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Event history shows pending

Question asked by sharamateti on Jan 8, 2016
Latest reply on Jan 8, 2016 by Jon_Israel

Hi,

 

We are attaching an event to trigger a pam process on close activity, and i could see the event is getting attached to ticket however the status mostly shows pending where it should show complete to trigger the action which is to trigger a pam process. My current version is R14.1 cum1

 

Please let me know if any one has thoughts on this issue. thanks

 

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