrum Report Manager Group reports
Last Update: 2017-05-24 Size: 83 kb Type: Knowledge Base Articles ID: TEC1723468

Rule set error when logging into Spectrum OneClick
Users seeing the following error when logging into Spectrum OneClick: Application Blocked by Deployment Rule Set Cannot verify rule set jar
Last Update: 2017-05-24 Size: 83 kb Type: Knowledge Base Articles ID: TEC1694269

"Permission denied" error when starting the SpectroSERVER using the startSS.pl script
Received the following error when trying to start the SpectroSERVER process using the $SPECROOT/bin/startSS.pl script on Linux: Couldn't exec process: /spectrum/SS/SpectroSERVER: Permission denied
Last Update: 2017-05-24 Size: 83 kb Type: Knowledge Base Articles ID: TEC1547642

When APs get new IPs then the AP is moved to the WLC's container
The AP is moved to the WLC's container
Last Update: 2017-05-23 Size: 83 kb Type: Knowledge Base Articles ID: TEC1021447

Is it possible to use .csv file data to import and use with Jaspersoft?
Using .csv files to import data
Last Update: 2017-05-23 Size: 83 kb Type: Knowledge Base Articles ID: TEC1295487

Spectrum Modeling Gateway CMDB export not exporting EventModel models
The Spectrum Modeling Gateway CMDB export not exporting EventModel models
Last Update: 2017-05-23 Size: 83 kb Type: Knowledge Base Articles ID: TEC1504607

CA Spectrum's Network Configuration Manager can automatically repair configuration issues.
The CA Spectrum NCM autorepair utility will automatically repair policy violation issues. This document describes how to configure the NCM auto repair functionality.
Last Update: 2017-05-23 Size: 83 kb Type: Knowledge Base Articles ID: TEC1397318

Spectrum MPLS manager not discovering devices
Spectrum MPLS Transport LSP discovery is not discovering LSPs for Cisco and Juniper devices.
Last Update: 2017-05-23 Size: 83 kb Type: Knowledge Base Articles ID: TEC1917063

SpectroSERVER hanging during startup
The SpectroSERVER is hanging during startup. A pstack (Linux) or procdump (Windows) of the SpectroSERVER process shows a lot of activity processing events for a South Bound Gateway (SBG) integration.
Last Update: 2017-05-23 Size: 83 kb Type: Knowledge Base Articles ID: TEC1470278

UIM alarms displayed as single alarm with multiples occurrences in Spectrum side
Multiples CDM alerts coming from CA UIM are being created as a single alarm with multiples occurrence in Spectrum side. Customer is expecting different alarms because those are from different file systems.
Last Update: 2017-05-23 Size: 83 kb Type: Knowledge Base Articles ID: TEC1461075

Is CA Spectrum or CA Performance Manager a better option for Threshold monitoring?
Many customers use CA Spectrum and CA Performance manager together and both have the ability to perform device monitoring and fault management. So which should be used and in what situation?
Last Update: 2017-05-23 Size: 83 kb Type: Knowledge Base Articles ID: TEC1836786

NCM SSH-based Perl Scripts failed with SPC-OCC-10746 error on Linux
I have created Network Configuration Manager (NCM) SSH-based Perl Scripts that work on Windows. However when I migrated the scripts to Spectrum on Linux platform they failed with SPC-OCC-10746 error.
Last Update: 2017-05-23 Size: 83 kb Type: Knowledge Base Articles ID: TEC1687087

Numerous model activation errors, are seen in the debug file, after large imports via the Modeling Gateway.
multiple failures on Modeling Gateway Import, of large landscape, are seen in the debug file as follows: Get model info for model x.x.x.x device x.x.x.x model_handle=0xxxxxxx|model_name=******|network_address=x.x.x.x was not active.
Last Update: 2017-05-22 Size: 83 kb Type: Knowledge Base Articles ID: TEC1038637

Since upgrading from 10.2 to 10.2.1, the SpectroSERVER's cpu usage went from less than 10% to 100% and we see "CsHPSERequestSender.cc(569): SNMP send" warnings in the vnm.out.
SpectroSERVER's SNMP listen thread consumes 100% cpu on systems with a single interface.
Last Update: 2017-05-16 Size: 83 kb Type: Knowledge Base Articles ID: TEC1908617

Is there any row size limit display in File system Table RFC 2790
Is there a row limit set on the Filesystems (RFC2790) list?
Last Update: 2017-05-16 Size: 83 kb Type: Knowledge Base Articles ID: TEC1789499

"DUPLICATE IP WITH DIFFERENT MAC DETECTED" alarms observed
In DHCP enabled environment, for Access Points (AP),"DUPLICATE IP WITH DIFFERENT MAC DETECTED" alarms are observed
Last Update: 2017-05-16 Size: 83 kb Type: Knowledge Base Articles ID: TEC1815993

Jaspersoft SSO Integration is not working with Internet Explorer
Spectrum version - 10.2 Jaspersoft version: 6.3 Enabling SSO for Jaspersoft does not work when it's done through Internet Explorer. Other browsers appear to work correctly.
Last Update: 2017-05-16 Size: 83 kb Type: Knowledge Base Articles ID: TEC1914955

Problem trying to run Jaspersoft Reports with Today selected as the time range.
Input control queries are taking time to load and observed error for TOP-N reports for Today Parameter.
Last Update: 2017-05-16 Size: 83 kb Type: Knowledge Base Articles ID: TEC1041462

Is Spectrum affected by the following Apache Tomcat vulnerabilities?
Is Spectrum affected by CVE-2017-5651, CVE-2017-5647, CVE-2017-5650, CVE-2017-5648, CVE-2016-6808 Apache Tomcat vulnerabilities?
Last Update: 2017-05-16 Size: 83 kb Type: Knowledge Base Articles ID: TEC1228561

Double Clicking on a Report Shows Incorrect Parameters
When the customer double clicks on a report they are getting a page of parameters with no values. The customer is on 10.2.1 with BOXI 4.1 SP3.
Last Update: 2017-05-15 Size: 83 kb Type: Knowledge Base Articles ID: TEC1499336

How to check OneClick Web Server status by using HTTP GET statement?
http://:/spectvrum/stable
Last Update: 2017-05-14 Size: 83 kb Type: Knowledge Base Articles ID: TEC1488812

Spectrum 10.2.1 cannot communicate with UIM 8.5.1 over HTTPS
Spectrum Gateway Probe in UIM cannot communicate to Spectrum via HTTPS The 8.5.1 patch made HTTPS available, but when we set it up the communication fails.
Last Update: 2017-05-12 Size: 83 kb Type: Knowledge Base Articles ID: TEC1268767

Linux server is being discovered as a Host_Compaq instead of a Host_Device or NET-SNMP in CA Spectrum
When a linux server is running on HP hardware, CA Spectrum uses the Host_Compaq modeltype. How can we change this to use a Host_Device modeltype?
Last Update: 2017-05-10 Size: 83 kb Type: Knowledge Base Articles ID: TEC1326162

The CA Spectrum Secure Domain Connector (SDC) crashes a few seconds after startup
There may be a Secure Domain Connector crash when modifying SNMPv3 profiles if SDC is connected to multiple SpectroSERVERs.
Last Update: 2017-05-09 Size: 83 kb Type: Knowledge Base Articles ID: TEC1541676

The CA Spectrum Secure Domain Connector (SDC) shows a Null varbind value in traps and/or the SdmConnectorService uses 100% cpu.
Traps processed through the SDC show Null varbind values. Also, 100% CPU for process SdmConnectorService when IP Version 6 Linux Kernel Module is disabled.
Last Update: 2017-05-09 Size: 83 kb Type: Knowledge Base Articles ID: TEC1391173

How to alter the state of SPM tests in bulk
Altering the state of SPM tests. If bulk changes are required, this will be helpful.
Last Update: 2017-05-09 Size: 83 kb Type: Knowledge Base Articles ID: TEC1895209

I am unable to fix Archive Manager corruption with ./ArchMgr -repair.
Can't create new tempfile: './ddmdb/event.TMD'
Last Update: 2017-05-09 Size: 83 kb Type: Knowledge Base Articles ID: TEC1744435

After upgrading to Spectrum 10.2.1, NCM captures using SNMP/TFTP no longer works.
SPC-OCC-10747 : Error capturing configuration for host : SPC-OCC-11668: Unable to login to device with supplied credentials.
Last Update: 2017-05-09 Size: 82 kb Type: Knowledge Base Articles ID: TEC1000367

For the last week we do not see any new events in OneClick except for 0x10c0a and 0x10c34
0x10ba Landscape 0x5000000 on SpectroSERVER *** port 0xbeef at precedence 20 is a secondary to SpectroSERVER yyy port 0xbeef at precedence 10. 0x10c34 Landscape 0x5000000 on SpectroSERVER *** at precedence 20 deleted 31698 events at Secondary startup
Last Update: 2017-05-09 Size: 83 kb Type: Knowledge Base Articles ID: TEC1325104

After installing java jre update 1.8.0_131 or higher, users can no longer launch the Spectrum OneClick client.
Oracle has updated their security policy announcing that JRE versions released after April 2017 will not trust MD5-signed jars. All versions of Spectrum prior to 10.2 utilize md5 signed jars.
Last Update: 2017-05-09 Size: 83 kb Type: Knowledge Base Articles ID: TEC1691042

How to use the DCM timeout value to enable NCM captures to complete successfully
Modifying the DCM timeout to enable NCM captures to run
Last Update: 2017-05-09 Size: 83 kb Type: Knowledge Base Articles ID: TEC1746124

Required 10.2 and 10.2.1 patches for Spectrum/VNA integration
Customers who have recently upgraded to the CA Spectrum 10.2.1 service pack and have VNA 2.1 should install the PTF_10.2.101 patch. As well as customers who are at CA Spectrum 10.2.0 and VNA 2.1 will need to install the PTF_10.2.028 patch.
Last Update: 2017-05-08 Size: 83 kb Type: Knowledge Base Articles ID: TEC1046018

Configuration Manager fails with Unknown error and java.lang.ArrayIndexOutOfBoundsException is seen in the NCMSERV.OUT file.
This is a techdoc to describe NCM failure with unknown error and the java.lang.ArrayIndexOutOfBoundsException is seen in the NCMSERV.OUT during every failed capture attempt.
Last Update: 2017-05-08 Size: 83 kb Type: Knowledge Base Articles ID: TEC1870185

SPM Discovering Tests on Juniper MX480
Does Spectrum support SPM Test Discovery for the Juniper devices?
Last Update: 2017-05-05 Size: 83 kb Type: Knowledge Base Articles ID: TEC1155853

CABI portal stopped working
CA Business Intelligence Portal is not working in Spectrum after applying Windows Security patches.
Last Update: 2017-05-05 Size: 83 kb Type: Knowledge Base Articles ID: TEC1413049

Memory Leak after upgrade to 10.2.1
After we have upgraded to Spectrum 10.2.1 we encounter SpectroServer crashes due to increased memory consumption. There is no core file, no log we've found, just the server terminated and the db that need to get restored from last backup.
Last Update: 2017-05-05 Size: 83 kb Type: Knowledge Base Articles ID: TEC1270599

When using Jaspersoft 6.3 to run a report and having a large number of Global Collections, some of the data is being truncated.
This is a techdoc to describe data truncation if you are selecting a report in Jaspersoft and you have a large number of Global Collections.
Last Update: 2017-05-05 Size: 83 kb Type: Knowledge Base Articles ID: TEC1774673

Unable to launch the OneClick Client
Java client was upgraded and now get error when launching application, "Unable to launch application"
Last Update: 2017-05-04 Size: 83 kb Type: Knowledge Base Articles ID: TEC1137222

Global Collection Searches Updates Not Working
Spectrum 10.2.0. model activation holds up Global Collection Search Updates.
Last Update: 2017-05-04 Size: 83 kb Type: Knowledge Base Articles ID: TEC1353327

Spectrum is not reading the q-bridge vlan table to resolve connections
Spectrum is not reading the q-bridge vlan forwarding table to resolve connections if no proper data is available from transparent bridge forwarding table.
Last Update: 2017-05-04 Size: 83 kb Type: Knowledge Base Articles ID: TEC1307043

The Jasper Console page is not displayed correctly
We have integrated Spectrum 10.2 with Jasper 6.3. Using the Internet Explorer browser to launch the Jasper Console from the OneClick homepage, the Jasper Console page does not display the fields correctly.
Last Update: 2017-05-04 Size: 83 kb Type: Knowledge Base Articles ID: TEC1471503

Is it possible to change the Jaspersoft tomcat port after install?
Change the Jaspersoft tomcat port after install
Last Update: 2017-05-02 Size: 83 kb Type: Knowledge Base Articles ID: TEC1398581

Is there an integration between Spectrum and Cisco Prime Infrastructure directly?
Integration between Spectrum and Cisco Prime Infrastructure
Last Update: 2017-05-02 Size: 83 kb Type: Knowledge Base Articles ID: TEC1575198

Technical tips / Posts to CA Spectrum Community board:

Title

Views

Replies

NCM Support for CISCO 5500 WLC3New

114

Integrated Trap Generator5New

NCM possibility to add devices to CA Device Families46Under review

778

integration spectrum with CA service desk

NCM Faimly for ASA Firewalls4New

JasperReports enhancement: LDAP configuration via GUI6New

Extend Spectrum vPC Manager to support Nexus 50007New

227

[Spectrum] MPLS Transport Manager Support for Enterasys components16New

183

Alarm History timeout1New

Is there a list of available action codes

811

Extension for VNM.out rotation37New

361

high latency getting multiple tickets i need only email notification

Compliancy Check detailed failed log3New

Spectrum Watch: compare more than one IP address2New

Clear the SSH known_hosts file automatically3New

212

Performance tab Utilization

RESTful API supports 64bit data values46Under review

1837

Export of chassis manager and sub-components2New

Filtering alarm in Spectrum

Filtering alarm in Spectrum

Regularization of the metrics being monitored on power devices

Huawei NQA support26Wish-Listed

515

Spectrum - custom EventDisp file creation4New

Don't destroy formattings of the Spectrum EventDisp and CsEvFormat files after modifications with the Event Configurator60Under review

584

octet string attribute type is not supported for mapping to the Ad Hoc view2New

Cisco Environment Monitor

oracle patch

Spectrum LDAP Integration User Enhancement36Under review

634

REST - Referencing alarm filters in request

Cisco Stack Members Serial Numbers

Report Manager - Landscape reports question

EVPN do not monitor BGP connections that are under the same ip address and interface but on a different sub interface27New

530

CA Spectrum Alarm Filter Enhancement – to nest filter options25Under review

1376

Cleared Alarms History Tab25Under review

1616

Toolbar button to turn toggle off page reference display27Under review

308

Event / alarm based maintenance schedules in Spectrum10New

169

Customize SPECTRUMGTW integration alarms

Improvement for Spectrum Secure Domain Connector / NCM46Under review

826

Auto-Update CsEvFormat and CsPCause files for SANM9New

Does anyone have a MIB for Automated Logic Corp.?

Juniper-SRX monitoring

AlarmNotifier and IPv6

jasper integration error

104

Alarm History

Create Jitter test in Juniper by VFR and alternative origin10New

118

Restful API/automated adding SNMPV3 Devices

NOTIFIER. OUT size limit14New

129

Why can't I set a severity in Windows Event Log Monitoring?

126

How does USMOtherIPAddresses attribute on a Spectrum model gets updated?

Multicast Manager support for RFC 513213New

241

Spectrum NCM Brocade Capture Script

Allow Spectrum to change all model attributes including Model type when a model is reconfigured and changes are detected.100Under review

2691

CA Spectrum R10.2.1 NCM new functionality may cause failure

Missing Interfaces and auto-refreshing communities

Unable to start ncmservice on windows....

Delete connections by right click menu in the interface table20Under review

353

Did You Miss It? SD-WAN Expert Panel Webcast

Spectrum - Create models for load-balancer VIPs that represent each VIP for appropriate alarm assertion18New

286

OneClick Web Privilege by Role3New

CABI and Jasper on Oneclick server

149

APRIL Published Tecdocs / Technical tips / Posts to Spectrum Community board

8410

Copy Spectrum Jaspersoft Studio report and modify

NCM Support for CISCO ASA/PIX fire walls out of the box20New

464

Spectrum integration with LDAP36New

810

Making Oneclick console a better fit for WAN optimizers0New

Retrieve Events via REST4Under review

Associate Spectrum User Roles to the LDAP user groups1New

CA Spectrum Upgrade Content

3430

Extend interface filtering beyond ifIndex ranges14New

Appears in 1 other place

162

Support Pilot: Video Knowledge Articles

More User_Asset attributes32Under review

402

Create WA-Link attributes only when connections are resolved on both ends of the link8New

265

Webclient - add custom menu10New

Download files with understandable names7New

Jasper integration - Invalid Server Details

CA Spectrum Videos and Webcasts

249

automatically sync Event Config files between Spectroserver host and OneClick host56Under review

647

Capture F5 BIG-IP configuration

110

when generate BGP backward transition trap and when generate BGP peering session lost

133

CA Spectrum default device family

How to apply alarms to different models based upon event type

Alarm details missing with Spectrum-UIM integration

UIM alarm types with Spectrum

Unusual Bulk Alerts

Alerts in devices connected to switch that assumes the switch port

CA Business Intelligence 4.1 SQLAnywhere log files are huge

Best Practises for Upgrade Spectrum 10.1.1 to 10.2.1

Allow removing attributes from Spectrum database after they've been mapped14New

193

Locater change: Searches saved on SS instead of OC40New

316

speed up alarm bucket processing36Under review

1590

Disable snmp Engine ID Verfication in Spectrum7New

473

[Linux] Free Spectrum of X ressource requirements5New

CA Spectrum Oneclick stopped working after java update

114

Support JSON input for Spectrum Web Services API18New

268

Configurable date/time Format in OneClick12New

239

EMEA CA EM DevXchange, 9-10th May 2017

161

Response Time reports in the new CABI

Cisco WLC NCM Capture Script

269

Spectrum 10.2 and Service Desk 17 Integration2Currently Planned

User Management Best Practices

Client MAC address locator25Under review

439

Ghost devices : remove vs delete from landscapes18Under review

213

SNMP Profile Name in Component Detail Information tab23Under review

241

SNMP Profile quick list : alphabetical order please20Under review

189

Vlan to Port List on Device information view22Under review

168

Enhance Proxy Model Information10New

178

Discovered DNS Name instead of Discovered IP for Pingables in Topology

OneClick - Performance - Recording59Under review

574

Customizing Search tab in OC for IfAlias field

Webclient customisation

VC AIM - VM Guest disk monitoring

121

Supporting yang models1New

What IT Service Desk are you using?

312

Re-Enable Syslog Trap Handling for Cisco ASA Models in Spectrum 10.16Delivered

218

Integrate SDM CMDB with CA Spectrum

device model showing black triangle

Alert setup for non discoverable devices

OneClick to call a script and pass additional variables (User Input)9New

315

Allow filtering of precedence 20 events in Spectrum Oneclick15New

399

SANM and MSG_TIMESTAMP_FORMAT

Webcast Recap: CA Spectrum bi-directional integration with CA UIM

Pass OneClick server details in custom-menu-config.xml

More parameters than USER_PARAMETER_NAME possible?

122

Show details for unresolved connections12New

104

CA Spectrum 9.2 - Remove Device Label in Universe Topology View

Capture/Push Config using NCM SNMP/TFTP

144

Full integration of "Cisco-Firewall-MIB" in Spectrum to get the ability to detect the state of the ASAs by polling.31Under review

756

Agile Operations Product Integrations: Documentation Updated with CA UIM, CA Spectrum, and CA SOI Integration Content

Unicode in CsEvFormat files26New

Spectrum NCM GUI42New

598

1418

a meaningful alarm title by mapping trap variable binding values to corresponding text values32Under review

1615

Better support of VMware virtual switches35Under review

411

More granular ability to display/hide off page references48Under review

563

Do I need to copy CsEvFormat files from UI to SS when using SANM?

Event Configuration filter by landscape with custom Event Message per landscape

spectrum not generating device has stopped responding to poll alarm

144

CA Spectrum v10 installation problem...

101

Share doc of New Features that are in Spectrum 10.2

configure Email alert

User Last Login Information in OneClick Console13New

147

Vendor Certification of Alcatel-Lucent Enterprise OmniSwitches AOS7 and up36New

1104

Create global collection based on device configuration text7New

213

Command Line Option

114

Reports For Network Interfaces

Configure High Temperature Alarms for servers or other network devices in Spectrum

How to create an Event Condition based on the server name.

NCM - Save to Startup Task from Alarm Manager7New

156

What are the real CPU requirements?

Spectrum Service Desk Integration - option to write to custom table for ServiceNow5New

APRIL Published Tech docs / Technical tips / Posts to CA Spectrum Community board

Hello all,

Quickly search through the email doc for keywords using “find” from top right on tool bar of Outlook .

