Hallett_German

New/Updated/Retired APM, ASM, and Executive Insight KBs for December 2015

Discussion created by Hallett_German Employee on Jan 4, 2016

APM, ASM, Executive Insight New KBs for Dec 2015 -- 54 Published,  8 Updated, 26 Retired

 

New  KBs

1.  Not generating AutoProbe.log and IntroscopeAgent.log. TEC1050994
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1050994.aspx

2.Syntax to skip entire class packages  TEC1591919
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1591919.aspx

3. Can you weight multiple User Groups for RTTM?  TEC1124063
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1124063.aspx

4. Choosing TIM Trace Options  TEC1281821
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1281821 .aspx

5.  Monitors fail with Login Denied or Unauthorized errors TEC1313746
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1313746.aspx

6.  Configuring OPMS Proxy After Installing OPMS TEC1188975
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1188975.aspx

7.How to customize the logo on Custom Reports TEC1993238
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1993238.aspx

8.  Does APM 10.1 with bundled EEM run successfully under Java 8 (the default JRE for 10.1)? TEC1410599
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1410599.aspx

9.  Missing MQ Metrics with Reason Code 2033  TEC1867354
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1867354.aspx

10.  How to resolve java.lang.ClassNotFoundException: com.wily.introscope.agent.trace.hc2.EntryPoint Tracer error TEC1673692
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1673692.aspx

11. appmap tables are missing in the CEMDB postgres database TEC1665089
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1665089.aspx

12. No Network Health Information in CEM defect details TEC1725293
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1725293.aspx

13. How to monitor the metrics by different browser's type in Metric Browser tree of Investigator with the BRTM enabled. TEC1845554
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1845554.aspx

14. When upgrading APM Enterprise Manager the EM installer does not recognise the current install folder as having an existing installation and does not provide the usual "upgrade" prompts TEC1508344
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1508344.aspx

15. How to uninstall .NET Agent from application. TEC1917505
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1917505.aspx

16. Unable to insert the snippet code automatically for HTML4 pages while Browser Agent (BRTM, CA APM BROWSER RESPONSE TIME MONITOR) installed and the Snippet Insertion enabled. TEC1870315
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1870315.aspx

17. After implementing SSL on Postgres server and modifying EM tess-db-cfg.xml file to have 'ssl=true' in the url the EM connection to the APM DB fails (Connections could not be acquired from the underlying database) TEC1302071
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1302071.aspx

18. How are the CEM stats percentile values displayed in CEM reports and graphs calculated. TEC1093677
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1093677.aspx

19. All collectors are visible in Workstation Investigator & WebView but some are missing under CEM Setup/Services/Service Configuration & EM Configuration. TEC1302071
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1786855.aspx

20. After upgrading from 9.1 to 9.7 "CEM|TESS Agent" (RTTM/BtStats) metrics have stopped appearing in the Investigator and EM running Tim Collection Service shows an error trying to start the BtStatsPollTask 'query did not return a unique result: 2' TEC1222728
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1222728.aspx

21. Disable Load Balancing TEC1937611
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1937611.aspx

22. After the EM and Webview upgrade, webview home page is not displaying any information TEC1268538
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1268538.aspx

23. Team Center - How to improve the navigation in the map, creating custom perspectives? TEC1398545
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1398545.aspx

24. What is the process to integrate SAP Solution Manager (SOLMAN) 7.1 with Introscope? TEC1546123
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1546123.aspx

25 Agent 10.1 fails to connect to the Enterprise Manager TEC1845855
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1845855.aspx

26. Including different methods to a trace group TEC1978454
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1978454.aspx

27. Cannot Activate Monitors within a Folder in ASM  TEC1469352
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1469352.aspx

28. How Do "immediate" Alert Notifications Work? TEC1215747
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1215747.aspx

29. Seeing SSL Decode failures with correct private keys and supported SSL cipher suites. TEC1122441
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1122441.aspx

30. .NET Agent not visble after install "registry error" TEC1161706
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1161706.aspx

31. How do I collect metrics on overloaded methods? TEC1821266
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1821266.aspx

