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How to create average time report on query object

Question asked by ENTIIS_TH on Jan 4, 2016
Latest reply on Jan 21, 2016 by Chris_Hackett

Dear All

 

I would like to create average time report.

I mean create report to show time status on ticket.

Example Column 1  Status "Open", time = 10 min.

Column 2  Status "In Progress", time = 60 min.

....

 

Can you help me to select the query object  or you have best practice to create  average time report?

 

Thank you,

Yutthachai

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