Techdocs:

Fails to run the Web Intelligence / Ad-Hoc reports in CABI 4.1 SP3
The WEBI_user account has lack of rights on the srmdbapi and/or reporting database(s)
Last Update: 2017-04-28 Size: 83 kb Type: Knowledge Base Articles ID: TEC1218101

Juniper Jitter SPM tests always return 0ms for the results.
This is a techdoc to explain why Juniper Jitter SPM tests always return 0ms from all tests.
Last Update: 2017-04-28 Size: 83 kb Type: Knowledge Base Articles ID: TEC1390981

Spectrum Webclient does not honor security strings on containers.
Spectrum Webclient shows containers that have security strings. These same containers are not seen in OneClick by the same users.
Last Update: 2017-04-28 Size: 83 kb Type: Knowledge Base Articles ID: TEC1286806

Spectrum 10.1.1 SpectroSERVER crashes unexpectedly with "libevpn!EVpnIHProviderCond::trig_watch_change" in stack
Spectrum crashes with EVPNIHProviderCond in crash stack
Last Update: 2017-04-28 Size: 83 kb Type: Knowledge Base Articles ID: TEC1206235

GNUC C Vulnerabilities: CVE-2015-8983; CVE-2015-8984; CVE-2015-8985
CVE-2015-8983; CVE-2015-8984; CVE-2015-8985
Last Update: 2017-04-28 Size: 83 kb Type: Knowledge Base Articles ID: TEC1037664

SQL errors seen in Windows application logs
After upgrading Spectrum on Windows, SQL errors are seen in Windows application logs
Last Update: 2017-04-27 Size: 83 kb Type: Knowledge Base Articles ID: TEC1463815

CA Spectrum SS crashes in trap forwarding code when there is a disconnect between SpectroSERVERs and there are duplicate IP addresses involved.
When trap forwarding is enabled the SS may crash if there is a disconnect between the MLS and a distributed SS.
Last Update: 2017-04-27 Size: 83 kb Type: Knowledge Base Articles ID: TEC1879017

Spectrum Installation Requirements for Windows
When attempting to install Spectrum 10.1 on a Windows 2008 R2 server. The install fails because the Service Account we are using is unable to authenticate.
Last Update: 2017-04-27 Size: 83 kb Type: Knowledge Base Articles ID: TEC1644051

Event partition creation is not being triggered
The customer does not see a service outage in the service reports as an alarm in the alarm reports on the same device. Failed to insert event into event table. SQL Exception code: 1526 SQL Exception message: Table has no partition column_list
Last Update: 2017-04-24 Size: 83 kb Type: Knowledge Base Articles ID: TEC1100605

When using oneclick console, you can get both SPC-OCC-10242 and SPC-OCC-10244 popup errors in the screen.
missing oneclick508-robo-iconbase-config.xml; oneclick508-aws-robo-image-config.xml;
Last Update: 2017-04-24 Size: 83 kb Type: Knowledge Base Articles ID: TEC1825427

Slow startup in Spectrum Report Manager (SRM) on Spectrum 10.2
This is a techdoc to describe a solution for a slow startup in Spectrum Report Manager after the Spectrum tomcat process is restarted.
Last Update: 2017-04-24 Size: 83 kb Type: Knowledge Base Articles ID: TEC1276165

After installing java jre update 1.8.0_131 or higher, users can no longer launch the Spectrum OneClick client.
Oracle has updated their security policy announcing that JRE versions released after April 2017 will not trust MD5-signed jars. All versions of Spectrum prior to 10.2 utilize md5 signed jars.
Last Update: 2017-04-21 Size: 83 kb Type: Knowledge Base Articles ID: TEC1691042

What are the Jasper 6.3 Sample Databases
What CABI features would these sample databases provide?
Last Update: 2017-04-18 Size: 83 kb Type: Knowledge Base Articles ID: TEC1087141

Utilizing RFC2790 Process down alarms do not clear when the process comes back up in CA Spectrum
I have the process monitor running to monitor processes on Linux systems. If the process restarts the process monitor declares the process as down and alarms. Is there a way to clear the alarm when the process comes back up?
Last Update: 2017-04-18 Size: 83 kb Type: Knowledge Base Articles ID: TEC1648812

CA Spectrum 10.2.1 Pingable type models alarm with false Contact Lost alarms. This includes UIM hosts and Access Point (AP) models.
After installing 10.2.1 users may notice false contact lost alarms on pingables, UIM hosts, or AP models. If the model is polled, a successful poll is returned.
Last Update: 2017-04-18 Size: 83 kb Type: Knowledge Base Articles ID: TEC1760694

CA Spectrum OneClick client has performance issues and the following shows in the tomcat log: waitForReadTasks timed out
The OneClick client may disconnect, hang at "Initializing", take a long time to display information in search results or when clicking on the List tab
Last Update: 2017-04-18 Size: 83 kb Type: Knowledge Base Articles ID: TEC1425165

Error displayed with trying to log into Spectrum with CAC integrated.
When trying to log into Spectrum 10.2 with CAC integration enabled, an error message is displayed. This occurs 6-7 times before it reads the CAC reader and allows the user to log into Spectrum.
Last Update: 2017-04-13 Size: 83 kb Type: Knowledge Base Articles ID: TEC1693248

CA Spectrum 10.2 install has options for Legacy Landscape Handle and Huge Landscape Handle during install.
During the install of CA Spectrum 10.2, there is an option for Legacy Landscape Handle and Huge Landscape Handle. This document provides information on which option to use.
Last Update: 2017-04-12 Size: 83 kb Type: Knowledge Base Articles ID: TEC1507856

What impact does applying the fix for the Dirty COW vulnerability have on CA Spectrum?
What impact does applying the fix for the Dirty COW vulnerability CVE-2016-5195 have on a Linux system where CA Spectrum is currently installed?
Last Update: 2017-04-11 Size: 83 kb Type: Knowledge Base Articles ID: TEC1787024

Error when logging into OneClick web configured for SSL
OneClick server SSL configured incorrectly
Last Update: 2017-04-11 Size: 83 kb Type: Knowledge Base Articles ID: TEC1771365

Alarm counts on the Alarm Statistics page do not match the number of alarms on the SpectroSERVER.
In some scenarios, there is a mismatch observed in the alarm count on SpectroSERVER (./show alarms -a) and the value shown in OneClick Administration - Debugging - Alarm Statistics page.
Last Update: 2017-04-05 Size: 83 kb Type: Knowledge Base Articles ID: TEC1958059

Trap mappings missing after compiling NGD_G42.MIB file in Spectrum MIB Tools
Trap mappings missing after compiling NGD_G42.MIB file in Spectrum MIB Tools. Specifically the trap mappings for dpsRTUp8177nSet, dpsRTUp8180nSet and dpsRTUp8183nSet
Last Update: 2017-04-05 Size: 83 kb Type: Knowledge Base Articles ID: TEC1206873

How to configure Spectrum to alert on both the end model and the near end interface model connecting to the end model when there is an outage.
When Spectrum loses communication with an end device, the end device is suppressed and the near end interface model alarms critical. How to configure Spectrum to alert on both the end model and the near end interface model.
Last Update: 2017-04-04 Size: 83 kb Type: Knowledge Base Articles ID: TEC1269645

How to configure the ServiceAide (formerly known as CA Cloud Service Management) integration with SD_Notifier
Service Desk integration AlarmNotifier SANM Policy filter
Last Update: 2017-04-04 Size: 83 kb Type: Knowledge Base Articles ID: TEC1962996

How can I hide the modeltype name on Containers
Hide the modeltype name on Containers in topology view Modeltype_Name (0x10000) attribute
Last Update: 2017-04-04 Size: 83 kb Type: Knowledge Base Articles ID: TEC1014549

In Top-N Best Performing Jitter Test report Test host combo box is coming blank
In spectrum CABI when trying to run Top-N Best Performing Jitter Tests report Test Hosts combo box is coming blank.
Last Update: 2017-04-04 Size: 83 kb Type: Knowledge Base Articles ID: TEC1204646

SPC-OCA-10384: The user running the parent server does not have a user model in the local landscape
This article describes why "SPC-OCA-10384: The user running the parent server does not have a user model in the local landscape" error occurs and how we can resolve the problem.
Last Update: 2017-04-04 Size: 83 kb Type: Knowledge Base Articles ID: TEC1649033

Setting up threshold for DEVICE PORT COUNT EXCEEDED THRESHOLD alarm
You are getting DEVICE PORT COUNT EXCEEDED THRESHOLD alarm. This article describes how you can configure the threshold value of that alarm and advises to filter interfaces modeling.
Last Update: 2017-04-03 Size: 83 kb Type: Knowledge Base Articles ID: TEC1026424

How to hide the Device Type Name of Cisco ASA device
DeviceType (0x23000e) attribute Topology view customize OneClick Console
Last Update: 2017-04-03 Size: 83 kb Type: Knowledge Base Articles ID: TEC1556574

Technical tips / Posts to CA Spectrum Community board:

Titles

Views

Replies

An idea to make Spectrum installs easier2New

169

VC AIM - VM Guest disk monitoring

Spectrum 10.2.1 Patch List

146

Categorization of alarms raised out of box in CA spectrum7New

Spectrum Startup Issue

CA Spectrum 10.2 Education Videos

128

Find Duplicate Devices18New

495

Extension for VNM.out rotation34New

344

Ghost devices : remove vs delete from landscapes17Under review

197

CA Spectrum Alarms via Restful API

when generate BGP backward transition trap and when generate BGP peering session lost

List of all servers

How to apply alarms to different models based upon event type

Unusual Bulk Alerts

How can I get a dynamic title in a SANM email?

When High Memory Utilization alarm cleared in Primary spectroserver it should not generate alarm in Secondary Spectroserver7New

New Video! CA Spectrum: Integrating with CA Performance Management

284

Graphical SNMPv3 privacy configuration12New

Appears in 1 other place

238

Vlan to Port List on Device information view23Under review

136

SNMP Profile quick list : alphabetical order please19Under review

169

SNMP Profile Name in Component Detail Information tab22Under review

212

Client MAC address locator24Under review

402

Spectrum - Create models for load-balancer VIPs that represent each VIP for appropriate alarm assertion17New

268

CA Spectrum Upgrade Content

3278

Stop search from hanging SpectroSERVERs12New

Appears in 1 other place

290

Spectrum Layer 3 Discovery, Topology, Event Correlation12New

307

Show User Cleared Alarms in Cleared Alarms History13New

161

Intelligent Maintenance Mode Scheduler14New

160

NOTIFIER. OUT size limit14New

108

Spectrum SNMPv3 TRAP handling16New

705

Incorporate IPAM into Spectrum15New

434

add an option to cancel what you edit in the topology view18New

139

Regex for Alarmlist, Interface list or any other search fields27New

432

Allow a single poll from Spectrum OneClick even if a device is in maintenance26New

314

Locater change: Searches saved on SS instead of OC40New

304

Wireless LAN Controller Upload/Download Alarm

101

Spectrum should provide meaningful error messages for SNMPv3 discovery problems31New

1309

speed up alarm bucket processing36Under review

1491

Support for audio in the WebClient 10.2.+3New

SRM Custom Attributes for more model types6New

245

Spectrum: Landscape Display Name / Alias / Friendly Name59Currently Planned

1008

Configure Alarm Filter in WEB Client3New

Alarm details missing with Spectrum-UIM integration

UIM alarm types with Spectrum

Spectrum integration with LDAP35New

770

How to define size of RollUp condition icon

parse key value pairs in event data

Jaspersoft report loading status

Spec KB: Unable to save the spectrumgtw probe configuration

Agile Operations Product Integrations: Documentation Updated with CA Spectrum and CA App Experience Analytics Content

216

Juniper VLAN ID's in Spectrum OneClick9New

116

Discover systemEDGE's SPM tests as read write from Spectrum3New

CA Spectrum Integration with TrueSight Operations Manager0New

Modeling Gateway export using CMDB Option

dummy objects in CA Spectrum?

Basic function: SNMPv3 selection of Authentication and Privacy Protocol24Under review

239

Why are URL tests and ports stopped running sporadically?

CA Spectrum default device family

Spectrum restful webservice api - device attributes

Spectrum AlarmNotifier does not print text in the field "Matched Text" from SystemEDGE Host

140

CA Spectrum 10 OneClick displays special characters (�)

135

automatically sync Event Config files between Spectroserver host and OneClick host54Under review

616

Enable maintenance mode for a group of devices36Under review

741

Webcast: CA Spectrum bi-directional integration with CA UIM

751

Implement a Fallback-Transport-Protocol for NCM in Spectrum14Delivered

165

Linux file systems are not showing exact percent used values.

JasperSoft Integration Issue

93

Exporting Event Models using Southbound Gateway in CMDB format

Appears in 1 other place

Cisco messages in devices log

Define "Run Scripts" as a selectable communication mode in NCM.17New

Improvement for Spectrum Secure Domain Connector / NCM44Under review

746

Edit Maintenance Schedule in Spectrum39Under review

698

Cisco ASR 9910 Device Certification3New

NCM possibility to add devices to CA Device Families43Under review

758

Spectrum 10.2.0 Patch List

938

25 Replies25

How to register an application (Spectrum) on CA EEM

166

SANM and Dynamic Alarm Titles

upload running script error with $RcvData

Spectrum 10.2 and splitting attributes to new attributes

Customize tables Alarms

Spectrum integration with Mcafee through southbound gateway

165

Asset change report or alarm in Spectrum

Global Collection Maintenance Schedule made Dynamic15New

314

System Uptime Notification

Infrastructure Monitoring Auditing93Under review

1071

Use CDP for WLC Manager18Under review

238

Cisco environment monitoring Information

2983

Configuration Manager - Policy Rule Settings

1511

NCM Policies for STIG Checks

NCM - Multiple SSH ports15New

143

Extend interface filtering beyond ifIndex ranges13New

156

Spectrum: reconfigure to update MAC addresses19New

177

NCM policies - add support for if, and, and or within multi-line blocks40New

616

CA Spectrum Advanced Training64Under review

1242

Schedule Maintenance at the Container Level13Under review

183

Secondary SS Status @ Connection Status - Console41Under review

460

SNMP credential synch between Spectrum and PM42Under review

334

Spectrum should verify same device after contact restored9New

229

GA Announcement: Agile Operations Product Integrations Documentation

473

Spectrum OneClick Global Collection editing "copy"19New

364

Include a SystemEDGE license for each Spectrum Landscape19New

339

Cisco UCS 2.2 needs to be supported by SystemEDGE Ucs AIM and Spectrum28New

277

NCM vlan.dat files Backup from Cisco Devices6New

212

Script for restart SpectroServer automatically

Create Jitter test in Juniper by VFR and alternative origin3New

1011

Is it possible to snooze an alarm via a script

Make the Device Search recognize that an IP address has been entered5New

Ability to apply NCM Policy to multiple device families29New

494

Robust User Audit Logging39New

465

Spectrum not giving correct information

Ability to set an attribute when Spectrum model placed in maintenance mode via SOI.5New

Spec KB: When adding Global Collections to the collections tab of a SANM policy can I also add child models of these Global Collections to the policy also so that they are handled in the same way as the parent Global Collection

Spec KB: Persistent and Stale Alarms Spectrum Alarms in UIM, after CA Spectrum to CA UIM Alarm Synchronization

How Can I use two expressions on watches

Spec KB: How to disable word wrap in Alarms tab Events column in CA Spectrum OneClick

157

[Education Video] Log Based Alarm Insertion in CA Spectrum

503

[Education Video] CA Spectrum for Log Analytics: Faster Triage!

Can we comply to the following statement with CA Spectrum "The tool shall be able to discover IPv4 only, IPv6 only as well as devices in dual-stack. In case of dual stack devices, the system shall be able to discover and show both IPv4 and IPv6 IP address

OneClick Customization: Add a column with the value of the logMonitorDescr attribute

134

Spectrum REST - update list attributes - instances15New

337

Increasing entries value on webclient Spectrum 10.1

CA Spectrum NCM policy

Changing Landscape for Models

Spectrum(9.4) BGP False Alarms , not able to find source device and IP

104

Device SNMP trap configs

675

processing BGP traps and alarms

115

NCM Policy-CA Spectrum

report information

Add support for Common Event Format (CEF) to AlarmNotifier2New

Enhance Proxy Model Information9New

109

Be able to move Spectrum models between Landscapes6New

322

Spectrum -Links monitoring

265

Spec KB: How to configure the ServiceAide (formerly known as CA Cloud Service Management) integration with SD_Notifier

Renaming Custom Attributes (USER_ASSET)

How do I attribute a certain system object ID to a device type?

MARCH Published Tecdocs / Technical tips / Posts to Spectrum Community board

7977

Custom-Menu-Config with Tooltip6New

[Linux] Free Spectrum of X ressource requirements2New

Maintenance mode alarm grouping9New

131

Struts Vulnerability CVE-2017-5638

Perform Topology Auto Arrangement via REST call9New

214

Certify NetApp Cluster in Spectrum19New

260

Propritary Interface Table Support7New

CA Spectrum SNMP Profile Management68Under review

2379

FANTASTIC Customer Produced Document regarding Correlation Condition Editor

1162

Custom GIS-VIEW

MARCH Published Tech docs / Technical tips / Posts to CA Spectrum Community board

Hello all,

Quickly search through the email doc for keywords using “find” from top right on tool bar of Outlook .

Techdocs:

Cisco Virtual Device Context (VDC) updated in 10.2.1 for Cisco Nexus devices to remove container hierarchy.
In 10.2.0 Spectrum would create a container hierarchy for the contexts. In 10.2.1 this has been removed. This document outlines what to do if you had the container in 10.2 and have upgraded to 10.2.1 and do not want the container.
Last Update: 2017-03-31 Size: 83 kb Type: Knowledge Base Articles ID: TEC1636862

The CA UIM 8.51 to CA Spectrum 10.2 alarms are missing the "Probe Name" and "Origin" fields.
spectrumgtw probe Spectrum 10.2 UIM 8.51
Last Update: 2017-03-31 Size: 83 kb Type: Knowledge Base Articles ID: TEC1399796

JasperSoft 6.3 reporting issues: No record found, Input Control page not displayed, report starts but never ends...
No Record Found trying to drill down from the Top_N_Most_Common_Alarms_All. Alarm Activity By User - no Input Control page. Other reports may never end.
Last Update: 2017-03-31 Size: 83 kb Type: Knowledge Base Articles ID: TEC1264686

Is there a way to find which circumstances cause an alarm to be open in Spectrum?
We are sometimes confused why an alarm is opened in Spectrum and in most of those cases it stems from vague descriptions in the alarm. Is there a way to find out what triggers that cause code without hunting and pecking through suspected MIBs?
Last Update: 2017-03-29 Size: 83 kb Type: Knowledge Base Articles ID: TEC1804074

Device SNMP community string details in Spectrum
Is there a way in Spectrum we can find out what SNMP community string is being used by all the devices. Can a report be pulled out for all devices, with their SNMP mappings.
Last Update: 2017-03-29 Size: 83 kb Type: Knowledge Base Articles ID: TEC1178945

Spectrum Web Client landscape list is not sorted
The list of landscapes in the Spectrum Web Client seem to be randomly presented. We expect to have them in a sorted order so that we can find the landscapes that we are interested in.
Last Update: 2017-03-29 Size: 83 kb Type: Knowledge Base Articles ID: TEC1623299

Spectrum Web Client assignment quick filter stays gray
Spectrum Web Client quick filter - Assignment stays gray and does not let you pick a name to use to filter the alarm list even tho there are alarms that have been assigned to users.
Last Update: 2017-03-29 Size: 83 kb Type: Knowledge Base Articles ID: TEC1659396

Alarms asserted on WA_Link and not the connected Devices.
What options are there for configuring the behavior of Fault Isolation for WA_Link models?
Last Update: 2017-03-29 Size: 83 kb Type: Knowledge Base Articles ID: TEC1662072

SpectroSERVER runs out of memory and crashes when modeling XpedSwRtr models that support LLDP
If XpedSwRtr models support Link Layer Discovery Protocol (LLDP) they may cause the SS to run out of memory during discovery.
Last Update: 2017-03-29 Size: 83 kb Type: Knowledge Base Articles ID: TEC1036682

Spectrum Web Client does not process alarm filters correctly
When the same Alarm Filter is applied to Spectrum OneClick and Spectrum Web Client, OneClick displays all of the alarms correctly but the Web Client is not displaying all of the alarms it should.
Last Update: 2017-03-29 Size: 83 kb Type: Knowledge Base Articles ID: TEC1167857

Basic steps to map a trap in Spectrum from an Unmanaged Trap
These are the basic steps to map a trap in Spectrum when an Unmanaged Trap event id 0x10801 is asserted on a model.
Last Update: 2017-03-29 Size: 83 kb Type: Knowledge Base Articles ID: TEC1371785

Struts Vulnerability CVE-2017-5638
Struts 2.3.5 - Struts 2.3.31, Struts 2.5 - Struts 2.5.10 CVE-2017-5638
Last Update: 2017-03-29 Size: 83 kb Type: Knowledge Base Articles ID: TEC1441256

SpectroSERVER crashing when deleting VMWare Manager model
The SpectroSERVER crashes when deleting a VMWare Manager model
Last Update: 2017-03-28 Size: 83 kb Type: Knowledge Base Articles ID: TEC1792391

