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CA PIM case senstive sreach

Question asked by Wael AbdelWahab Champion on Dec 22, 2015
Latest reply on Dec 28, 2015 by Reatesh


a costumer  CA PIM 12.9 , ENTM Linux RH of course , the managed endpoint is mixed environment (Windows, Unix, AIX ..etc)

since They moved from CM 12.8 (ENTM was on Win2012) into 12.9, they have issue , when searching for an endpoint (in world view , selecting policy ,, etc) from case sensitive.

if they type the endpoint in small case , not all the requested endpoint appear , or appear on the SAM icon , while searching with the name in Upper letters, show most endpoints with both icons (AC and SAM )

for example , this search done on small case for the(hom*) machine:

small case.jpg


while this one with all upper case for the same:

upper case.jpg

any solution to make the search case insensitive ?, so same result appear whatever the user use character state in his search this eliminate all confusion happened since they moved to 12.9 on Linux

note: in policy assigning for example the small case does not return any result like the following (this case I am searching for a policy)

small case policy.png


but when using Upper letter (the policy name we use WIN in upper letter)

Upper case policy.png