Symantec Access Management

Hi Team,

We are using Siebel with Siteminder SSO.

We recently upgraded from Siebel 8.1.1.10 to IP15. And after
that , whenever we login through SSO, it login as Anonymous user.

We came to know from Oracle support that Siteminder uses 'SWECmd-ExecuteLogin"
to login to Siebel. But from IP14 OpenUI is not supporting 'SWECmd-ExecuteLogin" command.

Siebel log throws error as,

ProcessRequest
ProcessRequestError 1 0000024b567917b0:0 2015-12-22 04:03:08 Command:'ExecuteLogin' is not allowed through GET


ObjMgrLog Error 1
0000024b567917b0:0 2015-12-22 04:03:08 (cmdprcsr.cpp (1638)) SBL-SWP-00135: Invalid request data

So we need help from Siteminder team to re-write the login script with alternate option to SWECmd-ExecuteLogin" OR provide solution to above problem.

I could see a similar issue discussed @ https://communities.ca.com/message/241738151#241738151

Thanks,

Newbie@Siteminder

Hello,

Siebel Innovation Pack 2015 is a new major release of Siebel and does not fall under the 8.1.1.x or 8.2.2.x family of Siebel versions, which CA Single Sign-On / SiteMinder ERP agents are certified for use with. Currently we support up to Innovation Pack 2014 which is a version within the 8.x family.  Please see the following links for more information:

Siebel Innovation Pack 2015 Installation Related Changes, covering that Innovation Pack 2015 is now Siebel CRM version 15:

Siebel Innovation Pack 2015: Installation-Related Changes for Siebel Innovation Pack 2015

Upgrade strategies for Siebel Innovation Pack 2014, covering that this applies to Siebel 8.1.1.x and 8.2.2.x versions:

Siebel Innovation Pack 2014: Supported Upgrade Paths for Siebel CRM Version 8.1.1.14

We advise that you post or upvote an Idea in the community for CA to do a certification of our agent with this new version of Siebel.

Thank you,

Nathan Warren

Hi Nathan,

Thanks for your response.

So you mean to say Siteminder has not yet tested with Siebel IP15? IP15 has been released sometime back and not very recent.

So any customer who wish to upgrade to IP15, need to look for other options for SSO solution?

IP15 is a major release for Siebel, but please highlight how these changes is going to impact SSO authentication? The only issue we see is use of 'POST' instead of 'GET' for SWECmd=ExecuteLogin, which was introduced in IP14. Any other known issue?

Thanks,