How do the SystemEDGE and VAIM versions correspond to each other?
SystemEDGE and VAIM versions
Last Update: 2017-03-28 Size: 83 kb Type: Knowledge Base Articles ID: TEC1828517

"No privileges" error when a user tries to log into Spectrum OneClick
User is getting ""The user has no privileges in OneClick. Pleas have a OneClick administrator verify the user's privileges in the OneClick users tab" when trying to log into Spectrum OneClick.
Last Update: 2017-03-28 Size: 83 kb Type: Knowledge Base Articles ID: TEC1488004

The SS hangs, consumes memory, and stops processing SNMP.
The 10.2 SpectroSERVER consuming memory, and hangs on shutdown.
Last Update: 2017-03-27 Size: 83 kb Type: Knowledge Base Articles ID: TEC1776088

Unable to delete Off Page Reference Models icons come in the Oneclick console
I am trying to delete the unnecessary off page reference model icons residing in the topology , but not getting delete and gives the error: Error The following are off-page references and cannot be removed:
Last Update: 2017-03-27 Size: 83 kb Type: Knowledge Base Articles ID: TEC1226723

How to identify if the global collection is updating in real time or periodic?
We have several Global collections in our environment. Is it possible to identify which Global collection is updating periodic and which are getting in real time.
Last Update: 2017-03-27 Size: 83 kb Type: Knowledge Base Articles ID: TEC1036284

How to check the user events once we enabled log_user_events on Spectroserver?
If users performing any activities, such as discovering or deleting any models. How to check the user events once we enabled log_user_events on Spectroserver
Last Update: 2017-03-27 Size: 83 kb Type: Knowledge Base Articles ID: TEC1723681

How to use Sapwalk2
Sapwalk2 usage
Last Update: 2017-03-27 Size: 83 kb Type: Knowledge Base Articles ID: TEC1761848

Slow startup in Spectrum Report Manager (SRM) on Spectrum 10.2
This is a techdoc to describe a solution for a slow startup in Spectrum Report Manager after the Spectrum tomcat process is restarted.
Last Update: 2017-03-24 Size: 83 kb Type: Knowledge Base Articles ID: TEC1276165

The discovery filter does not return the expected results based on the included description that the filter should always be an exclude filter.
This is a techdoc to explain how the discovery filter actually works as the description of the filter is incorrect as it assumes it is an explicit exclude filter.
Last Update: 2017-03-23 Size: 83 kb Type: Knowledge Base Articles ID: TEC1739654

Apache Tomcat Vulnerabilities Affected by CVE-2016-3427,CVE-2016-6816
Tomcat Vulnerabilities Spectrum One click effect CVE-2016-3427,CVE-2016-6816 Critical fix
Last Update: 2017-03-23 Size: 83 kb Type: Knowledge Base Articles ID: TEC1336619

ArchMgr crashes with setLastEventSyncTime in stack. ARCHMGR.OUT shows "Could not bind connection socket"
If ArchMgr cannot start because another process is bound to port 0xbafe, the Archive Manager will crash upon shutdown.
Last Update: 2017-03-22 Size: 83 kb Type: Knowledge Base Articles ID: TEC1588456

Error when trying to install Spectrum with GUI on Linux using Xming
Errors when trying to install Spectrum on Linux with Xming
Last Update: 2017-03-21 Size: 83 kb Type: Knowledge Base Articles ID: TEC1845751

Ticket is not created in ServiceAide (formerly known as CA Cloud Service Management)
ErrorCode 154 ErrorMessage Exception occurred during operation Create Add operation RequesterUserName were not specified or were invalid INTERNAL_SERVER_ERROR HTTPResponseCodeValue 500
Last Update: 2017-03-20 Size: 83 kb Type: Knowledge Base Articles ID: TEC1822864

ServiceAide (formerly known as CA Cloud Service Management) - Service Desk integration failure
Test failure - check the configuration for CA Cloud Service Management (cacsm) Service Desk integration - ServiceAide
Last Update: 2017-03-20 Size: 83 kb Type: Knowledge Base Articles ID: TEC1447382

CA Spectrum shows a wrong networklinktype value
It has been observed that the NetworkLinkType for connections between two Switch-Routers or a Switch and a Switch-Router is set to "End Station Link". Nothing, but delete of the connection will change it.
Last Update: 2017-03-20 Size: 83 kb Type: Knowledge Base Articles ID: TEC1466704

How to configure the ServiceAide (formerly known as CA Cloud Service Management) integration
ServiceAide Service Desk integration guide
Last Update: 2017-03-20 Size: 83 kb Type: Knowledge Base Articles ID: TEC1790574

Unable to start Apache Tomcat service - Error failed creating java " \Java\bin\server\jvm.dll." The system cannot find the path specified
start Apache tomcat service Jasper soft 6.1 fail jvm.dll create Java system cannot find the path
Last Update: 2017-03-20 Size: 83 kb Type: Knowledge Base Articles ID: TEC1475905

Alarm severity in Spectrum OneClick not updated when Event Configuration changed
After changing the alarm severity of an event using the Event Configuration, the severity of an existing alarm in Spectrum OneClick did not change.
Last Update: 2017-03-17 Size: 83 kb Type: Knowledge Base Articles ID: TEC1316611

Connection lost between the MLS SpectroSERVER and Remote DSS SpectroSERVER
Unstable connection between the MLS and DSS SpectroSERVERs
Last Update: 2017-03-17 Size: 83 kb Type: Knowledge Base Articles ID: TEC1330596

After upgrading the Secure Domain Manager (SDM) and Secure Domain Connector (SDC), the connection between the SpectroSERVER and the Connector is lost
We have upgraded the Secure Domain Manager (SDM) and Secure Domain Connector (SDC) to 10.2, the connection between SDM and SDC is lost
Last Update: 2017-03-16 Size: 83 kb Type: Knowledge Base Articles ID: TEC1807523

API call to read a Watch condition status
Is there a command or API call that will return a Watch condition status for a model (e.g. Normal, Initial, Critical, etc.) ?
Last Update: 2017-03-15 Size: 83 kb Type: Knowledge Base Articles ID: TEC1665044

CA_SystemEDGE_SRM is not working as expected
sysedge 5.9 client OS: HP-UX 11.31 Installed modules: CA_SystemEDGE_Core CA_SystemEDGE_AdvancedEncryption CA_SystemEDGE_SRM Spectrum SPM test is not working - timeout.
Last Update: 2017-03-15 Size: 83 kb Type: Knowledge Base Articles ID: TEC1632072

Content launch for assets sends to wrong URL
I'm running JasperReports 6.3.0 with Spectrum 10.2. When running a report for assets (Current Assets:All), select a device will launch incorrect URL that is not for https. athelaunchedinto:"www.myoneclickserver.com:4443/spectrum/..
Last Update: 2017-03-15 Size: 83 kb Type: Knowledge Base Articles ID: TEC1849597

How to configure Spectrum to alert on both the end model and the near end interface model connecting to the end model when there is an outage.
When Spectrum loses communication with an end device, the end device is suppressed and the near end interface model alarms critical. How to configure Spectrum to alert on both the end model and the near end interface model.
Last Update: 2017-03-15 Size: 83 kb Type: Knowledge Base Articles ID: TEC1269645

When integrating Spectrum 10.2 with Jaspersoft 6.3, no users are imported in Jaspersoft under Manage, Users.
This is a techdoc that explains what to look for if users are not being successfully imported into Jaspersoft after a successful integration.
Last Update: 2017-03-14 Size: 83 kb Type: Knowledge Base Articles ID: TEC1486392

Adhoc report generation failed due to locale(en_AU) not available error.
Server Error The server has encountered an error. Please excuse the inconvenience. Error Message java.util.MissingResourceException: Can't find bundle for base name spectrum_event_domain, locale en_AU
Last Update: 2017-03-13 Size: 83 kb Type: Knowledge Base Articles ID: TEC1228252

Availability reports JNLP file downloading with wrong OneClick HostName
The Availability Details report in Spectrum 10.2 for CABI 6.30 fails because of the URL and hostname are incorrect when navigating from the new Top-N Least Available: All Devices report.
Last Update: 2017-03-13 Size: 83 kb Type: Knowledge Base Articles ID: TEC1531238

How can I tell if my Spectrum 10.2 install is configured for the huge Landscape Handle or not?
After installing Spectrum 10,2, how can I tell if my Spectrum 10.2 install is configured for the huge Landscape Handle or not?
Last Update: 2017-03-13 Size: 83 kb Type: Knowledge Base Articles ID: TEC1693418

Is there a way to initialize the "WKP_GlobalCollection" parameter?
In CA Reports - CA Spectrum - Alarm - Group, customer would like the WKP_GlobalCollection is initialized to a specific Global Collection.
Last Update: 2017-03-13 Size: 83 kb Type: Knowledge Base Articles ID: TEC1796892

Syslog traps from Cisco Nexus devices (NXOS modeltype) are not processed by Spectrum
Syslog traps from Nexus devices are not processed by Spectrum even though there is a mapping in the rtr.txt and switch.txt files.
Last Update: 2017-03-13 Size: 83 kb Type: Knowledge Base Articles ID: TEC1385162

The SS hangs, consumes memory, and stops processing SNMP. Backup (OLB) fails and the SS will hang on shutdown as well.
There is an issue with the SS SNMP stack that causes the returning SNMP responses to not be processd by the SS. Memory drastically increases until the SS either crashes or stops as it is out of memory. OLB hangs as a result.
Last Update: 2017-03-13 Size: 83 kb Type: Knowledge Base Articles ID: TEC1779157

Secondary SpectroServer crashes during startup
On Spectrum 9.4.3.1 during Backup, the secondary SS is crashing.
Last Update: 2017-03-13 Size: 83 kb Type: Knowledge Base Articles ID: TEC1167845

Error: Please check the configuration for ServiceNow (ServiceNow)
Integration error ServiceNow OneClick configuration Service Desk Server Name error
Last Update: 2017-03-10 Size: 83 kb Type: Knowledge Base Articles ID: TEC1733407

Can Spectrum process SNMPv3 trap for a pingable model?
This article explains how we can configure so Spectrum processes SNMPv3 trap for a pingable model
Last Update: 2017-03-10 Size: 83 kb Type: Knowledge Base Articles ID: TEC1524602

Unable to search for global collection in CABI 6.3 Jasper group reports
Attempting to search causes the view to "reset" and not show the proper list of filters collections
Last Update: 2017-03-09 Size: 83 kb Type: Knowledge Base Articles ID: TEC1683608

CABI 6.3 Jasper install goes to 100% immediately
Jasper 6.3 installation goes from 0%-100% in seconds.
Last Update: 2017-03-08 Size: 83 kb Type: Knowledge Base Articles ID: TEC1656279

WEBI_User SQL query process slows down report generation
This article describes issue with WEBI_User query SQL query process that may cause performance issue in MySQL reporting database which makes report generation slow. The query is indexing process which is invoked by internal BOXI platform search function.
Last Update: 2017-03-08 Size: 83 kb Type: Knowledge Base Articles ID: TEC1592698

When attempting to access JasperSoft 6.1, it fails with Invalid license (expired) message
Jaspersoft 6.1 license failed expired
Last Update: 2017-03-08 Size: 83 kb Type: Knowledge Base Articles ID: TEC1669222

Can SystemEDGE only be deployed remotely using VAIM or is possible to also deploy them locally using ITCM?
Deploying SystemEDGE using VAIM or ITCM
Last Update: 2017-03-07 Size: 83 kb Type: Knowledge Base Articles ID: TEC1357155

GIS view multiple devices one location
Is there a way to display multiple devices that have the same Location on the GIS view map?
Last Update: 2017-03-07 Size: 83 kb Type: Knowledge Base Articles ID: TEC1277439

How to delete an Spectrum Report Manager (SRM) entry from the BI Launch Pad
I have decommissioned a Spectrum Report Manager (SRM) system but it still appears in the CA Reports folder in the BI Launch Pad. How do I delete an SRM entry from the BI Launch Pad?
Last Update: 2017-03-07 Size: 83 kb Type: Knowledge Base Articles ID: TEC1998483

Spectrum 10.2 with Report Manager integrated, BeanNotReadyException errors are seen when the OneClick Spectrum Tomcat is restarted.
This is a techdoc to explain what errors can be seen during tomcat restart with Spectrum 10.2 and SRM.
Last Update: 2017-03-07 Size: 83 kb Type: Knowledge Base Articles ID: TEC1444147

How to rebuild the Spectrum Report Manager reporting database from scratch
This document explains how to rebuild the Spectrum Report Manager reporting database from scratch
Last Update: 2017-03-05 Size: 83 kb Type: Knowledge Base Articles ID: TEC1779362

How to automate model creation or deletion in Spectrum via CLI script
discover destroy models using CLI commands in script
Last Update: 2017-03-03 Size: 83 kb Type: Knowledge Base Articles ID: TEC1389704

AutoDiscoveries fail to model
AutoDiscoveries are successful, however when Spectrum get to the modeling portion, modeling does not run due to being locked by another process.
Last Update: 2017-03-02 Size: 83 kb Type: Knowledge Base Articles ID: TEC1021078

Spectrum OneClick Java.lang.NullPinterException when user submits REST calls
Spectrum OneClick Java.lang.NullPinterException when user submits REST calls: java.lang.NullPointerException at com.ca.spectrum.restful.servlet.ModelServlet.setAttr(ModelServlet.java:736) at com.ca.spectrum.restful.servlet.ModelServlet.createResponseMod
Last Update: 2017-03-02 Size: 83 kb Type: Knowledge Base Articles ID: TEC1764206

Primary Archive Manager crashes during Fault-Tolerant Distributed Data Manager (DDM) database synchronization.
- Spectrum 10.2 was successfully upgraded. 2 hours after running, Archive Manager crashed.
Last Update: 2017-03-01 Size: 83 kb Type: Knowledge Base Articles ID: TEC1829685

How to hide the "Request/Incident" string from the Trouble Ticket ID field in Alarms tab
Customer want to have the Ticket number only in the Trouble Ticket ID field. How to hide the "Request / Incident" text?
Last Update: 2017-03-01 Size: 83 kb Type: Knowledge Base Articles ID: TEC1473141

How to Monitor Services via Spectrum?
We have a requirement where we need to monitor services running on Spectrum Discovered processes. Please let us know how to accomplish the same
Last Update: 2017-03-01 Size: 83 kb Type: Knowledge Base Articles ID: TEC1082125

Technical tips / Posts to CA Spectrum Community board:

Title

Views

Replies

Spectrum Policy Manager

Spectrum UIM integration regarding UCS17New

159

UCS AIM adjustment to also support Rack Mounted Servers11New

119

Jasper Installs only database then exits.

109

WebClient filter by topology container7New

Spectrum Webclient

175

Popup message box in front of OneClick54Under review

708

Basic function: SNMPv3 selection of Authentication and Privacy Protocol21Under review

213

Regex for Alarmlist, Interface list or any other search fields26New

420

System Up Time in OneClick should be determined by hrSysUptime22Currently Planned

1561

speed up alarm bucket processing35Under review

1414

CORBA API should be able to handle landscape handles above 0x8000000015Under review

1185

[Spectrum Service Editor] Possibility to match alarm strings 4 Resource Monitor exactly11Not planned

990

CA Spectrum - ServiceNow integration

Auto servicedesk ticket generation in spectrum besed on alarm type and global collection

190

Query Historic Alarms and Events Via Corba Interface

Creating a Interface Collection in PC from Spectrum

101

Meet the CA Spectrum Support Engineers

160

How can I know which devices generate more events and traps in CA Spectrum?

Spec KB: Why are dynamic alarm titles not working in the OneClick Web Client in version Spectrum 10.1 and 10.1.1?

Spec KB: Can Spectrum be integrated with 3rd party messaging applications such as Telegram and Whatsapp?

Spectrum Compatibilty Matrix 10.1.1 to 9.3

495

Performance tab grayed out in spectrum for Cisco ASR1002X

CA Spectrum SPM Tests

Jasper Console 6.3 runs great but there seems to be no integration

Global Collection Only Access

Custom Event Conditions

113

CABI 6.3.0 - Spectrum Reports - Service/Event10Under review

176

CA VAIM Handling of Hyper-V Live Migration7New

262

The user xxxx has no privileges in OneClick

130

What IT Service Desk are you using?

286

Enhancement Requirement about Compliance Policy0New

Event message codes

Create global collection based on device configuration text5New

190

Self Service Trap Mapping

Make all Entity info available in Spectrum for all devices which supports the ENTITY-MIB13New

294

Global Collection security string propagation to members9New

139

Enhance snoozing capabilities7New

Make the Device Search recognize that an IP address has been entered2New

Southbound Gateway

256

26 Replies26

OneClick impersonate User6New

Web Client should sort lists12Under review

102

Spectrum 10.1.2 Patch List

150

SPM ping tests on IPv6 interfaces3New

222

No Logout Functionality12Under review

300

Use CDP for WLC Manager18Under review

220

Ability to rename a User model from OneClick14New

241

CA Spectrum - Distributed alarm filter7New

263

Updated Exam: CA Spectrum 10.x Foundations 200

Updated Proven Professional Exam: CA Spectrum r10.x

Spectrum, ability to do a text search in device configs old and new.8New

188

Is it possible to configure a default landscape for Webclient?

Swap rolls of Primary and Secondary SS

What is the added value of VNA for Spectrum (no Performance manager) for Cisco ACI?

How can I force Spectrum to use a newly edited AlertMap file?

Global Collection Maintenance Schedule made Dynamic14New

304

Edit Maintenance Schedule in Spectrum38Under review

674

Spectrum 10.2 on Win 2008std

227

Spectrum Scheduling Maintenance –Different Time Zones4Delivered

215

Alarm Filter in Webclient View4Delivered

Search device interfaces by IfAlias (in addition to interface name)8New

Spectrum WebClient Column Add/Remove

255

How to Query DNS for pingables

RESTful API supports 64bit data values43Under review

1657

Allow Spectrum to change all model attributes including Model type when a model is reconfigured and changes are detected.100Under review

2464

Add functionality to mobile Spectrum app18Not planned

367

How to customize the logo on reports JasperReports

port performance monitoring

WebClient multiple alarm select using shift/ctrl12New

115

Spectrum Webclient by Global Collection Hierarchy2New

Create custom alarm duration column

Spectrum 10.2 integration with Jasper 6.1 fails

how to disable monitoring of Tunnel

119

Add Acknowledge User and Acknowledge Datetime column to Alarm Details17New

512

Let Alarm status to be edited from Spectrum webclient5Delivered

128

CABI 6.3 unable to use search to find collection

Jasper Spectrum Integration

1222

32 Replies32

CABI 6.3 Install goes right to 100%

Spectrum should reliably detect reboots - no more false alarms33Currently Planned

1503

CA Spectrum 10.2 - ServiceNOW integration error

Node down alarm criteria

Make stacked and non stacked Cisco Catalyst distinguishable in Topologie View23Currently Planned

666

How do I get Spectrum to recognize varbind 9 from a trap as the source IP?

Total number of bits used for landscape and models still 32 bits?

Spectrum LDAP Integration User Enhancement34Under review

584

FEBRUARY Published Tecdocs / Technical tips / Posts to Spectrum Community board

7566

Eenable Cross-Origin Resource Sharing (CORS) for Spectrum Oneclick

364

Event Variable Discriminator

Empty severity when generating a syslog event using REST

CA Spectrum DS info via REST API5New

Infrastructure Monitoring Auditing91Under review

1043

Extend interface filtering beyond ifIndex ranges12New

147

Spectrum 10 GISVIEW - Dynamic Status Updates for Devices7New

179

Calendar Managment In CA NMS(Spectrum/Ehealth)

Spectrum API

Discover/list Connected model on a port model

Spectrum 10.2 and Jasper

141

Spectrum - Htofix Patch11

168

Which BOXI Install DVD

142

Spectrum Archive Manager enhancement114Delivered

3265

AES 192 and 256 Encryption Support10Delivered

102

NO CHASSIS ALARM 4 JUNIPER DEVICES5Delivered

Spectro Server shows the following exception. Nov 30 18:52:09 ERROR TRACE at CsDbAlarmRp.cc(84): CsDbAlarmRep::CsDbAlarmRep() restore_packed_data() failed. The spectroserver started to run but on connecting it gets terminated.

Spectrum 9.4: NCM running config show blank lines vs no black lines in startup config

127

Power failure alerting without UPS

136

Start/Stop CABI 4.1 SP3

158

Add a column or link with the affected model (IC) on each outage that affect the service in SLA report1Not planned

Topolgy tab to be enhanced.1Not planned

EventRateCounter timer reset after alarm will be cleared1Not planned

Model Java Virtual Machines (JVM) in Spectrum0Not planned

Multicast Manager CA Spectrum support CISCO-MVPN-MIB11Currently Planned

243

Nfa integration

102

CABI 4.1 SP3. Missing old CABI 3 reports and not able to create Web/Desktop Intelligence Documents

CABI and Jasper on Oneclick server

105

Provide selectable capability to NOT POLL firewall policies (specific MID data)10Not planned

Spectrum 9.2 Rulesets for Unix Filesystems collected from Sysedge 511Not planned

how can i add devices into spectrum

Is anyone else having issue with docx and pptx files exported from JasperReports?

