AnsweredAssumed Answered

Personalize Landing Page Layout

Question asked by I-hsinWang81981782 on Jan 11, 2016
Latest reply on Jan 15, 2016 by CA-TECH-INFO-DAMON

We are using 14.2.0.6. The regular users cannot personalize their landing page layout.

After testing, I found out I am the only person (as an admin) who can personalize it.

I opened a ticket and CA support said it might be a known defect http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec615470.aspx

The date of the article is in 2014, however, the user who cannot change the layout told me he was able to do that around 2 months ago....

 

Personalize your own layout should not require any specific right, correct?

 

Does anyone have any idea on this issue? Any input will be greatly appreciated!

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