CA Service Management Training Update

Discussion created by kalel01 Employee on Dec 31, 2015
Latest reply on Dec 31, 2015 by Chris_Hackett

Happy New Year from CA Education!  Here’s a quick end-of-year update on training for CA Service Management.

All ILT/VL courses for products listed below are being updated for 14.1 and now have multiple delivery methods to

fit your training needs! We are only a few courses away from completion.

  • CA IT Asset Manager 
  • CA Service Catalog 
  • CA Service Desk Manager 

Courses are offered with 1 or more of the following delivery methods:

  • Instructor or Virtually Led (Traditional classroom or virtual learning)
  • Dynamic Labs (Self-paced labs that include study guide and image)
  • OnDemand Web Based Training (WBTs enhanced with CA PA to simulate lab activity)
  • CA PA content (CA Productivity Accelerator content with SEE IT, TRY IT, DO IT modes)


Reminder that we also now offer a FREE Cumulative Differences web based training! 


For more details on what’s available now or coming soon*, just select appropriate product from the

Service Management Learning Path.  You can also visit certifications to learn more about the

CA Service Management Proven Professional Certification.

*Coming soon courses will be out over the next 4-8 weeks.