Privilege/Permission Design in Spectrum17Not planned

1154

MySQL password reset before patch installation16Not planned

1110

Functionality to use all event-attributes within an event-filter15Not planned

1146

SRM should not sync asset attributes by event, but independently/automatically7Not planned

1061

Nagios integration with Spectrum

Forward Spectrum Alarms to Splunk

229

Is it possible to obtain secondary landscape Info via REST API?

Event Correlation

automatically sync Event Config files between Spectroserver host and OneClick host51Under review

595

Postzmsg with Alarm Notifier

CA Spectrum, SANM Policy Tupology filter UTF-8 character support3New

Problem to get Alerts reports in Jaspersoft 6.3

MPLS Transport Manager LSP label renaming fixing11New

Subject: FEBRUARY Published Tech docs / Technical tips / Posts to CA Spectrum Community board

Hello all,

Quickly search through the email doc for keywords using “find” from top right on tool bar of Outlook .

Techdocs:

How to configure Spectrum SRAdmin for a sudo install using /etc/sudoers.d
The Spectrum installation documentation discusses configuring SRAdmin for sudo using the /etc/sudoers file but not using /etc/sudoers.d This document discusses how to configure SRAdmin for a sudo install using /etc/sudoers.d
Last Update: 2017-02-28 Size: 83 kb Type: Knowledge Base Articles ID: TEC1601689

Which Operating systems is Jaspersoft supported on when integrating with Spectrum?
Supported versions Jaspersoft
Last Update: 2017-02-28 Size: 83 kb Type: Knowledge Base Articles ID: TEC1923497

Where are Spectrum user names and passwords stored?
Password storage Spectrum users
Last Update: 2017-02-28 Size: 83 kb Type: Knowledge Base Articles ID: TEC1904185

Discovery Console models Citrix NetScaler as pingable
NetScaler device is not responding to snmpget. It only responds to either snmpwalk / sapwalk2 or snmpgetnetx commands.
Last Update: 2017-02-28 Size: 83 kb Type: Knowledge Base Articles ID: TEC1434817

JAVA error while launching SPECTRUM 10.2 Installer "Warning: Missing charsets in String to FontSet conversion"
This was seen on Linux RHEL 7.
Last Update: 2017-02-28 Size: 83 kb Type: Knowledge Base Articles ID: TEC1612028

Setting up threshold for DEVICE PORT COUNT EXCEEDED THRESHOLD alarm
You are getting DEVICE PORT COUNT EXCEEDED THRESHOLD alarm. This article describes how you can configure the threshold value of that alarm and advises to filter interfaces modeling.
Last Update: 2017-02-27 Size: 83 kb Type: Knowledge Base Articles ID: TEC1026424

SpectroSERVER hangs when modeling Cisco NCS6008 devices
When modeling Cisco NCS6008 devices with a sysObjectID of 1.3.6.1.4.1.9.1.1851 in Spectrum, the SpectroSERVER may hang during the modeling process.
Last Update: 2017-02-24 Size: 83 kb Type: Knowledge Base Articles ID: TEC1630733

How to increase Web Server memory on CA Spectrum OneClick Administration page on Windows Machine.
How to increase Web Server memory on CA Spectrum OneClick Administration page on Windows Server.
Last Update: 2017-02-24 Size: 83 kb Type: Knowledge Base Articles ID: TEC1639739

Adding columns to OneClick Alarm View
How to customize a XML file to display a new column
Last Update: 2017-02-24 Size: 83 kb Type: Knowledge Base Articles ID: TEC1525456

Error when launching Spectrum MIB Tools
The following error is seen when launching Spectrum OneClick: com.mysql.jdbc.exceptions.jdbc4.MySQLSyntaxErrorException: Access denied for user 'OC_user'@'localhost' to database 'mibtools'
Last Update: 2017-02-23 Size: 83 kb Type: Knowledge Base Articles ID: TEC1556504

Juniper devices modeling as GnSNMPDev in Spectrum
Juniper devices with sysObjectID of 1.3.6.1.4.1.2636.1.1.1.2.63 modeled using the GnSNMPDev model type in Spectrum.
Last Update: 2017-02-23 Size: 83 kb Type: Knowledge Base Articles ID: TEC1883172

How is the memory utilization computed for devices that support the UC Davis mib?
I have MAC OS devices modeled in Spectrum that are getting the "HIGH AGGREGATE MEMORY UTILIZATION". How is the memory utilization computed for devices that support the UC Davis mib?
Last Update: 2017-02-23 Size: 83 kb Type: Knowledge Base Articles ID: TEC1736354

Tomcat will not start after Jaspersoft 6.3 install on CentOS 7
Tomcat will not start after Jaspersoft 6.3 install on CentOS 7. The following error is seen in the catalina.out file: Error: Could not create the Java Virtual Machine.
Last Update: 2017-02-23 Size: 83 kb Type: Knowledge Base Articles ID: TEC1167852

Individual reports hang in loading and never load the Parameter page
Slow performance when running the MySQL query makes the Parameter page is never loaded.
Last Update: 2017-02-23 Size: 83 kb Type: Knowledge Base Articles ID: TEC1936338

Jasper 6.1->6.3 upgrade BUILD FAILED on ImportingContent: of PostInstall
Upgrading Jasper 6.1 to 6.3 you can see BUILD FAILED on ImportingContent because on the install media the ..\Jasper63\overlay\spectrum\content does not exist.
Last Update: 2017-02-22 Size: 83 kb Type: Knowledge Base Articles ID: TEC1200345

How to initialize the Spectrum Report Manager (SRM) database.
Correct Usage of RpmgrInitializeLandscape command to initialize the Spectrum Report Manager (SRM) database.
Last Update: 2017-02-22 Size: 83 kb Type: Knowledge Base Articles ID: TEC538223

Cisco Switch IE4000 is mapped incorrectly in CA Spectrum as 25004GC4GP4GE.
Cisco Switches are seen mapped incorrectly in CA Spectrum OC gui
Last Update: 2017-02-22 Size: 83 kb Type: Knowledge Base Articles ID: TEC1863667

Unable to run reports in Spanish with CABI (JasperServer) 6.3 and Spectrum 10.2
Cabi hangs while running reports using Spanish locale and never finishes processing.
Last Update: 2017-02-22 Size: 83 kb Type: Knowledge Base Articles ID: TEC1254716

CABI 6.3 Jasper installation hangs at 13%
Installation of Jasper 6.3 hangs at 13%
Last Update: 2017-02-21 Size: 83 kb Type: Knowledge Base Articles ID: TEC1244784

How to enable links between 2 interfaces?
What attributes do we need to change to monitor live pipes
Last Update: 2017-02-21 Size: 83 kb Type: Knowledge Base Articles ID: TEC1822899

Why do some traps not alarm in Spectrum?
How to make any trap alarm in Spectrum e.g. SysEdge Autowatch
Last Update: 2017-02-21 Size: 83 kb Type: Knowledge Base Articles ID: TEC1221329

REST GET NullPointerException
when issuing a REST GET model request with one or more attr parameters, a NullPointerException is returned.
Last Update: 2017-02-20 Size: 83 kb Type: Knowledge Base Articles ID: TEC1064896

Unable to capture Host Configuration
While capturing host configuration, the below error is observed: SPC-OCC-10747:Error capturing configuration for host: NCM configuration difference failed to complete because required resources could not be allocated. Please see $SPECROOT/NCM/NCMSERV.OUT
Last Update: 2017-02-20 Size: 83 kb Type: Knowledge Base Articles ID: TEC1979642

Getting error when trying to set a value in Spectrum using curl
Getting the following error when trying to set a value in Spectrum using curl: attr and val parameters are not proportionate
Last Update: 2017-02-17 Size: 83 kb Type: Knowledge Base Articles ID: TEC1064154

Unable to generate the BOXI Jitter report for "Show Top / Worse N" value greater than 50
The BOXI Jitter report errors out as below when "Show Top / Worse N" value is greater than 50: "The viewer could not process an event. Information is needed before this report can be processed. [] ---- Error code:0 [CRWEB00000119]"
Last Update: 2017-02-17 Size: 83 kb Type: Knowledge Base Articles ID: TEC1936746

Spectrum Report Manager (SRM) not displaying all Global Collections
When running Group reports, the Spectrum Report Manager (SRM) is not showing all of the Global Collections in the "Select the Global Collection" pull down
Last Update: 2017-02-16 Size: 83 kb Type: Knowledge Base Articles ID: TEC1273197

Spectrum 10.1 memory leak
SpectroSERVER memory leak. Leaking approximately 1GB of ram every 3 days.
Last Update: 2017-02-16 Size: 83 kb Type: Knowledge Base Articles ID: TEC1855608

Launching the CA SPECTRUM Performance View (PVIEW) or running pviewrep crashes the SpectroSERVER process
From SCP when selecting Control - SPECTRUM Performance or when running pviewrep from the $SPECROOT/PView directory, the SS process terminates with the following error: "SPC-OCP-10049: The SpectroSERVER process terminated with a Segmentation Violation"
Last Update: 2017-02-16 Size: 83 kb Type: Knowledge Base Articles ID: TEC1900488

Error in VNM.OUT or Spectrum Control Panel seen: “ERROR TRACE at CsFNodeTbl.cc(279): Destroying CsFaultRecord with non-zero reference count:“
This is a techdoc to describe an error message that can be seen in Spectrum from the Spectrum Control Panel (SCP) or the VNM.OUT.
Last Update: 2017-02-16 Size: 83 kb Type: Knowledge Base Articles ID: TEC1802968

Error: SPECTRUM does not support this version of Redhat Enterprise Linux. Please see the SPECTRUM Installation Guide for supported versions.
Spectrum does not support version error
Last Update: 2017-02-15 Size: 83 kb Type: Knowledge Base Articles ID: TEC1798071

The SSdbload is exiting with "Unknown error" while loading database
While loading the database either through Spectrum Control Panel (or) through command line, the below error SPC-OCP-10044: Error starting process ...SSdbload.exe: SPC-OCP-10048: The SSdbload process exited with error: Unknown error..
Last Update: 2017-02-15 Size: 83 kb Type: Knowledge Base Articles ID: TEC1683114

Multiple Issues with the Web Services (RESTful) API
There are five issues in the Web (RESTful) API code in Spectrum 10.1.1, including failure to return values, hangs, OneClick memory growth, high Tomcat CPU utilization and ping failures.
Last Update: 2017-02-15 Size: 83 kb Type: Knowledge Base Articles ID: TEC1587012

CiscoNXOS models missing Information subviews in Spectrum 10.2 OneClick
CiscoNXOS models missing Information subviews in Spectrum 10.2 OneClick: Cisco Environment Monitor Information Cisco Syslog Information Cisco Interface Extension Cisco Cellular 3G Cisco Process Cisco AAA Cisco Fabric Cisco License Management
Last Update: 2017-02-14 Size: 83 kb Type: Knowledge Base Articles ID: TEC1023376

Cisco NX-OS modeling using GnSNMPDev in Spectrum 10.1.x and below
Cisco NX-OS devices with sysObjectID 1.3.6.1.4.1.9.12.3.1.3.1625 modeling using GnSNMPDev model type in Spectrum 10.1.x and below
Last Update: 2017-02-14 Size: 83 kb Type: Knowledge Base Articles ID: TEC1814996

Errors seen in the ARCHMGR.OUT file for Spectrum indicate database corruption that needs to be repaired
Errors seen in the $SPECROOT/SS/DDM/ARCHMGR.OUT file of Spectrum indicate corruption in the DDM database that needs to be repaired.
Last Update: 2017-02-14 Size: 83 kb Type: Knowledge Base Articles ID: TEC1891738

SpectroSERVER memory growth
The SpectroSERVER process exhibits linear memory growth on the order of hundreds of MB per day.
Last Update: 2017-02-14 Size: 83 kb Type: Knowledge Base Articles ID: TEC1179497

A CABI User is not able to log into the BI Launch Pad.
Users are unable to access the CABI application. SIA (Server Intelligence Agent) version 2.0.6.0 status starting. The status is not starting. The user is unable to stop it. The Apache Tomcat 6.0.24 status is 'stopped'
Last Update: 2017-02-14 Size: 83 kb Type: Knowledge Base Articles ID: TEC1358374

10.2 SS crash or hang in NCM code
After installing 10.2 the SS crashes when performing NCM functions.
Last Update: 2017-02-10 Size: 83 kb Type: Knowledge Base Articles ID: TEC1398597

Spectrum Archive Manager fails to start with no user model error
Spectrum Archive Manager fails to start with no user model error "The Archive Manager has been shut down because the SpectroSERVER does not contain a User model for this user."
Last Update: 2017-02-09 Size: 83 kb Type: Knowledge Base Articles ID: TEC1996586

What is the difference between the GnSNMPDev and GnCiscoDev model types in Spectrum?
Information about the GnSNMPDev and GnCiscoDev model types
Last Update: 2017-02-09 Size: 83 kb Type: Knowledge Base Articles ID: TEC1752583

CA Spectrum OneClick User not seeing all User Groups in the OneClick Users tab.
Spectrum OneClick User not seeing all User Groups in the OneClick Users tab.
Last Update: 2017-02-09 Size: 83 kb Type: Knowledge Base Articles ID: TEC1523056

Spectrum distributed installation fails when using sudo
When using sudo to install Spectrum from one Linux system to another, the installation fails with insufficient privileges
Last Update: 2017-02-09 Size: 83 kb Type: Knowledge Base Articles ID: TEC1357757

Primary Archive Manager in a Fault Tolerant Environment is running, but no events are being seen in OneClick.
This techdoc describes a problem that may be observed in extremely rare circumstances where the Archive Manager is not processing events in a fault tolerant environment with no errors.
Last Update: 2017-02-09 Size: 83 kb Type: Knowledge Base Articles ID: TEC1156705

Cannot create Global Collection (GC) topology views in Spectrum using UIMHost devices
Spectrum GC topology views UIMHost devices
Last Update: 2017-02-09 Size: 83 kb Type: Knowledge Base Articles ID: TEC1110552

Spectrum Report Manager failing to update events
The Spectrum Report Manager (SRM) is failing to update the events for the landscapes being monitored.
Last Update: 2017-02-08 Size: 83 kb Type: Knowledge Base Articles ID: TEC1089784

Aruba IAP (Instance Access Points) devices do not come under WLC Manager
Aruba IAP devices (1.3.6.1.4.1.14823.1.2.71) are discovered and modeled with Model Class = Wireless LAN Controller but do not appear under WLC Manager
Last Update: 2017-02-08 Size: 83 kb Type: Knowledge Base Articles ID: TEC1119749

what does poll_device.sh do in Spectrum?
/Spectrum/Install-Tools/SRM-Tools/poll_device.sh
Last Update: 2017-02-08 Size: 83 kb Type: Knowledge Base Articles ID: TEC1601184

Why does Spectrum not alarm on StackPort modules when one goes down?
Spectrum StackPort module alarm
Last Update: 2017-02-06 Size: 83 kb Type: Knowledge Base Articles ID: TEC1431961

Spectrum MPLS manager not discovering devices
Spectrum MPLS Transport LSP discovery is not discovering LSPs for Cisco and Juniper devices.
Last Update: 2017-02-06 Size: 83 kb Type: Knowledge Base Articles ID: TEC1917063

How can we move Troubleshooters between landscapes?
Guidelines for moving troubleshooters between landscapes.
Last Update: 2017-02-03 Size: 83 kb Type: Knowledge Base Articles ID: TEC1576831

Error importing SRM content: CE SDK Exception occurred
Running Update Content the following error is received: Error importing SRM content: CE SDK Exception occurred : 'Unable to find servers in CMS oneclick:6400 and cluster @oneclick:6400 with kind fileserver and service FileStoreV2. All such servers could b
Last Update: 2017-02-03 Size: 83 kb Type: Knowledge Base Articles ID: TEC1064626

No global collections visible in SRM for non admin users with SRM security enabled.
Only admin users can run group reports in SRM
Last Update: 2017-02-02 Size: 83 kb Type: Knowledge Base Articles ID: TEC1967829

EEM upgrade from 12.51 CR03 to 12.51 CR05 failed during its configuration backup
Spectrum 10.2 requires EEM 12.51 CR05. You have tried to upgrade EEM 12.51 CR03 to 12.51 CR05 but it failed during backup. This article describes solution to avoid this problem.
Last Update: 2017-02-02 Size: 83 kb Type: Knowledge Base Articles ID: TEC1557955

How can I add a custom column to a locater search with added attribute to a locater search?
When creating a locater search you can add an additional column to display an additional attribute. The example below shows how to add a column with Firmware attribute displayed but you can use others instead.
Last Update: 2017-02-01 Size: 83 kb Type: Knowledge Base Articles ID: TEC1435393

Can I setup SSL for use between Spectrum and Jaspersoft?
Tech doc explaining that the prior to Spectrum 10.2 there is no support for setting up SSL with Jaspersoft
Last Update: 2017-02-01 Size: 83 kb Type: Knowledge Base Articles ID: TEC1564737

VPN Manager discover filter wild cards
Wild cards are added automatically to the VPN filter in OneClick
Last Update: 2017-02-01 Size: 83 kb Type: Knowledge Base Articles ID: TEC1356943

Technical tips / Posts to CA Spectrum Community board:

Title

Views

Replies

pulling number of critical alarms without report manager

Eenable Cross-Origin Resource Sharing (CORS) for Spectrum Oneclick

335

Missing Interfaces and auto-refreshing communities

Schedule a report in Jaspersoft with option landscape

CA Spectrum Dynamic global collection creation by alert type

Clear Alarm Event configuration

How to Create a Maintenance Schedule via RESTful services/Web Services API in Spectrum ?

215

How to improve CA Spectrum 10.1 performance

Upgrade of CA Spectrum from 9.3 to 10.1.1 : SDC Communication Problem

231

Configuration file for all devices in spectrum 10.0

104

Is it possible to configure a default landscape for Webclient?

Event Model for non existing model

Simulator for Mibwalks

Create a global collection of specific minor alert??

10.1.0/10.1.1 WLC Management issues when APs are assigned addresses via DHCP

198

Spectrum and BOXI

Response Time reports in the new CABI

Process ID in High Memory & High CPU Utilization Alarms

How to auto close tickets associated for a specific problem type?

alarm scheduling

CA Spectrum: Aruba Wireless Controllers and Access Points Licensing

Create Spectrowatch for Printer without Mib

I wanted to know if anyone that has a Spectrum/Service Now integration if you have been able to open problem tickets based on number of incidents created?

NCM Capture Config for Fortigate Firewall using SSH

The user xxxx has no privileges in OneClick

WCLS Model Creation

Can you send me the URL where I can download from the patches which has been released for Spectrum 10.2?

Linux file systems are not showing exact percent used values.

No global collections from Spectrum in CABI 4.1 sp3

690

Spectrum REST API - Getting a Device List

898

How do I reference a username/model within EventDisp?

SRM 10.0 CABI issue

361

Ports maintenance mode in DSS

103

Spectrum Mobile App- troubleshooters issue

199

can 24 hour time format have leading zeros?

Device color change CA spectrum

CA Spectrum 10.1.1 - Trouble Ticket ID row-content lost after HA move

RCPD Syncronization failing.

A device with Sysdge declares a rule and is modeled on spectrum but does not generate alarm on that device, the question that generates it on another device

How is works alarms for interfaces?

Oracle OEM manager MIBS

Global Collection update time

Alerts critical in hibernate state

Have other CA Spectrum r10.1 customers experienced SpectroServer memory leaks?

298

How to modify custom-menu-config to open multiple external tools

144

How to Assert log monitoring alarms on service models based on LogMon traps

102

Nexus syslog trap alarming

Set string attribute to a value using custom oneclick menu item

Is there a way to maintain custom MIBs & mapped attributes\traps from a previous Spectrum installation?

Spectrum 10.2 NO "NSM Configuration"?

Questions regarding SSO when Integrating Jaspersoft with Spectrum

Web Services and Actions

821

Spectrum Watch - Wich model_type represents a watch?

127

Upgrade Spectrum from 9.3 to 10.1

Regarding the new "Recording User Actions in OneClick" feature for 10.2

NCM Device Families / Grouping based on credentials

Spectrum MIB Tools How to remove an attribute mapping ?

Spectrum MIB Tools How to remove ?

CABI 4.1 - Database Error "Non Supported database" (IES 10901)

Spectrum SANM policies

Spectrum Alarm/Event correlation

Actual Cisco Model for 3750E, 3750X, etc

Spectrum Training for new users

102

Mapping a trap with a variable trap OID

Cisco Messages in Device logs

webserver error -- oneclick

Jasper 6.3 Documentation seems to be missing

153

Dynamic Alarm vs Static Alarm

SRM has not finished starting

CABI Jaspersoft 6.3 question for Linux

146

Cisco SF300 - unable to pull host configuration

NCM storing of configs from Infoblox Devices?

CABI Boxi Report Outage Log: Group for CABI JasperReports 6.1

Is it possible to have more than one Spectrum Report Manager integrated with the same Jasper Server?

GIS Not displaying models in GC

Capture Config for any Device via SSH

Hello all, has anyone know whether ca spectrum can integrate with Netnumen(ZTE product)??

