AnsweredAssumed Answered

New Request Creation from Reopen button

Question asked by cbscoreteam on Dec 19, 2015
Latest reply on Dec 30, 2015 by cdtj




We have closed requests. Employee can reopen them by clicking on reopen button. We want that once the reopen button gets clicked, a new request window should appear which should contain the data of that ticket.

Is this possible?