32.  Smartstor tool Heap space problem   TEC1935591
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1935591.aspx

33. How to filter all the errors that contain specific words or strings in the Error Message file using the Query Event viewer?  TEC1634695
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1634695.aspx

34. After configuring the Java agent with Atlassian Confluence Wiki applicaiton, some of the Confluence plugins are not working as expected. TEC1008211
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1008211.aspx

35. Unable to launch Webstart unless the browser was being run as Administrator  TEC1594505
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1594505.aspx

36. 'Error deleting remote file' messages in Tim Collector log Seeing and removing TEC1137183
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1137183.aspx

37. addressing arrival buffer full error  TEC1764092
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1764092.aspx

38. Why are my dashboard properties in the workstation's management module editor not saving?  TEC1395051
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1395051.aspx

39.How do I monitor PermGen (-XX:MaxPermSize) bytes in use/total, etc in WebLogic environment? TEC1161668
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1161668.aspx

40. Using Persistent Collections to create external database connection for reporting. TEC1521038
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1521038.aspx

41. How Many API Credits does the APM Cloud Monitor Agent use?  TEC1905514 
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1905514.aspx

42. Apache Vulnerabilities involving CVE-2013-1896, and CVE-2013-2249 need Apache upgrade impacting CEM 9.5.3  TEC1932933
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1932933.aspx

43. How to configure the Enterprise Manager Failback mechanism in the Loadbalancing.xml? TEC1991965
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1991965.aspx

44.Info message: "[PO:WatchedAgentPO Mailman 4] [Manager] TransactionTrace arrival buffer full, discarding trace(s)" showing repeatedly in error logs.
TEC1584062 
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1584062.aspx

45. Enabling the .NET Agent with SharePoint 2013 causes Exception code: 0xe0434352  TEC1078905
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1078905.aspx

46.  WVCtrl Dependency Requirements  TEC1805949
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1805949.aspx

47. Agent compatibility with ScJDBC3.5.11.jar   TEC1113565
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1113565.aspx

48. Uncaught Exception error in collector post upgrade from 10.0.0.27 to 10.1.0.15  TEC1310095
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1310095.aspx

49. TIM upgrade when using foreign language TEC1429128
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1429128.aspx

50. APM 10.1: alert email showing localhost, resulting in an inaccessible link TEC1522786
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1522786.aspx

51.APM 10 Console Command Center installed but cannot be started  TEC1990358
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1990358.aspx

52. Can I configure platform monitor on Z/Linux? TEC1598763

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1598763.aspx

53. How to use the CEM Webservices using SoapUI?  TEC1141865

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1141865.aspx

54.  APM 10.1 Java agent installer could not be started with Java 1.8 TEC1820862
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1820862.aspx

 

Updated KBs
1. No metrics in Webview TEC1013015
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1013015.aspx

2. Is it possible to customize the Subject line for Email Notification Alerts that are sent by APM\Introscope ? TEC1756803
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1756803.aspx

3. Error loading Agent.jar  TEC1479465
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1479465.aspx

4. Why do I see "Unknown SQL" appearing in the Investigator? TEC616386
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC616386.aspx

5. How do I embed a WebView dashboard inside a web page or portlet without requiring user login? TEC534338
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC616386.aspx

6.   Can I change the JMX polling period?  TEC1149944
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1149944.aspx

7.  Which APM CE (CEM) Recording Mechanism should I use? TEC600296
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC600296.aspx
8. How is the heuristic metric "IS Clamped" determined? TEC1783275
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1783275.aspx

 

 

Retired KBs (All WTG KBs)
1. TEC1638513 
2. TEC1653831
3. TEC1829298
4. TEC1976264
5. TEC593334
6. TEC596478
7. TEC598948
8. TEC599821
9. TEC599823
10. TEC599997
11. TEC600004
12. TEC601427
13. TEC600960
14. TEC603645
15. TEC603646
16. TEC604900
17. TEC606014
18. TEC606596
19. TEC612906
20. TEC612914
21. TEC612920
22. TEC612652
23. TEC615284
24. TEC615285
25. TEC616517
26. TEC618921
27. TEC1927638

Outcomes