Spectrum - Active Directory and Exchange Server Management

VNM in Initial State

How to create users in Spectrum using RESTful API?

336

Is it possible to have Spectrum Report Manager integration with both BO and Jasper at the same time?

Privilege check fails on jasper 6.3 install

Containers and VNM in Initial State

Containers in Spectrum?

Create VNM in Spectrum?

Physical Memory threshold

Condition attribute

Where can I get some specific information on the causes of VMWARE VCENTER SERVER PROXY LOST alarm

Subject: JANUARY / DECEMBER Published Tech docs / Technical tips / Posts to CA Spectrum Community board

Hello all,

Quickly search through the email doc for keywords using “find” from top right on tool bar of Outlook .

Techdocs:

The 0x10d35 event displays incorrectly
The 0x10d35 event displays as: The virtual fault domain has transitioned from the {T virtualFaultDomainState 2} state to the {T virtualFaultDomainState 1} state. In the Event Message section in the Navigation bar of ECEditor. The event message displays i
Last Update: 2017-01-30 Size: 83 kb Type: Knowledge Base Articles ID: TEC1687861

Can I change the date time format in SRM Reports in CABI 6.3 for Spectrum 10.2?
This is a techdoc to explain if you can change the date time format from US standard to European standard or any other format.
Last Update: 2017-01-30 Size: 83 kb Type: Knowledge Base Articles ID: TEC1555355

Can Spectrum model SNMPv3 device with SNMP context?
An SNMP context is a collection of management information accessible by an SNMP entity which is governed by RFC 5343. This article shows how you can model SNMPv3 device with SNMP context in Spectrum.
Last Update: 2017-01-30 Size: 83 kb Type: Knowledge Base Articles ID: TEC1406236

ArchMgr shutting down viewing events in OneClick
By adding multiple event type filters , noticed we had an issue when loading the events. the event would not load and eventually the archive manager would crash.
Last Update: 2017-01-27 Size: 83 kb Type: Knowledge Base Articles ID: TEC1732483

How to add customized company name and logo in oneclick web page
To display your own company name and logo in oneclick web page.
Last Update: 2017-01-26 Size: 83 kb Type: Knowledge Base Articles ID: TEC1936047

CABI6 install failed and hanging
Fresh install started on a fresh server and it just stop/hanging using GUI.
Last Update: 2017-01-25 Size: 83 kb Type: Knowledge Base Articles ID: TEC1547608

After enabling JasperReports 6.3 integration - spectrum reports and folders are missing
JasperReports 6.3 was successfully installed and integrated with SRM, but cannot find the spectrum folder or reports
Last Update: 2017-01-25 Size: 83 kb Type: Knowledge Base Articles ID: TEC1593075

Do I need to restart the SpectroServer if I change the AgeOut Setting in the OneClick console?
After I set the AgeOut setting on SpectroSERVER, does it take affect without restarting the SpectroSERVER? is there any variable that it update in .vnmrc or some other rc file? How do I change it for the secondary SpectroServer?
Last Update: 2017-01-24 Size: 83 kb Type: Knowledge Base Articles ID: TEC1771408

No serial number for Cisco VSS
In contents tab serial number is not visible for Cisco VSS devices (see attachment). But in Component detail tab in Asset Information it is visible. We need serial number visible for our asset management.
Last Update: 2017-01-24 Size: 83 kb Type: Knowledge Base Articles ID: TEC1164786

If I change the Spectrum install owner to a newly created user for one of the landscapes in a Distributed Spectroserver Environment do I need to create matching new user model on the MLS and all other landscapes in that DSS environment?
If I change the Spectrum install owner to a newly created user for one of the landscapes in a Distributed Spectroserver Environment do I need to create matching new user model on the MLS and all other landscapes
Last Update: 2017-01-23 Size: 82 kb Type: Knowledge Base Articles ID: TEC1119587

After making changes to the SDConnector settings by modifying the sdc.config file do I need to restart the SDConnector process?
This is a tech doc to advise that after making changes to the SDConnector settings by modifying the sdc.config file that you need to restart the SDC process as this file is read on startup and any settings in this file are only applied at this point.
Last Update: 2017-01-23 Size: 82 kb Type: Knowledge Base Articles ID: TEC1727516

In REST Call, Post method of get Models, If body contains attribute ID: AttributeID.MODEL_NAME, an Invalid attribute ID error is thrown
AttributeID.MODEL_NAME, an Invalid attribute ID error is thrown
Last Update: 2017-01-23 Size: 83 kb Type: Knowledge Base Articles ID: TEC1082017

Adding a custom column to the List tab of Topology views for CA Spectrum OneClick
Instructions on how to add a custom column to the List tab of Topology views for CA Spectrum OneClick
Last Update: 2017-01-20 Size: 83 kb Type: Knowledge Base Articles ID: TEC607265

Spectrum installation assistance request
Customer require assistance on spectrum installation.
Last Update: 2017-01-20 Size: 83 kb Type: Knowledge Base Articles ID: TEC1609683

Event filters cannot be included or excluded in the Detailed Event Log report or exception seen while opening sub report for Top-N alarm reports
After the installation of Spectrum_10.01.01.PTF_10.1.135 we have again the Problem Event include / exclude that was resolved with Spectrum_10.01.00.PTF_10.1.033.
Last Update: 2017-01-20 Size: 83 kb Type: Knowledge Base Articles ID: TEC1831357

Spectrum OneClick custom splash screen does not work when OneClick is integrated with EEM
When Spectrum OneClick is configured to use a custom splash screen using the custom-branding-config.xml file and is also integrated with EEM, the custom splash screen is not seen when a user logs into OneClick.
Last Update: 2017-01-19 Size: 83 kb Type: Knowledge Base Articles ID: TEC1141418

GIS View Error in NAT environment
Launching GIS View in a NAT environment, you may get the following error: “This page didn't load Google Maps correctly. See the JavaScript console for technical details”
Last Update: 2017-01-19 Size: 83 kb Type: Knowledge Base Articles ID: TEC1098803

SRM Schedule Report Missing Parameters selection for cabi 4.1
When scheduling an out of the box report (Schedule option) the Parameters selection is missing for CABI 4.1
Last Update: 2017-01-18 Size: 83 kb Type: Knowledge Base Articles ID: TEC1062073

Can the Tomcat or mysql version be upgraded independently of upgrading CA Spectrum due to a vulnerability?
There are times when a vulnerability may require the update to tomcat or mysql. This document discusses this.
Last Update: 2017-01-18 Size: 83 kb Type: Knowledge Base Articles ID: TEC1937099

BOXi outage reports are showing " NO Records Found" in CA Spectrum 10.1.2 version.
"NO Records Found " error is getting when we run BOXI outage reports in CA Spectrum 10.1.2 version.
Last Update: 2017-01-18 Size: 83 kb Type: Knowledge Base Articles ID: TEC1922136

Explanation of Single Sign On (SSO) URL
What do the appended characters on a SSO URL represent ?
Last Update: 2017-01-18 Size: 83 kb Type: Knowledge Base Articles ID: TEC1724681

After a failover to the Secondary Wireless LAN Controller (WLC), all the Access Points (APs) do not fallback to the Primary WLC
The Access Points (APs) configured with the WLC active/passive information fails over to the Secondary WLC when the primary WLC goes down, but all the APs will not return back when the Primary WLC is back up and running
Last Update: 2017-01-18 Size: 83 kb Type: Knowledge Base Articles ID: TEC1984017

Facing issues while generating report from Jaspersoft, the reports load forever
The reports load forever to eventually time (or) error out as the Apache Tomcat Service on the Jasper Server consumes very High Memory when generating the Jasper Reports
Last Update: 2017-01-18 Size: 83 kb Type: Knowledge Base Articles ID: TEC1767607

Spectrum v9.3 backup restore on v10.1.1
We have ca spectrum v10.1.1 installed in our environment. Our customer wants to verify old alarms/events which are of spectrum v9.3. Will restoration of spectrum v9.3 data (ssdb+ddmDB) on spectrum v10.1.1 work? please suggest.
Last Update: 2017-01-18 Size: 83 kb Type: Knowledge Base Articles ID: TEC1803587

Juniper routers chassis reconfiguration (reconfiguring) causing SpectroSERVER cpu problems and duplicate chassis modules in CA Spectrum 10.1.x and 10.2
Juniper chassis changes are causing Juniper devices to reconfigure every minute. This causes the SS cpu to spike to 100% and the SS memory increases due to duplicate module models being created.
Last Update: 2017-01-17 Size: 83 kb Type: Knowledge Base Articles ID: TEC1666174

Language options in CABI 6.x Jasper Reports
Options for changing language in Jaspersoft Reports.
Last Update: 2017-01-17 Size: 83 kb Type: Knowledge Base Articles ID: TEC1560432

MySQL connection issue creating Ad Hoc reports using the JasperReports Server
When I select "SpectrumDomain" to create Ad Hoc report on JasperConsole I got "An error occurred while creating the connection. Try again." error at the stage of drag and dropping Availability field into Columns/Groups fields or Ad Hoc View frame
Last Update: 2017-01-15 Size: 83 kb Type: Knowledge Base Articles ID: TEC1612786

Primary SpectroSERVER crashes in a Fault Tolerant environment after Spectrum upgrade from 10.1.1 to 10.02.00
After a successful upgrade of the primary SpectroSERVER to 10.02.00 in a Fault Tolerant environment, the primary SpectroSERVER crashed soon after starting.
Last Update: 2017-01-13 Size: 83 kb Type: Knowledge Base Articles ID: TEC1903686

Jaspersoft Reports Display the Date Incorrectly. If you look at date the report was ran, it shows 10/298/2016.
I noticed an error in the Jaspersoft report. If you look at date the report was ran, it shows 10/298/2016. The report was ran today, 10/24/2016, which is the 298th day of the year. There’s something wrong in the date calculation.
Last Update: 2017-01-12 Size: 83 kb Type: Knowledge Base Articles ID: TEC1468622

Vcenter duplicated under Virtual Host Manager everytime the SpectroSERVER is recycled.
Vcenters are managed by SystemEDGE VCAIM, and everytime the SpectroSERVER is recycled, I get some of the vCenters duplicated, under Virtual Host Manager.
Last Update: 2017-01-12 Size: 83 kb Type: Knowledge Base Articles ID: TEC1368422

No performance data for serial port in CA Spectrum 10.1.1
Since upgraded from CA Spectrum 9.4.2.1 to 10.1.1, there is no data in the Performance tab of serial port/interface.
Last Update: 2017-01-12 Size: 83 kb Type: Knowledge Base Articles ID: TEC1962355

Cannot export reports to local disk
When the customer attempts to run a report exporting to local disk they receive the following error: destination directory error.[CrystalEnterprise.DiskUnmanaged] [cannot rexec cp]
Last Update: 2017-01-12 Size: 83 kb Type: Knowledge Base Articles ID: TEC1449297

How to enable LDAP authentication in CABI 6.1 JasperServer Reports
Steps to enable LDAP Authentication in JasperSoft
Last Update: 2017-01-11 Size: 83 kb Type: Knowledge Base Articles ID: TEC1677289

How do you turn off SSH key checking with NCM backups
After editing the \win32app\Spectrum\NT-Tools\SRE\erc\defaults\etc\ssh_config And uncommenting the following lines hosts * strictHostKeyChecking no This does not seem to work. Thanks!
Last Update: 2017-01-11 Size: 83 kb Type: Knowledge Base Articles ID: TEC1936242

Prerequisites for updating OS Patch on CA Spectrum Installed Server
Patch update of Windows or Linux OS on a CA Spectrum installed server.
Last Update: 2017-01-10 Size: 83 kb Type: Knowledge Base Articles ID: TEC1929139

Need Spectrum 10.01.01.D58 rebuilt for r10.1.2
Spectrum 10.01.01.D58 was created for the issue outlined in the following TECDOC: TEC1612786 - MySQL connection issue creating Ad Hoc reports using the JasperReports Server http://www.ca.com/us/services-support/ca-support/ca-support-/knowledge-base-articles.tec1612786.html After installing the r10.1.2 patch, this problem returns
Last Update: 2017-01-10 Size: 83 kb Type: Knowledge Base Articles ID: TEC1768938

Duplicate RFC2790 process montoring entries in OneClick from locater search.
After Creating a Monitored Process of a Windows Host model or Dell Host Model the OneClick Locater shows duplicated ProcMon2790 Models with different Model_Handles.
Last Update: 2017-01-09 Size: 83 kb Type: Knowledge Base Articles ID: TEC1971324

Spectrum Connector Upgrade to .238 Fails: OneClick server not reachable
When trying to upgrade the Spectrum Connector server from version 2.0.0.212 to 2.0.0.238, the upgrade will fail with the error: Configured OneClick server is not reachable.The servers connect to oneclick via ssl.
Last Update: 2017-01-06 Size: 83 kb Type: Knowledge Base Articles ID: TEC1444916

The Host Configuration tab for NCM is grayed out or Different Type Model alarms show in the CA Spectrum OneClick gui.
If a device is not certified in Spectrum, the Host Configuration tab is grayed out and not available. If the device does have configuration capture abilities, this document describes a possible workaround other than creating scripts.
Last Update: 2017-01-06 Size: 83 kb Type: Knowledge Base Articles ID: TEC1829894

CA Spectrum WLC Manager is not connecting the intermediate switch to the Access Point when using Cisco Discovery Protocol (CDP)
The WLC manager in Spectrum is not discovering the connection between AP-Pingable device and their switches. The switches show the connection in their CDP table but no link is created.
Last Update: 2017-01-06 Size: 83 kb Type: Knowledge Base Articles ID: TEC1671175

Error while creating adhoc view reports in jaspersoft
Spectrum 10.1.2 is integrated with jaspersoft 6.1, getting error message Unable to create Adhoc reports, observing the error "An error occurred while creating the connection. Try again." while trying to create adhoc view reports for network devices.
Last Update: 2017-01-05 Size: 83 kb Type: Knowledge Base Articles ID: TEC1877225

SPC-OCC-11736: An unknown failure occurred
After SPECTRUM changed on its own Name for one of the distribution routers, I couldn't change its System name, getting the following error: SPC-OCC-11736: An unknown failure occurred
Last Update: 2016-12-30 Size: 83 kb Type: Knowledge Base Articles ID: TEC1710562

Devices discovered in spectrum not reflecting to ehealth after integration.
Auto-Discovery option is not enabled on the ehealth manager in Spectrum oneclick
Last Update: 2016-12-29 Size: 83 kb Type: Knowledge Base Articles ID: TEC1146224

Unable to create PollPortStatus (0X1280a) rule. The Error Observed: "The rule setting 0x1280a is already in use by rule ENABLE LIVE PIPES ON ROUTER LINKS of policy Port Fault Management Policy"
Unable to disable Live Link Alarms policy, the option is greyed out, hence, unable to create PollPortStatus (0X1280a) rule "The rule setting 0x1280a is already in use by rule ENABLE LIVE PIPES ON ROUTER LINKS of policy Port Fault Management Policy"
Last Update: 2016-12-29 Size: 83 kb Type: Knowledge Base Articles ID: TEC1401382

Spectrum Installer for r10.2 on Linux show on initial screen: "Spectrum Install Version 9.3.0" and all options are grayed out.
When you run setuplin.exe to run the installer you get "Spectrum Install Version 9.3.0" screen instead of usual initial screen.
Last Update: 2016-12-28 Size: 83 kb Type: Knowledge Base Articles ID: TEC1692211

Need fix for Duplicate assets from Spectrum
Fix was removed after upgrade to 9.4.2. When Spectrum creates a ticket in Service Desk a new hardware asset is created even if that asset exists. How to ensure the asset will match the Spectrum asset database with the APM to prevent duplicate data?
Last Update: 2016-12-28 Size: 83 kb Type: Knowledge Base Articles ID: TEC1743959

Event filters in Spectrum Report Manager reports are not working
After upgrade to 10.1 and cabi4, a daily custom event report fails. The custom events xml file doesn't seem to stay selected in parameters and if it runs, the report has no data the submit in cabi of a reschedule fails on java runtime error.
Last Update: 2016-12-28 Size: 83 kb Type: Knowledge Base Articles ID: TEC1548818

Fresh 10.2 install, can't access OneClick
Fresh 10.2 install, cannot access oneClick. Getting error "Page not found"
Last Update: 2016-12-27 Size: 83 kb Type: Knowledge Base Articles ID: TEC1216143

Could not connect to generate Ad Hoc report in JasperReports 6.3
A fresh install of JasperReports 6.3 in Windows platform. When trying to generate Ad Hoc Availability report, the following error is displayed: Could not connect to address=(host=breeze-w2k8vm3)(port=3306)(type=master) : breeze-w2k8vm3
Last Update: 2016-12-27 Size: 83 kb Type: Knowledge Base Articles ID: TEC1641022

How to reset the password if you forgot the password for report manager on OneClick machine
Forgot the Password for Report Manager
Last Update: 2016-12-23 Size: 83 kb Type: Knowledge Base Articles ID: TEC1657526

How to configure TFTP server to take NCM backup in CA spectrum ( windows only)
steps to configure TFTP server in CA spectrum
Last Update: 2016-12-23 Size: 83 kb Type: Knowledge Base Articles ID: TEC1579602

How to display the probable cause in email subject line in CA spectrum
steps to display the probable cause in email subject line in CA spectrum
Last Update: 2016-12-23 Size: 83 kb Type: Knowledge Base Articles ID: TEC1591417

Why are the tunnels not showing up in the interface tab in CA Spectrum OneClick, when the devices have been successfully modeled for Cisco ASA devices?
This is a techdoc to explain why we do not create tunnels in the interface tab for Cisco ASA devices.
Last Update: 2016-12-22 Size: 83 kb Type: Knowledge Base Articles ID: TEC1845157

"DUPLICATE SNMPv3 ENGINE IDS DETECTED" alarm on firewall devices in Spectrum 10.0 version when IPv4 is mapped to IPv6 address.
Tech doc written on how to resolve incorrect "DUPLICATE SNMPv3 ENGINE IDS DETECTED" alarm on firewall devices
Last Update: 2016-12-22 Size: 83 kb Type: Knowledge Base Articles ID: TEC1517728

Archive Manager doesn't store Event
The customer found a lot of such messages in ARCHMGR.OUT: Mai 26 03:07:09 ERROR TRACE at ModelArchDBImp.cc(1532): ModelArchDBImp::submitEvent ( model_h=0x4f251d, type=0x82105a, utime: 1464224828 ): Maximum vardata string length exceeded
Last Update: 2016-12-22 Size: 83 kb Type: Knowledge Base Articles ID: TEC1421353

NSFirewallVPN - Missing Interfaces
When we create new Models by IP of NSFirewallVPN Model Type we have missing Interfaces. We have the same issue when a User Reconfigures an existing Device of NSFirewallVPN Model Type.
Last Update: 2016-12-22 Size: 83 kb Type: Knowledge Base Articles ID: TEC1696835

Memory leak in Spectrum
we see a constant increase of memory.
Last Update: 2016-12-22 Size: 83 kb Type: Knowledge Base Articles ID: TEC1948822

SNMPv3 Duplicate Engine ID Alarms
false Duplicate SNMPv3 Engine ID Deteted alarms. The ip adresses mentioned in the alarm are the IPV4 and the IPV6 address of the same device.
Last Update: 2016-12-22 Size: 83 kb Type: Knowledge Base Articles ID: TEC1228278

javaws fails to launch OneClick on multiple laptops/desktops
When we launch OneClick, we don't get past the java web start splash screen. we've tried reinstalling java. and we've gone through the troubleshooting faq on CA's website. But nothing seems to help.
Last Update: 2016-12-21 Size: 83 kb Type: Knowledge Base Articles ID: TEC1233024

Spectrum does not model IPSec Tunnel interfaces for Cisco ASA (Adaptive Security Appliance) firewall devices.
IPSec Tunnel interface models are not created in Spectrum for Cisco ASA firewalls.
Last Update: 2016-12-21 Size: 83 kb Type: Knowledge Base Articles ID: TEC1393846

Unable to set up SSL based Spectrum as a Data Source in CA Performance Manager (CAPM)
Addresses a problem causing failure to implement a Spectrum Data Source in CA Performance Manager.
Last Update: 2016-12-21 Size: 83 kb Type: Knowledge Base Articles ID: TEC1065266

"Error in saving alarm table column preferences: Preferences may be empty"
User not allowed to edit alarm column preferences in Spectrum 10.2 Web Client. When trying to add/remove column in Web Client layout preferences tab: "Error in saving alarm table column preferences: Preferences may be empty"
Last Update: 2016-12-20 Size: 83 kb Type: Knowledge Base Articles ID: TEC1374816

SpectroSREVER performance problems when destroying Access Point AP models in CA Spectrum.
When destroying thousands of Access Point models at once in CA Spectrum, only 1 destroy thread is used therefore it can take hours to destroy all of the models.
Last Update: 2016-12-19 Size: 83 kb Type: Knowledge Base Articles ID: TEC1519436

