We are using 126.96.36.199. The regular users cannot personalize their landing page layout.
After testing, I found out I am the only person (as an admin) who can personalize it.
I opened a ticket and CA support said it might be a known defect http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec615470.aspx
The date of the article is in 2014, however, the user who cannot change the layout told me he was able to do that around 2 months ago....
Personalize your own layout should not require any specific right, correct?
Does anyone have any idea on this issue? Any input will be greatly appreciated!