Happy New Year from CA Education! Here’s a quick end-of-year update on training for CA Service Management.
All ILT/VL courses for products listed below are being updated for 14.1 and now have multiple delivery methods to
fit your training needs! We are only a few courses away from completion.
- CA IT Asset Manager
- CA Service Catalog
- CA Service Desk Manager
Courses are offered with 1 or more of the following delivery methods:
- Instructor or Virtually Led (Traditional classroom or virtual learning)
- Dynamic Labs (Self-paced labs that include study guide and image)
- OnDemand Web Based Training (WBTs enhanced with CA PA to simulate lab activity)
- CA PA content (CA Productivity Accelerator content with SEE IT, TRY IT, DO IT modes)
Reminder that we also now offer a FREE Cumulative Differences web based training!
For more details on what’s available now or coming soon*, just select appropriate product from the
Service Management Learning Path. You can also visit certifications to learn more about the
CA Service Management Proven Professional Certification.
*Coming soon courses will be out over the next 4-8 weeks.