The Last Occurrence date/time is not populating for any alarms in CA Spectrum on Solaris.
When looking at any alarm the Last occurrence date/time shows epoch time. For example: 061569 10/15/2016 00:21:28 0x10f69 0x14f1af SwCiscoIOS CRITICAL 12/31/1969 16:00:00 No No
Last Update: 2016-12-16 Size: 83 kb Type: Knowledge Base Articles ID: TEC1075134

What versions of CA products are compatible with CA Spectrum 10.2? For example, EEM, SOI, UIM, CAPC, Service Desk, Ehealth, CAPC, CABI, CA APM,
CA has many products with different versions. What versions of those products are supported with CA Spectrum version 10.2?
Last Update: 2016-12-16 Size: 83 kb Type: Knowledge Base Articles ID: TEC1319121

CA Spectrum 10.2 install has options for Legacy Landscape Handle and Huge Landscape Handle during install.
During the install of CA Spectrum 10.2, there is an option for Legacy Landscape Handle and Huge Landscape Handle. This document provides information on which option to use.
Last Update: 2016-12-16 Size: 83 kb Type: Knowledge Base Articles ID: TEC1507856

When loading the SpectroSERVER Database (SSdb) in 10.2 the following error shows: Error: Detected incompatible model mask configuration.
Running SSdbload or reloading the SSdb from the SCP fails: Error: Detected incompatible model mask configuration. The database is configured as 20 bits, but the server is configured as 24 bits. Database can't be loaded.
Last Update: 2016-12-16 Size: 83 kb Type: Knowledge Base Articles ID: TEC1413687

Reports hang with "Please Wait" box in CABI 6.3 JasperReports
After running a report, like Current Assets: All, it will hang and never display the data.
Last Update: 2016-12-16 Size: 83 kb Type: Knowledge Base Articles ID: TEC1021171

CABI BOXI reports return "no records found" after upgrading to Spectrum r10.1.2 with any user other than Administrator account
After upgrading to r10.1.2, only CABI BOXI Administrator account get results from reports. Any other user get "no record found" message on every single report.
Last Update: 2016-12-15 Size: 83 kb Type: Knowledge Base Articles ID: TEC1136537

After upgrading to Spectrum r10.1.2, on the RTT CABI BOXI Reports parameter page, after select the ICMP Test type, the list of tests are not displayed.
After select ICMP test type on RTT CABI BOXI Reports, the ICMP tests are not displayed.
Last Update: 2016-12-15 Size: 83 kb Type: Knowledge Base Articles ID: TEC1319964

How to configure X11 forwarding on linux to install CABI 6.3 JasperReports using a Windows PC
Steps to configure X11 forwarding to utilize the GUI installer on a Linux host
Last Update: 2016-12-15 Size: 83 kb Type: Knowledge Base Articles ID: TEC1699052

Install using defaults option grayed out during CABI Jasper 6.3 installation on Linux
Option to install using defaults is grayed out when attempting to install Jasper 6.3
Last Update: 2016-12-15 Size: 83 kb Type: Knowledge Base Articles ID: TEC1224507

Can the automatic discovery/creation of Access Points (AP) in CA Spectrum be stopped for any Wireless Lan Controller (WLC)?
Once the Access Point discovery has been launched, how can it be stopped?
Last Update: 2016-12-15 Size: 83 kb Type: Knowledge Base Articles ID: TEC1979169

Best Practice to deal with excessive snmp and icmp communication lost alarms in CA Spectrum.
This document discusses when device models generate "Device has stopped responding to polls" alarms or "Device is no longer responding to primary management requests" even though the device is still up.
Last Update: 2016-12-15 Size: 83 kb Type: Knowledge Base Articles ID: TEC562504

Spectrum Probable cause missing in Service Desk tickets
Tickets are submitted without the alarm probable cause from Spectrum.
Last Update: 2016-12-15 Size: 83 kb Type: Knowledge Base Articles ID: TEC1648498

Alarm Filter not deleted
While a Spectrum administrator did delete an Alarm Filter it ded re-appear
Last Update: 2016-12-15 Size: 83 kb Type: Knowledge Base Articles ID: TEC1874307

Do Spectrum watches work with multiple values of OID instances?
Is it possible to monitor multiple OID instances in a single watch?
Last Update: 2016-12-15 Size: 83 kb Type: Knowledge Base Articles ID: TEC1061103

SPECTRUM Control Panel / Performance View / Health Report results cannot be found
The SCP health Report was not created the next day, as the session where is was started was closed in the meantime
Last Update: 2016-12-15 Size: 83 kb Type: Knowledge Base Articles ID: TEC1138833

Topology view of GlobalCollection not updated
Opening several Topology views of Global Collections using http:///spectrum/topology.applet?mh= only the last opened Topology will get refreshed
Last Update: 2016-12-15 Size: 83 kb Type: Knowledge Base Articles ID: TEC1392705

CABI JasperReports Server Installation Failed with CA_JASPER_INSTALLED_ALREADY error
I have failed JasperReports Server installation. The subsequent run of the install script causes CA_JASPER_INSTALLED_ALREADY error. This article describes how you can workaround this installation issue.
Last Update: 2016-12-15 Size: 83 kb Type: Knowledge Base Articles ID: TEC1274213

Error during Modeling Gateway export: Error: model at ID was exported as two different types: com.aprisma.tie.export.DeviceExport com.aprisma.tie.export.ModelExport.
When exporting models with the Modeling Gateway on a new Spectrum 10.1.1.0 system. Error: model at ID was exported as two different types: com.aprisma.tie.export.DeviceExport com.aprisma.tie.export.ModelExport.
Last Update: 2016-12-14 Size: 83 kb Type: Knowledge Base Articles ID: TEC1268365

Spectrum closes Service Desk tickets when alarm clears
Spectrum is closing CA Service Desk tickets when an alarm clears even though the service-desk-clear script has been disabled in the service-desk-config xml file.
Last Update: 2016-12-14 Size: 83 kb Type: Knowledge Base Articles ID: TEC1609818

How can the logo and text in the CA Spectrum Webclient be customized or changed?
The default logo in the CA Spectrum Webclient is for CA Technologies. How can this be changed?
Last Update: 2016-12-13 Size: 83 kb Type: Knowledge Base Articles ID: TEC1634622

When extracting the CA Spectrum install tar file using 7-zip ( 7z or 7zip ), the following error shows: Warning: There are some data after the end of the payload data
There are multiple utilities to unzip tar files. When using 7zip and selecting "Extract Here" the error shows.
Last Update: 2016-12-13 Size: 83 kb Type: Knowledge Base Articles ID: TEC1401181

CA Spectrum's OneClick Tomcat process has high cpu. Eventually it experiences a memory leak and crashes.
The CA Spectrum OneClick Tomcat process runs with high cpu. At some point it crashes and the tomcat log file shows the following error: java.lang.OutOfMemoryError
Last Update: 2016-12-13 Size: 83 kb Type: Knowledge Base Articles ID: TEC1431544

RTT test lists drop down are not showing in the reporting page
RTT Tests are not showing under drop down list while taking reports.
Last Update: 2016-12-12 Size: 83 kb Type: Knowledge Base Articles ID: TEC1648824

SSLOGGER has changed the polling frequency
without changing anything to our configuration, SSLOGGER has started polling data every 10 minutes instead of the usual 5 min.
Last Update: 2016-12-12 Size: 83 kb Type: Knowledge Base Articles ID: TEC1735013

NCM Failure
We are receiving the below error for 3 of our Huawei devices in NCM captures: SPC-OCC-10165: Unable to connect to the ncmservice. The ncmservice daemon may not be running on the SPECTRUM host machine.
Last Update: 2016-12-12 Size: 83 kb Type: Knowledge Base Articles ID: TEC1285059

How to check if a device has already been certified with Spectrum
This article shows how customers can use Spectrum Certification Website to identify precisely if a device has been certified with Spectrum
Last Update: 2016-12-09 Size: 83 kb Type: Knowledge Base Articles ID: TEC1303491

Creating/Copying Service Performance Manager – Templates does not work
Service Performance Manager – Templates does hang and never finish using JRE 1.8.0_65
Last Update: 2016-12-08 Size: 83 kb Type: Knowledge Base Articles ID: TEC1562516

Maximum device limit in ca spectrum 9.4
How many devices supported by Spectrum 9.4
Last Update: 2016-12-05 Size: 83 kb Type: Knowledge Base Articles ID: TEC1660083

"SRM has not finished starting" due to duplicate column name 'device_model_h' in interfacemodel table
This article describes how to address "SRM has not finished starting" error due to ERROR 1060 (42S21) at line 27 in file: '\Install-Tools\rpmgr\sql\upgrade_interfacemodel_table2.sql': Duplicate column name 'device_model_h'
Last Update: 2016-12-01 Size: 83 kb Type: Knowledge Base Articles ID: TEC1783194

Technical tips / Posts to CA Spectrum Community board:

Title

Views

Replies

Condition attribute

Product Advisory - CA Spectrum OC JRE MD5 Expiry

116

How to backup modeled switches and routers periodically or by change?

Create Feature to Deactivate SANM Policy for Specified Times2New

Spectrum SPM test time out

Spectrum - Active Directory and Exchange Server Management

Enhance UIM integration to support SDM3New

JasperSoft Reports for Spectrum4New

CA Spectrum DDM Database

Physical Memory threshold

Extend interface filtering beyond ifIndex ranges12New

Add Parsemap support to EC Editor3New

Display more information about traps in EC Editor4New

Create VNM in Spectrum?

Containers in Spectrum?

Is it possible to have Spectrum Report Manager integration with both BO and Jasper at the same time?

Spectrum reports and folders missing after doing the Jasper integration? Check this out!

Containers and VNM in Initial State

GIS Not displaying models in GC

Privilege check fails on jasper 6.3 install

Hello all, has anyone know whether ca spectrum can integrate with Netnumen(ZTE product)??

Spectrum 10.2.0 Patch List

allow upgrading external software packages4New

How to add support for a new SNMP MIB?

Launch in Context for Models missing in Topology Tree13New

Can I install Jaspersoft on the same server that is running OneClick/SRM?

Chassis Alarm

Juniper SRX failover alarming

Capture Config for any Device via SSH

Problem with snmp v3

Cat 3560 X48 CPU Utilization Invalid

Update Apache Tomcat

Spectrum 10.2 Install Dialog Problem

CA Spectrum 10.2 for Linux.tar.gz name changed/updated, why?

MLS name change in spectrum 10.1

How to disable CPU and Memory alarms for all Devices ?

Unable to render topology in global collection

Suppress multiple BAD LINK DETECTED on the same device

NCM for Huawei devices

Add support for Common Event Format (CEF) to AlarmNotifier1New

Using SNMP v2/v3 as output for AlarmNotifier

Jasperserver -- spectrum_ds data source tables

OneClick Customization: Add a column with the value of the logMonitorDescr attribute

105

NCM storing of configs from Infoblox Devices?

How to get a list of all models via REST API?

Ecolab Transforms Infrastructure and Application Monitoring into Modern DevOps Practice

Shared by kristen.palazzolo

How to apply SSL certificate

How to Integrate CA VNA 2.0 with CA Spectrum 10.2

Are users here happier with Jaspersoft or with the previous SAP Report Manager?

Meet the CA Spectrum Support Engineers

101

BIGIP Service Down alert filtering

SNMP Profile quick list : alphabetical order please10New

SNMP Profile Name in Component Detail Information tab11New

Ghost devices : remove vs delete from landscapes6New

What benefits are missed by upgrading to 10.2, rather than performing a fresh install?

Support for natively backing up SSDB via FTP/SFTP2New

Upgrading to Spectrum 10.2.0 in fault tolerant environment could cause SpectroSERVER to crash

163

Disable policy enabled watch

CA Spectrum 10.2 download - where is it?!

Is it possible to snooze an alarm via a script

Is it possible to natively backup SSDB via FTP/SFTP?

Better control on the way the "Performance Tab" work2New

how to disable monitoring of Tunnel

Getting error SPC-NCM-20007 when doing a device configuration capture in NCM

If you have Juniper devices modeled in Spectrum please read this before upgrading to 10.2.

CABI 6.3.0 - Spectrum Reports - Service/Event2New

CA Spectrum 10.2 txe

Unable to start SCP after upgrading to 10.2

192

15 Replies15

VNA on same server as Spectrum

104

Packet Drops Monitoring

Activate Suppressed Interface/Device

Cisco SF300 - unable to pull host configuration

Top 5 Reasons To Upgrade CA Spectrum to 10.2

239

huge landscape handle

Device has stopped responding to polls alarms

Device has stopped responding to polls alarms

Bandwidth used by 1 Alarm

Oneclick Email addresses

Events config

CA Spectrum: 2016 Leap Second Update

colored code\water mark for polling disabled model in CA Spectrum1New

CABI Jaspersoft 6.3 question for Linux

Help! 10.2 update crashed

107

UMP reports via Spectrum

Upgrading CABI 6.1 JasperReports to 6.3 JasperReports on Windows

115

Installing CABI 6.3 JasperReports on Linux

162

Spectrum 10.1.2 Patch List

Spectrum WLC Manager Failure

SRM has not finished starting

Spectrum 10.2 on Win 2008std

Dynamic Alarm vs Static Alarm

Jasper 6.3 Documentation seems to be missing

116

webserver error -- oneclick

CA Spectrum: WebClient Enhancements

Improved CA Spectrum and CA UIM Integration - The wait is over!

126

cant choose to install spectrum in the installation window

Appears in 1 other place

CA Spectrum Ideas Update - December 2016

125

December 2016 Webcast Replay: CA Spectrum - WebClient Enhancements

Does the new VNA allow graphical monitoring without a seperate CA product?

Webcast Recap: Spectrum - WebClient Enhancements

Cisco Messages in Device logs

Scenarios for upgrading to CA Spectrum 10.2

206

CA Spectrum - Out Of Band Device Certification Updates

301

CA Spectrum 10.2 - Now GA!

433

[Watch Video] CA Spectrum: Support for Additional Service Desk Solutions

Appears in 1 other place

New Video! CA Spectrum Cisco Nexus VDC Support

New Video! CA Spectrum: Support for Aruba Wireless Controllers and Access Points

New Video! CA Spectrum WebClient Topology

Experiences monitoring Cisco UCC

Easier installation of Device Certification Packs4New

129

Component Detail sort order5New

Use CDP for WLC Manager18New

187

Mapping a trap with a variable trap OID

SNMP Communication Lost Alarm

Upgrade Spectrum from 9.3 to 10.1

Port Status in Groups1New

Spectrum Training for new users

Move Event Model to different landscape

Can you rename a Spectro Server

Actual Cisco Model for 3750E, 3750X, etc

New to the Spectrum Community? Start Here!

Enable Global Collection search criteria

Spectrum Alarm/Event correlation

Create Local Attribute for SysDesc1New

_____________________________________________

Subject: NOVEMBER Published Tech docs / Technical tips / Posts to CA Spectrum Community board

Hello all,

Quickly search through the email doc for keywords using “find” from top right on tool bar of Outlook .

Techdocs:

Configuring Spectrum 10.1 with CAPC 2.8
Spectrum, 10.1, 10.1.1, 10.1.2, CAPC, Performance Center, 2.8
Last Update: 2016-11-29 Size: 83 kb Type: Knowledge Base Articles ID: TEC1566574

Devices are in suppressed state with no associated root cause and events.
The condition of the devices are suppressed and cannot find the root cause and any associated events.
Last Update: 2016-11-29 Size: 83 kb Type: Knowledge Base Articles ID: TEC1470748

CA Spectrum's OneClick Tomcat process has high cpu. Eventually it experiences a memory leak and crashes.
The CA Spectrum OneClick Tomcat process runs with high cpu. At some point it crashes and the tomcat log file shows the following error: java.lang.OutOfMemoryError
Last Update: 2016-11-28 Size: 83 kb Type: Knowledge Base Articles ID: TEC1431544

Discoveries through the Secure Domain Connector are not working
Discoveries for the SDC connector are unable to find any devices.
Last Update: 2016-11-28 Size: 83 kb Type: Knowledge Base Articles ID: TEC1442832

what is Developer ID in CA spectrum
How can a Developer ID be acquired in CA spectrum
Last Update: 2016-11-23 Size: 83 kb Type: Knowledge Base Articles ID: TEC1057318

How to export all custom alarms from CA Spectrum
All possible ways to export custom alarms from CA spectrum
Last Update: 2016-11-23 Size: 83 kb Type: Knowledge Base Articles ID: TEC1750324

When trying to open One Click Console.Following error is shows : Java update did not complete Error Code:1603
After upgrading from 9.2.1 to 10.1.1 when trying to open One Click Console.Following error is shows : Java update did not complete Error Code:1603
Last Update: 2016-11-23 Size: 83 kb Type: Knowledge Base Articles ID: TEC1336735

Fault-Tolerant Database Synchronization is not running
In a DSS environment, only on the MLS pair (primary and secondary) the Fault-Tolerant Database Synchronization is not running
Last Update: 2016-11-23 Size: 83 kb Type: Knowledge Base Articles ID: TEC1922159

Why are 0x10d30 events always created at the same time as 0x10d35 events?
This is a techdoc to explain why we always generate a 0x10d30 (clear event) before generating a 0x10d35 (critical alarm event) when Spectrum detects a device not responding to polls.
Last Update: 2016-11-23 Size: 83 kb Type: Knowledge Base Articles ID: TEC1600447

Can I make any changes on the Operating System (OS) level such as updates, Security patches, Service Packs or patches to the servers where CA Spectrum is currently running on?
This is a techdoc to explain the best practice of making changes to the OS after CA Spectrum has been installed and is running.
Last Update: 2016-11-23 Size: 83 kb Type: Knowledge Base Articles ID: TEC1963889

How to create diagnostic data in Spectrum
This article describes how you can utilize getSpectrumInfo.sh script to collect diagnostic data on Spectrum machine
Last Update: 2016-11-23 Size: 83 kb Type: Knowledge Base Articles ID: TEC1636556

Service reports display incorrect customer services
Customer services were being shown on improper customers when they were not actually assigned to that customer.
Last Update: 2016-11-22 Size: 83 kb Type: Knowledge Base Articles ID: TEC1604255

When using SDM and SDConnector (SDC) is it possible to change POLL and PING functions to be initiated from the SDC instead of the spectroSERVER?
This is a tech doc to advise that it is not possible to change where POLL and PING functions are initiated from.
Last Update: 2016-11-22 Size: 83 kb Type: Knowledge Base Articles ID: TEC1521758

Removing Legacy Policies
It is recommended to remove Legacy Policies and use OneClick to create a new policy with the same rules. In some cases, removing the existing Legacy Policy may require some additional steps than what is noted in the Policy Mgr Guide.
Last Update: 2016-11-22 Size: 83 kb Type: Knowledge Base Articles ID: TEC1782773

Is it possible to stop or delete disable autowatches from the Spectrum OneClick Console that were configured in sysedge
Is it possible to stop or delete disable the autowatches that were configured in sysedge via the Spectrum OneClick Console System Resources Self Monitor?
Last Update: 2016-11-22 Size: 83 kb Type: Knowledge Base Articles ID: TEC1358038

How to change the mail from used by SPM SMTP tests with SystemEDGE?
by default the SPM SMTP test uses the mail address service_availability@hostname as FROM address to test an SMTP server. Sometimes is required to change the domain for something different to the test host hostname.
Last Update: 2016-11-18 Size: 83 kb Type: Knowledge Base Articles ID: TEC1635555

Why I got "Event Format file not exist" or SPC-OCC-10231 error message?
This article describes why specially in Distributed SpectroSERVER (DSS) environment when we have multiple OneClick Servers and Alarm Notifier instances we get "Event Format file not exist" or SPC-OCC-10231 error message.
Last Update: 2016-11-18 Size: 83 kb Type: Knowledge Base Articles ID: TEC1125996

How to get Download/Upload Volume per client under Cisco Light Weight Access Point Protocol
Download Volume Per Client Upload Volume Per Client
Last Update: 2016-11-18 Size: 83 kb Type: Knowledge Base Articles ID: TEC1336663

CA Spectrum mySQL versions affected by CVE-2016-6662, CVE-2016-6663, and CVE-2016-6664
CVE-2016-6662: The vulnerability affects all MySQL servers in default configuration in all version branches (5.7, 5.6, and 5.5) including the latest versions, and could be exploited by both local and remote attackers.
Last Update: 2016-11-17 Size: 83 kb Type: Knowledge Base Articles ID: TEC1147141

CA Spectrum 10.1 SpectroSERVER Hangs
The 10.1 SpectroSERVER hangs and the following error shows in the VNM.OUT: ERROR TRACE at CsWatchNotificationQueue.cc(271): A(n) association notification has exceeded the maximum internal queue size: The client spectrum@ may be unresponsive.
Last Update: 2016-11-17 Size: 83 kb Type: Knowledge Base Articles ID: TEC1601893

Spectrum Fails to Start After Installing Patches
SpectroSERVER 10.1.2 will not start after applying Debug or PTF patches. "SPC-OCP-10048: The SpectroSERVER process exited with error: {Entry Point Not Found} The procedure entry point hs could not be located in the dynamic link library hs.."
Last Update: 2016-11-17 Size: 83 kb Type: Knowledge Base Articles ID: TEC1183938

Juniper routers chassis reconfiguration (reconfiguring) causing SpectroSERVER cpu problems and duplicate chassis modules in CA Spectrum 10.1.0, 10.1.1, and 10.1.2
Juniper chassis changes are causing Juniper devices to reconfigure every minute. This causes the SS cpu to spike to 100% and the SS memory increases due to duplicate module models being created.
Last Update: 2016-11-16 Size: 83 kb Type: Knowledge Base Articles ID: TEC1666174

The Service Names are not displayed in the parameter page of the Health reports.
After select "View" on the report, the first field (where service names should be listed) appears empty.
Last Update: 2016-11-15 Size: 83 kb Type: Knowledge Base Articles ID: TEC1654586

We have some sites in different locations which are connected to each other using Extranet links and we need to be able to measure latency between these using ping only- How can we do this?
This is a tech doc detailing how you can use an SPM ICMP test to measure latency between sites.
Last Update: 2016-11-15 Size: 83 kb Type: Knowledge Base Articles ID: TEC1520835

When adding Global Collections to the collections tab of a SANM policy can I also add child models of these Global Collections to the policy also so that they are handled in the same way as the parent Global Collection
This is a tech doc to confirm that it is not possible to also include or exclude child models of these Global Collections as part of the SANM policy.
Last Update: 2016-11-15 Size: 83 kb Type: Knowledge Base Articles ID: TEC1632317

Special Characters in SPM Test URL result in 'Unknown Exception' error
SPM_Events ERROR Unknown exception encountered while processing name events processing halted for all servers
Last Update: 2016-11-15 Size: 83 kb Type: Knowledge Base Articles ID: TEC1639502

Upgrade to CA Spectrm R10++ from R9.3/R9.4 will result in broken OC-server install
OneClick server install fail no spectrum mysql database server mysqld startup and post install log failures
Last Update: 2016-11-14 Size: 83 kb Type: Knowledge Base Articles ID: TEC1854269

Oneclick - Access Denied
Receiving the below error message from one click console Access Denied You are not authorised to access this tool. Please contact you CA Spectrum Administrator if you feel you have reached this page in error.
Last Update: 2016-11-09 Size: 83 kb Type: Knowledge Base Articles ID: TEC1002742

Threats/Vulnerabilities in CA Spectrum during security assessment
Following Threats/Vulnerabilities have been found in CA Spectrum during security assessment. Need you to provide justification for the same.
Last Update: 2016-11-09 Size: 83 kb Type: Knowledge Base Articles ID: TEC1504626

6G3xx model type has no interface/port in Spectrum 10.x
The 6G3xx model type has been certified in CA Spectrum 10.0, 10.1, 10.1.1, and 10.1.2 releases. In previous release the 6G3xx model type is modeled as GnSNMPDev and this issue is not observed
Last Update: 2016-11-09 Size: 83 kb Type: Knowledge Base Articles ID: TEC1638322

Cannot run Ad Hoc custom reports in CABI 4.1 SP3 in Linux
After fresh installing CABI 4.1 In a Red Hat Enterprise 6.6 x64, customer is not able to run the Ad Hoc custom reports. An internal error occurred while calling 'getPromptList' API. (Error: ERR_WIS_30270) (WIS 30270)
Last Update: 2016-11-09 Size: 83 kb Type: Knowledge Base Articles ID: TEC1043833

"CORBA request timed out after 60000ms, possible performance problem" errors seen in CA Spectrum Control Panel and VNM.OUT
When performance issues are automatically detected by CA Spectrum code, the error messages are noted in the SCP and the VNM.OUT.
Last Update: 2016-11-08 Size: 83 kb Type: Knowledge Base Articles ID: TEC564990

The CA Spectrum OneClick WebClient does not show alarms for all Global Collections
With the WebClient, certain Global Collections are not showing any alarms while others do.
Last Update: 2016-11-08 Size: 83 kb Type: Knowledge Base Articles ID: TEC1612176

Is it possible for security purposes to restrict access to X11 TCP ports (6001 - 6003) which are used by BOXI? Is there a security risk by having these ports open by them accepting connections from anywhere?
This article describes the relation between Spectrum Report Manager and CABI/BOXI regarding the ports 6001-6003.
Last Update: 2016-11-08 Size: 83 kb Type: Knowledge Base Articles ID: TEC574938

How to modify the label data displayed for model icons in Spectrum OneClick?
By default model icons in Spectrum OneClick display model name and device type. If you wish to add or change the data displayed in the icon's text label then this tip will help you do that.
Last Update: 2016-11-08 Size: 83 kb Type: Knowledge Base Articles ID: TEC565846

Persistent and Stale Alarms Spectrum Alarms in UIM, after CA Spectrum to CA UIM Alarm Synchronization
Tickets are not created in CA UIM for alarms without a Troubleshooter ID assigned to the alarm.
Last Update: 2016-11-08 Size: 83 kb Type: Knowledge Base Articles ID: TEC1158401

Error installing 9.4.4 patch
Some errors were displayed while installing 9.4.4 on the secondary SS machine. running Custom Script Install-Tools/CUS/Notifier.cus 106332126 [main] perl 5112 child_copy: linked dll data write copy failed, 0x524000..0x52C420, done 0, windows pid 812, W
Last Update: 2016-11-08 Size: 83 kb Type: Knowledge Base Articles ID: TEC1957899

After upgrading Spectrum the SDNotifier will not start
SDNotifier will not start
Last Update: 2016-11-07 Size: 83 kb Type: Knowledge Base Articles ID: TEC1412743

what all configuration changes (apart from IP SLA) can be done on edge switches from CA spectrum?
We need to give the write permission for IP SLA to work. Could you please let us know all the configuration changes (apart from IP SLA) which could be done on edge switches from CA tool if given Write permission on all edge switches?
Last Update: 2016-11-04 Size: 83 kb Type: Knowledge Base Articles ID: TEC1485465

Is it possible to use more than one domain by entering more than one base user directory in Spectrum when using LDAP?
Is it possible to use more than one domain by entering more than one base user directory in Spectrum when using LDAP? (Legacy KB ID CNC TS33236 )
Last Update: 2016-11-03 Size: 83 kb Type: Knowledge Base Articles ID: TEC519041

How to correct the error NoEntityGroupError on the report parameters page when it is seen after upgrading to Spectrum 10.1 and CABI 4.1 SP3.
How to correct the error NoEntityGroupError
Last Update: 2016-11-02 Size: 81 kb Type: Knowledge Base Articles ID: TEC1064305

Error - Installer User Interface Mode Not Supported
error launch Installer User Mode supported Interface fail exit process Console Silent
Last Update: 2016-11-02 Size: 83 kb Type: Knowledge Base Articles ID: TEC1621299

Modeling Gateway Fails to export devices that are underneath containers in Spectrum 10.1.
Modeling Gateway export does not export devices that are not in Universe.
Last Update: 2016-11-01 Size: 83 kb Type: Knowledge Base Articles ID: TEC1521187

Where can I download EEM (Embedded Entitlements Manager) for CA Spectrum?
This is a tech doc that describes the location where you can download EEM for CA Spectrum and also provides a link to the integration matrix for the specific supported version.
Last Update: 2016-11-01 Size: 83 kb Type: Knowledge Base Articles ID: TEC1299733

Spectrum installation error "Following applications are running"
When running Spectrum Installation, I have an error "Some Applications are running" and lists some applications. How do I stop these applications from running to complete the install?
Last Update: 2016-11-01 Size: 83 kb Type: Knowledge Base Articles ID: TEC1163547

CA Spectrum 10.x exception in the tomcat log when enabling Report Manager integration with CABI
Exception seen in the tomcat log prevents the integration from being enabled successfully
Last Update: 2016-11-01 Size: 83 kb Type: Knowledge Base Articles ID: TEC1273214

Technical tips / Posts to CA Spectrum Community board:

Title

Views

Replies

Forward Spectrum Alarms to Splunk

NCM Script for Cisco WLC17NEW

399

How to Create a Maintenance Schedule via RESTful services/Web Services API in Spectrum ?

113

Access Spectrum Through API

Spectrum MIB Tools How to remove an attribute mapping ?

NCM Support for CISCO ASA/PIX fire walls out of the box19NEW

Huawei NQA support22NEW

332

407

UIM Templates to Manage UIM, CA Spectrum, SOI - UIM self-monitoring30NEW

399

Spectrum Alarms are not written into NAS_Alarms Table9NEW

Cisco WLC (wireless lan controller) and managed AP

3063

18 Replies18

Global collections as criteria for Global collections0NEW

CA Spectrum Device Tooltip

When does a Network container's condition become Critical?

Add a "minimum version required" field for Certification Web Database Search1NEW

Allow "Included events" within Event Filter0NEW

VNM No Contact Alarms

New to Infrastructure Management Community? Start Here!

3306

Tuesday Tip: Configuring Alarm Notifier for the first time

9413

17 Replies17

CA Spectrum - WebClient Enhancements

49

Dynamic Alarm Title for Netscaler LiveHealth service

Appears in 1 other place

167

Schedule Spectrum NCM Policy Repair

145

All VNM model in initial state

178

Ship MM PreInstall script which only gets executed once

124

9.2.3 H11 to 9.4.0 upgrade mysql failed

Spectrum REST API To Retrieve Threshold Data

105

NCM Comparison Mask ignore lines on different order

Can not generate spectrum report on CABI 4.1 sp3 error code CRWEB00000119

301

Best way to handle false alarm due to known device bug.

815

Ca spectrum 10.1 web client custom icons.

130

Struggling with setting up automated email notifications through SANM.

7406

17 Replies17

How to keep Spectrum models and connections accurate?

524

Best Practise to export all Spectrum alarms using Web Services subscription

346

NCM in CA Spectrum 10.1

368

Only Availability Alarm should reach CA SOI from CA spectrum

NCM Upload Task always using TFTP?

114

MAC entries per VLAN snapshots - CA Spectrum

123

Cisco Nexus 9000 Network Devices running in ACI Mode

628

Generate SNMP Traps from a received email

1649

Modern Network Performance Monitoring for SDDC

Manage VRF Lite in Spectrum20NEW

230

What's New in CA Performance Management 3.0?

NCM-REST ?

248

Please help to Alarm Correlation

115

Integracion spectrum - OEM

Dynamic asset name in SD

Hi!! I have a CA Spectrum enviroment and I have a singular customization in EventDisp, I have to create a Model with a variable between quotes, Let's see the trap:

Spectrum to service desk ticket triggering

Set modelling gateway activation timeout?

Include root cause of an service alarm in email

201

landscape remove during dc to dr switch in ca spectrum 10.

Problem with NCM in Spectrum 10.1 and C4507R+E devices (Cisco IOS-XE)

168

Issue with One Click clients

102

XML Personalization SPECTRUM

104

Topology Attributes

Disk Utilization Monitoring on Firewalls

SPEC 10.1.1 - How long will measure-results of spm be stored?

Having issues with mapping an OID (Text string[]) as an attribute

How to update x_ifAlias with ifAlias without SS restart

Nexus 7000 VDC monitoring

529

Problem white Event Rule

SPEC 10.1.1 - SPM Securing a Test Host doesn't work as expected

Read-Only RESTful user

User password in MLS configuration (Spectro 9.4.4)

Spectrum MIB Tools How to remove ?

Landscape missing from srmdbapi

108

Two event procedures in one event

XML-based Policy (legacy policy) search criteria question

Reporte Spectrum 10.1.1

SANM changing mail from address

Problem with Jasper soft install

SPEC 10.1.1 - SLM URL

Integration of CA Spectrum with VMS

NCM Policies for STIG Checks

Are there plans on supporting extensible device certification packs?

205

Deactivate an alarm on sundays

Certificacion de Aplicaciones por trap en CA Spectrum

Applications for certification trap in CA Spectrum

Critical Alert not triggered

vnmsh

100

Spectrum SSL multiple names

Perl Script from Spectum menu

SPEC 10.1.1 - Best Practise VNM Alarm Management

Physical to virtual environment

Does Spectrum support the fault monitoring for San switch and virtual switch on the VMware ?

eHealth and Spectrum integration

107

SPECTRUM Logout-Button available?2NEW

Discover more specific DeviceType information (Spectrum)13NEW

Automate Upgrade of VM Pingable Models to SNMP Models15NEW

310

EXPECT Support in Spectrum3NEW

NCM Device Families / Grouping based on credentials

CA Spectrum: Bidirectional Integration with CA UIM

Aliasing8NEW

171

Updating VMs in CAPC/PM from 'Pingable' to SNMP managed11NEW

How Pass any SPECTRUM's Attribute thought Alarm Notifier??

2331

RHEL 7.2 problems with Robot.

Nexus syslog trap alarming

Not getting sender detail in SANM Notification mail

484

Reachability and ICMP

105

Show webclient users in Client Details5NEW

Issue generating events with Variables in Spectrum via Web Service for Event ID: 0xfff0021a

RESTful API supports 64bit data values40UNDER REVIEW

1314

A Great CA World 2016

add an option to add labels in the interface connections1NEW

add an option to cancel what you edit in the topology view1NEW

CA Spectrum enhancements add options to model like control+c, control+v, control+z1NEW

Edit Maintenance Schedule in Spectrum35UNDER REVIEW

587

Admin Status of '9' for interfaces

Alarm notifier not sending mail notifications automatically when Alarm has been occured on model.

903

28 Replies28

More smtp host?

Jasper Spectrum Integration

1015

27 Replies27

Jaspersoft - Failed to start component - java.lang.NoClassDefFoundError

1196

Spectrum NCM Cisco IOS SSH port check switch7NEW

Upgrade only SSDB via some script(s)5NEW

100

ETA for Spectrum 10.2?

216

Ideas

165

Spectrum NCM script repository?

164

Set string attribute to a value using custom oneclick menu item

Dynamic Discovery Available in spectrum

Make it possible to remove custom mapped attributes/traps10NEW

103

Allow the Spectrum Events tab filter to grab "Cleared On / By" events from outside the specified time range11NEW

253

NFS mount monitoring by SysEdge

Severity option missing for configuring process monitoring in Spectrum 10.1

CPU and memory overload after upgrade to 10.1

198

User Last Login Information in OneClick Console11NEW

111

Certification for Avaya Devices6NEW

Prevent unfinished modeloutages in the SRMDB9NEW

115

CABI 4.1 PostInstall error

178

Spectrum x UIM Integration - Modelling Hub by Landscape12NEW

130

Collect additional show commands15NEW

129

Cisco UCS 2.2 needs to be supported by SystemEDGE Ucs AIM and Spectrum27NEW

240

How to Assert log monitoring alarms on service models based on LogMon traps

Fault Isolation of PE Routers

442

Spectrum: reconfigure to update MAC addresses13NEW

104

Create a subcommunity for REST API recipes and help7NEW

Trigger Alert for each event

117

CA Spectrum Web Service via Perl

OCTOBER Published Tecdocs / Technical tips / Posts to Spectrum Community board

6398

Allow removing attributes from Spectrum database after they've been mapped11NEW

152

Topology-Search option3NEW

164

Device certification for Nortel,McAfee IPS,Crossbeam C121NEW

Infrastructure Monitoring Auditing89UNDER REVIEW

991

More User_Asset attributes30UNDER REVIEW

354

Cisco ASR Memory Watch, filter out lsmpi_io19NEW

694

CA SPECTRUM AP Office Hours Transcript - November 10th, 2016, 2:30PM - 3:30PM (AEDT) Sydney Time

Alarm Title from CLI

1125

QOS Manager stats file

Tues Tip: How to change the eHealth environment Spectrum is integrated with

1346

Filtering alarms from the same source

Make the interim roadmap for CA Spectrum accessible3NEW

109

CA Spectrum - AP Office Hours, 10th November 2016, 2.30PM - 3.30PM (AEST) Sydney Time

Going to CA World '16? So are Kip and Gary!

Create an alarm in Oneclick for upcoming Java security certificate expiration4NEW

Access points organized per subnet in Spectrum9NEW

138

CA Network Flow Analysis - AP Office Hours, November 18th, 2016, 3.00PM - 4.00PM (AEDT) Sydney Time

How to change alarm's Service Desk Ticket link in Oneclick Console?

Storage Alarm not visible in Spectrum forwarded frm UIM

How to get alarm data from CA spectrum console for last 6 month ?

CA Spectrum 10.2: What's New

264

Tech Tip: Resolving the Java JRE Certificate Issue (for users running on Spectrum r9.4 only)

117

PRESS RELEASE: Viptela and CA Technologies Partner to Provide SD-WAN Monitoring and Optimization

39

DEVICE NOT CONNECTED TO NORTEL4NEW

Appears in 1 other place

To have an Alarm History that keeps and show historical alarm details instead of historical event data18DELIVERED

347

Spectrum Scheduling Maintenance –Different Time Zones4CURRENTLY PLANNED

158

CA Spectrum 10.2: What's New

223

What does "Traps Ignored" value mean in CA Spectrum

353

Extract Device List with Container Names in Spectrum

Slow response of oneclick client on MacOS Sierra

How to Assert log monitoring alarms on service models based on LogMon traps

Allow re-evaluation of community strings for "Management Agent Lost" events4NEW

265

CA eHealth 6.3.3 compatibility

Enhanced Request - HP Storage SNMP Device Certification11DELIVERED

276

Web view of topology130CURRENTLY PLANNED

2738

Using HTTPS for Spectrum-CABI integration16UNDER REVIEW

273

Improve Spectrum Certification Process13NEW

236

Will a custom Load Firmware Script return results?

Cisco Imbedded Switch Modules

Config Capture of Cisco Wireless Controllers -NCM19NEW

362

Differntiate physical and virtual links within Topology Map106UNDER REVIEW

1599

Spectrum SNMPv3 TRAP handling14NEW

583

Unable to discover a new Device: Spectrum

119

CA Spectrum - AP Office Hours, 10th November 2016, 2.30PM - 3.30PM (AEST) Sydney Time

OCTOBER Published Tech docs / Technical tips / Posts to CA Spectrum Community board

Hello all,

Quickly search through the email doc for keywords using “find” from top right on tool bar of Outlook .

Techdocs:

Unable to increase the column length of the security_string column in the Spectrum Report Manager database
Data truncation error in the tomcat log is normally resolved by increasing the column length, as per TEC1988276. However it is not possible on the security_string table.
Last Update: 2016-10-31 Size: 83 kb Type: Knowledge Base Articles ID: TEC1831267

Validation Failed while installing the CA Spectrum Connector for CA Service Operations Insight (SOI)
The following message is displayed: is either an invalid Spectrum Server or not integrated with the OneClick server
Last Update: 2016-10-28 Size: 83 kb Type: Knowledge Base Articles ID: TEC1707027

Integration between Spectrum and Service Desk stops working sometimes
Error trying to open Service Desk tickets, even automatically or manual. Error displayed is "Error occurred while attempting to create a ticket in Service Desk".
Last Update: 2016-10-27 Size: 83 kb Type: Knowledge Base Articles ID: TEC1154941

WLC Manager Support for DHCP enabled Access Points (AP) in CA Spectrum - Duplicate Mac with Different IP Detected Alarms
When AP are utilizing DHCP and the IP changes (or the AP goes down), CA Spectrum generates an alarm on the AP and when the AP comes back up CA Spectrum creates a new duplicate model of the original AP and asserts a duplicate model alarm.
Last Update: 2016-10-27 Size: 83 kb Type: Knowledge Base Articles ID: TEC1082804

Spectrum discovery creating Rpt_Segment models connecting models when it should not
Spectrum discovery creating Rpt_Segment models connecting models when it should not. For example, it is creating a Rpt_Segment model connecting a single model to a switch port.
Last Update: 2016-10-27 Size: 83 kb Type: Knowledge Base Articles ID: TEC1551513

trapPerceivedSeverity file causes Unparsed remainder, when events are reloaded in OneClick.
$SPECROOT/SS/CsVendor/omnistarGX2/SeverityMaps/trapPerceivedSeverity contains Unparsed remainer on RHEL.
Last Update: 2016-10-26 Size: 83 kb Type: Knowledge Base Articles ID: TEC1726796

AlarmNotifier is not starting after Spectrum install.
We have problem with alarm notifier when I tried to start after about one minute, it crashed... I have copied and paste the error which is visible in .OUT file. only alarm notifier has the problem ..
Last Update: 2016-10-26 Size: 83 kb Type: Knowledge Base Articles ID: TEC1549108

The OneClick server does not react on requests anymore and Out Of Memory messages are seen in tomcat log
After the upgrade from Spectrum 9.3 to 9.4 we can see the following message in the $SPECROOT/tomcat/logs/catalina.out (unix) and $SPECROOT/tomcat/logs/stdout.log file: "java.lang.OutOfMemoryError: Java heap space"
Last Update: 2016-10-26 Size: 83 kb Type: Knowledge Base Articles ID: TEC1336907

Unable to model Windows server in Spectrum
Unable to model Windows server in Spectrum. A sniffer trace run on the SpectroSERVER system shows the SNMP leaving Spectrum but no response from the device. It also shows the ICMP leaving Spectrum and the device responding.
Last Update: 2016-10-24 Size: 83 kb Type: Knowledge Base Articles ID: TEC1815321

Slow menu response when right clicking on a model or container in OneClick running on macOS Sierra
right-click menu slow to appear in OneClick on macOS Sierra
Last Update: 2016-10-24 Size: 83 kb Type: Knowledge Base Articles ID: TEC1370232

Failed to upgrade to Spectrum 10.1.2 or 9.4.4
The installation window disappeared due to the space in the path of installer directory.
Last Update: 2016-10-23 Size: 83 kb Type: Knowledge Base Articles ID: TEC1328985

A user with clear alarm privilege are not able to clear alarms in SPECTRUM OneClick. (Legacy KB ID CNC TS32048 )
How come users that have the clear alarm privilege are not able to clear alarms in SPECTRUM OneClick? (Legacy KB ID CNC TS32048 )
Last Update: 2016-10-21 Size: 83 kb Type: Knowledge Base Articles ID: TEC518605

Unable to clear the module removal detected alarm
Unable to clear the module removal detected alarm from console (10f6d).
Last Update: 2016-10-21 Size: 83 kb Type: Knowledge Base Articles ID: TEC1363362

User Administration - PTF121 not working
• The user is created at root The user is created with the Access-String „ADMIN“ • Afterwards the user is moved to the group The Access-Strings from the group are correctly inherited to the User, but the User has still the Access-String ADMIN.
Last Update: 2016-10-21 Size: 83 kb Type: Knowledge Base Articles ID: TEC1054355

User group change in OneClick
Users are taken out of their group and added into the root group automatically.
Last Update: 2016-10-21 Size: 83 kb Type: Knowledge Base Articles ID: TEC1659999

NEW_SpectrumUtil.war (Permission denied) error
From the CABI Linux host, when running SpectrumUpdate.sh post-install steps, get error: NEW_SpectrumUtil.war (Permission denied)
Last Update: 2016-10-20 Size: 83 kb Type: Knowledge Base Articles ID: TEC1589564

How can I change the device model names and IP address of devices in bulk?
Is it sufficient to update attributes Network_Address (0x12d7f) and Model_Name (0x1006e)?
Last Update: 2016-10-20 Size: 83 kb Type: Knowledge Base Articles ID: TEC1633596

Can CA Spectrum support multiple OU´s (organizational unit) in a direct integration with LDAP via the OneClick Administration LDAP Configuration page?
This is a tech doc to explain if customers are able to integrate more then one OU in a LDAP integration with Spectrum.
Last Update: 2016-10-20 Size: 83 kb Type: Knowledge Base Articles ID: TEC1106055

Spectrum setting DeviceType incorrectly for sysObjectID 1.3.6.1.4.1.9.1.1208
For sysObjectOID 1.3.6.1.4.1.9.1.1208, Spectrum is incorrectly setting the DeviceType to "Cat WSC2960S 48TSL". According to the CISCO-PRODUCTS-MIB, 1.3.6.1.4.1.9.1.1208 is cat29xxStack and 1.3.6.1.4.1.9.1.1266 is catWsC2960s48tsL.
Last Update: 2016-10-20 Size: 83 kb Type: Knowledge Base Articles ID: TEC1496648

Why are dynamic alarm titles not working in the OneClick Web Client in version Spectrum 10.1 and 10.1.1?
This is a tech doc to explain that in versions 10.1 and 10.1.1 of Spectrum there is no support for the use of dynamic alarm titles in the Spectrum OneClick Web Client
Last Update: 2016-10-18 Size: 83 kb Type: Knowledge Base Articles ID: TEC1194214

Can Spectrum be integrated with 3rd party messaging applications such as Telegram and Whatsapp?
This is a tech doc to advise that there is no officially support direct integration for Spectrum with messaging applications such as Telegram and Whatsapp.
Last Update: 2016-10-18 Size: 83 kb Type: Knowledge Base Articles ID: TEC1363168

Unable to uninstall Secure Domain Connector
The following is displayed when trying to uninstall SDConnector: "Could not find a valid Java virtual machine to load. You may need to reinstall a supported Java virtual machine."
Last Update: 2016-10-18 Size: 83 kb Type: Knowledge Base Articles ID: TEC1780773

The CA Spectrum Mobile App will not connect over SSL/HTTPS when using a Self Signed Cert.
Authentication fails when trying to launch the CA Spectrum mobile app over SSL configured with a self signed certificate.
Last Update: 2016-10-14 Size: 83 kb Type: Knowledge Base Articles ID: TEC1500845

The Date sorting in the CA Spectrum WebClient is not in chronological order when using Google Chrome. Alarms from the same 12h timeframe are out of order.
The date sort in the web client does not distinguish between AM and PM. Here is an example: 09:59:10 PM 09:56:46 PM 09:50:22 AM 09:00:35 PM 07:06:59 AM 06:37:43 AM 04:20:23 PM
Last Update: 2016-10-14 Size: 83 kb Type: Knowledge Base Articles ID: TEC1501669

How to activate/deactivate a Spectrum SpectroWatch from the command line
How to activate/deactivate a CA Spectrum SpectroWatch from the command line
Last Update: 2016-10-14 Size: 83 kb Type: Knowledge Base Articles ID: TEC1657405

Question about times in the Outage Summary subview in the Spectrum OneClick Service Dashboard
In the Outage Summary subview in the Outage History tab of the Spectrum OneClick Service Dashboard, what does "Total Loss Of Management", "Total Defunct Time" and "Total Initial Time" represent?
Last Update: 2016-10-14 Size: 83 kb Type: Knowledge Base Articles ID: TEC1244614

Scheduled AutoDiscovery do not initiate modeling
Scheduled AutoDiscoveries are not executing the modeling process
Last Update: 2016-10-13 Size: 83 kb Type: Knowledge Base Articles ID: TEC1163498

Unable to upgrade to CA Spectrum 10.1.1
After the InstallAnywhere wizard completes 100%, the CA Spectrum Installation wizard is not launched
Last Update: 2016-10-13 Size: 83 kb Type: Knowledge Base Articles ID: TEC1004723

The CA Spectrum OneClick client still shows: "Failed to validate certificate" after installing one of the patches for the java certificate update per TEC1903096
After updating Spectrum to install a new CA Java Certificate for OneClick, I still have a Java message "Failed to validate certificate" and OneClick Console does not launch.
Last Update: 2016-10-13 Size: 83 kb Type: Knowledge Base Articles ID: TEC1398702

What to do when BI4_CMS.log gets too big
SAP, CABI, BI4_CMS.log
Last Update: 2016-10-12 Size: 83 kb Type: Knowledge Base Articles ID: TEC1194752

The 9.4 documentation incorrectly describes Nimsoft supported events in the range of 630000 - 0x630055
The documentation describes Nimsoft supported events in the range of 630000 - 0x630055 (as below) but this cannot be found in a Spectrum Nimsoft integration.
Last Update: 2016-10-12 Size: 83 kb Type: Knowledge Base Articles ID: TEC1277456

Spectrum distributed install failing
Spectrum distributed install failing with "UpdateVSRuntime: Unable to authenticate." error.
Last Update: 2016-10-11 Size: 83 kb Type: Knowledge Base Articles ID: TEC1297937

How to configure Spectrum to assert or clear an alarm based on the value of a trap varbind.
I have a trap that sends a trap varbind whose value indicates the severity of the issue. How can I configure Spectrum to assert or clear an alarm based on the value of the trap varbind?
Last Update: 2016-10-11 Size: 83 kb Type: Knowledge Base Articles ID: TEC1973737

CA Spectrum and CA Service Desk integration is no longer working since applied the CA Service Desk 14.1.03 patch
Error was found in the stdout.log file: Error occurred while attempting to create a ticket in Service Desk. Internal err applying template: cr.spl:3581:cr::make_from_template (http-bio-80-exec-34) (SDIntegration) - SDServlet - create ticket failed
Last Update: 2016-10-11 Size: 83 kb Type: Knowledge Base Articles ID: TEC1824826

Excessive Cisco ASA Memory threshold alerts in CA Spectrum
We see excessive memory threshold alerts on Cisco ASAs MEMPOOL_DMA and MEMPOOL_GLOBAL_SHARED in Spectrum.
Last Update: 2016-10-10 Size: 83 kb Type: Knowledge Base Articles ID: TEC1476506

NCM SSH/SCP fails to copy Cisco 6500 running-config file
The following error is in the NCMSERV.OUT file: java.lang.String errorMessage="java.io.IOException: SSHSCP.readString, error: Administratively disabled."
Last Update: 2016-10-10 Size: 83 kb Type: Knowledge Base Articles ID: TEC1088344

What attributes does the Spectrum periodically poll from devices?
By default, Spectrum polls devices every 5 minutes, but what is being polled?
Last Update: 2016-10-10 Size: 83 kb Type: Knowledge Base Articles ID: TEC1541625

SPC-OCP-10033: Could not connect to the Location Server on ******
The following error is displayed when launching the SPECTRUM Control Panel: SPC-OCP-10033: Could not connect to the Location Server on ****** (SpectroSERVER hostname)
Last Update: 2016-10-10 Size: 83 kb Type: Knowledge Base Articles ID: TEC1804638

SPC-OCP-10064: The SpectroSERVER has been shut down because the Landscape is not initialized
The SPECTRUM Control Panel shows the INACTIVE status of the SpectroSERVER application and when try to start it, the following error is displayed: SPC-OCP-10064: The SpectroSERVER has been shut down because the Landscape is not initialized
Last Update: 2016-10-10 Size: 83 kb Type: Knowledge Base Articles ID: TEC1878435

Spectrum Report Manager only showing the Response Time folder of reports
Spectrum Report Manager (SRM) only showing the Response Time folder of reports when launching the the BI Launch Pad
Last Update: 2016-10-10 Size: 83 kb Type: Knowledge Base Articles ID: TEC1628818

The OneClick java certificate for CA Spectrum is set to expire on October 16, 2016
The java certificate that CA Spectrum uses will expire and users may not be able to launch the CA Spectrum OneClick console due to java security failure as the certificate will no longer be valid.
Last Update: 2016-10-07 Size: 83 kb Type: Knowledge Base Articles ID: TEC1903096

CA Spectrum CLI connect fails to connect: connect: unable to get CLI daemon processd ticket
When I tried to connect to CLI, I got the following error: [ca@spectrum vnmsh]$ ./connect connect: unable to get CLI daemon processd ticket
Last Update: 2016-10-07 Size: 83 kb Type: Knowledge Base Articles ID: TEC1363136

Is there a way to get a listing in Spectrum of all the values for the Model Class attribute?
I would like to know what values are available in Spectrum for the Model Class attribute
Last Update: 2016-10-06 Size: 83 kb Type: Knowledge Base Articles ID: TEC1266415

Spectrum 10.1 installation on linux CentOS 7.1
Trying to install Spectrum on a CentOS 7.1 the installer is complaining that I am not installing it on a supported version.
Last Update: 2016-10-06 Size: 83 kb Type: Knowledge Base Articles ID: TEC1764304

Spectrum MIB Tools missed syntax errors compiling the CWRS-4150A-MIB mib
The the CWRS-4150A-MIB mib contains 58 traps. After compiling in MIB Tools, only 52 traps were mapped. 6 traps were not mapped because of a syntax error yet no error was reported by MIB Tools.
Last Update: 2016-10-05 Size: 83 kb Type: Knowledge Base Articles ID: TEC1715924

Spectrum MIB Tools missing traps after compiling the CWRS-4150A-MIB mib
The CWRS-4150A-MIB has 58 traps defined. After compiling the mib in Spectrum MIB Tools, only 52 traps were seen in MIB Tools.
Last Update: 2016-10-05 Size: 83 kb Type: Knowledge Base Articles ID: TEC1504064

What is used for alarm reports in the Spectrum Report Manager; Alarm Type or Alarm Title?
In the Spectrum Report Manager (SRM), when configuring an alarm report, the "Select the Alarm Types to include or exclude in the report" section seems to display the Alarm Title and not the Alarm Type.
Last Update: 2016-10-05 Size: 83 kb Type: Knowledge Base Articles ID: TEC1608418

How to migrate the CABI 6.x Database to a different database cluster
Moving the JasperSoft database to a different database cluster
Last Update: 2016-10-04 Size: 83 kb Type: Knowledge Base Articles ID: TEC1163667

TrapExploder status and stop functions do not work on Solaris 10.
When running TrapExploder on local Solaris 10 zones, the trapexploder functions for viewing the status and stopping trapexploder safely do not work.
Last Update: 2016-10-04 Size: 83 kb Type: Knowledge Base Articles ID: TEC1500809

When importing a mib, how can octet string attributes that are of type text string show the actual text in the CA Spectrum OneClick attributes tab?
When importing a mib that contains attributes that are of type octet string, how can those attributes show the text value in the Attributes tab?
Last Update: 2016-10-03 Size: 83 kb Type: Knowledge Base Articles ID: TEC1529652

In Spectrum exporting Alarm Filters to groups doesn't change the filter for users in that group
When I export an Alarm Filter setting to a group, the user or group Alarm Filter in Spectrum is not updated.
Last Update: 2016-10-01 Size: 83 kb Type: Knowledge Base Articles ID: TEC1425216

CA EEM integrated with LDAP, CA Spectrum & eHealth
We have CA EEM integrated with LDAP, CA Spectrum & eHealth. If I reset the EiamAdmin password, will it have any impact on the integrations (& its functionality) mentioned above?
Last Update: 2016-10-01 Size: 83 kb Type: Knowledge Base Articles ID: TEC1974211

Technical tips / Posts to CA Spectrum Community board:

Titles

Views

Replies

Extension for VNM.out rotation32New

287

Search Engine Best Practices

Critical Alert not triggered

Spectrum: reconfigure to update MAC addresses3New

Applications for certification trap in CA Spectrum

Add more CA Spectrum Datasources14New

255

Tech Tip: UIM Trap Poll

Spectrum x UIM Integration - Modelling Hub by Landscape11New

105

Dynamic Alarm Title and Spectrum Reporting Manager

In Spectrum Manual, Locater can uses "Logical Operators" using "List..." button, but only OR. How can I use AND or Regex operators to find models?

Privilege/Permission Design in Spectrum17New

799

Spectrum - Improve device certification for related devices6Under review

173

Tuesday Tip: Defining an attribute to distinguish proxy from maintenance

723

Technical Tip: How to pick up MAC address changes in Spectrum.

821

NFS mount monitoring by SysEdge

Fault Isolation of PE Routers

423

21 Replies21

Certificacion de Aplicaciones por trap en CA Spectrum

VCAIM Server duplicate vCenter added causing multiple alerts

Tech Tip: How are Interface Model names determined?

681

How to change alarm's Service Desk Ticket link in Oneclick Console?

Show User Cleared Alarms in Cleared Alarms History12New

141

Certification for Avaya Devices4New

Provide TrapExploder tool with Spectrum19New

285

Need additional details in the Event Description12New

679

More capabilities in Web View7New

SouthBound Gateway auto creation of EventModels when Target Name is not found10New

238

Make the interim roadmap for CA Spectrum accessible2New

Deactivate an alarm on sundays

Is there a way to find which circumstances cause an alarm to be open?

Vlan Spotlight

106

LDAP authentication Test

catalina.out Backup File14New

Tech Tip - Slow menu response when right clicking on a model or container in OneClick running on macOS Sierra

Sysedge support for Debian 8 “Jessie“13New

208

Where are details of processd status codes as returned by cmdC?

SNMPv3 AES256 for CA PM24Under review

347

BI: The APR based Apache Tomcat Native library which allows optimal performance missing

Building a hybrid cloud that is right for your business

153

Appears in 1 other place

Trap Director

311

Spectrum Discovery Status23New

143

NCM - Global Sync Task Schedule9New

102

How to correlate alerts for CPU utilization

185

SNMP V3 encryption

Improve Spectrum Certification Process12New

203

Tech Tip: Failed to upgrade to Spectrum 10.1.2 or 9.4.4

Are there plans on supporting extensible device certification packs?

194

Is it possible to implement effective wireless AP monitoring with Spectrum r10.1?

195

Define the difference between a Defect and Enhancement100Under review

2018

SNMPv3 Discovery with Context39Under review

810

"Ignore Case" Checkbox in Event Condition9New

183

Modeling Gateway Import should not merge containers10New

118

[Spectrum] Adjustable period of time for Performance graph19New

138

ETA for Spectrum 10.2?

Option to run one script for multiple alarms using Right-click option in Spectrum OneClick

610

Spectrum 10.1.1 Patch List

1403

CA Spectrum 10.1.2 is now GA !

431

Spectrum LDAP Integration User Enhancement32Under review

504

Will CA Spectrum 9.4.4 be supported for at least as long as 10.1.x?

Access points organized per subnet in Spectrum8New

105

Create an alarm in Oneclick for upcoming Java security certificate expiration3New

When did Auto-discovery last happen on a device

issues with UMP version 8.2 , as it frequently timeout

Make it possible to remove custom mapped attributes/traps1New

NCM Policies for STIG Checks

NOTIFIER. OUT size limit12New

Possibility to log out from the Spectrum OneClick Administration web page27Under review

297

CA SPECTRUM: create ticket with two or more attr-id into service-desk-ticket-config

Spectrum UIM integration regarding UCS16New

135

Sessions in Juniper

Cisco UCS 2.2 needs to be supported by SystemEDGE Ucs AIM and Spectrum26New

229

Device Certification of Cisco Devices1New

Process ID in High Memory & High CPU Utilization Alarms

Integration of CA Spectrum with VMS

SPEC 10.1.1 - SLM URL

Process monitoring60Under review

840

Problem with Jasper soft install

Resolving the Java JRE Certificate Issue (for users running on Spectrum r9.4 only)

eHealth compatiblity with EEM 12.51 CR 0411Delivered

220

Enhanced Request - HP Storage11Currently Planned

263

Need a way to customize the Threshold violations from CA PC in Spectrum.

Spectrum - EMS Integration

SANM changing mail from address

Slow response of oneclick client on MacOS Sierra

Intelligent Maintenance Mode Scheduler12New

144

BLOG: LEGOs and Modern Network Performance Monitoring

RegExp Syntax in Event Procedures

Maintenance mode alarm grouping6New

Spectrum NCM Cisco IOS SSH port check switch2New

Spec KB: The java certificate for CA Spectrum is set to expire on October 16, 2016

792

34 Replies34

NCM - Multiple SSH ports14New

112

Performance Center Alarms/Alerts in Spectrum

CA Spectrum OneClick Java JRE certificate

105

Spectrum x UIM Integration - Maintenance Mode Synchronization4New

Netscreen NCM script

Spectrum Locator search for top impacting alarms/events-3New

alarm history view15New

313

Enhance the Spectrum/OneClick Event Manager error handling18New

214

Error in Spectrum one click

Reporte Spectrum 10.1.1

XML-based Policy (legacy policy) search criteria question

The Spectrum Infrastructure Manager Data Source

154

Automatic tickets in servicedesk from spectrum based on "Device AND Alarm Type" both in single condition20New

140

Solaris Cluster support for CA Spectrum12New

179

Allow SPECTRUM Polling by Hostname or IP Address40Under review

685

Two event procedures in one event

Edit Maintenance Schedule in Spectrum33Under review

548

Deploy a patch for Spectrum 9.4.3 which only contains a new OneClick java certificate.10Not planned

296

Improvement for Spectrum Secure Domain Connector / NCM43Under review

694

Aruba Wi-Fi: Controller-managed APs Vs Aruba Instant APs

244

DMVPN monitoring in Spectrum

1908

18 Replies18

Huawei NQA support21New

311

Tech Tip: Outage Reports Error - " No Records Found" - Addressed via PTF Spectrum_10.01.01.PTF_10.1.130 for Spectrum 10.1.1

Landscape missing from srmdbapi

Read-Only RESTful user

User password in MLS configuration (Spectro 9.4.4)

Severity option missing for configuring process monitoring in Spectrum 10.1

Spectrum 10.1 Vnmsh

231

SEPTEMBER Published Tecdocs / Technical tips / Posts to Spectrum Community board

6049

Spectrum to display abbreviated IPv6 in events3New

More text fields for CLI create event9New

Certify NetApp Cluster in Spectrum10New

138

NCM Policy Repair Action4New

There's no mail authentication function in Spectrum8New

Spectrum NCM configuration comparison mask improvement13New

When will Spectrum v9.4.4 be released?

150

Free Perl scripts to create SNMP and Discovery Profiles from Spectrum Global Collections

961

Spectrum, ability to do a text search in device configs old and new.6New

160

SPM Ping Test to DNS hostnames

CA Spectrum REST API Office Hours Transcript - August 2016

281

Spec KB: CABI 6.1.x install complete but no reports can be generated

Spec KB: How to initialize the Spectrum Report Manager (SRM) database

Spec KB: How can I set the maximum number of concurrent logins a user can have to Spectrum OneClick

Spec KB: Should I use Modeling Gateway (MG) to change versions or upgrade to a Major Release of Spectrum?

239

Webcast Recap: CA World '16 and Agile Operations

169

Appears in 3 other places

Upgrade Content [Rollup]

326

Tech Tip - How to search for knowledge on ca.com/support

396

Customize the double-click action in OneClick14New

124

Improve IT Operation Efficiency and Productivity

365